Mahindra And Mahindra Complaints & Reviews

Dear Sir,

We own XUV 500 bought in April 2021. When we initially bought the car we faced oil leakage problem. It took 2 months for M&M to resolve the issue. Later some how the issue was fixed. Then our Car met with an Accident and an insurance claim of 5 lakh was made. It took 3 months for M&M to hand over the Vehicle. Last month that is Aug 2022 we faced a major issue where the pickup drastically dropped and a black smoke started emitting. The Car is in M&M service centre and still they are not able to diagnose the issue. when ever we ask them they say they will let us know and no actions are taken on this. In total the car has been in M&M service centre for a period of 6 months.

I really wonder if this the customer service and quality which Mahindra provides to its customers. Is it really worth to pay 21 lakhs for a Car which not even been driven properly and frequently visits M&M service centre.

My only humble request is to help me with a permanent solution or do provide me a better car which is stable and worth the money we have paid.

I am writing to complain about the poor service I received from your Mahindra Sleeba and Sons Automotive Vazhayila Trivandrum, pin695005

I am particularly irritated because
I contacted the service section at your company a month ago and they provided me phone numbers to connect to other sections to give rest of the details. I called them and I was asked to share the details of my vehicle through WhatsApp . They also promised me that they will arrange a callback later. However I received no calls and when I tried contacting them, no one answered any of my calls.
I hope this is not how Mahindra wishes to conduct business with valued customers.
I would appreciate the opportunity to discuss matters further and learn how you intend to resolve my problem and avoid a similar situation in the future.
You can reach me anytime at [protected]@gmail.com or [protected], [protected]

Sincerely
Pranav

My vehicle not getting started .. no fuel supply to disel pump

On applying brakes in my car, the steering is vibrating, Mahindra people have changed the disc plate of my car 2 times and once the break paid, out of which 5200 ₹ of break paid was taken from me. But after few days this problem started coming back and I have gone to Mahindra service center about 8 to 10 times. They are asking me to change the break paid back and asking for 5000 ₹ back while the break paid of my car is brand new.

My self dastagir imam sarwar. I am come from bettiah, bihar . My contact no [protected] . I can exchange my old bolero slx and buy scorpio s11 but showroom bettiah are not intrested .. i can buy scorpio pls help me ..

Just purchased XUV700 AX5 (P) MT delivered on 2/09/2022 in nae of Bhavna Bansal. On the day of delivery I came to know that the back turn indicator is very small and the adjacent bigger light is not provided with turn indicator.
On complaint to showroom, Koncept Mahindra, Safdarjung Enclave, Delhi they informed me that we are not eligible for back turn indicator bigger part by the comapny. Its really funny to have such a small back turn indicator for such huge SUV.
Month of manufacturing of my car is also not communicated. In fact I don't know my SUV manufacturing month till now.
Mahindra online booking is showing my car still not delivered to showrrom, however i got the car 2 days back.
My KYC in car is still not updated like date of purchase and Insurance. There is no reply from Koncept about how many days it will take.
If Mahindra is committed to provide services to its customers pls resolve the issues.

Dear Sir

I have purchased Mahindra xuv 300 w8 amt pm as aquamarine on 30.07.2022 from Shah Motors, Humnabad Road, Kalaburgi. I have paid advance amount for Rs. 11000/- at the time of booking in April 2022 through online. Excess amount of Rs. 17000/- has been paid by me in form of registration fees, and Rs.9000/- for accessories. Dealer has not provided registration fees receipt also.
I have to receive a total amount of Rs. 37000/- from captioned dealer at Kalaburgi. When I talked with showroom manager today, he told that he will get back after verification, but he has never called me back.

Kindly do the needful at the earliest.

Thanks & Regards
Prabhat kumar
Mob- [protected]

Vehicle No (HP659164)
Owner name (Babu ram)
Model (2022)
There is a problem about the differential of the vehicle . When vehicle running on a top gear it gives noisy sound . First time then problem faced by me then we go to agency. And then they change the pinion bearing of the differential.After that the problem is gone only for 2-3 days.After 2-3 days the vehicle differencial start noisy sound again. And then we again visit to agency.They change the second pinion gear in a differencial. After that problem comes again after 2 days..The vehicle again start noisy sound
Sir / madam this is my humble request to solve my problem.

I have Mahindra TUV 300 T6+ 2016 model.

After driving more than about 10 KM if I stops and off the ignition, it won't starts again. First time, it starts normally even the car parked for 2-3 days. No problem occurs.

But when engine hot, engine sounds loud and then stops. And I have to wait till engine cools down.

What is the reason. Kindly advice

Hello sir, I am Mohammad Afzal I have booked my vehicle yesterday at unnati motors Kamptee road, Nagpur.
Amit nandeshwar the sales executive promised me to hand over the vehicle on Tuesday so,
I have paid the booking amount yesterday i.e 1/09/22 and the guy Amit nandeshwar sales executive texted me on my WhatsApp number at 12:00pm and told to process the balance amount i.e 7, 11, 000/- to transfer in the companie's account so I did the same And at 2:30pm he is calling and telling me that at 11:00am today in morning the vehicle now has been sold to someone else you need to wait for few more days.
I just want to ask you why these fellow take the booking amount and Is this the procedure of selling vehicle coz I have other vehicle with me I never had an experience like this before I am so pissed that I can't tell you but I need to follow some decorom that's why I am raising this complaint to you.

