Mahindra And Mahindra Complaints & Reviews

I am Ankit Saxena from Faridabad Haryana.

I bought XUV 500 W10 on 30 Oct 2015 from Prime Mahindra Faridabad and just completed 3800 KM. From the very starting my vehicle started to have problem and I visited the service center every after 15 days, Below listed are the points which I want highlight:

1) Door side foot lamp fall down from frame.
2) Reverse camera use to hang every time (Attached is video).
3) Touch panel use to hang and start working automatically.
4) Gear knocking- Resolved now by service center.
5) Driver side window knocking- Resolved now by service center.
6) Door knocking from every door - Resolved now by service center.
7) Internal voice from trunk door- Resolved now by service center.

This is not my first car, am driving a Honda Civic also and drove the same near about 1 lac KM but never face these kind of concern. It's just few 100 km's and scared now.I can't spare out the time every after 15 days and visit Service center for these kind of concerns, I feel like I bought a second hand vehicle and not satisfied with assurance of a new car. Just in 3 months I visited service center for more than 5 times and still facing issues everyday. I know if I will go to service center they will resolve the remaining issues but my question is WHY?

I have invested 17 lac on Mahindra with a trust that I must be buying a vehicle for long term and am not sure now that how I will keep this vehicle for a long.

I need a revert on this as I can't keep my self engage to keep a eye on my car apart from my work life.

Dissatisfied Customer,
Ankit Saxena

Dear All
i bought a mahindra scorpio near abour a year ago. From the beginning i have been having problem with the steering alignment and wheel balancing which the authorised Mahindra workshops have failed to correct despite visiting them 10-12 times. Now its getting annoying please help me out. I have evidence of my visits to Mahindra authorised workshops and if the company trained authorised workshops can't solve the vehicle problem then where i have to go.
My problem needs to be sorted out otherwise with so much problem and the inability of Mahindra service network to correct the issue i will be forced to approach consumer court.
my gadi number is HR13J0061

Please get in touch asap
with regards

Arun Dalal
[protected]

Hi.i an the owner of dairy farm.i have ur jeeto.i have send my vehicle for servicing at infinity in chunabhatti the responce i got is very bad.i have call them to ask about my vehicle is servicing is done or not the person call rohan misbhave with me he talk very cheap language this is very shamefull that company like mahindra appoints this type of person.

Your company services are wrost in india. And your dealers and official's are very careless about customers. I don't think that you can beat TATA or any other brands

Hi i'm chetan rajput from ahmedabad
recently bought a xuv 500 w10 model from sheetal motors ahmedabad in this diwali and just completed 5000 k.m. on 18/01/2016 and after first service my xuv get started problem of gear box. in middle of riding gear not shifted properly and get stuck and complained about it in dealership they got inspection of vehicle and told me to left xuv for two days for work get done they will open gear box and clutch for work.
my question is this a brand new xuv get this type of problem in 5000 km than what will happen at 10000 km or 20000 km what will done they open the entire engine or whole main frame for inspection
before delivery the company not properly check the vehicle is working good or not ???

I, Achal Yadav, Indore, [protected], purchased a Mahindra Logan car No. MP09-CC-3009, it ran for not even 10000 km and there was some problem in engine, I contacted the local service center Patwa Automibles they said that problem is in engine and gave an estimate of approx. 18000/- took advance 10000/- but even after 5 months the car was not completely OK they called me 2-3 times but some or other problem remained, afterwards the service center called me and said the estimate has risen to 45000/-, but they couldn't gave me any justified reason for such increase. I felt cheated as neither the parts of car are available in local market and nor any mechanic takes care of this model.
I had no option but to accept the service center's estimate I gave the consent but now after 2 months also the car is not complete and the estimate is risen to 52000/- .
I even offered the vendor to exchange the car but the service people said that it is a fail model and there our no takes for this...please recommend me what to do...

Dear sir mene aapki finance company se atu gem 3 wheeler finance kiya tha jiski saari kiste time to time pay kar chuka hoon leki n noc nahi dee jaa rahi hai noc ke badle me 500 rupaye maange ja rahe hai please noc dilwaye dhanyabaad


[protected] rajesh kuma soni
s/o shree kaddore lal soni
MP-16-R-1973
contac-[protected]
email-r.[protected]@gmail.com

Myself Gagan Dhillon bought a new Mahindra Scorpio 6 plus from P.P Automotive Sonepat, Haryana (branch of P.P Automotive Karnal, Haryana).

