Mahindra And Mahindra Complaints & Reviews

Dear Mahindra Customer Care,

I have recently purchased a brand new Mahindra Scorpio Getaway 4WD from one of your dealer "Luxmi Switchgear's Pvt. Ltd (Spead link)", Panchcula haryana. I took the delivery of the vehicle on 13 oct'15.

On the time of delivery I reported a defect with the vehicle as it was getting pulled toward left side while driving. One of your service engineer suggested me to come back again in 4-5 days so that he can rectify the problem.

As discussed I visited again on 21st Oct' 15 in Speed Link, Panchkulla to get the problem resolved as vehicle was still getting pull towards left side and to fix the issue your service engineer putted SIM inside it chamber.

But still it was not fixed and due to same malfunctioning while driving the vehicle i met with an accident as I tried to turn it towards left a bit to give the way to a tractor which was coming from the opposite side and It got pull extremely its own and entered into a pit.

Now I had to drop the vehicle in "Shiva Auto" Ghaziabad for the insurance purpose and their service engineer also telling me that the vehicle is still getting pull badly toward left.

I am extremely unsatisfied with the Mahindra. I spent almost 11 lacs to buy this new vehicle from you and the brand new vehicle came with the manufacturing defect due to that I met with an accident and my new vehicle got damage.

Expected a positive response from a brand manufacture like Mahindra.

Unfeigned Regards,

Avinash S. Siddhu
Mob: +91-[protected]

Engine No. - BYF4H97101.
Chassis No. - MA1TY4BYLF2H50489

I purchased scorpio UP 14 CH 1122, from koncept automobiles lajpat nagar, delhi in july 2014.. my car alloy wheel got totally damaged four months ago .. and when i approached the mahindra they are saying they will not change it even after my car is in warranty . first they gave a defected piece and now they are not changing . i faced lots of difficulties just becoz of this. whenever i approached the mahindra, all the time they gave different different excuses to me . that go here there and all . and they are doing the same thing since last 4 months . i request the head officers of the department to look into the matter . this is my worse experience with mahindra and i will never deal with mahindra in future .and will suggest everyone not to purchase cars from mahindra

I have sent my xuv500 to Mahindra service station 3-4 time for repairing of left side back door and eject door as it was newly fitted by service stationafter my car got accident .Due to this, dust comes in the car and rear seats gets dirty.so i request u to look over it strictly.

14/10/2015 ko bolero slx li .jiska cluch plate jal gya h. Total 100 km hi gari chali h. Agency me complaint karane par bol rhe hai ki cluch plate ka paise dena padage. Pls solved problem shortly. Agar meri problem solve nhi hui to mujhe cunsumer court jana padega. Mobile no [protected]

Hi, My name is nitin tyagi [protected] i took my car mahindra Scorpio up-14-bz-2900 today 22/10/2015 to shiva service center ghaziabad lohia nagar & as they treated me like an illiterate person first they said that your part is not in warranty but according to me i have three years warranty which their system is also saying but now they are teaching me the conditions which was not told to me while purchasing car with warranty & then when i talk to General manager they says that your 1 product is in warranty another is not then again they call me sry this another part is also in warranty but few more parts we have to change those are not in warranty now i can't trust them they are really making fool just to fill targets & money by fraud suppose if i would have paid for those warranty covered parts also that is really a scam this will directly affect mahindra why i should go to authorized mahindra if they only believe in money no customer service will go for legal action on mahindra now..

Very poor response to calls even at the time of emergency. We were not given proper answer and made to make many calls. Even the toll free number is not working properly. We are very upset about the service given by the local dealer. Our vehicle is not performing well even after regular service

Parts are not available easily in the market and dealers are charging more in respect all the parts. Service provided by them is not satisfactory even I can say below bad category. I feel that It was a great mistake done by me when I purchased the said vehicle because each and every time I was cheated by their dealers by charging more. For example - For a simple clutch wire - they are charging Rs 250.00 which is about 10 times more that ordinary clutch wire,

I own a Mahindra Quanto C4 car. Fom last 2 months i.e from 1st Aug 2015 I am facing abnormal complications in my car. my driving is smooth no issue. Problem started with engine. engine makes noise which was never heard before. also while driving the vehicle leaves its pickup suddenly and then after sometime it retakes its pickup. I complained the Service center twice. But they say that they are unable to find the fault as they dont have Qualified /Trained staff.

