Mahindra And Mahindra Complaints & Reviews

I regret to inform you that my Logan Car is under breakdown for last fifteen days. But on date when I again inquired from concerned officer, he casually informed me that procurement is still under process and it will take some more time, as a result my car is stranded since last fifteen days. You are, therefore, requested to please take up the matter with the concerned officials immediately, so that my car is repaired without any further delay and let me know by return message.

I booked a XYLO H4 ABS by providing the booking amount of 50000/. I had also got my old car exchanged which Mahindra has already taken and sold it. I got a message from Mahindra on 25th Aug, 2015 confirming the booking. After that I have been continously talking to them for delivery. I came to know on 28th Sep, 2015 that the vehicle has not been allotted to me yet and there is an indefinite delay. I have not received any responses to multiple mails sent by me to customer care and their area sales manager. If this is the attitude of Mahindra even before they give the delivery of the vehicle, what will be therir attitude after the vehicle is sold. I have not got delivery or confirmation on when my vehicle will be delivery even today(29th Sep, 2015).

I have Scorpio crde 2006 model and had a terrible experience with customer service recently. I was in Rajapur, Ratnagiri, Maharastra at my home town and my car was not ready to start. I tried local mechanic and he suggested to visit service center to get it done. I towed my car from Rajapur to Ratnagiri Mahindra Service Center at cost to 7000 just to hear that we cannot repair such a old model. If service center will not repair my car who else will repair. I think I made a big mistake purchasing this car brand as they are not ready to support once the product is 5 years old. The reason they gave me, parts not available, you have to keep the car for 2 months.

I have bought xuv 500 in april 2012 and had a problem regarding headlamps since then. 1. Mahindra dealer and employees who work at garg motors sirsa, are misbehaving and are literally abusing, when asked that why headlamp bulbs are fusing so frequently. 2. They are unable to find the cause that why the hell my car's headlamp bulbs have fused 15 times (approx) in three years, even though replaced from their workshop everytime. 3. I have compained about this to mahindra customer care several times by calling and by email also but got no satisfactory response. 4. I am feeling helpless and very frustrated regarding this matter. I suggest everybody must avoid buying mahindra vehicles. If i dont get any help on this matter from mahindra I will go to media and court.

I have purchased a Mahindra Bolero SLX from authorised dealer of Mahindra in March 2015. This vehicle is causing problem & i have talked to dealer as well as with customer care, but no help is received. My vehicle is in warranty period & the dealer is demanding charges for getting repair. My vehicle is stationed at GITI Nurpur, Distt. Kangra, HP.

I ajay chand purchased Mahindra bolero fb HP 37 D 5682 in December 2014...My vehicle met with an accident after 7 months...when I asked for claim they are saying its not that insurance which provide full claim...As per them I will have to pay 50 percenct of the amount...This is the way how they make business by making the people fool...But I will file case against you guys...I can bet on it

