Mahindra And Mahindra Complaints & Reviews

I Purchased a Mahindra Thar LX DMT 4WD 4S HT NAP BLK Having Chassis No. MA1UJ4YC2L2K41214 Engine No. YCL4K36437 Bearing Registration No. OD02BP3300 From Mahindra Aditya Moters, NH5, Bamphakuda, Phulnakhara, Cuttack, Odisha – 754001 on 13 Nov 2020. The said Vehicle was having Manufacturing defect and whenever there was rain, water drops from the front sunvisor from the driver side.
I detected the problem in april 2021 and brought It to Notice to the Service Dealer, but the Problem was not Rectified. Then again I Visited to the Service for more than 2-3 Times In the Year 2021 but the problem was not resolved. In the Year 2022 On 10th January I again visited the service station with same complain, they took the Vehicle For more than 7 Days and tried resolving the problem but the problem was not solved, then I got a call from mahindra service advisor, and they promised me to get the Vehicle for one last time and they will completely change the hard top which will resolve the problem.
On 22 May 2022, I Took the Vehicle to aditya mahindra With Same Problem, They took the vehicle for about 14 Days, And On Dt. 6th June 2022 Called Me told that they resolved the Problem but not changed The Hard Top.
I Have taken the Vehicle from there and after 2 Days there was air blast inside the Vehicle from the front driver side sunvisor and On that night there was heavy rain and water droped From The Sunvisor And Within A Few Minutes It Became A Pool Of Water Inside The Vehicle I Have Important Documents That And Electronic items inside the Vehicle for which I have suffered a heavy Loss. Due to this deficiency In Service on the part of Aditya Moters, I Have Suffered Tension And Harassment.
I Request mahindra to Change the Hard Top Of My Vehicle, And Compensate me for my Loss for Mental, Physical Tension And Harassment and do the need full.

Thank You

My Details :
Reg. No. : OD02BP3300
Mobile No : [protected]

Complaints remains the same.
Need your immediate attention.

1.
2. Reverse sensors are dead
3. Display console is malfunctioning
4.
5.
6.Audio system is malfunctioning, not working

[protected] Forwarded message[protected]
From: shaji john
Date: Sun, May 22, 2022, 10:30 AM
Subject: Emergency mail from My Mahindra App
To:
Hide quoted text

My Details :
Reg. No. : KL25G7651
Mobile No : [protected]

Hi

Im facing the below mentioned issues in my vehicle after the recent service from Vayalat Mahindra, Cochin
My XUV is malfunctioning now.

1. Sensors are not working
2. Reverse sensors are dead
3. Display console is malfunctioning
4. AC is malfunctioning
5. Door open notification is working always - alarm sound is on
6.Audio system is malfunctioning, not working

Overall I'm uncomfortable now, Just jad a long trip with my XUV and Im deeply disappointed with the recent service.

I need a strong solution at the earliest. In consultation with my XUV people, the main reason for this issue happened because of poor service and poor technicians.

I need someone to intervene and solve this at the earliest.

Regards,

Shaji John

Spares not available in service point in vijayawada
complaint not resolved even after one week

I am balamurugan residing at Porur Chennai. It's regarding the latest booking to purchase a new Car Mahindra marazzo which I book from zulaika motors Ambattur on 26 may 2022. For your info, you didn't deliver vehicle yet, even though i completed full payment. Everyday I am calling consultant for the vehicle delivery but still he is asking time from us. I don't know why it's taking these much days? As per norms delivery should be six days from final payment, that same conveyed by consultant from the branch but they didn't keep their promise. Over and over again they are giving false promises for vehicle delivery. I booked it for commercial purpose, delay delivery affects me and my family. so please make delivery asap in a week.
Note : We are loyal customer of mahindra and mahindra, my wife mahindra own group ex-employee.
but the fate is, i felt bad now.
false promises spoil the reputation of mahindra and the dealers.
I hope I will get proper response and resolution from your end.

Two to three times my money deduction any times but this reason

Hi
I am naveed from Anantnag.
I have booked my Xuv 300 on april 12 2022 (payment of non refundable booking amt of rs 50000 made) and it has been more than 2 months. Delivery of the vehicle seems to be a far distant dream nobody is giving me any info regarding the status of my booking.

