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MakeMyTrip India Complaints & Reviews

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Last updated Apr 25, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 336

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C
Chirag Barasia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Offers-Debit of Loyalty Discounts

Address:Mumbai City, Maharashtra

The website advertises of Loyalty discounts against each booking. Which got debited on its own without any bookings. Since Marcy 2015 am escalating to the management of makemytrip.com for a revert, yet they have not been bothered to revert on the same in 5 months. The status still shows as open. Any suggestion what can be done to get them to penalise...
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S
sevagur
from Bengaluru, Karnataka
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My issue with booking id:  NF7201147516123

Address:Dakshina Kannada, Karnataka

Never book anything from MakeMyTrip False Commitment, Harassment, Poor customer service, Ignorance and so on! My issue with booking id: NF[protected] Complaint Number: *[protected] *[protected] *[protected] *[protected] Hi, I had booked a ticket from Chennai to Bangalore through Makemytrip Mobile App for August 4th 2015 Spicejet 15:45 flight and when i received an email from Makemytrip with Itinerary...
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M
mansi shah1
from Thiruvananthapuram, Kerala
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False claims and no refund

Address:Bharuch, Gujarat

Makemytrip.com - the most horrible experience. Please donot ever book with them. We booked a four star hotel using makemytrip. And guess what ? The standards were like a minus star hotel. Shalimar Spice Garden in Thekkady. The road leading to it was non existent, and the cottages and rooms were located after a heavy trek. No where is it mentioned u need to walk to go up! The staff were ok, but the manager was the most horrible! Anyway...
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R
rakesh singh - Aramco
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pay back

Greetings, With reference to above subject. I did lot of follow up with make my trip for my voucher reference No: 4QPT3L, Date:07th May 2015 of amount Rs.4326.00 to travel agent IATO NO: 95008126. Inspite of many mails i wont getr the vavher amount. Request to do the needful at the earliest. Rakesh singh [protected]...
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Pratibha Purigilla
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of cancelled Plane Air fare

On 15th June 2015 from Srinagar Planes were cancelled due to problem on run way and (our booked plane was Go Air, Booking person was Vibha Gupta), although amount already given by Go Air long back, My amount was not settled by You till today i.e.[protected] Despite many reminders to Vibha Gupta the matter is not settled till today, look into the matter and do needful as soon as possbible...
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M
mkaijaz
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E-ticket not received

Address:Gurgaon, Haryana

Sir / Madam, I the undersigned submit following few lines for your kind assistance. I had booked 6 flight tickets of Air Arabia Airlines through Makemytrip.com website from Jeddah, Saudi Arabia to New Delhi, India on 13 July 2015. The amount of Rs.84630/- has been deducted from my bank account in the name of payment of tickets. I had got the confirmation email from Makemytrip that the reservation has been confirmed and the e-tickets...
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A
Azad_UCN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary cancellation charges

Address:Kolkata, West Bengal

Hi, I have booked a hotel in Darjeeling on 20th June 2015 but after 5 minutes of booking I canceled my booking however makemytrip.com charged one day cancelation charges of rs.1667. I have sent them few complaint mails which they did not replied back to me. They did not even listened or cared what I had to say, see I am a student and I do not earn so every penny is precious to me. So please help me with this issue....
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A
Azad_UCN
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Unnecessary cancellation charges

Address:Kolkata, West Bengal

Hi, I have booked a hotel on make my trip on 20 th June 2015 however, I have canceled the hotel booking on the very same day within 5 minutes after booking the hotel. But makemytrip.com charged me the cancelation charge of one day which is RS.1667, I have sent them few complaint mails however they did not even considered my mail or replied me back. See I am a student and I do not earn so every penny is very precious for me. First it is the...
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K
krishna8883
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trip ID no.150621019835 russia tour

Address:Hyderabad, Andhra Pradesh

we have planned russia tour with you vide id no.[protected] .we are supposed to travel by tomorrow i.e on[protected] till date we have not received flight tickets and our passport .so let us know the status of our tour as soon as possible .the concerned who assigned us is pratima agarwal her cell no.[protected]. regards.mr.m.b.gopala krishna [protected]....
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K
kimkom 2009
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent Practices

Address:Dehradun, Uttarakhand

I booked a ticket from Dehradun to Delhi Travel Date 15th July 5:20 am Booking ID number: NU[protected] The departure time was changed to 9:20am and when I asked to cancel the ticket and rebook another one, I was told 20% cancellation would apply. I asked for a supervisor and I was told there are no supervisors at Make my trip. Really?? I was asked to contact the operator directly and ask for Refund. Wow!! Big companies and poor...
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V
velleshubham
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted and booking not made