My name is Harish Saini, I’ve purchased Mahindra Quanto in Feb-2014. After taking Delivery, I got a welcome call from customer care then I have informed that my car is having so much vibration and its having some clutch issue due to that car is not taking proper pickup, same way I also informed to Sales person (Mohit) that he told me to visit service center, I visited at service center and met with Manish (Service Advisor) he told me that all Mahindra cars having vibration and there is no issue in Pickup and Clutch. I visited on workshop on workshop for 2nd service and inform about same condition but they didn’t listen anything and reverted my car after 2nd service with same condition. After some time I again received 1 call from another Mahindra service center and had taken an appointment and visited on that Mahindra Workshop (Mohan co-operative, New Delhi) they told me that your clutch is hard and if you want to change appx Rs.14000 amount you need to pay for change and for pick up and vibration they did some work, post that some pickup had increased. Post that appx 19500 kms my car was breakdown at mid of way in morning at 6.00 a.m. at Pragati Maidan, Delhi while me and my family returning from marriage. I called up to Mahindra tollfree number 1800, and they told me your car is 1 year old (But as per delivery 1 year is not over) and they referred it to service center (Koncept Automobiles Okhla Phase-2, New Delhi). I towed my car by Crane from Pragati Maidan to Koncept Automobiles Workshop Okhla Phase-2, New Delhi, and Paid Rs.2000 as towing charges, but that amount was not reimbursed. They checked my Car and replace the Clutch. After changes I have started my Car till Appx 27000 km and again I am facing another problem that 1 ignition “Check” is showing on speedometer, I visited Service Center again < >, they checked and repair the car and handover it to me, but on < > same issue will occur again and I visited with same problem, they again checked and change some Vacuum part and handover to me again, but after 2 days that “Check” light again appears on car, now they picked up the Vehicle from me and checked thoroughly, they observed it till 5 days and finally they changed “Turbo-charger” spare part in my car. In this period I borrow the private cab and reached office but they never arranged any other car and reimburse the amount whatever I had paid for private car. Disputes: While purchasing the car below items are given me on different date, 1) Insurance date, 2) Car Delivery 3) Bill Payment date is different, 4) Manufacturing month is showing 01/2014. due to that I didn’t get the towing charges back as per advisor. Issue with Showroom/Workshop Not listening about my Car Issues, Vibration and Pick up issues, balance/alignment issue while turning. Wrong Commitment and issues After so many complaints, finally 1 guy Abhishek comes and told me to visit Workshop/Show room, they will assist you and resolve all your complaints, and he also given me 1 voucher and taken Rs.799 for that voucher and told me that your 4th service amount will not exceed with[protected] max. He also told me call him before visit Showroom/Workshop, but till date he is not picking up my phone, and I have paid Rs.13200 Appx amount for 4th service. I Purchased the Car in Feb-2014, but card model is 2013. Major part (Clutch) was changed in Before1 Year (19000+ km). Major part (Vaccum jet) was changed in 1.5 Year (27000+ km). Major part (Turbo Charger) was changed in 1.5 Year (28000+ km). This Car is having Manufacturing defects, till now I am facing lot of problem with this car so request you to look at my above problems and arrange to replace my car. Vehicle Registration Number: DL 12 CA 5418 Model: Mahindra Quanto C2, Colour-Black Chases No. : MA1YG2HUXE2A21051 Engine No. :HUE6A10036 Purchased Showroom: Koncept Automobiles Agency Pvt Ltd, Lajpat Nagar New Delhi Workshop: Koncept Automobiles Agency Pvt Ltd, Okhla Phase - 2, New Delhi

It has not been 2 weeks since my last post regarding "Three Breakdowns of the vehicle in five months", it has occurred again. The vehicle was last repaired at Koncept Mahindra, Noida on the complaint made through an email, sent on 21st August, 2015. Yesterday (2nd September, 2015) while driving to my home around 9PM, a noise started coming from the engine section followed by black smoke from the bonnet. As I tried to park the vehicle to my left hand side of the road, within 4-5 seconds the air-conditioning system stopped working, the steering wheel jammed followed by battery sign emerging on the instrument cluster and soon engine heat up sign (all red bars) started blinking. All of this occurred in merely half of a minute. Milometer displays 41900kms. All of these breakdowns are getting bigger and horrifying after one another.

The vehicle is a complete lemon. I seek no Safety, Security and Assurance driving the same anywhere, anytime. The manufacturer should recall the vehicle and replace it with a new model and also compensate for monetary losses and mental injuries suffered by me and my family. In the present scenario, XUV5OO is a high-end product of Mahindra and Mahindra Limited and I'm sure the company will be concerned for manufacturing a high-end lemon too.

I'll soon be filing a complaint at district forum for the same if the solution doesn't looks favourable.

