Mahindra And Mahindra Complaints & Reviews

My car no.mp09cs5126 n infortunatly it disturb on da way n we have to complete 1000km from up raebareli to indore n we r on road sence today 6am n we have allready complained n there is no result n om auto private limited raebareli is saying this will take upto 5 days to repair but we have emergency to reach indore n we have no place to stay any for a night we r on the road with family n it's n requet that plz give us fast service n in the last i want to say this mahindra's compny service is very bad n my contact no. Is[protected] and [protected]

Dear Team, My self Mr Sunil Sagar from Dahanu, Dist. Plaghar, Maharashtra.. In november i book new car Verito D4, from Dahanu sales office of mahendra, they committed me all false promise and ask me to pay all amount without delivery date, they deliver the new car on 29th nov 2015, the best part is they gave me car without Number plate and now they says once insurance amount slip we give to RTO then in next few days i will get my number plate... the point is my EMI started the day i got car but its no used for me, its just lying in my garage ... the team you have is very much fnot professional nor they got any training from your end i guess to talk to customer and give the right commitment the best part is when we try to contact your main branch in Boiser, Mr Deepak, he says to your sales team in dahanu, why you give my no to customer, i am failed to understand were to contact and get the detail when i will get no and why i should pay emi of car, which i am not using due to non number of car kindly look into it very urgent

Hello Sir / Ma'am, I was book TUV300 at surat showroom... but now i don't want to purchase this TUV300 because of some family problem.. so i was cancel it... so now this showroom manager was not return my booking amount... when i was booked that time i was told him if i am canceling this booking then return my money that time he ask me okey no problem and now he was not return... EX-Showroom Address: umiya Nagar Society, Near shree chosath joganiyo mata mandir circle, Udhna Magdalla Road, Surat- 394 210 This three person and this mahindra Company was cheat me... These are the three person details...Below... 1) Vishnubhai nari [protected] 2) Rahul Patel [protected] 4) Gaurang mali [protected] Please Help Me... It's not fare...

My car number. Is. PY 01 BV 0419 Bolero slx Modal. 2012 Company has made computerized system very complicated that its formen are unable to solve the problem may be company has no qualified personnel god save

We purchased XUV 500 FWD W8, engine no: HHF4E17226; Chasis no: MA1YU2HHUF6E17600 on 31.08.2015. The invoice number is PAPL/PR/0612 dated: 05.09.2015 The Dealer has collected as RTO charges an amount of Rs.109016/- and even after a lapse of nearly 100 days the delaer has not yet registered the vehicle with RTO Indore. Repeatedly we have been following up and till few days ago RTO website didnt have any details of our vehicle. ie, registration no, chasis no, road tax reciept. etc... The local police have been stopping us and questioning us regarding registration and we are forced not to take the vehicle out on the roads. Also, our financiers are demanding for registration details and have been regularly calling us to provide the details. Also, within 3 months the central locking system has started malfunctioning and also the accessories the dealer has provided like chrome handles and grills etc... have started to come out. So far the attitude of the people at Patwa automotive pvt. ltd Indore has been very very casual. I request you to take up the matter with them so that they do not harass the clients. thank you

My mahindra genio bearing no OR 02Q 1477 sent to Aditya Motors, Phulnakhara, cuttack for accidental repair on 21st Sept 2015.For which I deposited an advance for Rs30000.00 on 3/10/2015 vide receipt no 77348. But till date the vehicle not repaired.

Sir, hamare school me hamne mahindra Maximo li thi ..uska daily root 50 km hai .uski service timely hoti hai. Ye Sirf school me chalti hai bachho ko chondne ke liye . Lekin ye daily kai baar band ho jati hai...kya mahindra yahi quality deti hai .pata hai kitni pareshani hoti hai . Urgently call back my number [protected]...RAJESH SINGH

Dear Sir, /Madam I have a Bolero 2012 model. After 3 years rusting has started on my vehicle. i have many time complain on indore Patwa Service center. but he could not solution in my problem. Please help me. Vehival Number. MP 09 CF 9218 Yashwant Thakur [protected]

No proper service is provided by the dealer.vehicle xylo registration number mp 09 cd 6975 was given for altenator work, regular service and full general check up.vehicle was kept at the service station for approx 8 days and we were said that the work will be completed with in 3 days.late delivery was done to us.then after the delivery at around 3 days after the brakes of the vehicle were not working which could lead to some serious accident.so keeping the vehicle for 8 days and then delivered without doing proper work really shows the worse attitude and effciency of the company like mahindra.really bad status of the service part.

