Mahindra And Mahindra Complaints & Reviews

I have been following up for getting my 2nd service done ( 10000 kms) for XUV 500 and had tried reaching Javed Shaikh, Mandar Manjrekar and Ajay Dalvi. Phone numbers and details were shared from Call Centre. No calls were answered by any of them. However after sometime call back was received from Ajay and he assured for call from executive. I received call from Amrutu (mobile number - [protected]) and had asked to get my vehicle serviced on 7th or 8th July and she confirmed nothing is available prior that. She confirmed it will be done on 7th and there will be pickup and drop facility available. However when I tried reaching her back she is not answering calls from 2-3 days after that. Today I was finally able to reach again on same number and it was answered by Priti Pilankar. I came to know that there was NO service appointment been booked. She also confirmed that no service appointments are available till Wednesday and even if booked for coming wednesday no pickup/ drop facility will be available. I would trying to get my car serviced since start of the month and finding it extremely difficult to get 1 service appointment ??

I have run 34000 kms as of now. This is my 4th service. But, my two front tyres was totally damaged as the service man was not checked properly. The tyres was not properly rearranged from front to back, so that the tyre was totally damaged. I have complaint about that in the show room, but the proper answer was not given. Also, the last service, water wash was not done. I have told 3 complaints from the car. But it was not fulfilled. Nothing was done from the service side. The were damaging the car.
It was happened from the Tiruvannamalai, jain cars. Actions should be taken. Otherwise we are not ready to service to the show room. Even the water from the engine was not refilled. They were lazy and not fulfilled the customers enquiry.

Myself Prasanna Kumar from WB Purba Bardhaman.I went to showroom for HSRP for my old scorpio but no response from your showroom. He didn't attend me gentle.

I have booked an XUV300 vehicle on March 6 2021 from Mahindra Sireesh Auto Rajajinagar, Bangalore with Customer ID -C[protected]. I have been told that the vehicle will be delivered within 8 weeks from Dealer .It's been almost 4month for now, still not delivered and also they have hiked the price of the vehicle. There is an Increase in price of almost 1.5L when compared to price at the time of booking .Dealer said that the same price will be charged at the time of delivery, but now they are not agreeing to their words. In the phone call the respective sales person is demanding to give any proof/written records for that. Is this is the way they are treating the customers ??? .Already they have delayed Delivery for more than a 2 months and now they asking for written records. This is not acceptable and its really frustrating to deal these things inspite of we are giving them the business.

𝐓𝐡𝐢𝐬 𝐢𝐬 𝐚 𝐦𝐚𝐭𝐭𝐞𝐫 𝐨𝐟 𝐜𝐨𝐧𝐜𝐞𝐫𝐧, 𝐚𝐬 𝐈 𝐡𝐚𝐯𝐞 𝐥𝐨𝐬𝐭 𝐭𝐡𝐞 𝐭𝐫𝐮𝐬𝐭 𝐨𝐧 𝐌𝐚𝐡𝐢𝐧𝐝𝐫𝐚 𝐰𝐡𝐢𝐜𝐡 𝐈 𝐮𝐬𝐞𝐝 𝐭𝐨 𝐚𝐝𝐦𝐢𝐫𝐞 𝐚 𝐥𝐨𝐭 𝐨𝐟 𝐢𝐭𝐬 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐨𝐟 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐚𝐧𝐝 𝐠𝐨𝐨𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬. 𝐇𝐨𝐩𝐞 𝐌𝐚𝐡𝐢𝐧𝐝𝐫𝐚 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝...⇄ 𝐭𝐡𝐢𝐬 𝐚𝐧𝐝 𝐬𝐨𝐥𝐯𝐞 𝐭𝐡𝐞 𝐢𝐬𝐬𝐮𝐞 𝐚𝐬 𝐬𝐨𝐨𝐧 𝐚𝐬 𝐩𝐨𝐬𝐬𝐢𝐛𝐥𝐞. 𝐖𝐡𝐨𝐦𝐬𝐨𝐞𝐯𝐞ð�...⇄ 𝐢𝐭 𝐢𝐬, 𝐏𝐥𝐞𝐚𝐬𝐞 𝐫𝐞𝐬𝐨𝐥𝐯𝐞 𝐭𝐡𝐞 𝐈𝐬𝐬𝐮𝐞 𝐀𝐒𝐀𝐏.

