Mahindra And Mahindra Complaints & Reviews

Dear sir/madam
I have purchased a car bolero maxitruck plus from shiva motor car ghaziabad and taken delivery on 17/06/2016. as per commitments of sales persons the car should be registered within one week. but till date means in 20 days, there is no action taken by executives while they were saying at the time of delivery "sir, it will take maximum of 8-10 days in registration of vehicle and we will confirm you to collect rc" you dont worry your car will run on road after 10 days. but now when i am trying to contact him they are replied like "sir i am calling back, please wait for 5 minute" sometimes not picking phone, sometimes disconnecting phone.
I called at tollfree no. but there is also same thing, they replied sir we will contact you in 1-2 hour but no response.
What should i do now? the car i owned is commercial vehicle, and i cant run it without registration no. also the installment of bank will due after 4 days.
Please tell me the procedure to return this vehicle to dealer
Thanks
Nitin [protected]

Mr. D.D. Pandey is store manager at Raj India Auto, Harauha, Varanasi. He should keep the list updated of non-available items/spare parts in store. This is 2nd time that I dindnt get my desired part for my scorpio from this service centre.
First one was Dipstick Gaje
Second was Back door handle
Its his duty to make items available at his store and to check item's list daily.
Is anyone there who can take action against him???

Dear sir
I have purchased, nes xuv 500 from shiva auto patpar ganj delhi. my 1st bad experience is that at the time of delivery i was made guilty for not paying money to the cleaners, security guards and other staff who has surrounded me. i have to live in great trauma for and fear for 5 days that since i have not paid the staff i have to save myself from the curse.

Ii my rc which is supposed to reach me by 29th june that l. ast date of my temporary permit. till 7th july i have not received any information, rather when i personally went to the concerned officer i was asked to pay some money to get. i am in lurch for suitable action that inspite of paying huge amount to you without any additional customer incentive i am supposed to bribe small staff.

Regards

Sanjay saxena
Xuv is purchased in the name o[censored]nique delta force security services

Dear Customer Care,

First of all let me appreciate you for the kind of vehicles your team manufactures. I may be wrong addressing this mail to you but I am left with no other option.

I own a Mahindra Scorpio that I purchased in last year in December from Sahyadri Motors, Baner in Pune in the name of my Father Mr. Madhukar Sutar.

One fine morning in March I observed a crack getting developed on the front screen shield of my Scorpio which is now gradually getting spread. I approached the dealer Sahyadri Motors, Baner in Pune but I was asked to approach he Mahindra Service Centre, Wakad for getting it done. Service centre further asked me to get it done either through the Insurance or place a complaint to Call Centre. The damage to my vehicle is not caused by any external agent hence I placed a call to the Customer care and lodged my complaint which can be tracked through my mobile no. [protected]. The defect should be corrected within the warranty period and not through the insurance. Attached are few photographs that you can see to check on the damage / crack developed.

I have been requesting to address this manufacturing defect in the front shield and correcting it but the response from Customer care, dealer, service station is disappointing.

Request you to kindly address my complaint and help to resolve within warranty.

Regards
Rohit Sutar
+91 [protected]

Hi,

I own a verito vibe car. I bought the car from vadodara, gujarat and the car number is GJ 6 FQ 8034.

I was traveling to my native and suddenly my clutch was not working thus, my car is with the marshal trading company, Rajkot, gujarat.

It's been more than 15 days and the dealer replies that they have not received the required part yet from the company. This is worst experience from mahindra company which was never expected.

Hope to get response soon from the company.

Regards,
M K Vasavada
[protected]

We booked kuv100 from the mahindra showroom in Thane and made all payments on time. Were told that car would be delivered on 4th July. Now we are being told it will come after 14th July. The loan has started and now I will be paying emi without using the car. Will I be reimbursed for it. Such a horrible experience even before starting our relationship, already regretting it. The car is booked in my brothers name, Rahul Malani. My contact number is [protected], name Amit. Hope government gets some law to slap fine for cheating on cars just like property.

