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MakeMyTrip India Complaints & Reviews

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Last updated Apr 25, 2024
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MakeMyTrip India reviews & complaints page 337

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J
Jayshree Jagtiani
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service received nor the support link updated for booking id ID IN1504B0S162809 inspite of several follow up calls and emails

Address:Mumbai City, Maharashtra

Hi For our booking id ID IN1504B0S162809 the full payment was made on 29th June with our travel date scheduled for 10th July ie tomorrow. We were being advised by Mr Bhadresh Patel who is the incharge for our bookings that call will be received from operations team who would advise on our intenary for the whole tour. We havent received any call till date inspite of several follow ups done by Kanchan Mala, Krithika Gangadharan and myself-...
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T
Thanga Raj Chelliah
from Roorkee, Uttarakhand
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don't think to go for makemytrip for any booking

It is an organized company. This is an example: Booking No : IN1504B0S020390 Refund Processing Date : April 10, 2015 Refund Reference Number : [protected] Refund Amount : 23, 660 The refund would reflect on your card in next 7 business days the amount is not refunded till date. MakeMyTrip is the WORST company in my experience....
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Mugdha bandiwdekar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sending mails for payment which has already made and also not providing detailed invoce

Hi I am Mugdha and this is my Booking ID Number : IN1506B2S047768. I booked international flight tickets and i paid through my debit card after one month i am getting message that you payment is due. Also for this payment they have sent final Ticket and payment advise then how can they send such mails to customers. Also i have been asking for detailed invoice of my ticket with each and every amount they are charging with break up but till...
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A
Amruta Lokhande
from Pune, Maharashtra
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Non receipt of promised services of Value Pack for Dubai

Address:Mumbai City, Maharashtra

Dear Sir/Madam, Please refer the trailing mail that I had written to makemytrip.It has all the details.Despite of seveal emails I have not received any response from them.For new packages and paymenst makemytrip calls you n no of times but when it comes to complaint resolution there is no response. " Dear Sir, I had booked package for 6 people to Dubai. My travel date was 19th May'15. The basic package was for 38500 Rs.I paid...
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R
rjeffyremy123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travel ageny makemytrip cheating many passengers, posing as airlines agent and cheated many people `

Address:Bangalore, Karnataka

makemytrip is a fraud traavel agency and cheating many people and even after making the paymenbt you will not be getting the tickets also they them self cancel the tickets but no refund and bewaare of this frauds operating from haryana, and mr kujnal mr vaibhav etc a groups of frauds operating this makemytrip people beware of this fraud travel agent never ever do any transactions with your credit card or debit cards you will loose moneyk,...
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R
R Mat
from Bengaluru Pete, Karnataka
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System error - Flight booked with Wrong date

Address:Bangalore, Karnataka

MakeMyTrip Booking ID -NF[protected] Booking Date - Tue, 7 July 15 Travel Details – Blr-Del (17Sep.2015) & Del-Blr(20Sep.2015) When I was making this booking, I carefully checked all details & did the payment After 2 mins. I received a confirmation & I was shocked to see the return date as 20 Dec. 2015 I immediately called MMT customer support team, who told me that since the systems are getting updated I need to call them after...
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O
onlinedave
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done for Cancelled Tickets

Address:New Delhi, Delhi

In another case of cancelled transactions, I was supposed to be refunded Rs 75503, only Rs 7000 has been refunded. I have written proof of what needs to be refunded but Make My Trip is not taking the refund seriously. Booking Id IN1505B1S084458. No response from their team on difference amount....
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onlinedave
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging, Fraud by Make My Trip

Address:New Delhi, Delhi

I had booked 3 tickets from MakemyTrip.com on 26th June with Booking Id IN1506B2S254813. I was charged Rs 107093 where as the Invoice from Airline is for Rs 99411.I was informed that extra money will be refunded once I give the Invoice from Airline. I have been following for over 2 weeks and no one in Make My Trip is taking my case. I called their helpdesk over 15 times and have raised online complaint for 10 times but still there is no...
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A
akshaymnjain
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight tickets not confirmed, money not refunded, no response from customer care

Address:Dakshina Kannada, Karnataka

‎Dear Sir, On 11/06/2015 I had bought a flight tickets for my family (7 tickets including one child for a round trip of Mangalore Delhi. (going on 27/08/2015 and return on 01/09/2015) And an amount of Rs.68466 was debited from my Axis Bank Account and i could see successful bookings on my screen after the payment is done. To my surprise i got a mail which said Portion of the Booking has been failed which was for SpiceJet from Mangalore...
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A
azharkothawala
from Gurgaon, Haryana
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booking date does not match airline ticket

Address:Mumbai City, Maharashtra

Hi, i have been contacting makemytrip for the past 2 weeks with no avail. the ticket booked by makemytrip and the ticket booked by the airlines are not the same. i have been following up continuously to get the error resolved but the response form your end has been shameful. i booked a ticket for 25th august 2015 and due to some back end error on your part the airline has issued a ticket for 25th of june 2015. my booking id is NN[protected]....
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J
jarnail singh ghuman
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of money for cancelled tickets