𝐈 𝐑𝐞𝐪𝐮𝐞𝐬𝐭 𝐚𝐥𝐥 𝐭𝐡𝐞 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐰𝐡𝐨𝐦 𝐞𝐯𝐞𝐫 𝐢𝐭 𝐢𝐬 𝐩𝐥𝐚𝐧𝐧𝐢𝐧𝐠𝐭𝐨 𝐛𝐨𝐨𝐤 𝐌𝐚𝐡𝐢𝐧𝐝𝐫𝐚 𝐗𝐔𝐕 𝟑𝟎𝟎 𝐬𝐞𝐫𝐢𝐞𝐬, 𝐏𝐥𝐞𝐚𝐬𝐞 𝐚𝐬𝐤 𝐝𝐞𝐚𝐥𝐞𝐫 𝐭𝐨 𝐠𝐢𝐯𝐞 𝐚 𝐰𝐫𝐢𝐭𝐭𝐞𝐧 𝐫𝐞𝐜𝐨𝐫𝐝𝐬 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐝𝐚𝐭𝐞 & 𝐏𝐫𝐢𝐜𝐞 . 𝐄𝐥𝐬𝐞 𝐲𝐨𝐮 𝐠𝐮𝐲𝐬 𝐰𝐢𝐥𝐥 𝐟𝐚𝐜𝐞 𝐭𝐡𝐞 𝐬𝐢𝐭𝐮𝐚𝐭𝐢𝐨𝐧 𝐰𝐡𝐚𝐭 𝐦𝐚𝐧𝐲 𝐩𝐞𝐨𝐩𝐥𝐞 𝐚𝐫𝐞 𝐟𝐚𝐜𝐢𝐧𝐠𝐧𝐨𝐰.

Thanks.

Dear sir / ma'am
i inform you my vehicle mahindra jitto rj10ga4609 give bad averege from long time. I done to complain maximum time your egancy but not solve my problem. So please some solution .
Thank you very much

Dear Mahindra team.

This is Sajad Ahmad Dar from Srinagar J&K. I wanna hereby put two points regarding my recently bought XUV 300 date December 2020.
1. Suspension is not upto the mark as was promised for XUV 300. Little road irregularities are also felt noticeably while driving.
2. AC performance not too good. AC cooling is very poor even when compared to lower segment of other brands.

Since I have spend 11.4 lakh for the car. But the 2 points mentioned above have been observed since beginning till now. I thought that as the car will run, these may get ok with driving. There is no improvement even after driving more than 3000 KMs.
Mahindra being customer centered indigenous brand, I therefore request to please intervene to get these two issues resolved at the earliest please.

Hi,
Thanks providing this support.

As I am waiting from morning for My Mahindra TUV (UP32JF1900) for Regular Servicing, Staff of Mahindra is doing Misbehaviour and not completed the service of my Car. Battery and Shampooing price is also included but they didn't do their job.
Kindly do the needful.

I booked thaar in[protected] thaar raj vehicles Mohali, 20000/- rupee, they comit 4-5 month, but now 10 months crossed, but they changed 6 times cpd dates, now last cpd date was[protected] today changed messages by raj gm Sunil wrote cpd[protected], not reply my call I called 5-7 times but not reply me, why gm doing such crazy things, my friends booked thaar after me received their delivery but why my delivery too late May be they do something wrong Atlantic builders devinder singh [protected]

The service center authorities informed me of the repair cost of rs.12500 the day before the delivery of the repaired vehicle. The next day when i went to pick up the repaired car, the service center authorities informed me that it would take another day. On the same day i make an advance payment of rs.10000.
When i went to pick up the car the next day, the authorities informed me that the car had caught fire at the repair service center the night before and that it was my responsibility. And this car will have to pay around rs.14000 extra for repairs. Its been 40 to 45 days since my car was at the service center. I repeatedly appealed to the higher authorities but got no solution. Customer care is my complaint number (Cf[protected]). Sir please help me.

