Mahindra And Mahindra Complaints & Reviews

I am collect a new car as 17 nov 2021 but till date number plate not issue and number

Respected Sir, I, Sawant Omkar Vilas wpold like to bring to your notice that my vehicle "Mahindra Marrazo" reg no MH02 FJ 8822 (chasis no. MA1WA2EV1L2H32997) has encountered a problem of DPF filter & AC has also become non functional.. Around 3-4 weeks ago, the vehicle speed stopped going above 50 km/hr. The vehicle was then admitted to VD motors at Sriganganagar. After 3 days of keeping the vehicle it was informed to me by them that the DPF had to be changed & that I needed to buy that DPF for around Rs .95, 000 as the company had refused to replace it even though the vehicle is in warranty. They said that the company is saying that the DPF has become fully choked & that I had neglected the warnings that were shown on the dashboard & also asked whether I had got the AC repaired from outside.. I need to make this clear that " The REGEN warning always went away after the speed of the vehicle was raised to 60-65 km/hr., therefore the issue of me neglecting any warning sign on the dashboard is wrong. Also I have never shown the vehicle outside other than Mahindra showrooms. The AC was also not repaired by them.
I would also like to say that this is the third time in less than 1 year that I have faced the same problem in the vehicle. The people at the service centres have said that the vehicle needs to be raced at 100km/hr everytime to avoid this problem, however such issue was never told to me by mahindra executives when I bought the vehicle. therefore this fault cannot be attributable to me. It also should be noted that such a reqiurement of running the vehicle at a minimum of 100km/hr is unreasonable as it is not possible in cities and cantonments.
Holding a customer responsible for such unreasonable demands of vehicle speed & asking for money for an equipment which has issues of perpetually going faulty is harassment of a customer. I would like to convey that I am an officer in the Indian Army & it was not always possible to drive the vehicle at 100m/hr inside the cantonment. The same could be said by any customer in cities also.
I tried with complete patience & spoke to many executives of VD motors, Mahindra, Sriganganagar., however I have only been given assurances & no action has taken place for last 3 weeks.
The vehicle was purchased on 27 Nov 2021 from NBS International Ltd, A Mahindra Group company, Mumbai, that is the vehicle is still under warranty & that the year of purchase has not been completed until now. Therefore it is incumbent that the DPF be replaced at the earliest by the mahindra service center.
I am a resident of Mumbai & had to drive down there, however because the repairs of the vehicle has not been done, I am stuck. This is utter harassment for no fault of mine.
I request you to please look into the matter & instruct VD motors to replace the DPF & also repiar the nonfunctional AC.
I have made the complaints to Mahindra customer care many times however VD motors is adamantly stating that they will not repair the vehicle under warranty terms & I must pay up as it is customer's negligence. I request that this injustice be stopped by consumer forum as the vehicle has gone faulty for same problem for 3 times in last 1 year.
Thanking You,
Yours Sincerely
Sawant Omkar Vilas

I have purchased Thar on 25/11/21 from JS Grover autos put Ltd. Pathankot, on insisting by dealer I agreed to get Teflon coating on same day. But with this Teflon coating scratches have appeared on the whole body, about which I have informed to dealer, even we visited dealer but they are not listening, plz provide a solution to me.otherwise I have no other option to get justice through consumer court

This is with respect to the new XUV 700 Top variant AX7L that got delivered last week (vehicle no : M6J12208).

Primarily decided to go in for this vehicle becoz of the Mahindra's brand reputation with SUV vehicles plus the features that got offered with this vehicle. In fact, that is also one of the basic reasons why i didnt hesitate in going for the luxury variant though it comes with an additional cost of 2 Lakhs on top of...

Dear sir/mam

Quiker me ye jo fake job offer kiye jaa rahe hai use band karva do. bechare middle class family vale ghar sahi tarike se chalane ke liye job dhundhte hai or yaha fraud ho raha hai. Masum logo ko loota jaa raha hai. Jo paisa fraud karne se loota jaa raha hai ise vapas karva dijiye. Mere sath bhi fraud hua hai.

