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Mahindra And Mahindra Complaints & Reviews

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Updated: Mar 29, 2026
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Mahindra And Mahindra reviews & complaints page 37

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S
samuel wati
from Dimapur, Nagaland
Dec 28, 2021
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Address: Mahindra Apex Motor Enterprise - Dimapur Nagaland

Dear Sir/Ma'am,
This in an incident that took place today 28th Dec 2021 (after much awaited booking lineup).
Cust. Code: C[protected]

I was denied replacement of my Bolero Power Plus ZLX Self citing that my warranty has been expired (i strongly believe that Bolero power plus self has manufacturing defects since almost everyone i know - atleast 6-7 owners within a since has the same problem within the last couple of months).

Previously when i approached Mahindra Apex Motor Enterprise - Dimapur for my 3rd free servicing before the expiry of my warranty, i was denied free service citing that I have not completed 20, 000km mark. But then, today (28/12/2021) when i went for the free servicing due, they accepted my free servicing but denied my claim for the manufacture defective 'self', citing that my warranty period is over.
Yes, the warranty got over in the mid of Pandemic in July 2021. However, my odometer has just struck 20, 500km today! ie and i was asked to come for my servicing after the 20, 000km mark.

Inspite of all request to the reception, warranty in-charge and the Customer service manager Mr. Nubul Uddin and several employees in between, i was absolutely given a cold shoulder to say the least.

To my utter surprise and discontent, when I requested them to go ahead and replace the 'self' on full payment (since i have commitment for an important road trip) i was told by Ms. Geeta Das and Mr. Nubul Uddin that the spare part (self) is out of stock.

Furthermore, i was asked by Ms. Geeta Das to pay in advance if i have to place on order for the 'self' which again they don't know when it will reach Mahindra Apex Motor Enterprise - Dimapur.

Now, I sincerely do not know what to expect since i am in utter shock and disappointment with today's experience.

I definitely want the replacement of the manufacturing defective self (i insist) at the earliest.

Sincerely seek your support and advice.

Thank you.
your,
Sam
Mahindra And Mahindra customer support has been notified about the posted complaint.
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    G
    Godec
    from Bhopal, Madhya Pradesh
    Dec 28, 2021
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    Address: Bhopal

    I have given engine of my Mahindra Grader G75 chasis number MDZGA6BGEH6L49728, engine number NH65WDE0123 for repairing at deccan sales bhopal. They have promised me 3 months warranty, they have not done their work properly as after repairing engine doesnt work even for 25 hours/ 5 days and when contacted they want charges again, which is very poor commitment from such a reputed company like mahindra, please help
    Mahindra And Mahindra customer support has been notified about the posted complaint.
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      J
      Jaswant.s60
      from Jaipur, Rajasthan
      Dec 28, 2021
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      Address: Anand Circle, Niwaru Road, Jhotwara Industrial Area, Jhotwara Industrial Area , Jaipur,Rajasthan - 302012
      Website: Mahindra

      I have mahindra thar 2020 unfortunately i met with an accident my vehicle got totally damaged so after the accident I dropped the vehicle to nearby mahindra workshop I dropped the vehicle on 23/11/21 and today the date is 28/12/21 and unfortunately y vehicle is in same condition as it was after the accident when i talked to your workshop officials they said insurance company surveyor is delaying your approval and i got the insurance from your company mahindra only and my insurance is 0 depth and when i talked to the surveyor he said he has given approval but the workshop is not doing the work I have no vehicle to drive
      When i ask them to make it early as possible they say sir we can't do anything this is how mahindra works
      My vehicle no:RJ45CM6774
      My mobile no:[protected]
      Workshop address: Ks motors jhotwara. 302012 jaipur Rajasthan
      I'm attaching recent photos of my vehicle(yesterday)
      Mahindra And Mahindra customer support has been notified about the posted complaint.
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        M
        Minku lahon
        from Guwahati, Assam
        Dec 27, 2021
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        Address: Guwahati narengi satgaon Assam

        This is to inform you that i bought a mahindra xuv 300(red) petrol on 2nd Dec 2021 from Tezpur mission chariali. I am facing some problems since day one.
        1) First one of my tire got punctured and i had to replace that one.
        2) Bluetooth of the phone doesn’t work properly.
        3) Car takes time to start and not even start for so long.
        4) and many more please try to resolve my problem as soon as possible .
        Mahindra And Mahindra customer support has been notified about the posted complaint.
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          A
          Ankit6867
          Dec 27, 2021
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          I have booked Mahindra XUV 700, variant AX7 LP Automatic (petrol) Midnight Black 7 seater on 7/10/21.