My 4wd system is not working at all and if you go back to 2H from 4H the 4H lights still blink and the car make weird noise sometimes while driving on road from front side

I also have another Thar diesel 2021 which 4wd system is working fine I already have send my car once to the dealership they couldn’t find out the problem

This is Satish Kumar Bavana booked XUV300 W8 Diesel manual on March 5th 2021 at India-Garage Palace cross road branch, Bangalore, Karnataka. We have agreed to pay 13, 30, 000 for the vehicle and within 2 months the vehicle would be delivered. Attachment for proof.

I have given cheque worth 10, 00, 000 on 20th April for delivery of the vehicle. Attachment for proof.

Now i got a call to pay 14, 30, 514 rs for the same vehicle after waiting for 4 months.

So it is NOT fair to increase price to customer like me (who has lot of trust on Mahindra). Intentionally dragged till july so that you will get more money.

Can you please respond to my query.

Will you give for old price to maintain your promise/Trust or loose your valuable customer like me which you are breaking you promise/reputation/trust/Brand values

I had booked the All New Thar on 20th October 2020 with a token amount of 21, 000. Till date I do not have a delivery date. I have tried to connect with the customer care but they just wont call back. The dealership has no answers. Please help

Dear Mahindra,

I'm Mahesh a customer of Mahindra bolero

It has been a 8 months to buy a car from Haridwar jwalapur branch.

How it is possible to you can deliver this kind of cars to customer.

I have attached pic of issue

Dear Team,

Sub: - Grieviance on the Booking of Thar Diesel Automatic Hard Top Mystic Copper Colour.

This is to bring to your kind attention that I, (Ajit Pal Singh) have booked a Mahindra Thar AT, HT Diesel variant on the 23rd of June 2021 by paying the said booking amount of Rs 21, 000/-..
It was on this same day, when i had gone to take a test ride of this vehicle and have met with one of your sales executive Mr Akash Dutta, at the Royal Motors.. I was told that there is a waiting period of 9 months for the vehicle which i was looking for, but at the same time i was confirmed that one the above said vehicle is readily available as it has been cancelled by some of the another customer of yours.
I was also committed that if i do the booking on the same day that is on the 23 rd of June 2021, then i would be delivered with the vehicle within 21 to 30 days from the date of booking.
I was asked to go to the warehouse near Ruby hospital to have a look at the car being kept there for delivery, after visiting your warehouse i went back to the royal motors showroom and paid my booking amount as requested by Mr Dutta.
At the time of making the payment, Mr Dutta confirmed me that he will take a minimum of 21 days to 30 days time to handover the car to me as he will have to make certain arrangements by showing that the earlier booking was cancelled and i was in the waiting queue..
And it will become easier for him to deliver me with the car.. He also confirmed that during this waiting period even if there is any increment in price that wont be applicable to me as the car is ready with him but the delivery procedure will be taking time because of the internal matter of Mahindra Company..
One Mr Jay Kishore from ICICI bank had also come to my office to complete the loan formalities and even he after having a conversation with Mr Dutta also confirmed that the vehicle is ready for delivery and the same would be done once my loan formalities are done..
During this while my loan got approved by the ICICI bank and recently after the loan was approved i received a call from Mr Dutta stating that the vehicles price was increased by around Rs 1 Lakh..
Upon this when i told that i was confirmed that the vehicle was ready and i wont be charged with any increased amount even if in case the company increases the price, , Mr Dutta started saying that my vehicle was not ready in stock but was in transit..
I visited the Royal motors showroom today as Mr Dutta had asked me to visit and to do the down payments.. I was in the perception that i would be charged with the old amount but i was wrong, Mr Dutta asked me to pay with the increased amount.. I requested him that i would like to meet with any of his senior to talk upon the matter, , Mr Dutta asked me to wait for a few minutes so that i can meet with his senior... I kept waiting for nearly an hour but neither the senior nor Mr Dutta turned up.. And i had to leave without even being able to talk with any responsible person
This behavior was in real not expected from a reputed organisation like Mahindra. Later in the evening i received a message from Mr Dutta that if i am not interested in buying the car on the higher price then i shall send a mail to the provided mail id that i want to cancel the car..
I will Look forward that a strict action should be taken against the authorized person of such a reputed organisation who is misguiding customers and expect a favorable response from your side.