Please provide as much information as possible... my new mahindra xylo h8 Showing engine indicator . Nearest mahindr delar RD automobile sivasagar assam not responsible my 3 Month new xylo. Plz sloved the problem . My name. Rituraj borgohain. M. No. [protected]

My bolero slx so cops not repair in city vidisha (m.P) win win showroom & city guna (m.p)Rishabh motors we have visit many time of both showroom but not sport any type . My bolero slx in guarantee paired but not support both showroom. you tack serious action with in 7 days otherwise we have complaint consumer form . regards pratap singh rajput vidihsa [protected]

I have bought tuv300 t8 on 16th of Sept 2015, in the month of Sept the mileage of vehicle was around 11kmpl but after Sept the mileage drop regularly.company said mileage of vehicle is 18.49 km/pl, in 1st service i have complained about mileage then service in-charge told me that you will get desire mileage after 3 service it means after 20000 km.i think company and all members of shiv shakti wahan is cheating us.

My pickup vehicle with Registration number KL 72 6454 met with an accident in the month of JULY 2015 and i dropped my vehicle in ERAM MOTORS, KANNUR for repair and service on 02/08/2015.
My Complaints are;
1.No communication from service department
2.Took 3 Months to finish the work and that happened only because i shouted at them and my workers went their service centre three times.
3.Delay in starting work
4.Wrong communication from the service department where they initially sent an sms mentioned that my vehicle will be ready by 15th september 2015 and when i called them on that day they said no work has started yet.
5.Heavy loss of MONEY, TIME and ENERGY
6.I paid monthly EMI of Rs.14, 000/- for 3 month and my vehicle was in the showroom and i paid by taking money from financiers.
7.No intimation about the problems of my vehicle and parts to be changed and works to be done. Finally they given a bill of Rs. 150000/- two days back.

If i gave my vehicle to outside workshop

So i faced huge financial burden only because the ERAM MOTORS Management and i need the refund of my 3 month EMI which i paid to towards the loan.

Dear sir, I have booked my ticket for pune to Hyderabad on www.abhibus.com for a bus called kaleswari travels for a Volvo multi axle bus. I paid around 1800rupees. When I boarded the bus I realised it is a ordinary bus and they were picking up passengers on the way in pune city for 800rs. My journey was on 10th Nov night 930 pm boarded the bus and i may reach by 12 pm on 11th Nov. I had to spend half a day in the bus on diwali day and go through the mental agony of not being able to celebrate the pooja at home. Please take serious action against abhibus and kaleswari travels for cheating the passengers. Regards, Rajezh

I purchased new quanto from global gallerie thane 9 months before but my my cars ac is not worki g properly from 2 months i complaint lots off time but the reason from the service provider given is not satisfactory and i m facing the same problle again

Dear Sir,

I have booked TUV 300 in Tamilnadu and want to get it delivered in Delhi. the dealer in TN denies that he will not allow this to happen. I also have applied Car Loan from Mahindra Finance and it got approved so I am worried as if I force it, they might cancel my car finance and I would need to start all over again and it will take another 2 months and by that time, probably my car delivery will be jeopardized.

I thought (and verified at the time of booking with salesman) that I am doing booking with Mahindra Company and i can get it delivered anywhere in India I want - ofcourse based on the location of delivery, I will par registration cost etc. But TN dealer is not allowing it.

Please advice ASAP
Thanks!! [protected]

I bought a Mahindra XUV 500 - W8 in South Africa, Eastern Cape, Port Elizabeth from a dealership - MotorLand PE. Since having the car it has been giving me endless problems, the last was a irritating knocking sound coming from the front of which now at numerous times that I took it back can not be fixed. I have asked for a replacement vehicle as it is Cleary a factor fault and the defective product needs to be returned t the factory. I have send numerous e mails to Mahindra SA and the dealership to replace this car as it sounds like the problem is structural that can cause an accident once something breaks, causing death or serious injury. I have demanded replacement vehicle as this car is brand new. I hope that this can be raised up with Mahindra - Head office as their South African Branch is un helpful or incompetent. Regards DH Godfrey Tel: [protected] E Mail: [protected]@gmail.com

Am not satisfied with our mahinadra car i have purchase in 2013 mahindra varito vibe mahindra service is very poor in all cities parts not available in stores. i give it the car for insurance complaint and drop the car in last two week in noida sec-59 koncept services but till todya i dont have any clearty about my car. plz revrt immadiattly for below matter.