Complaint: Car Manufacturing Defect, wrong commitment and poor performance of Quanto Mahindra car My name is Harish Saini, I’ve purchased Mahindra Quanto in Feb-2014. After taking Delivery, I got a welcome call from customer care then I have informed that my car is having so much vibration and its having some clutch issue due to that car is not taking proper pickup, same way I also informed to Sales person (Mohit) that he told me to visit service center, I visited at service center and met with Manish (Service Advisor) he told me that all Mahindra cars having vibration and there is no issue in Pickup and Clutch. I visited on workshop on workshop for 2nd service and inform about same condition but they didn’t listen anything and reverted my car after 2nd service with same condition. After some time I again received 1 call from another Mahindra service center and had taken an appointment and visited on that Mahindra Workshop (Mohan co-operative, New Delhi) they told me that your clutch is hard and if you want to change appx Rs.14000 amount you need to pay for change and for pick up and vibration they did some work, post that some pickup had increased. Post that appx 19500 kms my car was breakdown at mid of way in morning at 6.00 a.m. at Pragati Maidan, Delhi while me and my family returning from marriage. I called up to Mahindra tollfree number 1800, and they told me your car is 1 year old (But as per delivery 1 year is not over) and they referred it to service center (Koncept Automobiles Okhla Phase-2, New Delhi). I towed my car by Crane from Pragati Maidan to Koncept Automobiles Workshop Okhla Phase-2, New Delhi, and Paid Rs.2000 as towing charges, but that amount was not reimbursed. They checked my Car and replace the Clutch. After changes I have started my Car till Appx 27000 km and again I am facing another problem that 1 ignition “Check” is showing on speedometer, I visited Service Center again < >, they checked and repair the car and handover it to me, but on < > same issue will occur again and I visited with same problem, they again checked and change some Vacuum part and handover to me again, but after 2 days that “Check” light again appears on car, now they picked up the Vehicle from me and checked thoroughly, they observed it till 5 days and finally they changed “Turbo-charger” spare part in my car. In this period I borrow the private cab and reached office but they never arranged any other car and reimburse the amount whatever I had paid for private car. Disputes: While purchasing the car below items are given me on different date, 1) Insurance date, 2) Car Delivery 3) Bill Payment date is different, 4) Manufacturing month is showing 01/2014. due to that I didn’t get the towing charges back as per advisor. Issue with Showroom/Workshop Not listening about my Car Issues, Vibration and Pick up issues, balance/alignment issue while turning. Wrong Commitment and issues After so many complaints, finally 1 guy Abhishek comes and told me to visit Workshop/Show room, they will assist you and resolve all your complaints, and he also given me 1 voucher and taken Rs.799 for that voucher and told me that your 4th service amount will not exceed with[protected] max. He also told me call him before visit Showroom/Workshop, but till date he is not picking up my phone, and I have paid Rs.13200 Appx amount for 4th service. I Purchased the Car in Feb-2014, but card model is 2013. Major part (Clutch) was changed in Before1 Year (19000+ km). Major part (Vaccum jet) was changed in 1.5 Year (27000+ km). Major part (Turbo Charger) was changed in 1.5 Year (28000+ km). This Car is having Manufacturing defects, till now I am facing lot of problem with this car so request you to look at my above problems and arrange to replace my car. Vehicle Registration Number: DL 12 CA 5418 Model: Mahindra Quanto C2, Colour-Black Chases No. : MA1YG2HUXE2A21051 Engine No. :HUE6A10036 Purchased Showroom: Koncept Automobiles Agency Pvt Ltd, Lajpat Nagar New Delhi Workshop: Koncept Automobiles Agency Pvt Ltd, Okhla Phase - 2, New Delhi

I have booked the Thar CRDe New with snow view automobiles Shimla, H.P. I request to provide me the alloy wheels and offroad tyres with the Vehicle as it has been added by the company in the videos images and everywhere else it would be a fake commitment from the company to all tge customers

I have booked the New 2015 Thar Crde after having the look at the brochure and photos videos of the vehicle but ater that i cam to know that the car is not coming with the alloy wheels and offroad tyres which they have shown everywhere. When i have booked the top model of the vehicle and have paid all the required amount then why the company is cheating with the Froude brochures.

