Mahindra And Mahindra Complaints & Reviews

Respected sir,

I am l. D. Shigvan. From ratnagiri, guhagar. ([protected]). I have vehicle mahindra bollero (Mh 08 z 6544) i have pick up problem in my vehicle since last 30 months. I was complainig every time to your dealer (Naik motors ratnagiri) but no one has responding my complaint. Please take action on that as early as possible. Otherwise i want to take any legal action aginst dealer.

Yours faithfully
(Laxman d. Shigvan)

There has been defect right from the time of purchase having problem 4 wheel drive lot of vibrations than propler shaft was changed now the gear box oil leaked if the vehicle was faulty why was I given and now denial of warranty at 90000 km and were I have paid 210000 for extended warranty on grounds of oil change when my vhicale was never serviced any were else other than ks motors
Planning to go to consumer court
Dr Ashutosh
Rj09ua4666

Xuv 500 mh04 hf 4148
Mr. Dilip gorule
Cell no. [protected]

Dear sir / madam

I undersigned mr. Dilip s. Gorule having a xuv 500 (W10) vehicle no. Mh 04 hf 4148 purchased on march 2016.

On 23.06.16 i was stucked at bhivandi wada road, taluka bhivandi, dist thane (Maharashtra). Key remote was not operating. The stirring / engine was locked. The car was dead for a day. At night i arranged 2nd remote and start the car but next day the key which was dead that also started working properly.

In dead condition navigator display was giving message: “key not detected. Keep key closer to start switch.” but by keeping key closer also not tune the engine.

The incident was happened at 11.00 am. We contacted toll free no.[protected] for road side assistance but we face a very very bad experience with your road assist call center.

First lady on line told within one hour person will reach to destination with battery (Complaint no.103093). I told her it’s not a battery issue it’s related to key. She told except battery we can’t provide sight service. If it is not started by battery then we will tow and bring to service center. I request her before going to conclusion for towing please send your technician because it is a minor problem, she agreed but the vehicle reached after 3 hrs the photograph are attached herewith for your investigation. The person connected the wrong cable (+ to – and – to +) and service battery, cable & cable terminal everything burnt smoked and melt. On investigation driver agreed that i am a recovery van driver not a technician and other person accompanied him interrogated he is working with some transport company, he came just with him. The vehicle was also not of mahindra helpline van.

My car battery terminal also damaged a bit. The person left without any documentation & without intimation to us.

When i intimated the said issue the call center lady told we can’t do anything we can tow and bring to workshop, i argued that lady without sending the technician and checking how you can go to conclusion of towing the car. You should try to start the vehicle i told her unless and until you send the technician i will not allowed to tow. Then she told okey i will talk to senior and come back within 10 minutes.

I asked her name she refused to tell and insist for her name she told abhilasha but may be fake name. Nobody turned up so again i called toll free. Then another lady ms. Nisha came on line she told definitely i will take care please give us some time. She also not informed anything but at 8.00 pm the technician of battery reached to sight he arranged towing but the towing reached i arranged 2nd key remote of car and started the car. So i intimate them to not to send the towing. These exercise was going since 11.00 am to 9.00 pm we stucked without food and mentally disturbed.

Your road side assist fail to provide service, we sort out the problem ourselves and saved mahindra’s towing expenses.

I would use scorpio for 11 years and failed 4 times on road but i got an unbelievable good experience. Again this time thane kolshet road, global gallery service advisor mr. Santosh and technician mr. Bhalchandra and sales executive of thane ghodbander road, global gallery helped me a lot and gave moral support for such a situation.

I request mahindra and mahindra to look into the matter very seriously to avoid such an unprofessional behaviour of your toll free road side assistant and appropriate action should be taken against them.

Mahindra should send their own company helpline instead of such a private contacts.

I hope in future in remote area, midnight such incident happened will provide me good and prompt services.

The delay in lodging the complaint is due to our busy schedule.

Thanking you.

