MakeMyTrip India Complaints & Reviews

The booking Id NF[protected] had the following bookings. 4 tickets Mumbai- Mangalore by Air India for 20th June 2015 4 return tickets Mangalore- Mumbai by SpiceJet for 27th June 2015 The ticket of Viswanathan Ganapathy on Air India, Mumbai- Mangalore was first cancelled on 16th June. Cancellation Confirmation Reference Id - IN1506R2S169414. Received the refund in my wallet on 16th June which is an amount of Rs.1730/-. On 18th...

Dear Sir,

On Thursday - 30th July 2015, i had made an online booking thru makemytrip.com - booking id NF[protected] using my standard chartered credit card. An amount of Rs.15525/- was also debited to my account at 04:30:28 p.m. which was confirmed by my bankers via sma. While i was still was online, i received a message which reads as follows :
(The booking failed. We are sorry, we could not confirm your booking...

booking id : IN1507B3S214012 I used to regularly book my tickets through make my trip website but for this particular case I called up make my trip as it was international travel i had some doubts but customer executive convinced me saying its much cheaper if i book through him he did not even bother to tell that I will have to shell out convenience fee more than website if I book through him I gave all the details of the passengers and...

Dear Sir / Madam I had made international flight booking for 3 passengers on 27-Jun-15 under booking ID IN1506B2S269415. Total payment was Rs. 264786. Due to some visa issues, I had to cancel the ticket of 2 passengers on 4-July-15. I initiated the cancellation from their site and total deductions were shown Rs. 15160 (Rs. 7580 per person). They initiated the refund of Rs 74602 on 7-July. I am not sure till date how they arrived at this...

Hi, My sister had booked her honeymoon package for Europe from MakeMyTrip. She made the bookings on 18th April 2015 and the date of departure was 13th May. So initially she paid 60k Rs. She had also informed the MakeMyTrip that her wedding is on 26th April 2015. She sent her documents for Visa but MakeMyTrip found some flaws in that. They also asked her over the telephone that they will postponed her package as Visa will not be filed...

I made air ticket booking through makemytrip of a passenger whose doesn't have last name on his document. So while filling details I just fill first name section and left second name blank. And there system allows me to do so and I proceed to next page to make payment with one popup message saying you should have valid document having this name. But finally after making payment the tickets I received are having this passengers name written...

Complaint issue : Refund has not given for amount of 172000 INR. Date if incident : 30th June Full description : I made cancellation request for ticket from MUMBAI - Venezuela (caracus) but since last 20days makemytrip (MMT) was telling me about will be refunded and we have some issue internally and now they updated status saying amount can not be refunded. Refund : i am looking to get refund of my total amount with interest and i have...

Hi,
I booked tickets for two person on 29th June 2015, but received ticket for one person. I gave complain but always getting a response wait for 7 days or 4 days its escalated to concerned team. I have sent several emails to [protected]@makemytrip.com and got a refund after 23 days but i was promised to get eticket for other person. I was asked for screenshot and all for 3 times, so please take screen shot while booking tickets and...

i have booked my indigo ticket on makemytrip.com on 15th july 2015 but due to my change in plan i opted for cancellation on 16th july 2015 but the refund amount is not available and the cancellation is also not processing, the custumer care is also not cooperating with me. please help me to cancel my ticket as early as possible and refund the desired amount....

Dear Sir/Ma'am, Most respectfully i would like to state the following few lines for your kind consideration and favorable action please. Sir/ Ma'am i would like to inform you that i booked tickets for Delhi to Amritsar dated 13/07/2015 but the same were not booked due to some technical errors and the fair charges of Rs. 1996 had been deducted from my account. Kindly refund me the amount as soon as possible. Details of Booking: Booking...

Before book the ticket or waisting your money please read this: I booked ticket from MMT, boarding point Rajeev chowk. When I entered in bus, I saw somebody already occupied my birth. I said sir its my birth, they said talk to the conductor, I asked conductor what is this sir it's my birth they said it's first come first server facility.After 30 min I saw other online guys they also facing same problem, actually they already sold all the...

When I entered in bus, I saw somebody already occupied my birth. I said sir its my birth, they said talk to the conductor, I asked conductor what is this sir it's my birth they said it's first come first server facility.After 30 min I saw another online guys they also facing same problem.Krishna Bus service. MakeMyTrip Bus Id: NU[protected]...

One of the worst the the the worst service I have ever experienced. You guys don't have minimum responsibility to give a call back to customers ( expected a call back from Vandana Negi, Deepika ( Vandana.[protected]@makemytrip.com ) ...I have called so many times since a week on a daily basis by asking a call back and you guys did'nt responded back. Few I wont suggest your service to any of my friends or family to avail your services. Some your...

I have booked air tickets from rajahmundry to hyderabad and from hyderabad to Mangalore on[protected] under Ref: NF[protected]. After reaching hyderabad I had been to your customer in Shamshabad Airport and requested for a printout of the ticket from hyderabad to mangalore. the staff on duty in the counter refused to do so and when I enquired his name, he refused to give and behaved very rudely with me. The main official was not in the...

I am an old customer with 5020 payback points I made a booking for a return journey Mumbai-Goa-Mumbai.NF[protected] for 7th Aug and returning 13th aug. But when I got the ticket the return journey showed as 13th sept. When I asked for cancellation of the return journey due to the wrong date they took unusually long time. Hence I have booked directly through Jet airways for 2287/-. Today I got a call from MMTrip saying that the cancellation...

Booking ID NN[protected] I booked flight from calicut to doha and cancelled. But i am not getting the refund amount.These guys told 3 working days but now its 15 days.i hav to book lot of flight tickets in future because i am a international hr.if the problems are like this how can i trust this website....

My name is Peter from chennai. I was trying to make a hotel booking using my wallet money which i got as cash back for using my hdfc bank card. It was clearly mentioned that the cash back can be used for domestic flight and hotels. I used the same while my booking yesterday and it got deducted. Balance i paid by my credit card. Still idid not get the confirmation of my booking. My booking id is IN1507B3S152608. If i login with this booking...

I have booked Spicejet flight ticket from Mumbai to Vijayawada for May 21 through Makemytrip .But Spicejet told me that flight will be delayed for more than five hours. Spicejet provided me fight ticket from Mumbai to Hyderabad and told me that they will be refunding the amount of Hyderabad to Vijaywada. After Few days, I contacted Spicejet about my refund and they have told me that they have already processed and transferred the fund to...

Dear Sirs The seemingly deliberate action on your part so as to change the original scheduled Flight 9W-503 to 9W-6607 so as to miss my connecting Flight 9W-2613 was most unbecoming and unexpected from MakeMyTrip.Com. Was this done to accommodate some one else? I will have to think twice to use the Services of MakeMyTrip .Com in future. I have been advised to lodge a complaint with the Consumer Forum for 1) Deficiancy in Service, Physical...

Re: reference id:[[protected]] make my trip scan credit card bills-booking id nf[protected].

Hi avantika,
I knew you would come up with some more excuses.
What do you mean by you need the cc statement in pdf file. Cant you find a more lamer excuse than this.
Please give me your directors phone and email ids i do not wish to talk to people like you who cannot take any decision and waste our time.br...