I bought 6 plus with Bluetooth feature (on recommendation of sales staff) on 30/09/14. From the very starting my vehicle started to have problems which are as follows:
1. Engine warning light and oil warning light
2. Central locking remotes stopped working
3. gear shift issues (which workshop told me was because its new)
4. Faulty charging slots
Car wasn't running the way it should.

I spoke to P.P Automotive vice president (based in karnal) and he assured me that after service all these issue will be resolved. I was not happy with all these issue with a brand new car.

I took my car for first service on 22/11/14.
None of the issues were resolved and on top of that my Bluetooth stopped functioning and the workshop gave me in written that it is deactivated. Manager of workshop told me it will not function again. I was very disappointed as I need this feature to talk over my phone while I drive or I cant talk.

Meanwhile my car driver seat power window stopped working (it was only fixed after a battle after 1 year after changing the part inside) so basically I drove my car without that power window operational for a year)

I heard promises after promises from P.P Automotive vice-president and manager and nothing was resolved. I kept on struggling with issue in my car like engine heating, no Bluetooth, powerwindows, charging slots, poor pick up, gear shift issues, balancing issues, overheating, low mileage etc. Car paint is getting discoloured and yellowish as well. Issue are endless. I am sick and tired.

Now even after 5 services from P.P automotive sonepat Haryana I am suffering.

The workshop doesn't even have proper lights for staff to work, had no laptop with software till my 2nd and 3rd service for new scorpios and it had to be borrowed from karnal workshop. The car was never ready on time committed for service. And I had to waste my valuable hours for that. I had lot of conversation with PP Automotive VP Deepak kapoor who in one meeting at sonepat workshop told me that it was my mistake that I bought a car in initial phase and would have waited for 3-4 months before its trial in the market. New cars sometimes have manufacturing defects which are rectified when more cars are produced in later phase.

I had taken my car to workshop few times wasting my days but nothing happended just fake promises.

I feel cheated and lost my trust in Mahindra. I was proud of our Indian brand but I am shattered and my money spend on this car is lost.

I am a New Customer of Mahindra, I preowned a car of FORD. I am still using the same car and a happy owner of the same. I recently booked my second dream car Mahindra XV500 on 17/09/2015. After a long wait and a vigorous follow up with your dealer, The car was delivered on 26/10/2015. At the time of delivery I found power window switches are not working properly. Immediately reported the same to dealer. Response for the same from dealer was “we haven’t completed the PDA Check yet”. I was requested to leave the vehicle with your dealer for two days to complete PDA check and rectify the problem’s. And I got it back on 03/11/2015. To my worst surprise I could see none of the problem’s got rectified. TO MY UNDERSTANDING THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND RETURNED BACK AFTER WATER WASH.
The worst happened on 04/11/2015 when it started raining heavily. WATER STARTED LEAKING THROUGH THE ROOF ANTENNA AND ACCUMULATED IN INTERIOR ROOF LAMP. TO MY UNDERSTANDING DUE TO THIS LEAK WHOLE INTERIOR ROOF MIGHT GOT DAMAGED.
I FEEL CHEATED BY MAHINDRA ON DELIVERING A COMPLEATELY FAULTY PRODUCT. IT IS REALLY PAINDUL TO DIGEST AFTER INVESTING MORETHAN 13 LAKHS ON YOUR PRODUCT. BECAUSE OF THESE ISSUES THE VEHICLE IS NOT YET PERMANENTLY REGISTERATED. I KINDLY REQUEST YOU TO TAKE BACK THE VEHICLE AND REFUND ME THE MONEY.
[protected]

Sir, i m neeraj kumar.s/o-virendra kumar rai. i m from motipur muzaffarpur dist-bihar. i purched from SHREE R.C Enterprises NH-28 bariyarpur near zeromile motihari east champaran 845401 on 25/03/14 mahindra scorpio LX.. BRO6PC-2100. actually our free survice is going on...when i was went on first service time on dis time air cinditioner problm is accuring...bt from mahindra service was nt doing any action... only say u will came nd we will definetly will solve ur (AC) problem..bt noting was happend..nd our (AC) problem is going on... sir i m requesting u nd mahindra company plz solve my problem... nd change my (AC) system... your reguler customer neeraj kumar s/o-virendra kumar rai motipur, muzaffarpur state-bihar contect-[protected] -[protected]