Yours truly,


Mr. Dilip s. Gorule

I have launch the complain on 26/6/2016 on sunday about the break down of my vehicle jeeto, its front chassis broken, i have purchase the vehicle in oct 16, its registration no. Gj 15 yy 9610, but their is no proper response from service team, & from sunday my vehicle is stand at one position, so i suffers loss due to the breakdown. Please do the needful.

I visited the dealership (India guarage, peenya ind.. Area) twice for alloy wheel cup for scorpio vlx, but the dealer mentioned it has been ordered from past one month still it has been not receivied to them. So i requested them to find with co-dealer, as they found and said the part is available with sireesh (Hosur road) it will be arranged. On those words i took contact no.& person name and left the dealership. Next day i called him, he said he will arrange the part and call me back. But he did't so again i myself called him he started to disconnect the call several times. The process continued to the next day as he totally started to attend my particular call.. This experience was really good for me since i purchasing mahindra product,, good. Even though i had an outlet in my locality i preferred india guarage since my vehicle was regularly visited.
I[censored] r brand is not able to supply required parts to the customer need, please mention very clearly to go other dealer nor a non genuine part..

After the 2nd free service of my xuv500, i found major tools of my car missing. On repeated complaints from my side to service manager and general manager, i could not get any response! It is now more then 15 days of persuasion. After every service, the service manager calls and tell me to rate them 10 out of 10 for their services when company calls for feedback, which i do! But this has turned up as my mistake, i guess!!

I got my kuv100 from sankaralaya motors pondicherry.
Py-05 v 5454.
Booked on - 23'rd jan 2016. (Paid 5 lacs)
Delivered on - 19'th may 2016.
I was assured that i will get it delivered in 15 days from 23'rd jan.
Since i got it last month, they told that the net amount was increased.
They asked me to pay extra 18 k. I was supposed to pay only
Delay in delivery was company's or delears fault. Why i should be the victim.
They had my 5 lacs for a period of 4 months. What happend to the intyerest of that 5 lacs.
Need an immediate solution for this.
Please address it asap.

Dear sir,
My name is mrs Valvi from Nandurbar District . I purchase bolero plus vehicle from Mahindra's Akash automobiles Dhule (Maharashtra . Bolero Odometer are not working since first free servicing. When i claimed for that on that time they told we change the odometer but after two days they do not provide change in odometer. it is still not working properly...
please change the odomete as soon as posible please sir look into the matter very urgently.

Indraprastha automobile peeraghadi is the mahindra car showroom from where i have purchased my new xuv 500 - 1.99cc w10 model ch no: ma1yu2wdug6d11441 e no: wdg4d19236 regn dt:[protected]
On 23rd june i booked my first service appointment with them and on 24th 1pm their drive mr shiv kumar came to pick the car from my house for servicing at that time my car a neat and clean from inside, there were no dirt marks, foot mats were absolutely clean and no dust inside the car.
At 2 pm i got a call from their service adviser mr rahul (Not sure about the name) describing about what all work they will be doing while servicing my car. Mr rahul told me that, washing will not be possible as there washing equipment is not working (I was never informed about the same at the time of booking the service appointment) and he reacted in manner as if i know this washing equipment problem in advance he quoted me a statement that, "sir didn't the person making the service appointment inform you about this problem". However, he mutually agreed with me that, he will get the car clean from inside.
Further he informed me that, since there is no complaint in my car so they will be only putting engine oil, lubricant and door ajar oil. This should not take more than 3-4hrs
It took them 8hrs to complete the car service. At 9pm i received the car back at my home with yellow marks on the door, seat cover, dust lying on the entire dash board, foot mats are so dirty i doubt whether they are mine (40 days back purchase) or someone has replaced them with old ones.
On top of that, when i called up and informed the concerned department about the same no 25th no one is even bothered to give a positive response.
I have understood that, it’s a big mistake i have made by purchasing mahindra xuv.
But now since i have purchased it so, i am left with no option but to request you people to help me as i mahindra guys are not willing to extend support. They are completely carefree and shameless.