          My booking Ref. ID. a0Y2u000004DndBEAS

          Order ID : OTF22A000261

          Delivery Date as mentioned on the website online portal was Between 13th dec 2021 and 20 dec 2021.

          But there is no update upon delivery of vehicle by the Dealer or by the company. The dealer is saying that they have got a mail from the company regarding the vehicle that it will be deliver in the month of April 2022.
          But i have not received any mail from the company regarding vehicle that it has been delayed

          Infact, i had received a mail that the vehicle will be delivered in the month of December 2021 and the same is been displayed on the online portal of the website.

          Disappointed with the delay in delivery of vehile, ahead of the waiting time period mentioned by the company as shown in the website portal.

          For what reason the delivery has been delayed and when will it be delivered,
          need to know the details ..

          Looking forward to hear from you as soon as possible.

          Awaiting for your response
          Mahindra And Mahindra customer support has been notified about the posted complaint.
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            G
            Gaurav Sant
            Dec 27, 2021
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            Address: Shop no 25 basement bhagwant complex, Near Nasik Road court

            I need the the the detail of Mr. Rahul Mahadu Mandlik who having a car of Mahindra & Mahindra Company its model no XUV500 bearing its registration no MH-15-GR-9226 and all having one Bajaj company two wheeler vehicle and the both detail certified copy need for court purpose
            Hence I am requested to give the detail certified copy for court purpose
            Mahindra And Mahindra customer support has been notified about the posted complaint.
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              P
              Pratikchavda
              from Ahmedabad, Gujarat
              Dec 26, 2021
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              Doors won't open with press button from the key. Also when i want to start the car, key being inside the car; display shows "please bring key in the car near the start button".
              When i try to open key from normal lock. Car makes heavy sound like intruder is attacking the car. This should not be happening !
              Mahindra And Mahindra customer support has been notified about the posted complaint.
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                J
                Jayesh Barve
                Dec 23, 2021
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                Sir,
                I had Purchased XUV 300 Vehicle on 26.10.2020 form Indore.
                Vehicle KM are 11600.
                Tyre bursted with a pin hole at side wall

                COmpany is not replacing tyre and refusing claim to be covered under warantee
                Mahindra And Mahindra customer support has been notified about the posted complaint.
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                  V
                  vinnykakkar
                  Dec 23, 2021
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                  Resolved

                  I have cancelled my Mahindra Thar online booking on 24/11/2021 on Bajrang motors, Haldwani ref. no. of booking is TH62C3E3343A, dated 04/07/2021, till date your dealer have not refunded advance payment, he is breaking T&C of booking, kindly look into the matter,
                  Regards,
                  Vineet Kakkar
                  Jan 24, 2022
                  Complaint marked as Resolved 
                  Mahindra And Mahindra customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 24, 2021
                  Mahindra And Mahindra Customer Care's response
                  Hi Vinny, apologies for the inconvenience caused. We have forwarded your details to the team who deals with the concerns related to online booking to facilitate necessary action.

                  Regards,
                  Customer Care Team
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                    S
                    Sourabh Sudhakar Kumbhar
                    Dec 22, 2021
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                    Dear sir
                    As we are your supplier...but here your management officers never co operates us in emergency...they never try to understand situation of supplier...as I personally came here for inventory work...but I dont have second dose and my second dose date also valid, not expired also done antigen test and have its report also...still your officers not allowed us...we used to came from long journey and here we didn't co operate by your officers...we have also boss and have to give answers to him...sometimes the freshers also come as become supplier...they get frustrated due this hilarious rules and regulations they got demotivated...your officers always on calls...wait us for 30-50min...we were just wasting time here...and after waiting they said, we will not permit you...this is just waste our time money and all things...So please We request you... please do something needfull.
                    Mahindra And Mahindra customer support has been notified about the posted complaint.
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                      B
                      BinuGeorge9846
                      from Ayoor, Kerala
                      Dec 21, 2021
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                      Address: Mahindra body workshop centre ,kollam, Kollam, Kerala

                      Our mahindra thar was met with an accident so the vehicle was taken to service centre, the vehicle has been received back after a month due to lack of availability of required product but they haven’t resolved the problem’s hence the vehicle have been in service centre again. Its been long since the vehicle is in service centre. When we contact them we didn’t receive any proper answer
                      Mahindra And Mahindra customer support has been notified about the posted complaint.
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                        A
                        ank_mish
                        Dec 21, 2021
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                        Address: Seoni , Madhya Pradesh