Address:Gurgaon, Haryana

I made a flight booking from New Delhi to Bangalore on 14th July 2015 around 9:15 am using the make my trip app on android. . The amount was deducted during the transaction. But after that the application showed no booking details.Just the payment page was visible .Screenshot is in the attachments. Please see to this because such events lead to loss in trust in such app, companies. Refund the amount as soon as possible...
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R
raam cool
from Kodumudi, Tamil Nadu
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regarding refund amount

Address:Hyderabad, Andhra Pradesh

i have booked train tickets through makemytrip.com on 4-5-15, for journey date 29-5-15, but cancelled the tickets on 26-5-15.bookind id NR[protected] its almost 45 days from date of cancellation but i didnt get the refund amount inspite of repeatedly filing complaint with their customer care and calling them.every time they say within 72hrs your problem will be resolved.but not yet resolved. i have uploaded my bank statement to [protected]@makemytrip.com...
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A
ayushgarg1611
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Amount Not Given

Address:Bangalore, Karnataka

Worst Airline Booking Company . These dumb people do not know how to refund the cancellation amount . Cancelled My tickets for 3rd may 2015 and till date 13th july 2015 i have not received my amount regardless of the 1000 followups being done where always the response got that ' Sir Please wait for 7 more working Days ' . Request to Block their Services in INDIA as soon as possible ....
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R
rjeffyremy1
from Bengaluru, Karnataka
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Makemytrip cheating people, airlines, a bogus and fruads operatinggb

Dear sir, many people have lost money as the makeymytrip trave agency is a fraud and sucks the money from the peopleedbit or credt cards and no airtickets and they themself cancel the tripos nd no refunds as well a groups of frauds, does not have a regular well established offices simply a laptop office ready to fly and mobile offices, cheats the people, mr kunal mr vaibhav pandey etc all g roups of frauds why the civil aviaiton ministry...
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A
alagirisamy1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no bus in route but bus ticket is issued

Address:Thoothukudi, Tamil Nadu

i am booked the bus ticket through internet in make my trip(universal travels) from tuticorin to neyveli. they are issued the ticket, but bus not came at 8 pm i asked the bus operator they told to wait in bus stand, again contacted the bus operator through mobile he is replying no bus is available in the route. In ticket make my trip is given one number they are not lifting the mobile it is busy for half an hour. I am searched in internet...
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A
adyar93
from Chennai, Tamil Nadu
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MakeMyTrip Selling cheated selling tickets by lure of Code SCIF

Address:Chennai, Tamil Nadu

SCIF is the code of joint scheme by Standard Chartered Bank & MakeMyTrip.com if tickets purchased by Standard Chartered Credit Card.On 7 June 2015 we purchased two tickets one after another by using two different SCB credit cards -one primary card and another the supplementary card ( 1) first ticket with payment Rs 89370 & code SCIF led to a series of manoeuvre like one time password, Pay back Pin number, Pay back Card number etc and final...
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Shilpa Sonawane
from Mumbai, Maharashtra
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Refund money in wallet

Address:Pune, Maharashtra

Today i have cancelled my flight Delhi to Pune, there was two option 1 is Refund money in Wallet & 2nd is Refund money in my bank account, i choose 2nd option, but company transfer money in wallet after that i called them customer care but they not help me, my call was disconnected team, kindly request them please refund my money in my bank account. Please help me....
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Rjeffyremy Jeffbutter
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

a big fraud traavel agent swallowing people money,, police must act to catch

Address:Bangalore, Karnataka

The makemytrip is a fraud compnay having laptop offices and cheats the people the frauds groups includes mr kunal, mr vaibhav, etc, and all having laptop offices, by chance any fool deposti the money for buying the airtickets, the the money goes to hell these frauds are enjoying without any fear since this is dirty indian govt and even after several compolaints the civil aviation minister not bothered to take the action on these frauds, located...
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dinesh_saili
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Cancellation

Address:Gurgaon, Haryana

Wrong Cancellation I have got my Delhi-Mumbai-Delhi booking done through Make my trip Today through ID-NF[protected]. I was happy with cleartrip service for years now, but thought of trying make my trip as i am getting so many e-mailers and messages suggesting they are market leaders. My Delhi-Mum was on 14th and return on 15th both flights via Air Vistara. I got to know few hours back that i need to come back to delhi on 14th itself so...
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ashish.kitturkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Status

Address:Thane, Maharashtra

I booked a flight (BOM to KOL) for 30th May 2015 through makemy trip website (Booking ID: NF[protected]. But due to some personal reasons i had to preponed it to 29th may 2015. So i was trying to change the travel date via make my trip. I paid Rs 7127 for change of date through net banking. I received an instant message from Bank about the deduction of amount. But some how Makemy Trip got hanged and i dint received new booking id. This...
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