I have xuv 300 which is a new car only 3 to 4 month has passed and I am having a serious problem that is noise in my engine I have called in service centrre which is Dee emm the staff not able to explain the problem not attending my calls many times the person handling my car is Avinash mob no [protected] I want that my car should get ok as soon as possible and no temporary work is to be done in car if the engine changes change it athor wise I have to take some other action car no hr26et5211

I haved booked Mahindra XUV 300 W6, Diesel, Manual Transmission variant on February 8th 2022.

Date of booking - February 8th 2022
Dealership name - India Garage
The committed delivery date was May 5th 2022

The vehicle was not delivered on this date.

No information was provided from the dealership about the delay in delivery. When I queried about the vehicle the dealership executive said that they are looking into it.

After having the discussion with multiple executive of the dealership, the vehicle is not yet delivered and no one bothered to take responsibility of the delivery of the vehicle.

Till now the delivery date is already passed by 1 month, and the vehicle status is not known to the dealership.

Whenever I call them then they are coming up with new excuses that the vehicle is alloted and billed but the transit is not yet done.

Please look into the issue as soon as possible.

Excessive service charges during free service, even labour charges have been made. WithYouHamesha app service cost shows serious gaps with actual charges. Issue mailed but no response received!

Dear sir,
I am Mrs.savitha working as a nursing officer in Esic medical college and hospital chennai, I booked my Mahindra xuv 700 in Zulaikha motors chennai date of booking 07/01/2022 ref ID OTF22A002645, previously I got one expected date for delivery period that's from 25/05/22 to 01/06/22 during consecutive days vehicle not delivered again I got another time span that's within end of June, I enquired that Zulaikha motors is not making bill due to personal reasons, one more additional information my spouse Ex employee M&M he served more than 10 years for them also doing this like cheating attitudes this month next month, I thought I want to be the first owner of xuv 700 in my hospital premises, even though I awaited prescribed waiting period, because of dealers negligence I'm getting delayed delivery of the vehicle, kindly rectify this issue and try to delivered before 15th of this month.

Regards,
A.SAVITHA - ESIC (Ministry of Labour) CHENNAI.
MOBILE NO [protected]
MAIL ID SAVITHACOOL13GMAIL.COM

Maine ek treo auto liya tha. Abhi ek saal bhi nahi hua hain and iska charger kharab ho gaya. Jab main apne auto ko chandamama ke service center le gaya toe waha kahne lage ki changer thik nahi kar ke denge. Maine puchha kyu thik nahi karenge jabki yah yoe abhi under warranty hain, toe kahne lahe ki charger pehle se khula hua hain. Maine kaha ki jab mera gari under warranty hain toe main bahar kyu khulwaunga and dusri baat, mahindra ki electric vehicle ko market me koi bhi repair wala chhuta bhi nahi hain. Mera gari mmgpy scheme me liya hua hain and 6 mahine se jyada toe mera gari chandamama me hi khada raha hain. Aaplogo ne kya kiya mujhe nahi pata, jab maine gari liya tha tab bhi bola tha ki ek nut kam kyu hain toe mujhe bola gaya tha ki gari jaise aaya hain waise se de raha hu. Service center wale achche se respons nahi karte hain. Aapse darkhast hain ki mere gari ko thik karaya jaye.
Mera contact # [protected]

Maine ek treo auto liya tha. Abhi ek saal bhi nahi hua hain and iska charger kharab ho gaya. Jab main apne auto ko chandamama ke service center le gaya toe waha kahne lage ki changer thik nahi kar ke denge. Maine puchha kyu thik nahi karenge jabki yah yoe abhi under warranty hain, toe kahne lahe ki charger pehle se khula hua hain. Maine kaha ki jab mera gari under warranty hain toe main bahar kyu khulwaunga and dusri baat, mahindra ki electric vehicle ko market me koi bhi repair wala chhuta bhi nahi hain. Mera gari mmgpy scheme me liya hua hain and 6 mahine se jyada toe mera gari chandamama me hi khada raha hain. Aaplogo ne kya kiya mujhe nahi pata, jab maine gari liya tha tab bhi bola tha ki ek nut kam kyu hain toe mujhe bola gaya tha ki gari jaise aaya hain waise se de raha hu. Service center wale achche se respons nahi karte hain. Aapse darkhast hain ki mere gari ko thik karaya jaye.