                        I was amazed to see new features on XUV 700 and reached out to my regional dealer which is "Mahindra Accord Motors" in Chhindwara (M.P.) . I asked him quotations and test drive before diwali at around 15th Oct 2021 and I have followed up at least 8-10 times since then and haven't been able to get any test drive . I then bought Tata Harrier because the dealership of TATA were very responsive and helpful and gave me a good confidence about after sales services as well .
                        We are proud owners of Mahindra Bolero and Old Thar and wanted to try out XUV 700 for longer family road trips but we did not even get a chance to take a look at the vehicle. This dealership ignores its prospective and existing customers like no one else which in turn creates a bad name for Mahindra as well . I always have issues with them when I go for services of my old Mahindra vehicles and as a result I have stopped going to them for anything now .

                        Please take necessary steps against these bad dealers and protect your good reputation and trust which has taken a century worth of hardwork to get built .

                        A true Mahindra Fan
                        Ankit Mishra
                        mishra.[protected]@hotmail.com
                        Seoni (M.P.)
                        Jan 24, 2022
                        Complaint marked as Resolved 
                        Mahindra And Mahindra customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 23, 2021
                        Mahindra And Mahindra Customer Care's response
                        Hi Ankit, apologies for the inconvenience caused. We request you to please email us a contact number to [protected]@mahindra.com or call us at [protected] in order to assist you at the earliest. Regards, Customer Care Team
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                          S
                          Saurabh528
                          from Obra, Uttar Pradesh
                          Dec 21, 2021
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                          Respected sir,
                          due to accidental damage of my xuv300 on 17th november 2021, my car went into the repair status in one of the authorized workshop of mahindra.The vehicle & workshop details are as follows:-
                          1. Ro no.- ro22a012076
                          2. Workshop - raj india auto pvt ltd-varanasi
                          3. Reg. No. - up64aq5451
                          the vehicle was due to deliver me on 23th december 2021 but due to unavailability of certain parts the car delivery has been postponed indefinitely.
                          On enquiring the workshop manager he is unclear and unable to provide me with any of the details and instead asked me to search and provide the parts left to get the car.
                          With such a prolonged time duration of not having the car i am facing a daily issue of not having a convenience to do my daily work.
                          Services of mahindra is not adequate to provide the car services on time to the customer. There is no availability of parts to repair the car.
                          As a customer all the problems are being faced by me with no solution being provided from mahindra workshop. Calling and enquiring about the car for several times has left me in despair to what the workshop capability at mahindra really is & made me questioned whether i did a mistake in buying a mahindra car.
                          Please look into the matter so that i can get my car as soon as possible .

                          Regards,
                          Mahindra And Mahindra customer support has been notified about the posted complaint.
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                            V
                            VIDYA VIHAR RESIDENTIAL SCHOOL
                            Dec 20, 2021
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                            Address: AT.PS. GANIPUR BEJHA HOSPITAL CHOKE SAKRA MUZAFFARPUR

                            Mera machine hai so theek se kaam nahi kar raha hai usme protector ka lock lag gaya hai us lock ko kaise hataya jaye please ka jankari mere ko thik kar diya jaye Muzaffarpur ganipur bejha hospital Choke Sakra Muzaffarpur at post Ganipur bejha hospital chowk near PRIYANSHU MOBILE AND GIFT CORNAR okay please check check me me DJ Mahindra car okay
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                              B
                              Bathinda123
                              from Bathinda, Punjab
                              Dec 19, 2021
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                              Address: AVC Motors Bathinda

                              Want to bring in your notice that AVC Motor Bathinda of Mahindra and Mahindra exploiting the customers as they cheated me in the name of paid service . 1st they cheated me by charging me for AC filter but did not change it . 2ndly they did not bother to check the alignment, wheel balance and camber etc that costs me with the loss of my tires . 3rdly even on repeatedly requesting for fault in back camera working they do not checked it . Their behaviour is also very bad and they take much time to get the complaint noted .
                              Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                R
                                Ritwikkaushik7
                                from Chandigarh, Chandigarh
                                Dec 18, 2021
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                                Very bad experience

                                We had booked XUV 300 w8 optional at Harbir Automobiles dealership in Chandigarh.
                                And was about to recieve the delivery tomorrow 19/12/2021
                                But during Pre delivery Inspection, various features which were assured before in brochure are missing