Vehicle Registration no - UP14 DT 1112 Model 2012. This is to inform you that my Scorpio have on going Air conditioning problem despite several paid services specifically of air condition at Arun Kumar and Jai Kumar Service centre Partapur Meerut UP. The problem still persist even my the latest a/c service on 21.8.2015. I therefore request you to please instruct to above service centre to investigate issue the on going problem and rectifies as soon as possible. Thank you Yours sincerly, Mohammed Kamil Khan (Owner) [protected]

My complaint regarding with mahindra gusto my mobile no is [protected] and i have beared many problem related with mahindra gusto many times and no co. And services center help with me many time by the scooty will has be accident so i want helped by consumer protection act1986 i have not meet my some activity like info. And good product.

The 1st breakdown occurred on 30th March, 2015 in Noida as the steering wheel choked while driving and for the same I had to call roadside assistance helpline number and got my vehicle towed to the service provider for the repair at Koncept Mahindra, Noida. On confirming the damage from the service agent of Koncept Mahindra, Mr. Vikas Dhiman told me that the damage in the steering wheel is due to Steering Assembly Leakage and it is a part of wear & tear, and I had to pay cost of repair of Rs. 9884 (Receipt Attached). At this incident the vehicle's milometer read 36701kms. The 2nd breakdown occurred on 31st May, 2015, right after two days of service of the vehicle at V.C. Motors, Kanpur (Receipt Attached) The incident took place at NH2 near Auraiya District (On the way to Noida from Kanpur), where the car suddenly lost its speed and completely shut down from cruise control and failed to start. Again, for the same I had to call roadside assistance helpline number but there was no assistance provided to me for 4-5hours. As I was stranded in the middle of the highway ultimately, I had to call my father from Kanpur and finally got the vehicle repaired from a local mechanic at Auraiya, who on inspection detected that the Timing Belt and Bearings in the engine were broken. The spare parts were brought from Kanpur as neither the spare parts nor the services for XUV 5OO were available at Mahindra Service Provider in Auraiya. The cost of damage incurred was around Rs. 6500. At this incident the vehicle's milometer read 38490kms. Now, the 3rd breakdown has occurred yesterday on 20th August, 2015, in Noida while I was driving back home during afternoon. This time the issue resembles to the one occurred on 30th March, 2015 as the steering wheel is choked and started making noise as I tried to steer and park the vehicle. Milometer reads 41400kms. This was the 3rd breakdown in five months and happening twice in a similar manner for the vehicle which hasn't even completed 5000kms, since it has occurred again. I and my family have never seen or heard of such breakdowns in the history of vehicles we have owned and that too all occurring near 40000kms mark. Also, I am very disappointed with after sale services and customer treatment I have experienced on various incidents so far. These faults/damages brings me to the conclusion that either the vehicle sold to me by V.C. Motors, Kanpur has a manufacturing defect or the service provider Koncept Mahindra, Noida is not competent enough to provide the kind of services needed or both. The vehicle is under the warranty period and I don't believe such breakdowns occur so often due to wear & tear.