Sir/madam

Its very unfortunate to bring into your kind notice that i have booked xuv300 black (P) on 3rd April 2022 with Tekriwal Motors Deoghar and was assured the delivery of vehicle within 30 days period. However, it has been over 60 days but the vehicle has not come till date and on every another call i was assured for the delivery of vehicle within 10-15 days... Also I was asked to choose for other color options which i'm not interested for.

Kindly let me know how long i have to wait. I am in urgent need of vehicle.

If my vehicle is not delivered within this week i may go for cancellation of xuv300 and thereafer will never recommend mahindra to any of my friends.

Elina
Deoghar

Dear sir/ madam,
I, Yash pardhi, have tuv 300 t8, vehicle registration number:MH 05 CM 9202 . I am having excessive rear wheel spinning issue on my vehicle, please short out the issue (By changing mld kit), i am staying in vashi, navi mumbai, Maharashtra .
Please do the needful by nearest service centre in navi Mumbai if possible

Thanks ®ards
Yash pardhi

Sir Branch setalment latter nahi De rahi h Mai Ram babu apna lone setalment karna chahata hu car number up35bh2702

Hi Team,

Recently I had the worst experience with Mahindra service centre (M and N Motors, Rajahmundry) and I believe, 100% they cheated me and made me like Never ever trust Mahindra.

I have faced an AC compressor turned off automatically while I tried to Turn on AC.

Firstly, I have identified this issue while I am attending office work in My car. During that time the car engine is on at the open parking area in the university in the afternoon. Suddenly the engine gave an alert like “Engine check message” and the compressor went off. I immediately called Mahindra with you hamesha team and requested help. They provided nearby service centre contact and registered a complaint. Nearby service centre team visited my car and examined it completely, however; they didn’t identify anything specifically. They removed the battery connection and plugged again, then AC compressor worked well, they suspected due to overheat it happened, I informed them that I need to be in university for some time to finish my task and I will try to visit service centre if my work is finish early or before 6PM or else I need to go back to my location which will take 3 hours journey from there, if the time cross 6 PM and above and its service centre closing time also, they said it won’t be creating any issue and everything is normal, Later I came back to Hometown and didn’t face issue for two days.

After two days I experienced the same issue and booked the slot for repair in M and N Motors, Rajahmundry with you hamesha app. I had a call with the service centre team explaining everything and requested to complete it on the same day as I planned to go back to Hyderabad for office work on 5th June evening, as requested they arranged pick and drop for service. I have handover the car to Driver at 9AM around on 4Th June 2022 for service and I continuously follow up with service team, till 2pm they didn’t confirm anything, and they said still trying to find out issue. At 2:30pm I called them again and they said the issue has been fixed and they replaced the relay. At evening they called me for bill and shared me bill copy in whatsapp, but in that bill, I didn’t see any info about Relay, so I called them asked them why you didn’t mention about relay in Bill, they said they didn’t have part in Store, and they have spare Relay in other unit, so they replaced with that. Again, I asked them to have you examined properly and how come you don’t need to add Relay in bill?, But they said Yes, and it’s not required to keep in bill, driver delivered the car and I did test trial and parked car at parking area at 7:30 pm evening. After some time, I got an SMS and it showed the bill report with you hamesha bill, I have identified the amount is different in the printed copy and with you hamesha app link, I called the M&M service team but they didn’t respond. Next day evening on 5th June 2022, I was trying to unlock the car as I planned to go back to Hyderabad, I happened to notice DRLs and indicator slightly blinking. I tried to start the car, but it seems the batter is already dead. I recorded everything from my first notice and called with you hamesha team for help. I got an SM number from With you hamesha and informed him what happened. I opened the RSA request as my car broke down.

