Mahindra And Mahindra Complaints & Reviews

I went to mahindra mahalaxmi auto care vastral, ahmedabad branch with my car scorpio automatic. Chinmay rawal general manger claims to be owner of the comopany gave me such a rude answer regarding my issue and said do whatever you want i dont care. He refused to run a rapid adaptive test because he didnt had enough foreman. Started showing me norms and regulation of mahindra and said i know the law and i dont care. Didnt expect this kind of behaviour from owner or general manager. Mahindra needs to take strict action and they already know about this problem but didnt want to listen..

Hi Sir/Madam,

It's very unfortunate to bring into your kind notice that I have booked XUV300 on 20th Nov 2021 with ANANTCARS AUTO PVT. LTD (Marathali, Bangalore) and was assured that the delivery of the vehicle will be on or before 29th Jan 2022 (Same mentioned in the booking receipt). However, now it's 13th Feb 2022 but till now there is no update on delivery.

My name is Abshik Pandey and I have booked the SUV 300 in the month of November’ 2021 from the above-mentioned showroom.

The time of booking it was told that the vehicle will be delivered maximum by 29th January 2022 but we didn't get it. After doing certain follow ups with the sales executive on 4th Feb '2022 she said the vehicle has been allocated, so, kindly pay the amount and take the vehicle.

As I am a SBI employee, I did all my internal formalities and made the disbursement amount ready along with the difference amount on 9th Feb'2022 and was about to disburse the loan amount but suddenly before disbursing the amount, I received a message from the sales executive stating not to disburse the loan amount.

When I asked for the reason, she didn't say anything, just told me not to disburse the loan and hung up the call. When I visited the showroom Yesterday (12th Feb 2022) to understand the challenges, they told me that, from the backend department, some technical issue has happened, due to which they are not receiving any new allotment for their showroom. And even they are not able to confirm the delivery date as well.

If the issue is between Mahindra and Showroom, then why should I be suffering? I have booked my vehicle and as per the instructions I made all the arrangements but then also I am suffering, Will I get any compensation for the same as you guys failing to deliver the vehicle on time?

My humble request to you all please look into the issue on priority and help me to get my booked vehicle delivered to me ASAP. I hope you all can understand that now it's been too long. I'm waiting for my booked vehicle.

Booking Information:
Name : ABHISHEK PANDEY
Phone Number: [protected]
Email Id: abhishek.[protected]@sbi.co.in
Booking Receipt: Attached
Committed Date of Delivery : January 29, 2022

Mahindra Showroom Information
Showroom Name: ANANTCARS AUTO PVT. LTD
Sales Executive: Deepa R (+91 - [protected] )
Manager : Abhishek (+91 - [protected])

Thanks & Regards
Abhishek Pandey
+91- [protected]

Still no reply for, previous complaint...you thinking that coustomer are fool...and services of Mahindra going down by down ...they charge you full, but on servicing they didn't even check your car is working fine or not

Hi

I ashish goyal purchased a big segment car of mahindra and mahindra which is ALTURAS G4 just before 3 months.

But i met with an small accident in which driver side fender lining and front headline was damaged and successfully claimed is also passed by the insurer company in 2 days of accident.

The mahindra service centre said that the car damaged parts will be done with in 15 days.
But 15 days are already over and still parts has not come in the service centre.
They are saying that parts are not available and they also dont know how much more time it will take place.

I am very fedup from mahindra and made a big mistake by purchasing A top most car of mahindra.

Please resolve my problem as soon as possible.

Dear
Sir/madam,

My self sathish H S my vehicle is Mahindra verito KA04AA5898 I have cleared all the loan and request you to provide me the clearance certificate and my loan account number is 4075639 so kindly i request you to provide me the finance letter
Thank you

We purchased kuv 100in 2018 January, TN 23 cx5113, from the begging it was giving trouble such as in the 6th month clutch plate damaged, after one and half year door git repair, manufacturing defect, very often getting repair, engine chase damaged...am very upset since beginning.Immediately, do the replacement and reply to our complaint..
Me.joel nesaraj
Contact number +91 [protected]
Email.[protected]@gmail.com...

Ordered Mahindra xuv 300 spareparts on 05.02.2022 at motorline Mahindra, karimnagar, telangana
Till date not received
Vehicle is in the name of Thonti Shirisha

Hi Mahindra thank you for wasting my past 3 months to wait for xuv300 to get billed. I am extremely disappointed with the dealer CAI MAHINDRA, COIMBATORE, TAMILNADU and with mahindra also. I am going to cancel my booking after waiting for 3 months. You promise to deliver the car within a month and then delay it by 3 months. Why should you set up unrealistic expectations for yourself and for others? Every time we contact the centre, they extend the timelines by a couple of weeks and expect us to be completely give in. Beyond a point, one simply cannot put up with this, especially since we invest so much money, efforts and time into it. We believe you also offer a reliable customer service in addition to the car. Time is so important for everyone. I am regretting choosing Mahindra product as my first choice due to the absolute poor customer service. You should take the customers serious enough to let them know of the real waiting period, you are just ruining your brand repute by taking advantage of customers.

After confirming Of car book And already deposited 10000 rs in adavance of mahindra xuv 300 w8 at atul auto jamnagar show room, now showroom person mind change and he told me your passing district is different and we are not able to deliver same.I didn't even clear with me, misbehaving with me,
Kindly keep necessary step against show room person...
Dealer : atul auto(jamnagar, Gujarat)
My complaint number : CS[protected]

I have booked my XUV 700 on the first day of booking (no. 1393) from sri Durga automobiles moti nagar but till date there's no update about the delivery date. This is very bad experience I am having as all others are getting their delivery's even the people who have booked their cars after me have already had delivery.
Can you please give some updates...????