I took delivery of an XUV500 W8 on 18th October 2015, which was allotted to me by my Company. At the time of delivery, the Rama Road branch of the Dealer handed me out some papers, invoices and receipts and were made to sign some papers. I didn't see the vehicle before taking delivery in the evening as this was not possible for me. However, a few days later my driver informed me that there were several mouse droppings inside the vehicle which I myself observed. Also, several fittings and fixtures looked rusted, and without the freshness of a new vehicle. I doubted the age of the vehicle and started enquiring with the Sales staff of the M&M Dealer since none of the papers mentioned this. They have been dodging a response for last several days. Only day before yesterday, I was informed that the vehicle is of April 2015 make (scan attached)! Ever since, I am at a terrible shock since 6 months' old vehicle means a straight financial loss of about Rs.1, 70, 000/- to me on a vehicle cost of Rs.17 lacs. This is a definite case of concealment of a crucial information from the customer amounting to cheating as I am now handed with a vehicle which is 6 months' old and has therefore undergone 6 months' natural depreciation. I started arguing the matter with Sri Durga Automobiles' Customer Care, but naturally their version is that it is a normal. I enquired with other Dealers of XUV500 in Delhi/ NCR, who are readily prepared to deliver a vehicle as fresh as October 2015 make. Therefore, the contention of Sri Durga Automobiles are mal-intended. They wanted to dispose off an old inventory and found a victim in me! Being their exclusive Dealer, M&M should own up the responsibility of cheating a customer and intervene. This is my first step to go public on the matter. I am once again appealing to M&M and Sri Durga Automobiles to arrange to replace the vehicle with a new one immediately. Nothing else will work to mitigate my frustration. Although I do not intend to do it but in extreme situation I would be forced to take recourse of violation of consumer rights and step up giving negative publicity against Mahindra & Mahindra (since the Dealer if theirs) and Sri Durga Automobiles.

I Chandrashekhar Parate, bought Mahindra XUV 500 W10 (KA-03-MW-4776) in August 2015 (approx. 2 Months old, ran 2500Km). I went to spend my Dussehra vacation at Goa with my family (In Laws (age 72 and 60), Son (4 Yrs old) and wife.
I travelled to Goa by my almost new XUV on 19th Oct at 6PM from Bangalore and reached Hubli at 1 AM; I stayed there overnight and again started for Goa next morning around 9 AM. While traveling from Khanapur, Karnataka wild life area I noticed some issue in clutch paddle, clutch went suddenly down and was not coming up automatically, I tried to pull paddle through my leg and it came up. As it was a wild life area and single road, quite lonely so we decided not to stop there and continue the drive further to our destination. I tried to call customer care but no mobile network was available, I checked front panel if there is any indicator which shows any danger but no alert light was glowing.

I managed to reach at Goa- Karnataka border to find out that I was not able to move gear from current gear to any other gear, but when I used to switch off ignition I could move the gears. As I was moving down from Hills (Ghat) I managed to drive my XUV in 2nd gear without shifting gears. After reaching Mollem, I have contacted on MAHINDRAs toll free number and kept driving my XUV by every time shifting gears (when required) in ignition switch off mode.
After calling 4-5 times (call dropped because of network unavailability) on toll free number, I managed to talk to customer care and they agreed to send pickup truck in 2-3 hours. My family was going through the mental trauma during this 40-50 kms of drive and we all were tired especially my kid and in-laws, we managed to somehow reach our destination around 4PM. Pickup truck came around 6 PM and they took my vehicle to Muktar Automobiles, Verna industrial estate, Verna, Goa.
Next day real trauma started when I received call from Relationship Manager (Rahul Kotkar), according to him my XUVs clutch plate, Dual mass fly wheel and Cylinder Concentric were damaged and needed replacement. I was told that these parts do not come under warranty period. They asked me to pay Rs 45500/- amount for repairing. I asked them the reason of vehicle failure and the reply I got was “because of bad i.e. Half Clutch Driving”. I was surprised to know that after 15 years of driving experience this guy is suspecting on my driving skills. To mention, I never had any driving or car issues in my old car. I have told him that this type of issues are faced by two of my office colleague and Mahindra has replaced everything at free of cost. I was ready to give them there references but he said he will try but was not sure (All Conversation recorded)

