Mahindra And Mahindra Complaints & Reviews

Good morning Mahindra service..,
On dated[protected] my Mahindra Scorpio vehicle bearing registration number AP39AA8380 given for service with certain complaints, my service number is (RO Bill Number : RBR22J001748), in those complaints it’s registered to rectify the front left door galas sliding problem, but it wasn’t rectified even though the expenses(up to ₹35000) of services are charged the service station mainly concentrating on replacing the parts rather than rectifying the complaints.
Three days back I complained the same through the same mode but there was no acknowledgment from in this regards.
Kindly go through this and act appropriately.

Name : Chintada Ravikumar
Vehicle no : AP 39 AA 8380
Phone : [protected]
RO Bill No: RBR22J001748
RO Bill Date :[protected]
RO No: RO22J002909

To,
The General Manager
Mahindra Motors

Sir,

I would like to inform you that we have purchased Mahindra Bolero Camper from one of your showrooms (OS Motors Pvt Ltd, Jodhpur) on 4th Jun 2021, to be used for official purpose in our business.

Currently the vehicle is used in our another office in Bhuj, Gujarat, and due to some technical faults, the vehicle is submitted to the service centre for the repair.

However, its been more than 15 days, no progress has been made for the repair of the vehicle and we are unable to get straight answers from the service centre in Bhuj, Gujarat.

As you know that we have purchased the vehicle for official use, its causing us great deal of inconvenience to wait for the repair.

The details of the service centre and contact person are as follows:

B Mangat Ram, Bhuj
Mahendra Agency, Bhuj
Service Manager Mob - [protected]

We sincerely request you to look into the issue and let us know how much time will it take to repair the vehicle. Kindly take action and revert back on this as early as possible.

We have attached the RC and Invoice of the vehicle in the mail for your reference.

Thanks & Regards,

BD Ramawat
+91-[protected].
Ramawat Group

Today 4rth Jan, 2022 at 4.15 am, my Mahindra XUV 500 caught fire while it was parked in my basement parking. This was a shocking incident and my vehicle got completely damaged. I am surprised and unable to comprehend as to how a vehicle parked in stationary position could catch fire ...this is inspite of the fact that the vehicle got serviced from an authorized Mahindra service station in Gurgaon.

I live in a condominium and this could have been fatal not just for us but the whole 16 floor tower where more than 40 families are residing.

it was only due to the efforts of the guards and fire person that the fire could be controlled or so many lives were at risk.

I always used to take Mahindra in high esteem in terms of quality but today my trust is completely broken...

I own a Thar 2018 model and I am pretty happy with the performance of the vehicle.

I lost or misplaced the tool kit provided for the vehicle by the company and I am trying to get a spare from from the dealer who sold me the vehicle and even from other dealers based in Cochin. Nobosy was able to help me till date.

I contacted you toll free number to sort out this issue. They gave me the telephone number of your workshop manager, whom I contacted
as per the directive. But he too was helpless..

Could you please help me out in getting the tool kit for the Thar vehicle I own, for which I am prepared to pay the cost. Without the tool kit I feel a bit nervous to travel long distance in the vehicle.

Thanking you.

With Regards,

DINESH KUMAR ELYATH
[protected]

I have purchased XUV3OO W8 (O) - Diesel variant, on 16th Nov'21 from Nanavati motors, Surat, Gujarat & am quite happy with it's performance.
The reason for writing to you is I am having two issues:
1. Rattling sound in cabin
2. Bluetooth connectivity is lost many times.

I have heard that Mahindra service is very poor, but to my surprise, I got a very good response from the service center over here & the GM has personally looked into the matter. But unfortunately the problems are not solved. They say that the sound we are hearing is common in all the XUV3OO cars (I have confirmed the same by driving another new car at the service center), but this sound irritates me & makes me uncomfortable while driving!!
Also, I am a listener of old songs while driving, but since bluetooth doesn't work at times, I am not happy.

I have spent my hard earned money on this car & I should be happily driving it!! Can you pls look into the matter & let me know what can be done? Is the sound permanent & are you aware of it?

Sir
1 have booked Mahindra Bolero NEO N 10 Rocky Bege model in Cooch Behar, west Bengal Order No OTF22C000167 dt 03/8/2021. I was told will arrive within 1 Month but no arrived any information till date
kindly arrangement the vehicle immediately

My car door was damaged due to an accident.
I have given my XUV300 for repair in Bangalore.
They have replaced the door outside panel and the window glass of front left door.

But they have fixed different model of glass. All other 3 doors glasses are different and ISI marked but the new glass is not ISI marked.

I purchased the car just 3 months before and now mahindra is putting duplicate parts and claiming full insurance.

And because the glass is different model so it's not properly fitting. We can see the difference while opening and closing the glass.

