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MakeMyTrip India Complaints & Reviews

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Last updated Mar 14, 2024
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MakeMyTrip India reviews & complaints page 339

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D
Dr. Thomas Stanly
from Ernakulam, Kerala
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not refunding my money despite failure to provide me Hotel

Address:Dehradun, Uttarakhand

Booking id : NH[protected] MOB NO:- [protected] Name: Thomas Stanly I had booked a room in hotel GP GRAND in Dehradun for Rs2500 on[protected] to attend a very important interview.Makemytrip had confirmed the availability of the room and i received a message from makemytrip saying i can check into the hotel by showing the booking message and all those usual crap. When i reached the hotel at 8:00 pm i was shocked to know that makemytrip...
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Pawankr87
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake itinerary & false commitments been made by Make my Trip...

Hi Team, I booked a honeymoon package Honeymoon Hues with Make my trip. The Itinerary which was shared & which I actually got were totally different & with this fake itinerary Make my trip has cheated me. Below are the details of the committed itinerary & the fake itinerary I actually got during my stay. 1. Daily Breakfast & Dinner except at chandigarh-- We haven't got dinner at Delhi, The hotel staff informed me that they haven't...
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V
vibhor@123
from Naini Tal, Uttarakhand
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non refund for service not provided

Address:Udham Singh Nagar, Uttarakhand

i had a adjoining flight from delhi to banglore of indigo and then banglore to manglore of jet airways. due to delay in flight of indigo by 40 minutes, i was unable to reach my next flight on time. i reached 35 minutes before the departure and the staff of jet airways refused me the boarding pass. now they are not even refunding the money. date of incident : 21 june 2015 booking id : DEL-BLR-DEL trip starting 21 Jun for Booking ID NF[protected] ...
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N
navneet.helpline
from Pune, Maharashtra
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payment fraud by make my trip

Address:Lucknow, Uttar Pradesh

actually i have booked 7 tickets of flight number 6E-377 indigo from lucknow to new delhi on 18-6-15 from make my trip website & the payment of Rs.20502 has been deducted from my account. But no sms or email has been received upto now. Customer care executives said your booking is cancelled and the amount is reflected in your account within 3 days. Now what can i do, as i have to book the tickets urgently & the amount is already deducted...
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F
fizzamerchant
from Nashik, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WE had paid for 3Star hotel but we did not receive the service of a 3star hotel. BOOKING ID : IN1504B0S068336

Address:Nashik, Maharashtra

BOOKING ID : IN1504B0S068336 we had booked a 4 night trip to Leh through makemytrip.com between 4 -8 may 2015 U had given us a stay in 3 star hotel As per agreement hotel accomodation willb in 3 star hotel The hotel which u had booked forr us 1.Did not have 24 hrs hot water in a very cold place leh. 2.Flooring in room was spartek which would b very very cold. 3.Construction work was going in the hotel which was causing disturbance 4.WiFi...
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Happy Solutions
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nightmare with MakeMyTrip.com

Address:Mumbai City, Maharashtra

Nightmare with MakeMyTrip.com is a more apt tagline for your company. I had booked Singapore-Malaysia Delight package of 6D/7N vide BookingID: IN1504B0S156643 and BookingID:IN1504B0S156671 for Four PAX from 29 May'15 to 5 Jun'15. Below are the deficiencies in services promised but not delivered/delivered late for which I demand compensation and apology:- Singapore (30May-1 Jun) 1. On Mon, Apr 20, 2015 at 2:57 PM, Suneha Das wrote...
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Deepshikha Jain
from Indore, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND NOT RECIEVED

Address:Mumbai City, Maharashtra

As mentioned to a make my trip representative Mr. Rishav Bhagat, I have not received my refund amount of Rs, 35, 863, even though I was promised it would be in 3-4 working days. Its been about 20 days now. I had cancelled three booking Id's, NF[protected], NF[protected] and IN1503B9S201502 on 27th May. I got a confirmation message too from their side immediately after. Ref No's of my complaint are:[protected],[protected],[protected]. p.s.-...
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deblina_79
from Bangalore, Karnataka
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Refund not received (3 months over)

My date of journey :6th march 2015 thru Indigo flight I booked ticket on 28th Feb 2015 thru MakeMy Trip.com (Booking ID:NF[protected]As per above booking ID I would suppose to get refund Rs.2105.00 According to Make My Trip they are telling that they have refunded my amount on 21st April 2015. But till date the amount is not credited my account, for this regard my all bank statement is attached herewith. My Complaint Registered Reference...
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T
tej7765
from Pune, Maharashtra
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Cheating by makemytrip (Charismatic Kashmir)

Address:Vadodara, Gujarat

I had booked a Charimatic Kashmir Package from makemytrip (Vadodara to Kashmir). For my vacation in May 2015 I had booked in February. During my trip to Kashmir I was shocked to discover that my co-tourists had payed 3000 to 4000 Rs less per head even when they had booked the package just 10 days before travel date. I raised complaint on their website, escalated several times on their website with my login and sent repeated reminders to...
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P
Proframiyer
from Mumbai, Maharashtra
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Grand tour of usa unethical behaviour