I bought a Mahindra Bolero ZLX White bearing vehicle serial no. FSH73623 and Engine no. GPF4H80783 from the Imphal(Manipur state) dealer, Shivz Autotech Private Limited on the 10th October 2015. It was brought home at around 3 PM and was found to be having a faulty Air-Conditioning system which was not working at all. I complained on phone and I was told to bring the vehicle straightaway. I sent my driver to the dealer and they could not get it repaired that day and was told to bring early morning on the next working day 12th October before 8 AM. I dropped the vehicle personally at 7.30 Am today the 12th October 2015. I went to check the vehicle at 4 PM to day and they said that it was not yet ready and not repaired. I really wonder how serious the problem is because the mechanic cannot fix a the air-conditioner in a day, that also in a new vehicle. Or, it could be that the dealer in Imphal is not equipped well to give proper service to the customer. I am very much disappointed

I regret to inform you that my Logan Car is under breakdown for last fifteen days. But on date when I again inquired from concerned officer, he casually informed me that procurement is still under process and it will take some more time, as a result my car is stranded since last fifteen days. You are, therefore, requested to please take up the matter with the concerned officials immediately, so that my car is repaired without any further delay and let me know by return message.

I booked a XYLO H4 ABS by providing the booking amount of 50000/. I had also got my old car exchanged which Mahindra has already taken and sold it. I got a message from Mahindra on 25th Aug, 2015 confirming the booking. After that I have been continously talking to them for delivery. I came to know on 28th Sep, 2015 that the vehicle has not been allotted to me yet and there is an indefinite delay. I have not received any responses to multiple mails sent by me to customer care and their area sales manager. If this is the attitude of Mahindra even before they give the delivery of the vehicle, what will be therir attitude after the vehicle is sold. I have not got delivery or confirmation on when my vehicle will be delivery even today(29th Sep, 2015).

I have Scorpio crde 2006 model and had a terrible experience with customer service recently. I was in Rajapur, Ratnagiri, Maharastra at my home town and my car was not ready to start. I tried local mechanic and he suggested to visit service center to get it done. I towed my car from Rajapur to Ratnagiri Mahindra Service Center at cost to 7000 just to hear that we cannot repair such a old model. If service center will not repair my car who else will repair. I think I made a big mistake purchasing this car brand as they are not ready to support once the product is 5 years old. The reason they gave me, parts not available, you have to keep the car for 2 months.

I have bought xuv 500 in april 2012 and had a problem regarding headlamps since then. 1. Mahindra dealer and employees who work at garg motors sirsa, are misbehaving and are literally abusing, when asked that why headlamp bulbs are fusing so frequently. 2. They are unable to find the cause that why the hell my car's headlamp bulbs have fused 15 times (approx) in three years, even though replaced from their workshop everytime. 3. I have compained about this to mahindra customer care several times by calling and by email also but got no satisfactory response. 4. I am feeling helpless and very frustrated regarding this matter. I suggest everybody must avoid buying mahindra vehicles. If i dont get any help on this matter from mahindra I will go to media and court.

I have purchased a Mahindra Bolero SLX from authorised dealer of Mahindra in March 2015. This vehicle is causing problem & i have talked to dealer as well as with customer care, but no help is received. My vehicle is in warranty period & the dealer is demanding charges for getting repair. My vehicle is stationed at GITI Nurpur, Distt. Kangra, HP.

I ajay chand purchased Mahindra bolero fb HP 37 D 5682 in December 2014...My vehicle met with an accident after 7 months...when I asked for claim they are saying its not that insurance which provide full claim...As per them I will have to pay 50 percenct of the amount...This is the way how they make business by making the people fool...But I will file case against you guys...I can bet on it