Service centre guy said this is what they received from mahindra.

So my question is to Mahindra that why are you providing duplicate and different parts for the brand new car.

Would someone help me please, what should I do now?

My son purchased a XUV 300 from United automobiles Faridabad in September 2019. The vehicle has been giving troubles from the very start. In the starting the agency was very co-operative and extended their support in their effort to resolve problems. However, it turned out to be a money making agenda by keeping the vehicle for 2-3 days again and again for the same problem and returning the same with an excuse of not having the right parts or the support system to resolve the problem. It is really hard to understand that these people keep the problem stretching till it is is out of the warranty period so that do not have to replace the parts under warranty. Now after spending so much money and going through so much of stress I want the company to replace my vehicle with a new one.

Dear Sir,
Aapki company ki scoorpiyo model vehicle bite 15 novmber 2021 se raipur chhatiisgarh ke aapke dealership me accidental claim process ke liye khadi kar di gayi hai or us par koi kaam nhi ho rha gai. jisse ki mujhe mashik problem ho rha hai or aapke company ke prati mera bharosha khatm ho rha hai.

Owner name – LAXMI NARAYAN AGRAWAL
Address- Lahroud Pithora, Mahasamund 493551
Vehicle Number CG06 GH 3150
model- SCORPIO white colour
Contact Number - [protected]

Dealership name RALAS MOTORS RAIPUR CG

Dear Sir/Madam,

We have booked XUV 700 on 7th Nov \'21 at Ananth Mahindra showroom, Marathalli Bangalore Karnataka on the name of Mrs. Smita Gupta (+91-[protected]) On last 24th Dec\'21, we have received a WhatsApp msg as well call from Ananth car that the car has been allocated & it\'s on the way., thus we need to arrange the vehicle payment amount ASAP. Even Mahendra vehicle tracking showed status as \'vehicle is on the way\'. Hence we have arranged the entire amount as per timelines mentioned by the dealer to us. on 31st Dec\'21, we received a call from Ananth car stating that there is no car allocation done for us so far. It was told that the earlier intimation was merely a heads up to arrange the money which feels like a lame excuse for whatever goof-up has happened. We have our loan papers ready basis the exact information provided by the Mahindra team that the vehicle will come in a few days\' time itself! On 2nd Jan\'22, Mahindra has change the delivery status to Jul\'23, where until 2nd Jan\'22 before noon it was showing the status that \"car is on the way\'\". Mahendra auto and their dealer \'Anant Cars\' are doing the 420 with the customer and making them fool. We would like to put a case against both of them. Regards,

Smita Gupta

Complaint registered ref no.X[protected] IND to RSA customer service center by registered mobile number with Mahindra and Mahindra at 13:30 hrs on dt 29.12.21, They donot even send their representatives till now at 17:00hrs as per their instructions my vehicle waited for service in breakdown area, we are called several times, they says just wait for 30 minutes, we are sending our representative but not sent, also provide alternative mobile number, at last they said your complaint registered cancelled due to remote area. So we are arranged local person to help us, they arranged a new battery and carried my vehicle at my home.this is my first experience with RSA guys. They just want to waste of time

Complaint registered ref no.X[protected] IND to RSA customer service center by registered mobile number with Mahindra and Mahindra at 13:30 hrs on dt 29.12.21, They donot even send their representatives till now at 17:00hrs as per their instructions my vehicle waited for service in breakdown area, we are called several times, they says just wait for 30 minutes, we are sending our representative but not sent, at last we are arranged local person to help us, they arranged a new battery and carried my vehicle at my home.this is my first experience with RSA guys. They just want to waste of time

Hi, Mahindra xuv 500 [PP automotive Panipat] service experience has been very bad since many months now. Either they don’t have required equipment’s or don’t provide required resolution on time. They keep the vehicle for 10-15 days with them, even after that problem reported is still the same.
For more details - please call at +91-[protected]

I have taken the fancy number UP16DA [protected]@@6 by paying Rs. 5000 online to RTO, and copy of same provided to the delear for submitting the documents and registration fee to the Authority's.
The vehicle has been handed to myself on 12- Dec-2021, but the approval receipt toward submission of documents for Registration purposes to RTO by Delear (Mahindra Shiva Vaishali Metro / Shiva Auto Car India Pvt Limited) was not provided as on date, it's been 20 days now, pls support and provide the RC approval for my ease and travel opportunities

I have had a very bad experience with PIONEER AUTOWORLD (GUNTUR) PRIVATE LIMITED
Beside ITC Bangalow, N. H-5, Guntur Road, Throvagunta, Ongole, Andhra Pradesh - 523002.

