Comments
I have responded to the email with my comments. I'm already aware of the cancellation charges. The problem I have is that the agent of make my trip charged me Rs.24, 000 as cancellation charges. Please investigate with the details I have provided. I'm not happy with the outcome
Dear Jushma
Greetings from Make My Trip !!
In reference to you complaint, please note that thesebooking are being confirmed online on ourwebsite and refund has been processed in the original mode of payment. Hence we would request kindly get in touch with the respective agentfrom whom you have got this booking confirmed.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from Make My Trip !!
In reference to you complaint, please note that thesebooking are being confirmed online on ourwebsite and refund has been processed in the original mode of payment. Hence we would request kindly get in touch with the respective agentfrom whom you have got this booking confirmed.
Assuring you best of our services.
Team-MakeMyTrip Care
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Greeting from Make My Trip !!
In reference to your complaint, kindly find the below mentioned break up of cancellation charges on your respective bookings :
NF[protected]
Booking Cost – 11070
Airline penalty – 2250 * 2 = 4500
Convenience Fee – 250 * 2 = 500
Actual refund – 6170
NF[protected]
Booking Cost – 13996
Airline penalty – 2000 * 2 = 4000
Convenience Fee – 250 * 2 = 500
Actual refund – 9496
We hope that we have resolved your complaint satisfactorily.Assuring you best of our services.
Team-MakeMyTrip Care