I got a call from the company and they called for interview. On the date(22 nov 2021).After that they had asked questions in interview and they said i got selcted for the interview and they called after 2weeks they said to me i have traning in srikakulam.and asked for the laptop insurance money. Which i recieved from the company. I said no to them because i think it was a fraud. The amount they asked for it 6200. After the interview i had paid 1490 for the uniform and etc. I had lost my 1490 paid on (22nov 2021)

Recently purchased the Mahindra Bolero Pick up 1.7(HR38AC7247) on 10th OCT 2021 from Sanjay Automotive LLP Faridabad.
The issue was although we had a booking that paid more than half the down payment on 28th Sep they Mukesh and Mahesh forced us to pay a complete down payment on 29 Sep even the vehicle was going to be delivered on 10th Oct.

The service advisors Mukesh Kumar and Mahesh Kumar misguided us on various levels.
The insurance part and loan part even confirm we have a zero depression policy but that was not and said Mahindra did not finance the vehicle.
On 10th Oct they again asked 5000 as a security amount because we were
doing self-registration even they promised and given written confirmation for return the amount on the same day of registration but they took 50 days for that we followed up several times.
The accident happened with the vehicle and we beard more than 50000 due to this fake commitment because the policy was not covered under zero Dep.
Now Service experience was again the worst with Mahindra prime automobiles Service Faridabad.
I went there after the accident they behave like we are criminals not given any idea how much it will cost us and again treating like an insurance policy is a waste of money and two months was the expected time provided by them means you should go outside the workshop for this work. Although in the market we got repaired it in 12 days but cost us 50000.
Will never go with Mahindra again for sure but expecting some action from Mahindra against these.

My vehicle is xuv300 and 1st service due. I request you to please provide me pick and drop facility in ranchi for servicing of vehicle. vehicle registration no JH05AD6225.
Please do the needful it is urgent.
Mahindra Prateek automobile services in ranch unable to provide me pick and drop facility. Kindly do the needful.

I have purchased Mahindra Scorpio from Astro India company Address: Bari brahmna Jammu and kashmir. My vehicle 4 tyres are of same company ie: bridgestone but spare tyre is different company ie: apollo. Why is it? I want all the tyers from same company.

Name: PREM SINGH
MOBILE NUMBER:[protected]
VEHICLE NUMBER: JK21G9393
ADDRESS: VIJAYPUR SAMBA

COMPANY IS NOT UNDERSTANDING THE CUSTOMER PROBLEM ONLY FAVOURING HIS OWN DEALERSHIP.
I AM SHARING COMPLAIN POINTS BELLOW-
PLEASE SOLVE THE PROBLEM.

Re: On Purchase of Mahindra XUV 300 W-6 DS BS 6 MT XH against invoice No. INV22A000472 on date 02.11.3021 But Exchange Bonus and corporate discount and other company discount not received from M/s BHAGAWATI FRONTLINE MOTORIZER PVT. LTD SIDHI MADHYA PRADESH.
Dear

My Name is Rohit Mishra Mob.-[protected], email- [protected]@gmail.com. I had purchased the Mahindra XUV 300 W6 DS BS6 MT XH against invoice No. INV22A000472 on date 02.11.3021 But Exchange Bonus and corporate discount and other company discount not received from M/s BHAGAWATI FRONTLINE MOTORIZER PVT. Waidhan Singraoli Madhya Pradesh.

The Dealerships manager had communicated that, you need to pay full amount and the discount will come in your account. but till date I didn't get any type of discount against the Purchase of Mahindra XUV 300 W-6 Diesel.

I had also called in Mahindra and mahindra customer care but no one had given the information regarding discount and they told that Dealerships will give you discount information.

It was also noticed in updated model the rear spoiler and full LED TAIL LAMP is not available that is very bad decision taken by company and I am very dissatisfied due to this cost cutting done by Mahindra and mahindra. I didn't know regarding this before purchase of the Vehicle otherwise I was never Purchase XUV.

Kindly I am requesting to the concern person kindly take-up the matter with Dealership and provide the discount as early as possible, otherwise I will return the vehicle to the dealership.

I request to the company that provide the compensation to the customer for rear spoiler and Full LED TAIL LAMP. OR PROVIDE THESE ACCESSORIES FREE OF COST IN DEALERSHIP.