I would request to the higher authorities to kindly look into the matter so that i can be delivered with the car before the 19th of July.
Mr Dutta is also aware of the facts that its my sisters marriage on the 21st of July 2021, and this car is basically been bought as a part of a gift for my own real sister named Ms Parvinder Kaur.. My sisters emotions are attached with New Mahindra Thar, So we thougght of Booking the car and it would work out to be the best gift on my sisters marriage.

Looking Forward for a favorablle a nd earliest reply.

Ajit Pal Singh
[protected].

I've been driving my thar for 5 months now and the only issue I faced several times was the DEF dosing malfunction.whenever this issue was coming I used to go to the company and they used to keep my thar there for 24 hours to fix the issue.For 2-3 times I went there to fix this issue.Please tell what should I do because this thing is creating a lot problems and I guess this malfunction will never never go away and I need to go everytime to...

Marazo car no ap39tb0403
vhecle turbo failure show room supervaisuer tell me to no waranty
vehicle run km 85000 only

Muze confirmation letter sahi hai ya galat check karvana hai

I am ajab singh from gwalior madhya pradesh...मेरी XUV 500 खराब हो गई थी जिसे सुधरवाने हेतु मे उसे ग्वालियर मध्यप्रदेश मे महिंद्रा के शो रूम ले गया था किंतु आज २० दिन तक भी शोरूम से कोई सुधार नही हुआ एवम सुधार के सम्बंध मे कोई जानकारी नही दी जा रही है जबकि मेरे द्वारा १००००/- रुपये फीस भी जमा करवा दी गई है
नाम : अजब सिन्ह राजपूत
गादी न. - MP04 CP8245
Mob. No. : [protected]

I am a proud owner of a W11 XUV 500, registration, MH47AB 7724, 2018 model. The care was send for Regular servicing at 30000kms on 28th of June and brake fluid was topped up. Thereafter within 2 weeks the two rear wheel calipers developed leaks and the brake fluid levels reached the low level alarm.

This can have catastrophic consequences since I drive multi terrain and on hills.

The servicing centre is NBS, Goregaon, Mumbai and they dont seem to know why the leak occurred and I see them getting defensive when I spoke to them of a Root Cause Analysis. It is possible that oil top up has caused emulsification for example, this needs to be analysed by the design and production team as well.

The Service Engineer said this nature of defect is very rare and he has only seen this case so far so early in a car's life.

This needs to be escalated and investigated appropriately.

Regards

Rajat Malhotra
[protected]

I have given my vechile tuv 300 T8 automatic to Shivnath automobile service workshop chikali bhilai,
On Saturday we gave vechile for regular service, they said that timmer belt and alternator belt needed to be change we agreed . And some other work were also noted but when we got vechile in evening it’s auto gear shifting started giving problem vechile starting problem same and when again taken vechile on Monday for issue fiest they took 2 hr to take vechile in and from morning 10:15 till 2:30 pm no one attended vechile and not giving any proper reason and time for vechile delivery. What to do after buying costly vechile if we don’t get proper service. My contact detail [protected]