Later I called Sireesh Auto, Service Head Mr. Sanjay Joel in Bangalore, he told me that it is not my fault and Mahindra would pay for all the damages of my XUV, he also showed sympathy towards me and assured me for help. As per him, he sent an email regarding this also provided me the contact details of Mumbai-Goa CCM (Mr. Rohan) and Bangalore region CCM (Mr. Jiju Raj). He was out of country then and I was told he would be back by Wednesday (All Conversation recorded)
I tried to call both the CCM but because of Dussehra vacation (both were not reachable). At the end of the day I could connect on Rohan’s number, he told me he has noted my concerns and since it was Dussehra holiday he will not able to do anything and will get back to me on next day (23rd Oct).

Next day I spoke to Jiju Raj (Bangalore CCM), he told me he cannot do anything as Rohan is the authorized person for same and he will go with his word.

After contacting Rohan, he asked me to wait for some more time as he was discussing this issue with higher authority, ( I felt it was delaying tactics as I have told everyone that I will be leaving Goa on 24th Oct morning so they have delayed this process intentionally ) and at the end of the day Rohan mentioned me it was my fault not the company fault and I need to pay 45500 Rs for repair. I din’t had an option that time as I had to start from Goa on next morning. As they informed me on very short notice, I asked them that I will pay the dues through credit card and will come to their service station by taxi. I hired taxi for Rs 1100 and traveled 50 Km with my family and luggage to reach their service station, while en route Relation Manager called me up and told me he will not accept payment from credit card, as the machine was not working from last night. It was very difficult for me to arrange 45500 Rs in such short time (withdrawing limit on ATM Cards) but I somehow managed and paid the entire bill. I have asked Xerox of additional document other than bill but they refused to provide it saying it was against the company policies. I feel there should be no harm acquiring any document (at least in Xerox) related to my vehicle.
I had mentioned to Rohan that when my colleague had not paid single penny for same issue then why did MAHINDRA charged it to me? According to him there is an issue with my driving skills and hence this issue cropped up. He failed to let me know why such an issue would come in a new vehicle and what would be the guarantee that it would not reappear. He had given me a unique solution that one of MAHINDRAs representative will accompany me for 5-10 KM drive and observe my driving skills and will also provide suggestions on same. (All Conversation recorded).

I am asking some hard question on this forum.

1) Why did this issue crop up in 2 month old vehicle (total kilometer ran is 2500Km), I need technical answer? I know XUV recalled some models with same issue, my car was also recalled for some oil filter issue.
2) People on websites have complained about the same issue and also few XUV models have been recalled, then why this issue not acknowledged by your CCM, don’t you care about consumer feedbacks?
3) I am mentioning again and again in my conversation that two of my office colleague also faced same issue and have not paid single penny, why the CCM has not taken this into consideration and checked with respective service station?
4) Why this issue is not reported in front panel light warning, MAHINDRA demo guys mentioned that if any light is not glowing in the display then everything is fine and you can drive your vehicle?
5) I was in Goa from 20th Oct to 24th Oct and was not able enjoy a single day because of this issue, I bought XUV 500 W10 in Rupees 18.70 Lacks (hard earned money) to roam around the country but I don’t have confidence in this brand after my Goa trip. Now I am more scared driving this vehicle. How can anyone believe that his/her vehicle is has no issues, as brand new vehicles are all giving problems?
6) MAHINDRA CCM mentioned that this is result of bad driving and he is ready to give 10-15 min crash course on driving skills, if this type of course is required before buying the car then why don’t you make compulsory training for everyone and mention it in your advertisement that “Mahindra Hamesha with good drivers” ?
7) I have asked to provide me all technical details for failure, according to Mr. Rohan CCM they have all reports which shows driver’s mistake, I asked him to provide the same but he told this is for their internal use and they will not provide any details to me. I was surprised with this statement, why don’t you make it public if it is driver’s mistake? (All Conversation recorded)
8) Other than bill I have asked service station to give Xerox for all document but they simply rejected my request, but I have taken photos of all documents. Why should MAHINDRA reject such a request?

I am expecting a refund for my bill and the extra expenditures incurred by me in absence of my vehicle.