Sir /madam
Maine ek mahindra scorpio s2 aapke patna dealer hav motors se 14th february 2016 ko khareedi thi. Mera d. O. Aur redgistration dono commercial ka tha. Mujhe showroom ki taraf se bataya gaya tha ki chuki meri gaadi ka redgistration commercial ka hai isliye mujhe mahindra ki taraf se ek kit provide kiya jaayega jisme owner ka insurance, kids ke liye scholarship aur bhi bahut saari cheeze usme hongi…..

Car ki delivery ke samay bataya gaya ki showroom ki taraf se kit ke liye mahindra ko request kar diya gaya hai wo 7-10 dino me mujhe deliver kar diya jaayega…

10 din baad fir bataaya gaya ki head office se kit chal chuka hai 5-7 din me pahuch jaayega…

5-7 din baad fir kuchh bahana bana diya gaya….

14th february 2016 se aaj tak mujhe
20-25 baar showroom se khaali haath return kar diya gaya ye kehte hue ki kit aane me aur 10-12 din lagega.

Kya yahi hai mahindra ka customer care?
Agar samaan nhi hi dena tha, customer ko cheat hi karna tha to pahle bataate hi nhi ki commercial redgistration waale ko mahindra ke taraf se koi kit diya bhi jaane waala hai…

Car ki booking se delivery tak to aaplog aise treat karte ho jaise customer aapke liye bhagwaan ke barabar hai aur jab ek baar gaadi aapke dealer ke showroom se nikal gaie fir to aapka dealer customer ko pehchaanta tak nhi hai….

Kya yahi hai mahindra ka service? Jaha kaha jata hai ki “customer satisfaction is our priority”

Mahindra ki service ne mujhe bahut niraash kiya…..

Kya ab aap is par respond karenge?

Kya ab bhi mujhe kit milega?

Sir i am not satisfied with your dealer service provincial auto. Nagpur they provide duplicate spare parts which has not long last running i already complained to customer care but they did not give any response my vehical no mh 31 ed 0090 model xuv 500 is in provincial work shop. They replace my ac comprasor at 41000km at persent my vehical 50400km they say your comprassor ac isnot working need to replace but how the geniun parts not long last pl shortout my problem as early as posible

My bolore zlx rj16 ua4400 send to os motors jodhapur and time is going to aprox one month and car not repair. I have losse aprox 50000 for delay in repairing. I also inform to this os motors but it not take seriosly.
O please take some attention and repair my car.
If you not repair immideatly than i do claim on your company and i went to court.

Gud mrng sir

Sir hmne mahindra maxi truck plus 14.4.2016 ko apke distrubtor js four wheel se lia hai brn bhiwadi jiska engine no.Tbg1c83036 chassi no.Ma1zp2tbkg1c30598 hai .To gadi 2200km chlne pr cluch plate problm krne lgi jiske lie apke branch bhiwadi mahindra dealer ke pass le gye iske baad unhone hme gadi ko kuch din aur chalo servise pr check krnge.Aur uske baad hme jyda prblm hui to hm dubra lkr gye to unhone safa mna kr dia ki ye under warrnaty m thik nhi hoga iske extra charge dene honge jbki hame 1 year warrnaty di gayi hai sir ap dealer / distributor ko bol kr jaldi se jaldi gadi thik krvaye ..Owerwise majburan hame consumer court me jana hoga jiske harje kharje ki jimmedari apki compnay aur dealer / distributor ki hogi

Thnkss

I have purchage the above from ci automotors pvt. Ltd, bhopal on 24 th sep.2014, and registerd on my name at rto bhopal, but when i went for serviceing on agency, it was not on my name in mahendra&mahendra system, that was on name of mr. Amit gladwin andrews, twice i contact to ci automotors
But no action was taken by them, so therfor finally i am writing to you, i hope some action will be taken,
Lal babu singh bisen
A4, 604, blue sky, aakriti eco citi
Bhopal, mp