I purchased Mahindra Thar CRDe 4*4 Ac on[protected]. on[protected] some defect occurred can car became clutch-less while driving.the car was immobile . it was towed by the company to service station. i was informed their is some problem in shaft and with in 4 days we will get the car back. the main purpose of me buying that was Royal rajasthan rally 2016 which was suppose to be held on 7th january for which i have spent Rs 70 thousand as rally fees. and Rs 30000 in hotel booking. i got no refund of this money.Is mahindra ready to pay back my hard earn 1lac rs? (i have all valid proof). Now this issue has become secondary. it has been 13 days and worst part is that still shaft has not been ordered and my car is still standing inside service station.despite of several phone call and visit their is no response from showroom. i am surprised that the reputed company Mahindra has such bad hospitality and taking so much time for their most in use model.i am worried that if anything goes wrong in future how will they provide me service . it had hardly been driven 1700 kms. i am disappointed by their sales service. it was my biggest mistake to buy Mahindra vehicle. i will not recommend anybody to buy any mahindra vehicle. phn no [protected]

My name is Rusha. I have recently purchased the Mahindra thar on the 26th September 2015!
The car has had a run of 5600 kms only.
Very recently I drove it to manali and on driving downhill suddenly the car refused to pick up speed. Even when I kept on hitting the accelerator, there was no response from the thar. At the time I assumed the negative 11 degrees outside was the reason for the malfunction, until tonight.
I was driving back from work alone and the car stopped picking up speed in the middle of the road. I was forced to park the car at the side of the street and had to figure out the Mahindra 24/7 customer care. The call kept me on hold for about 20 mins before I spoke to a representative. He took my location and a call back came nearly 30 more mins later. By this time I was stranded alone on the road side at almost midnight since I had left work around 10:30. Meanwhile my friends had arrived and were taking to the tow truck person Okhla concept Mahindra offered to send. Shocking part was they were demanding 1500 rupees for the towing charges.
When I called the customer care again to demand why the charges were applicable, they promised a call back which never came.
I had to manage my own transport home while my car was pulled by another car belonging to us itself.
How can a company sell defect cars and then demand pay for road side assistance ?
Twice now I have escaped accidental circumstances.
This is pathetic assistance and production from such a renounced brand.
Very disappointed to have faced such a trust on an Indian brand. None of my other vehicles or their services have ever provided such inadequate help.

I purchased a Tuv 300 on 24.12.15. I have hardly driven the vehicle since it ceases to perform while driving. The vehicle doesnt moves as it has a dead RPM and the vehicle doesnt move forward and reverse too.. Our complaint was attended and they too found the mistake.Since we are not able to use the vehicle as we had traffic issues, five times the car was responsible for blocking traffic and in one case we missed a collission.I have exchanged my old vehicle to the co. and i am helpless.The agency has assured me that they will change the software, but till know nothing has turned up. My vehicle eng. no is SMF6L23622 Chassis No : MA1NA2SMEF6L40586 So we have we have to go for some other vehicle immediately, so kindly take back your vehicle by reimbursing the payment made. The vehicle is lying back in your service yard Job.no 17501 Joachim Louis Pinto Mg Partner Chefs xinlai RBCentre Kadri Mangalore Ph:[protected] [protected]@gmail.com

I, shadab Khan R/o 15/1 balbir road, dalanwala, dehradun bought Mahindra Xuv 5oo W8 on 23.03.2015. After 3 months of purchase there is a continous issue regarding infotainment display. I took my car to service centre and they told me that Silver Box of car is not working. I have replaced it bt after one month issue is still dere. Infotainment display is not working properly. i took it back to service Centre and they changed it again bt after 15 days again it stopped working. Now on 25 th of December i took my car again and they changed the panel of Infotainment Keys bt on 29th of Dec again it stopped. Now i have got irritated from this repeating issues of infotainment. I cant go to service centre again and again. i want this problem to be solved permanently. The people of service centre had tried to solve it by results are still negative.kindly resolve this issue otherwise i have to sell this car. i have purchased the car for my comfort but not for headache,