I canceled my flight for SFO on 17 jun 2015. The ANA airline refunded Rs. 103376 in the A\c of makemytrip with icici bank on 18 jun 2015, but the co. Makemytrip is not paying it to me and continosly making fool by one word or the other. I am contacting makemytrip on daily basis but all in vain they are least bothered for my refund. .Detail of my journey was as: del 18 jun 2015 and return 16 sep 2015. Airline was ANA and ticket no.[protected]...
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S
subhashbhatia94
from Mumbai, Maharashtra
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Fraud booking made by Make my trip travel Expert and Unethical behaviour by them

Address:Gurgaon, Haryana

Dear Team, I booked 3 Heliocpter tichets from Phalagam to Panjtarni with Hotel stay for dated 05 july 2015 from Make My trip though travel expert name Navin Gangwani of Make My trip on 03rd July 2015, where he confirmed the booking and i paid the amount of Rs 33, 000 through net banking through the Make My trip website link which he shared though his official e-mail . He confirmed to share the tickets by 12 noon 04th July...
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J
jChereath
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done even in case of medical emergency

Address:Thrissur, Kerala

I had made a booking with makemytrip for a trip to Malaysia on 18th July 2014. Booking Ids are IN1404B7S218778 and IN1405B8S013993 and made payment of 1, 80000rs. As my father was in ICU, i asked them to postpone or cancel the trip. They were saying nothing can be done on the same. I tried contacting several agents there. Their behaviour was very rude. I had to cancel the trip. My father passed away on next day. I asked for refund. they are...
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G
gochaudhari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baggage allowance not issued properly

Address:Pune, Maharashtra

Hi, For a while I have been talking to an agent from Makemytrip about the 3 piece baggage problem. When I first talked to him about the ticket, he told me about the fare for an airline flight ticket with three baggage allowance. I agreed and went ahead booking the flight. But the ticket I was issued had only 2 bags written on it and on asking, I got the answer that it depends on the airlines whether to issue the third bag to you or not....
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V
VarunSood
from New Delhi, Delhi
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Worst Kind of experience with MakeMytrip.Com

Address:New Delhi, Delhi

My MMT booking ids - IN1505B1S212618, IN1505B1S212759 My MMT complaint reference ids[protected],[protected] Amount Paid - Rs. 41, 968 Mode of Payment - Net Banking Phone no - [protected] We are a family of 4 who had booked the tour package - Amazing Ladakh with Pangong stay (8 nights/7 days) from 7th June, 2015-14th June 2015 from Delhi-Leh-Delhi, via Mrs Kamlesh Kaur, a pre-sales executive working for MMT, on 24th May. Issues...
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Bittoo Raj
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding_to_update_payback_number

Address:New Delhi, Delhi

I want to update my payback account details because my payback details does not match my profile account details. Account Show as a different name. I want to Update my profile on payback account.
I have also wrighten on payback support but he reply my to contact makemytrip customer he create your profile. So Please update my payback account profile and suggest me how to update profile.

I havel allready Query of payback...
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Avin Dhawale
from Mumbai, Maharashtra
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Payment not received for ID NU27011961658696

Address:Pune, Maharashtra

On 15th Jun 2015, I had a transaction but after payment it was showing transaction was not complete. I got mail from MakeMyTrip stated that I'll get my money back in 72 hours. After that I called them 6 times and wrote several letters. They asked for my bank statements two times and I have submitted also still every time they are saying that in next 72 hours I'll get my money. I dont know what kind of service they are providing. I'll never...
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Loganathan Kandasamy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please read fully: Booking ID: NL2081483608

Address:Bangalore, Karnataka

Booking ID: NL[protected] I have booked my holiday pack for Kerala on 30 June 2015. For that I have paid 27, 192 at the same time I received the confirmation. For your reference please follow my attachment. On next day 1st July 2015 I have received only the Air ticket confirmation. For your reference please follow my attachment. As per my holiday pack I need to receive [Air ticket + Hotel + Local cab + Site seeing Voucher], but I...
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Kaka4711
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Refund settlement

After canceling my Sirinagar Trip (due to floods in Sirinagar) I got a refund voucher. Voucher is for future bookings on MakeMyTrip website. Now when I need to book, the voucher did not work. All my complaints and requests are ignored except the electronic complaint acknowledgement. I feel myself cheated and left with no choice except going to the legal way. Any one have similar experience, kindly contact and advice me. Complaint...
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Bhavita Bhatia Gaur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by Make my trip

Address:New Delhi, Delhi

My booking ID is NP[protected]. I would like to complaint against make my trip for charging me triple amount & still booking was not made according to them. They are not providing me clarity on anything. I would like to get a clear answer from make my trip on the following questions. 1). As per you my booking is cancelled for Goa than, Why i am receiving SMS from AIR ASIA? 2). My payment was of Rs. 30, 392/- than why have you debited...
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