Date of Accident:- 14th August 2015 Place of Accident:- Lavasa Valley, Ajghar point Time of Accident:- 11:30 AM Model:- Mahindra Ssangyong Rexton RX7 AWD Month of Purchase: November 2014 As you can make out my car was just 9 months old, i was driving down the Lavasa City ghat at a normal speed of 50kph, when on the curve my car skid and just kept skidding and ended up with 2 tyres went down the drain and the rock sticking out crashing into the headlight and breaking the front left bumper as well. I called the mahindra roadside assistance but i wasn't able to get through them for 30 mins. Finally when i was able to get through them, the executive asked me to take down the chassis number and keep and he will call me back in 10 mins, after 20 mins when i hadn't received any call from them i called back roadside assistance who asked the entire scene and after explaining the entire scene gave me a number and said its their local dealer, Sahyadri Motors and they will come and pick up the vehicle. When i called them, the number was of a local garage person. I had to get the number of Sahyadri Motors from JustDial and when i called them they had no idea and were clueless about everything. Finally i got a call from roadside assistance and he told me that they were sending a tow truck, who will pull out the vehicle as well as tow it back to sahyadri motors & it will reach the place in the next 90 mins. Finally after 3 hours i got a call from the driver saying that he was about to reach. They had sent a long truck with just one driver and that truck in no way could ever pull up a vehicle which weighs about 2 tons out from the drain. He still tried for 2 hours and finally understanding that he won't be able to remove the car, he called the mahindra executives and explained that we would be requiring a crane to pull it out which was very clearly mentioned by me to Mahindra, The mahindra executive tells me, that Sir as per policy mahindra gives roadside assistance only when the car is on the road. Since your car is not completely on the road we cannot help you. You have to on your own get the vehicle out and then we will tow it back. All this was told to me at around 6:30-7 pm when it was already getting dark. He further adds that sir the tow truck will wait for 1 hour if you can get it out today or else we will have to call him back tomorrow. When i somehow managed with the help of Lavasa security to get the vehicle and paid 12, 000 for it since it was late already and completely dark. After towing the vehicle i did not receive a call back for 2 days and finally got 1 call on 17th August, from Sahyadri Motors who asked me which insurance i have and when i said bharti AXA he said that we don't have cashless tie-up with them and its better if you take the car to the dealer you got it from. Again the charges for that will have to be borne by us alone. i want a resolution from Mahindra of how are the compensating me for this. if buying such a expensive vehicle and this is the car that they provide which just has features for the sake of it, i will very well scrap the car completely. I will keep writing about this issue until i get a call from mahindra and give me a resolution for the same.

I was driving my Mahindra Ssangyong Rexton RX7 AWD which was bought in November 2014 down the Lavasa valley near Pune on 14th august, 2015, when on a curve my car skid completely losing control and the left 2 tyres got stuck in the drain. It was clear instance of the cars ABS system and anti-skid functions completely failing. The car was at a normal speed of 50 kph & if you tell me that a premium SUV like this worth 26 lakhs couldn't handle a simple curve is pretty disturbing. Post the accident i called mahindra tollfree roadside assistance to whom i could get through after almost trying for 30-35 mins. First fellow asked me to take down the chassis number and keep and he would call back post 10 mins. After not receiving the call for 20 mins i again called roadside assistance, Second fellow gave me a number and asked me to speak to him and give him my complaint number. He turned out to be just a normal garage and towing service guy. Then i got a call from Mahindra while i had given up on them and was trying to get the car out myself. He said that the complaints been registered and that a towing vehicle will contact you shortly and will reach in 90 mins & he will help you in removing the car as well as will take the car to the nearest mahindra authorised service station. The tow truck that came after 3 hours was not at all equipped to remove a stuck car. Plus they had just sent 1 person who hardly knew what was the procedure. After 2 plus hours for trying with ample help in manpower too the tow truck wasn't able to even move the car much. The driver then asked me to call back roadside assistance and speak to them. This time after explaining everything the roadside assistance fellow spoke to the driver and the driver said he tried a lot but as explained in the first complaint only, a crane or JCB would be required to pull the car out. Now the mahindra executive on the phone tells me, that according to policy, they can help only if the car is on the road, but here since the car isn't completely on the road, they cannot help us and it is not their purview to get it out. He tells me all this after 6 hours, when its already late evening. He then tells me that the truck can wait for a another 60 mins max or else we will come back to you tomorrow. I had to somehow manage a local crane person as it was already nightfall and completely dark, but with a few security cars turning on their headlights helped us get the car out. The crane people charged me Rs. 12000/- which was completely borne by me. The car was then taken by the truck to Sahyadri Motors in Wagholi, Pune, who were completely not available until Monday that is 17th august and now tell me that your policy which is of bharti AXA doesn't have a cash-less facility with them. Therefore you pay the entire thing and get re-umbursements. Then they tell me its better if you get the vehicle transferred to Mumbai. My question to mahindra is 1. why did the ABS fail at such a normal speed. 2. the impact broke the headlight and the bumper completely on the left side still the airbags did not deploy and both passengers in the front were wearing seatbelts. And a desperate suggestion, please improve your roadside assistance service by 100 times. Please tell me why should i also keep this car anymore when the cars not even run 6000 kms yet, is just 9 months old, such a important feature like ABS failed that to or a well surfaced tarmac. Fortunately i skid on the left side of the hill, if the same would have happened on the right side the story would have been completely different today, Because a car weighing almost 2 tons crashes and skids into the railing wall, theres no chance we would be still here to write about it. I am very seriously going to take this matter up to all forums and i want Mahindra to give me an answer.