My mahindra quanto car 2013 registered in mumbai, only 22000 kms till now conked off in gujarat highway as clutch failed.
I was stand still for 4 hours post which vehicle arrived to fetch me and car. They informed clutch is not working and changed the same, charged me 12, 000 rs. For the same in jan'16.
Now post 5 months again clutch now working and car stand still and no option but to change clutch again.
Not sure regarding quality of clutch placed both original and in jan'16.
The ac is also not fine. If at 22000 such issues, imagine the issues in car later.
My mobile no. Is [protected] and email id [protected]@gmail.com

I am a customer of mahindra & mahindra. i owned 4 nos. of light motor vehiclse of mahindra i. e. bolero - tr-01-aj-0555, scorpio - 1) tr-01-e-4317, 2) tr-01-g-2317 & xylo - tr-01-f-2317. i wanted to know you that, recently my one vehicle was gone for servicing to the dealer - tarashankar motors, agartala but they told me that they don't have staffs, engineers for servicing the vehicles. but, i know that the mahindra is a renowned company for its' services. but here is the opposite situation. please look into the matter for solving our problem.

Dated:04 July, 16
Sir
i am from new delhi and I have purchased a new Mahindra Kuv100 car vide vehicle number DL 8C Y 4849 from Indraprastha Automobiles, Peeragarhi on March 15, 2016 with extended warranty of 2+3 years to fulfill my commute needs. Later at around 2000 kms I found that there is a major problem with its gear that it stucks at 5th gear at a speed of around 80 km/h and cannot be shifted to neutral or some lower gear until you slow down the car to as low as 30 km/h. after that i shared the problem with the Indrprastha service center, wazirpur and they said that the fault is due to some defected part and that needs to be replaced. Initially I wasn't interested in going for repair as it is was very much hurting that a one month old car needs to be repaired. I contacted them for replacement of the car with a new OK tested certified car but they declined and therefore I had no option but to get it repaired.
Till then it has been 3 months and I had visited over 6 times in the time being (Service record is here with me), commited a lot of expenditure and even after wasting my lot of time, they are not able to resolve this issue . Also their service staff admitted that this was the maximum they can do to solve this. Everytime they kept the car for 3-4 days and asked for road trial every time of around 20 km and just return the car irregard of the solution of the problem.
i encountered some other issues also there in the car but this gear issue is so vulnerable that its a risk to the driver's life everytime when the gear stucks because you can't accelerate the car in the mean time due to gear faliure and the preeceding vhicle may hit you so hard that the driver may not even survive in the accident. I am suffering from severe stress due to this issue and it has became a mental pressure for me. it doesn't feel like I owned the new car, it feels as if it is 7 or 8 years old second hand car.
now the odometer reads 4500+ km and the issue still persist. In a recent contact with the general manager of Wazirpur cervice center Mr. Hansraj Sharma, he acknowledged me that he can only do is providing me with a rented car and keeping my car in their workshop for repairs in which I'm not interested now as I'm hearing same statement for the 7th time.
they are just making fake promises and fooling the customers. now only Mahindra tell me will you revert me the loss I had suffered and the unsurpassable happy kilometers I had missed and a lot of memories which I would have created with the car?

I strictly strive for getting the compensation for the price of the good and the compensation for the expenses beared by me.

this would have been the worst experience with any of the buyer. I wish if this could be fixed by anyway.

Evidences available with me-
1.Video references of the vehicle's issue
2. sevice records
3. car ownership details
4. Call records, to beprovided by the telecom service provider

i request the reader to advice me for what is to be done now and guide me if the legal case is to filled or some other remedies are available.