Next day 6th June 2022 Morning 11PM RSA team visited my location and start the car, immediately I called local SM and informed him that I am coming to service centre to know what changed they made and went to service centre directly at 12:30PM. They were very cool and left for lunch and came back at 2:30PM and telling stories like batter cells are dead and no water, need to change battery, I showed them video how DRL & indicator blinked, and ill difference also, but they ignored that issue and trying cover battery issue. After big argument they said that issue happened due to Relay and replaced with actual new relay and its billed. I asked, why didn't you change this part earlier, they simply telling stories like Relay is not available and removed from another unit and fixed for you. Immediately I asked again, how come you are removing parts from other car/units and fixing them in my car, that means you can remove parts in my car and fix issues for Others. But they ignored me. They charged the battery and said the cells looked good and filled with water and the batter was healthy. They showed voltage values with a digital meter and confirmed all looks good. I paid the bill for the relay and came back home. Later I went out with my family for dinner and came back and parked my car at my parking area. Next day 7th June 2022, again I got the same issue as the car was dead. Informed Mahindra with you hamesha team requested help and did escalation to local GM Rakesh.

He sent the same team again, they came with a spare battery at night 9:30pm and started the car, they requested to take the car to the service centre to check at Night. I refused to give the car to them as I am not sure with their skills and there is a chance to do some R&D on my car and they can damage it again. With all these scenarios from 4th June to 7th June, I lost some income with my other tasks, and I lost reputation in my office as I needed to go to the Hyderabad office for VIPs meeting.

I have recorded the videos and logged complaints multiple times with Mahind With you hamesha support team.

Still My car is dead because of their technical trails and not sure what is the issue

I have the following questions about M & M. Please answer me with detailed update

How come they can replace the parts without informing the customer?
How come they are diverting that issue with battery and trying to ignore remaining issues which are caused by their trails on my car?
Why do they create new issues which are no way related instead of fixing given complaints?
Why didn’t they mention all these things on the first day and how come they say DRLs and indicators issues not related to their previous day trials?
Why should I trust Mahindra & Mahindra with all these kinds of worst scenarios?
Who is responsible for a series of new issues on my car and parts damage?
How can M&M assure that no parts have been misplaced, all wiring and remaining parts looks healthy in My car?
Why with you hamesha bill and printed copy showing a difference ?
Who is responsible for my loss and why should I cancel my appointments and coordinate with M&M everyday for their R&D and time pass?

My name is rajendra paliwal and I am from nasik I had booked XUV 700 in on October 2021 by paying 21000/- on 3rd June 2022 I cancell booking and ask for refund of 21000/-
They tell me that 10% cancellation fee apply and give 18900/- but that cancellation condition not available on receipt or not tell me at time of booking, if you company have to charge 10% cancellation fee then they have to mention kn receipt
So I request you to refund remaining amount of 10%

I have complaint in my new xuv 700..the drives modes are not been working from the day of purchase and drive button is also not working

My Alturis G4met with accident on February 13and was towed to vD motors Hanumangarh. IT has been four agonising months.While their was insurance delay in settling the claim people at Hanumangarh kept on delaying repair work on one pretext or other.Customer care of Mahindra was contacted twice ingap of one week They appointed an employee who could not contact me for a week as he was travelling.Petty reasons like this added on causing delays.I was given April 30as date of delivery by VD motors .Mycar is repaired since may 28 but absurd formalities regarding insurance Today is June 7.No remorse and usual callousness prevails
Insurance of car was done by Mahindra agency Amritsar.Absolutely NIL help was offered to me by insurance team

Dear Team,

I have very very disappointed to service of mahindara Road assistance. due to exisdent my xuv 300 car. I have complain to Road assistance at 5 p.m but still not pickup my car at place of exisdent.
Then at 12.44 am call form Road assistance thay will call me pls arrengemet to pick up your car to hiydra and pay charge. Also I am new at hospital. Thay will sipek me to arringe me. I have very disappointed to mahindra service.

I have also mention to complaint at 5.pm and at acident Place is very dengers. Also I am not responsible person to demag car to pick up my car.

Thanks &Regards
Prakash chavda
[protected]
[protected]