Address:Mumbai City, Maharashtra

Make my trip had promised us that for our group of ten pax, they will provide us with a separate coach, confirmed via e mail by them but not kept up their word. There was no one to pick us up at New York airport and had to take a taxi to the hotel. Names is husband and wife were mixed up for sharing rooms. Mr.Lakhani was with Mr.Ramchandran, mrs.ramachandran with Mr. Patel and mrs. Patel and mrs. Lakhani. We had a horrible time in the Caribbean...
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Dasharath Gulve
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Agent and crap customer service

I wanted to book for a online ticket for my parents to come to visit me. The online fare for London Heathrow from Mumbai was Rs 95870. My dad is not a internet person so he went to make my trip office in Mumbai. He was quoted a rate of Rs 112000. Then after quering with agent he told my dad that make my trip cheats people who make the booking on the Internet. This evening I contacted the office and was on hold for at least 1 hour. I did...
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GULF AIR Booking Confirmation by mistake my E.mail. ID [protected]@yahoo.com is not correct . So correct is masood [protected]@yahoo com confirmation ID is UN[protected] So send me E-TICKET booking on my E.mail [protected]@yahoo.com Riyadh GF 168 to Bahrain GF 512 Dubai 1 July DUBAI TO Bahrain GF 505 Bahrain to Riyadh GF167. masood Alan mobile no.[protected]...
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A
AKBERBEIG
from Bengaluru, Karnataka
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Complaint against Makemytrip

Address:Bangalore, Karnataka

Dear Sir ON[protected], i booked Flight from MakeMyTrip Booking ID -NF[protected] Departure from Bangalore to Delhi On[protected] And Return Date as 21st June 2015 AFTER E-PAYMENT system generated e ticket as 06 Jul 2015 for Bangalore to Delhi And 21st June 2015 For Delhi to Bangalore which is totally wrong i have entered correct date for my round trip but system has generated as different dates, in have paid Rs.42576.00, hence i approched...
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SUMITDATTA4U
from Bengaluru, Karnataka
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FRAUD IN NAME OF BOOKING

Address:Bangalore, Karnataka

Little did I know that my first marriage anniversary will be completely ruined by makemytrip when I booked Singapore Malaysia 7days 6night package through online portal. Booking ID: IN1502B8S045684. ON reaching Malaysia learned that they had done fraud and not done any booking. This is their common modus operandi. On contacting them they asked us to complete trip on our own expenses and promised refund. Total expenses...
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I
ina123
from Mumbai, Maharashtra
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misguided by staff abhishek jani

Address:Mumbai City, Maharashtra

my booking id is- IN1504B0S231384, Ina Bhavsar - mobile number - [protected] on 5th june i requested to mr abhishek jani that please help me i need to change the travel date for my parents, from 16th jyne to any other journey, 2 days he did not send me any mail regarding the same, later when i called he said its not possible, not even once he mailed it to me stating its not possible to change the date since its within 10days, he kept on...
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Dr Ashita Munjal
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non credibility of makemytrip

Address:New Delhi, Delhi

I am dr ashita munjal . I wanted to book 2 rooms in gurgaon at taj gateways dumdama lake. I called up makemytrip central no just to inquire that whether I need to book 2 rooms separately as the option of selecting two rooms simultaneously was not showing. I talked to mr RICHARDSON MATHEW who told me that there is some problem in the website and that he will book the rooms for me in rps 9000 instead of rps 11428 which was being quoted on the...
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A
abhaylabh
from Darjiling, West Bengal
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bus service not provided

Address:New Delhi, Delhi

I, Abhay Kumar, booked my bus ticket from Delhi to Agra via Makemytrip.com on 30 May 2015 for 2040 PM bus of UPSRTC on the same day from Sarai Kale Khan bus depot. My ticket number was XIGH[protected], transaction ID-NU[protected], PNR No-3340882. When i reached the depot at 2130 pm then the computer of concern counter was not working at the time and then computer operator of the counter gave me handwritten ticket. When I reached the...
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Address:New Delhi, Delhi

Booking idIN1505B1S233799 I booked singapore and malaysia holiday package for two adults. The departure is on 9june 2015. Till now I have not been given passports, tickets and vouchers. I am really disgusted with this behaviour. MMT has added to my tension and worries. How can MMT claim to be providing customers with best and wonderful experience when they add to customer problems by not responding to customer. Make my trip executives...
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skwasim
from Pune, Maharashtra
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extra charges

Address:Pune, Maharashtra

Dear sir, We had booked room in Hari international, lonavala contact no. [protected] for Dr pathan on 6 th June 15 and we had paid Rs 5699 inclusive of tax. But still hotel people taken Rs 1100 illegally from my renowned guest. It's an insulting things, you have to reimburse all paid charges by me. Otherwise I will put this case in consumer court. Pl take this seriously. Contact Sk wasim [protected] email I'd [protected]@gmail.comRESERVATION...
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Girish Joshi
from Pune, Maharashtra
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Reference ID:[150603-048103] MakeMyTrip Booking ID -NN230347619151

Address:Mumbai City, Maharashtra

I have raised several complaints, called several Makemytrip numbers(+[protected] Abhishek from Makemytrip) &[protected] Sanjay from makemytrip ), [protected](Customer Care) & every time I hear different versions. One says name on ticket cannot be changed the other one says name change is allowed. I received call from Abhishek(Makemytrip) & he said that name change is allowed I need to send passport copy of 2nd passenger after which...
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