Regards
Vishu Jain(s/o owner)
vishujain.[protected]@gmail.com
[protected]

p.s. attached the video evidences of the issue after the 6th and the last repair.
and screenshot of the service history

Owner name:ranveer singh car model: tuv 300, variant t8 engine no. smg6b14788, vehicle sl. no. g6b40593 manufacturing year: 2016 the delivery of the above vehicle was taken on 19/03/16 from your dealer m/s gehlot motors pvt. ltd., jhunjhunu (raj.). to my utter dismay the cluch plates and base is not working properly and damaged within three months. the dealer told that he will not repair and the company will also not replace the same. soon after taking the delivery of the vehicle, within a day the vehicle started giving problems. i am regular customer of mahindra motors. if i receive such type of behaviour from dealers and company, i will take legal action against company and dealer. please take appropriate action within the next 24 hours. dr. ranveer singh contact no- [protected]

I purchase a mahindra kuv 100 k 4 basic model, the vechile problem is gear changing is very hard and no pickup and, the main problem is while filling the petrol up to tank neck the petrol is leaking from bottom petol tank like overflow once complain to neon motor service check and found no problem and again it repeated while filling the petrol, and left and right side mahindra show boards in going rain water inside, please take nessacery repairs immediatly thanku

Resprcted sir,
as per tax invoice provided by akash automobile .. my remainin discount amount still not credited in my account or not provided by cheque. detail o[censored]r invoice is attached here itself. my vehicles details are as follows

Customer id- c[protected]
Vehicle id- ma1wg2ghkf5e57744
Innovoice no.- inv16a000236
invoice date - 28 aug 2015
Order no.- otf16a000358
hece i request you to please consider it as soon as possible and try to refund my discount money asearly as possible..

Respected sir,

I am l. D. Shigvan. From ratnagiri, guhagar. ([protected]). I have vehicle mahindra bollero (Mh 08 z 6544) i have pick up problem in my vehicle since last 30 months. I was complainig every time to your dealer (Naik motors ratnagiri) but no one has responding my complaint. Please take action on that as early as possible. Otherwise i want to take any legal action aginst dealer.

Yours faithfully
(Laxman d. Shigvan)

There has been defect right from the time of purchase having problem 4 wheel drive lot of vibrations than propler shaft was changed now the gear box oil leaked if the vehicle was faulty why was I given and now denial of warranty at 90000 km and were I have paid 210000 for extended warranty on grounds of oil change when my vhicale was never serviced any were else other than ks motors
Planning to go to consumer court
Dr Ashutosh
Rj09ua4666

Xuv 500 mh04 hf 4148
Mr. Dilip gorule
Cell no. [protected]

Dear sir / madam

I undersigned mr. Dilip s. Gorule having a xuv 500 (W10) vehicle no. Mh 04 hf 4148 purchased on march 2016.

On 23.06.16 i was stucked at bhivandi wada road, taluka bhivandi, dist thane (Maharashtra). Key remote was not operating. The stirring / engine was locked. The car was dead for a day. At night i arranged 2nd remote and start the car but next day the key which was dead that also started working properly.

In dead condition navigator display was giving message: “key not detected. Keep key closer to start switch.” but by keeping key closer also not tune the engine.

The incident was happened at 11.00 am. We contacted toll free no.[protected] for road side assistance but we face a very very bad experience with your road assist call center.

First lady on line told within one hour person will reach to destination with battery (Complaint no.103093). I told her it’s not a battery issue it’s related to key. She told except battery we can’t provide sight service. If it is not started by battery then we will tow and bring to service center. I request her before going to conclusion for towing please send your technician because it is a minor problem, she agreed but the vehicle reached after 3 hrs the photograph are attached herewith for your investigation. The person connected the wrong cable (+ to – and – to +) and service battery, cable & cable terminal everything burnt smoked and melt. On investigation driver agreed that i am a recovery van driver not a technician and other person accompanied him interrogated he is working with some transport company, he came just with him. The vehicle was also not of mahindra helpline van.

My car battery terminal also damaged a bit. The person left without any documentation & without intimation to us.