This mail is regarding my Scorpio Registration no. AS 01 AY 2973 which is being kept at Poddar Mahindra, Guwahati over 4 months. I fail to understand what kind of product do you manufacture. The chasis broke down in between the travel in the middle of the road while the vehicle was on move. We made several compliants to your registered offices but there was no proper feedback from your end. Since We bought your Third class vehchle, We have pay for that. The car was went to Poddar services, Guwahati. They took over two months to get the approval for the chasis. Then the order was being placed. Then After a month, they came up that the chasis that they have ordered was wrong. So, We requested them to provide an alternate vehichle to us And they provided Bolero instead of Scorpio, We compensated with that as well. But the bolero that they provided was not working. It never started. Because there was a problem of Battery and dynamo. I believe it should be figured out with the service centre whether it was intentional to do such thing. After making several complaints to the service centre people., They decided to change the battery of the car which also did not work and the car wasn’t starting at all. I personally made request to give a perfect vehichle because We had an urgent meeting in Itanagar on 5th January, 2016 but I believe no body else can have an important work then your body shop people. And was being ignored. Till date I have not received the Vehicle and the Alternate Vehicle was not in moving condition. I told several times that I ll face a business loss if I could not attend this meeting. But still ignorant. I believe you treat your customer like dogs and harass them to indefinite extent. We are going for a legal action against you for our business loss, Harassment and your treatment to the customer. Vishesh Jain [protected]

I have tuv 300 02 months old i have done 7800 km but now i am experiencing some noise during intial start and running i have taken the vehical toM/s. Automotive Manufacturers Pvt, ltd two times but they are unable to rectify the problem so i request the manufactuer to take proper action immediatly and rectify the problem my mobile number is [protected].

Sir ..I am inform you that 20-30 customer s money (R.T.O. & permit )is use personally by senior employees form 1 year customers are facing problems everyday form r.T.O. Now office are also close from 10 days .Damoh is a very small place but very good potential in automobiles sales plz as soon as possible take action mahindra rise mahindra showroom leaving wrong massage hare...

Place- damoh (M.P.)

Delar- star automobiles jabalpur

Customer name
Model

Ramprakash patel scorpio

Pramod pyasi. Bolero([protected])

Vivek rajpoot. Bolero


Delan singh bolero(Really in problems)

Raghvendra singh bolero

Sahab singh. Alfa

Pheran sahu bolero(Really in problems)

Lakhan singh bolero

Gopal patel bol.Pickup

Delan b.M.T.

Jitendra shrivastava scorpio

Ashok singh bolero

Kalyan singh. Bolero slx

Jagannath singh. Bolero di

Bharat singh lodhi bolero di

Deshraj singh singh lodhi bolero

Hargovind tiwari. Bolero ([protected])

Rakesh jain. Bolero([protected])

I purchased TUV 300 from JAI KUMAR ARUN KUMAR PVT LTD, MEERUT on 02.11.2015. But the dealer didn't give me the MUD FLAPS & MATTING of the vehicle and told me that there is no such accessories with this vehicle and I have to purchase it separately. Although other Mahindra Dealers at nearby Ghaziabad, Delhi are supplying these things with the vehicle. My Vehicle Model is TUV 300 T6+ Chassis No. is MA1NA2SMXF6K45741 Engine No is SMF6K18260 Kindly justify the matter. Regards, NIYAM SAXENA D-311 SHASTRI NAGAR MEERUT- 250004 MOB: [protected]

Hi, This is Mr, Farhan Ghole resident of Vashi sec/9A Navi Mumbai, bought new car of Mahindra TUV300 T8 AMT from Global Galleria Panvel. My car number is MH43 AT 6486. I am disappointed with this car as it broke down within a month, as the gear box of this car got broke down. I filed a complaint to customer care and car was toed to G3 motors workshop Nerul Navi mumbai. They have replaced the AMT kit and clutch of my car. Now, car is returned to me but I am not 100% satisfied with the car. Even now AMT is not working properly. Performance of the car is unacceptable as it was way different when I bought it new. Below are the details of the issues facing by me: 1) Pickup. 2) Gear slip. Now I feel it was my wrong decision to buy this car. I want to replace this car with any other Mahindra car specifically Scorpio. Kindly reply to me on my complaint. Below is my contact detail: Farhan Ghole Mob : [protected] email: [protected]@yahoo.com Regards, Farhan

I purchased a TUV 300 from Prime Automobiles, Faridabad on 2nd of November 2015. within two weeks the right fender showed up with black patches. On close examination it was found that the Fender and full bumper was re painted. Same was shown to the dealer which they also confirmed but had no satisfactory answer for the reason. Only thing they said was that we will change them. within first month only the Dash Board cracked open from the place of Airbag which is a design fault as they checked it with vehicles at showroom. They took the photographs also but till date no satisfactory response has come except that we will change it. Why are customers being cheated this way i could not understand.