[Resolved]  Mahindra And Mahindra — Xuv 500 engine fault

Address:Begusarai, Bihar, 851117

My car showed engine oil pressure low at 37000 kms whereas the scheduled oil change was at 40000 kms. Timely servicing at authorised centres were carried out. A noise started coming from engine after 5 kms of drive after the warning. Around 15 kms of driving I found a authorised centre and got my car checked. The mechanic there said the noise was coming from the head of the engine. I don't understand how such a thing can happen when I have followed all the protocol. I am deeply disappointed and am thinking of taking a legal action against the company if my vehicle is not delivered to me in suitable condition and without me being charged for something where the fault is entirely of the authorised service centres.
I hope to get your cooperation and justice.

Thanking you,
Maj Kumar Adarsh
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May 11, 2017
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
Mahindra And Mahindra Customer Care's response
Sir, please email us your contact and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected].

Regards,
Customer Care Team
Complaint comments 

Comments

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