What should I do I wanted the vehicle by Tuesday i.e 6/09/22 so that I can do it's exterior work and then take my vehicle for use.

My question is when I have booked the vehicle before hand then why did they sell it and if they don't have the vehicle to sell why did the booked it?

Kindly answer to my question I am waiting these people are spoiling your brand image and due to this I am worried that I won't be purchasing any vehicle in future from Mahindra.

I am waiting here from an hour at the showroom, but these guys are not returning me the money telling me it will take time and it will be processed by Monday. Please do it as soon as possible I need to book other vehicle too.

I had a horrible experience with Royal motors at chhotto belu, belu milki, Delhi road West Bengal . Just to replace an air filter of Rs850, they charged me Rs2300. It was clear they are running the shop to loot people . They will not explain and give any justification for those unrealistic charges. Shame shame Mahindra & Mahindra. Shame Royal motors.

Sir मैंने GJ08CC6547 Bolero Camper Gold Zx गाड़ी 23/12/2020 को शिवम sales पालनपुर से खरीदी थी इसके कंपनी नियम के अनुसार 11000 पर पहली सर्वीस और दूसरी सर्विस 21000 पर कंपनी सर्वीस सेंटर में करवाई है

लेकिन दूसरी सर्विस से पहले गाड़ी के इंजिन में प्रॉब्लम आनी शुरू हो गई थी जिसके लिए मैंने सर्विस के टाइम कंपनी में टेक्निकल को बोला भी था लेकिन उस समस्या का कोई हल नहीं किया गया और इसका चार्ज भी मेरे से लगभग 15000 के पालनपुर शिवम सर्विस सेंटर में लिया गया । जबकि मेरी गाड़ी गारंटी period में थी

अभी कंपनी के अधिकारियों से बात करने पर कोई भी संतोष जनक जवाब नहीं दिया जा रहा है

7 वर्किंग डे में मेरी समस्या का हल नहीं किया गया तो उपभोक्ता सरक्षण में जाऊँगा ।

I was lured into the above membership with false promises of two nights of Additional voucher by Ms Nidhi at your Resort in Mussorie Mall Road on 6 th June 2022. Furthermore she informed that night stay point deductions were ranging between 70 to 80 points.
When I booked 3 nights stay at Gangtok after the lockin period in August I came know that these two points was not correct. Your office bearers are deceiving people to achieve their targets.
I have raised a complaint and want to surrender my membership and claim full refund alongwith the First Annual Maintenance fees paid in August.
My email conversations and phone calls are not very conducive as a huge penalty is being charged as per mail by Mr. Zahid Sheikh.
I am a retired person and aged over 73 years and request you to see that I get full refund as I was mislead and deceived by your senior employee.
Pray for your help in getting back the full sums already paid.
Thank you
Dr. Bhaskar Dutta
[protected]
Membership no. 2983830
Email [protected]@gmail.com

Overcharged for reparing a little dent of my car.

Hi sir i bought vehicle xuv500 and i am facing many alignment issues in my vehicle and i am making regular service in Mahindra service station but my issue not solved. I feel waste of buying Mahindra xuv500 . Please do any suggest for solving my issue

Not response 7 hours a single work
So lazy and poor service i AM not purchase this time Mahindra vehicle

I had purchased a xuv300w6 motor car since Oct, 2020.
Reg no. DL1CAD2504 REG DT. 06-NOV-2020
CH NO. MA1NM2NM1L2J68692
E SNO. NMLZJ11864
I HAVE SEEN RUSTING OF IRON METERIAL IN THE BODY OF THE ABOVE XUV WITHEEN PURCHASE OF TWO YEARS.
MAHINDRA & MAHINDRA IS A REPUTED RELIABLE AND AUTHENTIC COMPANY.
Kindly high level inquiry and appropriate action should be taken immediatly.

We bought our new XUV 300 Auto in Nov 2021. Since last 2 months we have recurring problem with the wheels. Rear wheel is making this annoying sound. First time the service advisor said plastic bag was entangled in the rear wheel because of which vehicle made the noise. There was no proof produced for this even after asking for it. The second time same issue reoccurred just in 2 weeks. The service advisors says it is due to resting the vehicle for more than 2-3 days with hand brake on. The brake pad is damaged due to this. When asked for email in this regards, the reason mentioned in email is completely different.

Ms.kavya Sharma call from HR intern at Mahindra & Mahindra company

She provid a job roll for data entry in m&m company.
She wants security fund and training charge
650+1250=1900/-rs.

And she sent a fake offers latter and training letter.
I lost my money.

I'll paid at,
Mahindra & Mahindra Ltd.
Kotak Mahindra Bank
AC:- [protected]
IFSC Code:- KKBK0004617

Worst experience in Nizamabad 503212 Mahindra showroom ..we bought a new car and it's got trouble by not going speed more than 40 and we submitted in showroom they took 8 days ...even accepted now the behaviour and their intent was worst trying to cheat people by telling wrong prices and confusing the people of village people they assume that village people doesn't know anything keeping these in mind and cheating people ...I was experienced live ...I never again purchase or suggest someone to people to buy a vehicle in Mahindra showroom