When i intimated the said issue the call center lady told we can’t do anything we can tow and bring to workshop, i argued that lady without sending the technician and checking how you can go to conclusion of towing the car. You should try to start the vehicle i told her unless and until you send the technician i will not allowed to tow. Then she told okey i will talk to senior and come back within 10 minutes.

I asked her name she refused to tell and insist for her name she told abhilasha but may be fake name. Nobody turned up so again i called toll free. Then another lady ms. Nisha came on line she told definitely i will take care please give us some time. She also not informed anything but at 8.00 pm the technician of battery reached to sight he arranged towing but the towing reached i arranged 2nd key remote of car and started the car. So i intimate them to not to send the towing. These exercise was going since 11.00 am to 9.00 pm we stucked without food and mentally disturbed.

Your road side assist fail to provide service, we sort out the problem ourselves and saved mahindra’s towing expenses.

I would use scorpio for 11 years and failed 4 times on road but i got an unbelievable good experience. Again this time thane kolshet road, global gallery service advisor mr. Santosh and technician mr. Bhalchandra and sales executive of thane ghodbander road, global gallery helped me a lot and gave moral support for such a situation.

I request mahindra and mahindra to look into the matter very seriously to avoid such an unprofessional behaviour of your toll free road side assistant and appropriate action should be taken against them.

Mahindra should send their own company helpline instead of such a private contacts.

I hope in future in remote area, midnight such incident happened will provide me good and prompt services.

The delay in lodging the complaint is due to our busy schedule.

Thanking you.

Yours truly,


Mr. Dilip s. Gorule

I have launch the complain on 26/6/2016 on sunday about the break down of my vehicle jeeto, its front chassis broken, i have purchase the vehicle in oct 16, its registration no. Gj 15 yy 9610, but their is no proper response from service team, & from sunday my vehicle is stand at one position, so i suffers loss due to the breakdown. Please do the needful.

I visited the dealership (India guarage, peenya ind.. Area) twice for alloy wheel cup for scorpio vlx, but the dealer mentioned it has been ordered from past one month still it has been not receivied to them. So i requested them to find with co-dealer, as they found and said the part is available with sireesh (Hosur road) it will be arranged. On those words i took contact no.& person name and left the dealership. Next day i called him, he said he will arrange the part and call me back. But he did't so again i myself called him he started to disconnect the call several times. The process continued to the next day as he totally started to attend my particular call.. This experience was really good for me since i purchasing mahindra product,, good. Even though i had an outlet in my locality i preferred india guarage since my vehicle was regularly visited.
I[censored] r brand is not able to supply required parts to the customer need, please mention very clearly to go other dealer nor a non genuine part..

After the 2nd free service of my xuv500, i found major tools of my car missing. On repeated complaints from my side to service manager and general manager, i could not get any response! It is now more then 15 days of persuasion. After every service, the service manager calls and tell me to rate them 10 out of 10 for their services when company calls for feedback, which i do! But this has turned up as my mistake, i guess!!

I got my kuv100 from sankaralaya motors pondicherry.
Py-05 v 5454.
Booked on - 23'rd jan 2016. (Paid 5 lacs)
Delivered on - 19'th may 2016.
I was assured that i will get it delivered in 15 days from 23'rd jan.
Since i got it last month, they told that the net amount was increased.
They asked me to pay extra 18 k. I was supposed to pay only
Delay in delivery was company's or delears fault. Why i should be the victim.
They had my 5 lacs for a period of 4 months. What happend to the intyerest of that 5 lacs.
Need an immediate solution for this.
Please address it asap.

Dear sir,
My name is mrs Valvi from Nandurbar District . I purchase bolero plus vehicle from Mahindra's Akash automobiles Dhule (Maharashtra . Bolero Odometer are not working since first free servicing. When i claimed for that on that time they told we change the odometer but after two days they do not provide change in odometer. it is still not working properly...
please change the odomete as soon as posible please sir look into the matter very urgently.