Due to this incident I will never recommend any one to purchase the mahindra and mahindra vehicle in future.

Very bad service by mahindra and mahindra.

Regards-

Rohit Mishra

Mob- [protected]

[protected]
Dear Sir,

Thank you for writing to us.



We understand your displeasure. We always try to make our customer purchase experience easy and enjoyable and hold our showrooms at very high standards.

Sharing your concern related to exchange bonus and corporate discount not received with our Sales Head copied in this mail, so that he can take a closer look and take necessary action as required. He shall connect with you and co-ordinate further. Your complaint no. CF[protected] is registered with us.

Appreciate your patience. Assuring you best services always.

Thanks and Regards,

Swati Tiwari

Customer Care – Auto Division

__________________________________________________________________

From: rohit99mishra
Sent: Thursday, November 18, 2021 9:46 PM
To: CUSTOMERCARE
Subject: On Purchase of Mahindra XUV 300 W-6 DS BS 6 MT XH against invoice No. INV22A000472 on date 02.11.3021 But Exchange Bonus and corporate discount and other company discount not received from M/s BHAGAWATI FRONTLINE MOTORIZER PVT. Waidhan Singraoli M...



CAUTION: This email originated from outside of the Mahindra organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear Sir,

Thank you for writing to us.

We understand your displeasure. We always try to make our customer purchase experience easy and enjoyable and hold our showrooms at very high standards.


Sharing your concern related to exchange bonus and corporate discount not received with our Sales Head copied in this mail, so that he can take a closer look and take necessary action as required. He shall connect with you and co-ordinate further. Your complaint no. CF[protected] is registered with us.



Appreciate your patience. Assuring you best services always.

Thanks and Regards,

Swati Tiwari

Customer Care – Auto Division

__________________________________________________________________

From: rohit99mishra
Sent: Thursday, November 18, 2021 9:46 PM
To: CUSTOMERCARE
Subject: On Purchase of Mahindra XUV 300 W-6 DS BS 6 MT XH against invoice No. INV22A000472 on date 02.11.3021 But Exchange Bonus and corporate discount and other company discount not received from M/s BHAGAWATI FRONTLINE MOTORIZER PVT. Waidhan Singraoli M...



CAUTION: This email originated from outside of the Mahindra organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear Sir,



Thank you for writing to us.



We understand your displeasure. We always try to make our customer purchase experience easy and enjoyable and hold our showrooms at very high standards.



Sharing your concern related to exchange bonus and corporate discount not received with our Sales Head copied in this mail, so that he can take a closer look and take necessary action as required. He shall connect with you and co-ordinate further. Your complaint no. CF[protected] is registered with us.



Appreciate your patience. Assuring you best services always.

Thanks and Regards,

Swati Tiwari

Customer Care – Auto Division

__________________________________________________________________

From: rohit99mishra
Sent: Thursday, November 18, 2021 9:46 PM
To: CUSTOMERCARE
Subject: On Purchase of Mahindra XUV 300 W-6 DS BS 6 MT XH against invoice No. INV22A000472 on date 02.11.3021 But Exchange Bonus and corporate discount and other company discount not received from M/s BHAGAWATI FRONTLINE MOTORIZER PVT. Waidhan Singraoli M...



CAUTION: This email originated from outside of the Mahindra organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

¹Dear Divakar ji,

Thank you so much for giving this type of false statment after selling the vehicle because customer has paid all payment.

I am sharing with you point to point true verbal discussion (some over call and some at the time of delivery of vehicle) which was done -

1. You had not communicated clearly to the customer that in place of exchange bonus you are providing the 3 accessories. seat cover, body cover, matting. at that time your word was "MAI KARWA DUNGA" .

As a customer every one understand like it's complimentary.

2. Before the delivery day or at the time of booking over call you hadn't cleared that you will be eligible for corporate discount and exchange bonus after taking TR Amount. Rs 4500.and any discounts we are not providing local customers.

3. At the time of delivery you had told for the exchange bonus, your vehicle valuation has been done and rate will come early.

4.you had comited regarding the exchange bonus and corporate discount in front of 3 person.

If you had cctv Camara and vedio then you can check clearly in audio and vedio both.

I have 3 person as a evidence they will clear you the true discussion which was made by you.