                                1. 7th airbag ( knee airbag )
                                2. Rear fog lamp
                                3. Keyless passenger entry
                                4. Boot lamp
                                5. Rear passenger seatbelt indicator
                                6. Driver gate reflector light
                                7 . Heated ORVMs

                                Hence we are cancelling our Booking ( even after disbursing 90 % of price ) .
                                I hope this message goes through administrative department / senior officials
                                And make my process of cancellation smooth
                                Response from Dealership have so far been rigid, rude and non- supportive
                                Please acknowledge
                                Thank you

                                Dr Ritwik Kaushik
                                Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                  K
                                  kshitiznimish
                                  Dec 18, 2021
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                                  Address: A1-902, sec-89, Tulip Ace, Gurgaon, Pin code 122004

                                  Hi Team,

                                  I have ordered an XUV700 online wherein my dealer is trob auto sec-18 gurgaon now at the time of delivery they are asking for the incident charges and not relieving the same seeking gor help
                                  Mahindra And Mahindra customer support has been notified about the posted complaint.
                                  Hi All,

                                  Please find attached booking details unnecessary incidental charges are leaved on my booking seeking for the help.

                                  Please contact me on [protected]
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                                    D
                                    Dineshkumar Appadurai
                                    Dec 18, 2021
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                                    Address: CAI , Pollachi

                                    Hello,
                                    I have purchased new supro maxitruck t2 on year 2020 which just an year old, Last week i.e 10/12/2021 my vehicle meet an accident so we had taken vehicle to an authorized dealer CAI industries, pollachi-642001 . after crossed verifying my vehicle service people informed me saying due to accident engine was not function and it cannot my covered under warranty though engine is under warranty period and advised me saying we can go for insurance so it will done . Now insurance company checked my vehicle and informed me saying their was no physical impact on engine so we cannot claim for this we are ready to give claim for the parts which got damage, since vehicle is in under warranty you can better talk to the dealer and they closed the case . kindly advise what can be done on my case . my contact number : +91-[protected] . since we had very good trust on mahindra we purchased the vehicle though we have plenty of option available in the market after this incident will that same trust will be carry forward or not . my email : [protected]@gmail.com
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                                      R
                                      Ramnath P
                                      Dec 16, 2021
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                                      Address: Kottayam

                                      I had given my 2017 model TUV 300 T8 (KL05 AP 4348) for regular service (60000 kms ) at Horizon motors Thellakom Kottayam on 4-Dec-2021. The total expense of service came to 12700 rupees including some replacements suggested by the service personnel. They returned the vehicle assuring they found no other complaint in the vehicle . From the next day I noticed vibrations in the vehicle which I informed to the personnel . He asked me to bring the vehicle for inspection . I could not take it immediately due to personal engagements . today i observed that the gear shifts are very tight and iam also unable to put the vehicle in reverse, .The vehicle was taken to Horizon motors and after inspection it was informed that i have a damaged flywheel and its replacement costs 20000 rupees. I am highly suspicious that a trouble free vehicle which was taken for service immediately developed such a serious defect in no time . when the vehicle was delivered back they informed of no other issues after driving and then the next day a serious issue is observed . iam sure that such am issue might be a problem caused by improper service . I request you to look into this matter and help to reach a amicable settlement .
                                      Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                        J
                                        jossy jacob
                                        Dec 16, 2021
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                                        Address: kottayam

                                        I booked my XUV700 AX5 variant midnight black, automatic transmission on October 7, the first day when the booking started for this car from my home town Kottayam, Kerala (horizon motor). Recently I received the SMS from Mahindra that, my delivery date will on may 2022. Could I know any reason for this delay? many of those booking after the first day of booking already received the car and for others got the recent dates. Is this delay because I trust Mahindra even before the launching the car or due to booking on the first day at a lesser price rather than others could please clarify my doubt on the above matter to finalize whether I need to look for a better option. Below mentioned details are about my booking.
                                        C[protected]
                                        Mahindra And Mahindra customer support has been notified about the posted complaint.
                                        I booked my XUV700 AX7 variant, automatic transmission on October 8, i went there to book on 7th oct they mentioned the booking is closed for today then i visited next day & booked on 8th oct on increased pricing Order No.OTF22C000371. Recently I received the mail in December 2021 from Mahindra that my delivery date will on Dec 2022. Could I know any reason for this delay? many of those booking after the first day of booking already received the car and for others got the recent dates. Is this delay because I trust Mahindra even before the launching the car or due to booking on the first day at a lesser price rather than others could please clarify my doubt on the above matter to finalize whether I need to look for a better option. Below mentioned details are about my booking.
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