My name is Harish Saini, I’ve purchased Mahindra Quanto in Feb-2014. After taking Delivery, I got a welcome call from customer care then I have informed that my car is having so much vibration and its having some clutch issue due to that car is not taking proper pickup, same way I also informed to Sales person (Mohit) that he told me to visit service center, I visited at service center and met with Manish (Service Advisor) he told me that all Mahindra cars having vibration and there is no issue in Pickup and Clutch. I visited on workshop on workshop for 2nd service and inform about same condition but they didn’t listen anything and reverted my car after 2nd service with same condition. After some time I again received 1 call from another Mahindra service center and had taken an appointment and visited on that Mahindra Workshop (Mohan co-operative, New Delhi) they told me that your clutch is hard and if you want to change appx Rs.14000 amount you need to pay for change and for pick up and vibration they did some work, post that some pickup had increased. Post that appx 19500 kms my car was breakdown at mid of way in morning at 6.00 a.m. at Pragati Maidan, Delhi while me and my family returning from marriage. I called up to Mahindra tollfree number 1800, and they told me your car is 1 year old (But as per delivery 1 year is not over) and they referred it to service center (Koncept Automobiles Okhla Phase-2, New Delhi). I towed my car by Crane from Pragati Maidan to Koncept Automobiles Workshop Okhla Phase-2, New Delhi, and Paid Rs.2000 as towing charges, but that amount was not reimbursed. They checked my Car and replace the Clutch. After changes I have started my Car till Appx 27000 km and again I am facing another problem that 1 ignition “Check” is showing on speedometer, I visited Service Center again < >, they checked and repair the car and handover it to me, but on < > same issue will occur again and I visited with same problem, they again checked and change some Vacuum part and handover to me again, but after 2 days that “Check” light again appears on car, now they picked up the Vehicle from me and checked thoroughly, they observed it till 5 days and finally they changed “Turbo-charger” spare part in my car. In this period I borrow the private cab and reached office but they never arranged any other car and reimburse the amount whatever I had paid for private car. Disputes: While purchasing the car below items are given me on different date, 1) Insurance date, 2) Car Delivery 3) Bill Payment date is different, 4) Manufacturing month is showing 01/2014. due to that I didn’t get the towing charges back as per advisor. Issue with Showroom/Workshop Not listening about my Car Issues, Vibration and Pick up issues, balance/alignment issue while turning. Wrong Commitment and issues After so many complaints, finally 1 guy Abhishek comes and told me to visit Workshop/Show room, they will assist you and resolve all your complaints, and he also given me 1 voucher and taken Rs.799 for that voucher and told me that your 4th service amount will not exceed with[protected] max. He also told me call him before visit Showroom/Workshop, but till date he is not picking up my phone, and I have paid Rs.13200 Appx amount for 4th service. I Purchased the Car in Feb-2014, but card model is 2013. Major part (Clutch) was changed in Before1 Year (19000+ km). Major part (Vaccum jet) was changed in 1.5 Year (27000+ km). Major part (Turbo Charger) was changed in 1.5 Year (28000+ km). This Car is having Manufacturing defects, till now I am facing lot of problem with this car so request you to look at my above problems and arrange to replace my car. Vehicle Registration Number: DL 12 CA 5418 Model: Mahindra Quanto C2, Colour-Black Chases No. : MA1YG2HUXE2A21051 Engine No. :HUE6A10036 Purchased Showroom: Koncept Automobiles Agency Pvt Ltd, Lajpat Nagar New Delhi Workshop: Koncept Automobiles Agency Pvt Ltd, Okhla Phase - 2, New Delhi

It has not been 2 weeks since my last post regarding "Three Breakdowns of the vehicle in five months", it has occurred again. The vehicle was last repaired at Koncept Mahindra, Noida on the complaint made through an email, sent on 21st August, 2015. Yesterday (2nd September, 2015) while driving to my home around 9PM, a noise started coming from the engine section followed by black smoke from the bonnet. As I tried to park the vehicle to my left hand side of the road, within 4-5 seconds the air-conditioning system stopped working, the steering wheel jammed followed by battery sign emerging on the instrument cluster and soon engine heat up sign (all red bars) started blinking. All of this occurred in merely half of a minute. Milometer displays 41900kms. All of these breakdowns are getting bigger and horrifying after one another.

The vehicle is a complete lemon. I seek no Safety, Security and Assurance driving the same anywhere, anytime. The manufacturer should recall the vehicle and replace it with a new model and also compensate for monetary losses and mental injuries suffered by me and my family. In the present scenario, XUV5OO is a high-end product of Mahindra and Mahindra Limited and I'm sure the company will be concerned for manufacturing a high-end lemon too.

I'll soon be filing a complaint at district forum for the same if the solution doesn't looks favourable.