I give my mahindra xuv 500 for 6th service of 40000 kms they take my car at 10:00 am at the morning after all trails they said we will give yours car at 4:30 pm and they handle my car at the 7:00 pm at evening routine they do same like this
Location : mahindara & mahindra bellary motors 583104 bellary

I have complained so many times, I have left the car workshop many times but still the problem of gear shifting in my vehicle is not fixed yet. Gear shifting problem is the major issue besides steering sound, suspension problem...

My name is Reghunathan S. I have owned a KUV 100 nxt 2019. I buy this vehicle is at Pothens mahindra Kollam. My third service is finished in January. I this service they imposed too much money without solving any of my complaints. So I write a gmail to pothens mahindra they didn't give any response to my gmail. I hope you will give me a best solution for my complaints. Thank you.

Dear sir,
My car, KUV100 D75 2016 bearing registration no. DL10CG9128 was handed over for 60K paid service at Sri Durga Auto., Rama Road, New Delhi on Friday i.e. 11.02.2022. But due to unavailability of certain spares critically needed for the performance of the vehicle, the said vehicle has been held for last two days at a Mahindra’s authorised workshop where such shortage is not expected within 10 years of launching the Mahindra’s product. It is really surprising that a customer either has to wait over a long period for spare’s arrangements or is bound to take his car without getting the adequate services for which an authorised workshop is visited. Hence, in view of the problem shared as above the Mahindra group is supposed to ensure the availability of all the spares of its products at least upto the date of validity of its products registration. Thanks.

I purchased Mahindra XUV 500 W9 in the month of August 2021 through CSD Canteen from Sri Durga Automobiles, 68/3 Najafgarh Road, Near Moti Nagar, New Delhi – 110015 on 18th Aug 2021 and completed the second service on 13th December 2021 at Sri Durga Automobiles, 55 Rama Road, Moti Nagar, New Delhi, after completion of 9200 kms and at that time they did not informed me about any fault and even though they have not done proper wheel alignment...

I have just come to purchase the XUV 300 on meet ###. In Sultanpur UP but the as as executive will reply that we don't provide the car to defence person on CSD condition. If you want just purchase the on normal conditions i.e like all normal person .

I have purchased New Car (XUV 500 W11(O) AT in Dec 2018 from Koncept Mahindra - Noida Sector 63.
The dealer has taken my old card Honda City ZX as an exchange and I handed over all originals RC, Invoice, Insurance etc during taking the delivery of new car and handed over the car to the dealer.

I have been consistently following up with the dealer, but even after 03 years the car is still not transferred to the new owner.

02 months back representative of Koncept informed that they have lost all originals and now need to file FIR and get the duplicates from RTO.

Now they informed that the new owner is out of India.

Summarily, after the deal is done they seems to be not interested in resolution putting me in danger in case of any mishap where my old car is involved.

Dear Team,

I am using XUV 500 since 2015 and have taken W8 model and was satisfied with the quality of the car and service qualities at Ghaziabad and also at Hare Rama Krishna Mulund.

Recently I have sold my old car and upgraded myself to W11 optional, where I have been using " WITH YOU HAMESHA" App for smooth connectivity.

I was unable to add my new car details which I wasn't able to do so and have contacted Customer service department for help, where I was given this unprofessional guys number on 2nd Feb 2022 at 1520 hrs and having said that, I had to call him 3 days continuously where my calls were neither picked nor reverted and I have to SMS him for calling him back, which he never did.Next day, I have called him. Continuously 3 to 4 times where he picked up the call and his tonality was very absurd n not giving professional feeler.

On 5th Feb, I had made a what's app call n then had a chat where I had shared my Registered mobile number n RC details of my new car as suggested by him n post that I tried calling him on 07th Feb and then on 11th Feb for 3 times again n he took my call again with same absurd n unprofessional tonality, where his unprofessional ways of talking and giving excuses was clearly visible...On asking he said when he will get updates from some other guys then only he will Revert back n I also asked if he is not able to get it done in the said timelines given by customer care then he should atleast take the call n admit the same instead making a customer chase...I am highly disappointed by this kind of behaviour and is not at all acceptable and seek action against such unprofessional behaviour and need to teach such people how to speak, treat, greet his Mahindra Customers and has to give proper measurable timelines and not excuses, vwhich he is use to.

I am sorry for writing this mail on a very bad taste for the 1st time, but I seriously seek an action as he has challenged me to take this to anyone in the management and has disconnected the call...if this goes unread and if at all no action is taken then will escalate the same to Mr Anish Shah and if required further to Mr Anand Mahindra ji also.

Manu

I purchased my Vehicle XUV 300 from bhagwati elite moters (Mahindra showroom) Indore MP. I have paid full money and submitted all my documents for vehicle registration but till date my vehicle didn't register in MP RTO office. I have been chasing Mahindra customer care and bagwati elite moters more then 50 times to get my vehicle register in MP RTO but date I am only the false commitment from them. Now I am totally disappointed and hopeless for any help from the.

From
Amit Kumar Gupta
Indore Madhya Pradesh

I bought a Jito Plus model from Mahindra seven months ago but I have to pay a lot for the maintenance of that loading vehicle. I would have repaired the vehicle 4 times in the last two months.The engine mounting bracket of that vehicle was broken twice and the nut of that bracket was broken twice. The cost of the car in seven monthsIt cost me at least ten thousand rupees to get my car repaired as soon as possible.