4. Your statement "After delivery the customer is making unnecessary demands on the call for additional amount " it is totaly false and I want only the discount as per your commitment and as per the company policy.

Corporate discount and Exchange bonus is pending from your side and I am thinking that my mistake was believing you and mahindra &mahindra and on behalf of your commitment and Faith in the company I had made payment.

5.i want to clear you one thing, I am not a illiterate customer . I know the customer rights and I will not be accept your false statment and false things.

I will not close this concern till I will not get all discount and one more thing, I will not be return any accessories because I had paid assembling charges for those accessories.

6.if my concern will not resolve early then I will raise this concern to mahindra and mahindra MD and in socal media also and if required then I will go another appropriate place for resolution.

Regards-

Rohit Mishra

-------- Original message --------

From: Branch Manager Siddhi Branch Manager Siddhi

Date: 25/11/2021 19:01 (GMT+05:30)

To: [protected]@gmail.com

Subject: Fwd- Concern Mr Rohit

Dear Sir,

As discussed while giving vehicle (XUV 300 W6 DIESEL BLACK) to Rohit Mishra on the occasion of Dhanteras . I gave a discount of 23000/- on insurance and corporate bonus 4500/- (when issued by mahindra) to the customer. and against the exchange bonus, accessories worth Rs-12000/- were given. After delivery the customer is making unnecessary demands on the call for additional amount.

Regards,

Divakar Singh

Sidhi (M.P)

[protected], [protected]

Dear sir,
I am writing to complaint about the inadequate and unsatisfactory service I received from one of your service centers.
On 26.07.2021, My car XUU300 W8 JH02BC 5251 was accident then I was dropped my car at one of your service centers Pratik Kokar Ranchi for inspection and repairing. Upon receiving the car, I noticed that your team failed to rectify two of the car problems I have earlier reported. Not only that, Engine alarm signal is always on i contacted many times but your team changed both sensor but problem remains same
.there is a weird sound coming every time I stepped on the brake].
I wonder if this is standard practice at your service center or this is the usual feedback that you receive from your customers. I find what happened to be unacceptable at all scales and request from you to kindly contact with your team [protected] Service manager (Mr.Rajesh) or resolve issue otherwise replace my XUV 300 aeap.
Enclosed with this letter are copies of the registration card and other related documents for your reference. I hope that will be able to find a satisfactory solution very fast.
Regards

I booked XUV700 on 08/10/2021 through online with reference Id: a0Y2u000004DwYnEAK. I had to cancel the booking to book a different variant and placed a cancellation request. As per website terms and conditions I should have got the refund within 7 working days but its been more than 45days since I submitted the cancellation request. I am yet to receive the refund amount but the status on the website says "Amount Paid".
The customer service and the dealer through which I placed the order are not responding properly nor providing a resolution. I want to file a case on Mahendra and Mahendra for this.

Hello sir
I have taken jeeto x6-16 vehicle on 2-September 2021 from jay motors Karad .They didn’t gave me ani accessories on the delivery of vehicle, they told accessories are not Available and accessories are short we will give you accessories in 2 weeks, today Date is[protected] till date I didn’t get any accessories after telling lots of time to the employee of jay motors Karad as well as to the manager .Almost 3 months are over its very bad service from jay motors Karad. Company should take some action on them, so that next customer will get good service. From my side very Bad service of Jay motors karad.

Hi,
I am Anwar Ahmed from malegaon.
I have booked XUV700 by Jitendra mototrs Nashik. I was the first person in Jitendra mototrs who booked XUV700 at 7th October.
I was very disappointed that I got delivery date of July 2022. But, my friend who also booked XUV700 same model and same colour after 15 minutes he got date of December 2021.
I was expecting a little good while booking a Mahindra car but I am very disappointed after booking.
This is an injustice.

Sent from Yahoo Mail for iPhone

Hi Team,

To whom so ever it may concern.

This is really a disgrace to Team AutoMahindra/Automotive Manufacturers Pvt Ltd and I am despondent to say this.

I would like to bring this to your attention, I booked the XUV300 W8 (Sunroof) Manual Diesel variant on 13th September 2021 at Automotive Manufactures Private LTD, Punjagutta, Hyderabad. The booking is in the name of Panchasara Shruthi Hitesh.