Hi team,

This is to bring under your notice that i have recently purchased a vehicle mahindra kuv100 k4+ (Petrol engine) from your dealer koncept mahindra in april 2016 and have started to face issues with the average of the product. The product is not even averaging 9km/ltr in the city where as the compainy claims it to be 16km/ltr. I have already visited service center based in okhla regarding this on two occasion but did not get any resolution to this. I had a discussion withthe technical team as well who have not been able to fix this issue for me. Its not even 3 months sonce i have purchased this product but facibg issues with the fucntioning of my car has given me nightmares.. I tried to expedite my complaint through phone as well by calling [protected] but got highly dissapointed with the customare care experience as the representative was not able to understand my concern and was not even able to find my vehicle details in the system. Hence i would want to escalate this further to the higher level so that someone can take necessary action towards my complaint. I have attached the vehicle registration certificate with the mail. Either allign someone to fix this at once or replace my product since its not possible for me to afford a car averageing just 8 km/ltr.
Looking forward for a prompt resolution.

Regards,

Eshan sisodia

We have given our xylo having navi mumbai registration (Mh43 d 7276) for repair as it was giving starting problem on 01st june at g3 motors, nerul, navi mumbai authorised mahindra service center.
Till now we didnot get any response from authority regarding resolution of the same & experts are delaying on daily basis saying that they are not able to identify problem.
I have purchased this car from g3 motors showroom, navi mumbai and within 1 month, the car engine was broke down. Multiple times i have asked for car replacement, but mahindra authorities denied the same & every time issue resolution taken min 1 month in service center.
Requesting to consider this for resolution as we are having financial loss due to such incidences.

Regards,
Uday khetale
Mob - +91 [protected]

Dear sir
My xuv500 which purchase 8 april 2016 from mahalaxmi moter bareilly branch moradabad. I complain about wiper first day but agency is not responding after first service wipers are not in working.

Sir my scorpio stop ac plz help me immigelty MH50 A 8277 plz help i am complaint for showroom Shaydri motars Satara no budy help me plz solve my problem immigetlly

Hamari tuv 300 T8 me jab se wireing change karvayi hai tab se mileg kam ho gaya hai . milege 12km/liter ka milege de rahi hai . milege theek karne ke liye pehle bhi do din gadi showroom par rahi uske baad jab milege dubara check kiya tab milege 12km/litre ka hi nikala .
dubara hum gadi lekar showrrom gaye 20.06.2016 (monday) ko tabse gadi showroom par hi hai hum showroom jate hai to per day showroom par yahi jabab milta ki humse milege sahi nahi ho raha hai aur company se baat karenge .gaddi taxi permit par hai aur bank dwara finance karvayi hai . gadi showroom par rakhi hone ke karad hame installment deposit karne me problem ho rahi hai aur rojgar ka sankat khada ho gaya hai
aage ye hai ki is tarah ki problem bar- bar hoti rahti
gaadi agar jaldi theek nahi huyi toh aur harzana nahi diya gaya to hum upbhokta forum me kesh darg kara denge jiske liye company khud jimedaar hogi

detail of candiadate

name: Sunder lal Kushwaha
Guna (M.P.)
registration no. mp08 T 2228
model : TUV 3OO T8
mb. [protected]

Sir ji i purchace u scorpio s 10 from first day there was a so much complent in scorpio i send my scorpio in nbs ray road work shop in first month they open my car engine in work shop three time shoroom person accident my car there service is not proper also nbs staff cant speak properly also still not solved my problem i already spoke with mr kedar sovani manager of mahindra from first day from purchase car still not solved these issue now in replacement of kedar sovani new person was joint in mahindra mangesh mahadik but he cant pic my phone my request is solve my issue i purchase u r car for my persnol use but by youre dealer service is not done properly thats why i send the car every month my car no is mh 02 ds 0202 pls check my service record pls reply urgently i m u r customer from last 20 years so again i requst u pls solve my issue also i purchase u r first sale car in bombay atleast i was facing these issue from november 2014 ither we go to the cosumer court

Regards

Mh 02 ds 0202