Dear All. We have this below reference vehicle which we bought from Mr. Sameer global galleria panvel Branch before 1 year a go.MH 04 GJ 5213. Mahindra Xylo H9 model. Till date issues which we pointed while purchase of the car not yet resolved. We bagged for service issues but some how none o[censored]r branch of service could solve our problem. It seems we r sure of demo car supplied to us by branch of panvel o[censored]rs as either they r hiding or they dont wana service it till its warranty followed by big bills. We have requested Panvel branch and again requesting u as well at HO to take this car back else all our written communications and harresment by ur team to us since one year will be handed over to consumer court forum where both the party will be called for the reasoning. Awaiting ur final action and end of my harresment by ur servive managers. We r totally fed up to follow up with ur staff for... 1. Break pad noise. 2. Clutch press rustic noise 3. Gear Box vibration. 4. Bad quality of seat covers. 5. Car speakers bad sound. Awaiting for ur final verdict else we will definitely would take action.Mind it very well. Regards. Mr. Kapil M. Patel.

Never Buy any Mahindra Car. I bought Mahindra Maximmo 2 years before. and got stuck. They have a problem w.r.t Fuel handling. You take diesel from petrol pump and there are good chances that, Mahindra Maximmo will start giving starting problem. it need a perfect diesel to run. This is there managers claims. So only buy this if you have identified the perfect petrol pump. 2. Then there are no service centres. In Bhopal, they have only one service centre. So you need whole day to resolve any issue. 3. Their policy " Not admitting the design fault and prove that customer is wrong".

I give my car for service at Mahindra Service Centre "Aditya Motors" at N.H. No. 5, Bamphakuda, Phulnakhara, Cuttack-754001. Personal Details: Ajaya Kumar Sahoo Contact No. : [protected] E-mail : [protected]@yahoo.com I give my car to service centre to resolving the leakage in radiator due to cylinder head problem on 06.05.2015.The service centre supervisor not response till 7 days. On contact to service centre supervisor and manager, they reply that we are trying to resolve the issue. Till 1 Month, the Manager and Supervisor said that the Cylinder Head is work properly, but some problem in engine. I asked them for estimated expenses that incurred to resolve the problem, however, no estimated were given by the supervisor. After verification of engine, they said that engine is working properly, we have to change cylinder head. I also made complain to Mahindra Customer Care vide Complained No. [protected]. After 2 months and 17 days, they give bills of Rs. 1, 04, 231/- for replacement of various parts and services. As many correspondence, no proper reply was given by the Manager and supervisor. Thereafter, they inform that cylinder head and engine is working properly. Subsequently, they replace the cylinder head and give bill without giving prior intimation for replace the major parts. They change the parts of Radiator, however, before three month new radiator was install.

I have the car from mahindra koncept lajpat nagar delhi. I have sent car for repairing to okhla koncept sevice station for gear shifting for 15 to 20 times for same problem and car is still in warranty but they dont want to solve the problem. I want my money back they are cheaters they have given me defective piece. . Manager number [protected].
My number [protected] akshay