Complaint: Car Manufacturing Defect, wrong commitment and poor performance of Quanto Mahindra car My name is Harish Saini, I’ve purchased Mahindra Quanto in Feb-2014. After taking Delivery, I got a welcome call from customer care then I have informed that my car is having so much vibration and its having some clutch issue due to that car is not taking proper pickup, same way I also informed to Sales person (Mohit) that he told me to visit service center, I visited at service center and met with Manish (Service Advisor) he told me that all Mahindra cars having vibration and there is no issue in Pickup and Clutch. I visited on workshop on workshop for 2nd service and inform about same condition but they didn’t listen anything and reverted my car after 2nd service with same condition. After some time I again received 1 call from another Mahindra service center and had taken an appointment and visited on that Mahindra Workshop (Mohan co-operative, New Delhi) they told me that your clutch is hard and if you want to change appx Rs.14000 amount you need to pay for change and for pick up and vibration they did some work, post that some pickup had increased. Post that appx 19500 kms my car was breakdown at mid of way in morning at 6.00 a.m. at Pragati Maidan, Delhi while me and my family returning from marriage. I called up to Mahindra tollfree number 1800, and they told me your car is 1 year old (But as per delivery 1 year is not over) and they referred it to service center (Koncept Automobiles Okhla Phase-2, New Delhi). I towed my car by Crane from Pragati Maidan to Koncept Automobiles Workshop Okhla Phase-2, New Delhi, and Paid Rs.2000 as towing charges, but that amount was not reimbursed. They checked my Car and replace the Clutch. After changes I have started my Car till Appx 27000 km and again I am facing another problem that 1 ignition “Check” is showing on speedometer, I visited Service Center again < >, they checked and repair the car and handover it to me, but on < > same issue will occur again and I visited with same problem, they again checked and change some Vacuum part and handover to me again, but after 2 days that “Check” light again appears on car, now they picked up the Vehicle from me and checked thoroughly, they observed it till 5 days and finally they changed “Turbo-charger” spare part in my car. In this period I borrow the private cab and reached office but they never arranged any other car and reimburse the amount whatever I had paid for private car. Disputes: While purchasing the car below items are given me on different date, 1) Insurance date, 2) Car Delivery 3) Bill Payment date is different, 4) Manufacturing month is showing 01/2014. due to that I didn’t get the towing charges back as per advisor. Issue with Showroom/Workshop Not listening about my Car Issues, Vibration and Pick up issues, balance/alignment issue while turning. Wrong Commitment and issues After so many complaints, finally 1 guy Abhishek comes and told me to visit Workshop/Show room, they will assist you and resolve all your complaints, and he also given me 1 voucher and taken Rs.799 for that voucher and told me that your 4th service amount will not exceed with[protected] max. He also told me call him before visit Showroom/Workshop, but till date he is not picking up my phone, and I have paid Rs.13200 Appx amount for 4th service. I Purchased the Car in Feb-2014, but card model is 2013. Major part (Clutch) was changed in Before1 Year (19000+ km). Major part (Vaccum jet) was changed in 1.5 Year (27000+ km). Major part (Turbo Charger) was changed in 1.5 Year (28000+ km). This Car is having Manufacturing defects, till now I am facing lot of problem with this car so request you to look at my above problems and arrange to replace my car. Vehicle Registration Number: DL 12 CA 5418 Model: Mahindra Quanto C2, Colour-Black Chases No. : MA1YG2HUXE2A21051 Engine No. :HUE6A10036 Purchased Showroom: Koncept Automobiles Agency Pvt Ltd, Lajpat Nagar New Delhi Workshop: Koncept Automobiles Agency Pvt Ltd, Okhla Phase - 2, New Delhi

I have booked the Thar CRDe New with snow view automobiles Shimla, H.P. I request to provide me the alloy wheels and offroad tyres with the Vehicle as it has been added by the company in the videos images and everywhere else it would be a fake commitment from the company to all tge customers

I have booked the New 2015 Thar Crde after having the look at the brochure and photos videos of the vehicle but ater that i cam to know that the car is not coming with the alloy wheels and offroad tyres which they have shown everywhere. When i have booked the top model of the vehicle and have paid all the required amount then why the company is cheating with the Froude brochures.