I was given the commitment by the Automotive team stating the vehicle will be delivered by 31st October 2021. Then the commitment moved to November 1st week and re-committed on 19th November. Now, they are delaying it to November 30th which is hugely intolerable.

It is an utter disappointment to say this that you guys do not abide by your commitment.

The reason which forced me to write this- to notify you and your team, that we had a cosmic episode on 5th November and we wanted to present our very first car to our loved ones. However, it was stalled by your team.

There was not even a single attempt or a courtesy email/call from the concerned Automotive team in regards to the complaint raised. Neither there was a follow up on the status of the booking.

I would highly appreciate, if this email is taken into consideration and responded ASAP.

Thanks & Regards,

P Hitesh Kumar

I book a Mahindra Bolero neo N10 on 15 September 2021 at that time my dealer give me 45 days waiting period.When they loose to deliver car I ask them which car you give me on commitment date they told me Mahindra Scorpio.Then I change my booking from Bolero Neo N10 to Scorpio S5 BS6.Given commitment date by dealership is 30/11/2021 and now they say we can't able to give your car on commited day.Now I am frustrated what I do for my car.

Dealership Name:-Rudra Auto Mart Durgapur(West Bengal)

I am a local distribiter of fmcg product.Last week my vehicle got problem with starting and it was bought in the last year. When i approached service center(Pothens Mahindra Kollam, Kerala)they told me that its starter motor burnedout so it has to be replaced.Its been 10 days my vehicle is in service cebtre and i am loosing an amount of ₹ 2000 per day. Each day i am falling into huge credit burden. Being a common man i can't afford that much money. New starter motor only costs ₹20000 I already lost my ₹20000
Then why mahindra gives warrenty to their customers. No updates from company side. I am loosing trust in the company.Thanku you very much Mahindra company to put me in such a bad situation 🙏.

Dear All
Happy Morning... Hope all are fine and safe...
I thought Mahindra and Mahindra is a good Indian OEM, I am craze on your Mahindra W10, But Am sorry to say this now a days Mahindra OEM services is not upto the mark... I had left my vehicle two days back in Mahindra OEM Service station in Thiruvallur due to engine automatically getting off while starting, no pick up, drastically mileage drop after this issue, and hunting while driving, too much noise in engine, these are the issues I Highlighted, they removed diesel tank and checked, they removed air filters air mask sensors and checked, they checked accelerators pedals everything, Hope your technicians removed everything in my vehicle and checked, still now they didn't diagnosed the exact issues even after two days gone...they are supposed to deliver the vehicle today morning, again your OEM people telling still the same issue persists.. just one week back only my vehicle gone for water leaking in sunroof for second time in chennai Mahindra OEM SERVICE STATION... please check my vehicle history... am under going too much of agony and depression because of no vehicle and vehicle not delivered on time...am craze of xuv 500 vehicles, and am supposed to book new xuv 700 Top End very soon.. but these issues coming again and again in Mahindra OEM vehicles means, really am very sad to say this, it make me think to book Mahindra Vehicles, I myself recommend xuv500 W10 to all my friends many times, but now a days am loosing confidence on Mahindra vehicles... am really sad and worried to say this... please keep the vehicle with you itself...
Thanks &Regards
Vinay
[protected]

27/11/2021
Srinagar
Dear Sir,
I gave my scorpio (white) bearing regd no JK 15 2920 to Himalayan Motors, NH 1A, Tengpora, Batamaloo By-pass, Srinagar with a minor defect and scorpion in running conditions.
After one month the agency replied that the items have been demanded, and some items replaced. It was not informed to me ormy drivers.
On continue we are on telephone contact but the agency kept me on
blind. It is totaly fraud.
It is my request you that kindly strict order to above named agency to fit all old items which has changed without info and return my scorpio immediately.
Thank you

Hi, I booked my XUV700 by 11th October’21, today (26.11.21) I received email from M&M mentioning that my Xuv700 will be delivered by Nov 2022 . This is too much, if you can’t deliver the vehicle by within 2 or 3 months then you guys should not launched it, U may postponed the launch by next year itself. This is very big shameful for M&M.