Complaint: We have given our car for accidental repair which is not very major and it took 4 months for the team to repair which is a work of 15-20 days, we had to push the CEO everyday to get our vehicle repaired and delivered, the CEO took it challenging to deliver the vehicle at last, however after the vehicle delivery there is a serious trouble, the vehicle started misbehaving.

Major complaint: Steering started hardening, once the vehicle stopped it could not start, only push and start, music display automatically turned off and on, it is really frustrating to have our vehicle repaired by a very poor service team.

I would like the customer care team to consider this very seriously as the service station has no labor to repair and deliver the vehicle on time, and very poor quality service which we did not expect from the Mahindra team.

Also please be noted i have booked XUV 700 from the same Showroom, which i will have it canceled later due to the worst ever experience we encountered with the service station and i would definitely not recommend this brand nor this showroom to my Family and known members.

This service station cannot do anything, please consider it as a major complaint.

However we would appreciate the hospitality of the CEO during our followup for the car delivery.

Please also be noted i am also going to post this in complaintboard.in for this very ever caused bad experience.

Our contact Numbers: [protected] what's App
[protected]@gmail.com

Dear Sir/Ma'am,
This in an incident that took place today 28th Dec 2021 (after much awaited booking lineup).
Cust. Code: C[protected]

I was denied replacement of my Bolero Power Plus ZLX Self citing that my warranty has been expired (i strongly believe that Bolero power plus self has manufacturing defects since almost everyone i know - atleast 6-7 owners within a since has the same problem within the last couple of months).

Previously when i approached Mahindra Apex Motor Enterprise - Dimapur for my 3rd free servicing before the expiry of my warranty, i was denied free service citing that I have not completed 20, 000km mark. But then, today (28/12/2021) when i went for the free servicing due, they accepted my free servicing but denied my claim for the manufacture defective 'self', citing that my warranty period is over.
Yes, the warranty got over in the mid of Pandemic in July 2021. However, my odometer has just struck 20, 500km today! ie and i was asked to come for my servicing after the 20, 000km mark.

Inspite of all request to the reception, warranty in-charge and the Customer service manager Mr. Nubul Uddin and several employees in between, i was absolutely given a cold shoulder to say the least.

To my utter surprise and discontent, when I requested them to go ahead and replace the 'self' on full payment (since i have commitment for an important road trip) i was told by Ms. Geeta Das and Mr. Nubul Uddin that the spare part (self) is out of stock.

Furthermore, i was asked by Ms. Geeta Das to pay in advance if i have to place on order for the 'self' which again they don't know when it will reach Mahindra Apex Motor Enterprise - Dimapur.

Now, I sincerely do not know what to expect since i am in utter shock and disappointment with today's experience.

I definitely want the replacement of the manufacturing defective self (i insist) at the earliest.

Sincerely seek your support and advice.

Thank you.
your,
Sam

I have given engine of my Mahindra Grader G75 chasis number MDZGA6BGEH6L49728, engine number NH65WDE0123 for repairing at deccan sales bhopal. They have promised me 3 months warranty, they have not done their work properly as after repairing engine doesnt work even for 25 hours/ 5 days and when contacted they want charges again, which is very poor commitment from such a reputed company like mahindra, please help

I have mahindra thar 2020 unfortunately i met with an accident my vehicle got totally damaged so after the accident I dropped the vehicle to nearby mahindra workshop I dropped the vehicle on 23/11/21 and today the date is 28/12/21 and unfortunately y vehicle is in same condition as it was after the accident when i talked to your workshop officials they said insurance company surveyor is delaying your approval and i got the insurance from your company mahindra only and my insurance is 0 depth and when i talked to the surveyor he said he has given approval but the workshop is not doing the work I have no vehicle to drive
When i ask them to make it early as possible they say sir we can't do anything this is how mahindra works
My vehicle no:RJ45CM6774
My mobile no:[protected]
Workshop address: Ks motors jhotwara. 302012 jaipur Rajasthan
I'm attaching recent photos of my vehicle(yesterday)

This is to inform you that i bought a mahindra xuv 300(red) petrol on 2nd Dec 2021 from Tezpur mission chariali. I am facing some problems since day one.
1) First one of my tire got punctured and i had to replace that one.
2) Bluetooth of the phone doesn’t work properly.
3) Car takes time to start and not even start for so long.
4) and many more please try to resolve my problem as soon as possible .

I have booked Mahindra XUV 700, variant AX7 LP Automatic (petrol) Midnight Black 7 seater on 7/10/21.

My booking Ref. ID. a0Y2u000004DndBEAS

Order ID : OTF22A000261

Delivery Date as mentioned on the website online portal was Between 13th dec 2021 and 20 dec 2021.

But there is no update upon delivery of vehicle by the Dealer or by the company. The dealer is saying that they have got...