MakeMyTrip India Complaints & Reviews

Dear Sir, I am manikandan, i train booking on 21th july 8.30pm, trivandrum to mumbai, ticket is not confirmed, but amount is deducted in my account, amount 1921rs, I call weekly three times to makemytrip.com customer care, but his not response i attached my bankstatement, my booking id is NR[protected], i did not received my money till today date, my phone no is [protected], please follow him sir, i also send my bank statement to [protected]@makemytrip.com...

Hi, I have booked my ticket Pune -Kolkata return through makemytrip.com (ref id: NF[protected]. Now, two days before the journey, the airline (Indigo) they say that my onward journey is cancelled by makemytrip.com. Customer care of makemytrip.com is non responsive. Please help. I have to go home urgently....

Dear Sir,

This is to inform you that I have booked a two Volvo Bus ticket from Make My Trip on dated 26/6/2015 form Sparkel Tour And Travels from Dehradun to Delhi . The Bus Departure date 07/07/2015 at 10:00 PM and the Bus Type: VOLVO b7r 2X2 (41) AC Semisleeper . (PNR/ TICKET NUMBER[protected]/433451).

Sir, as I was conformed about my ticket and address and bus boarding point, to the contact person which was...

Makemytrip is the worst flight booking service . Never ever use it. I am frequent traveler and never faced such issue with any other flight booking site. I have re-scheduled a flight and made desired payment to re-schedule it . They haven't provided me new itinerary for new journey date. However, payment and date change reflect in my makemytrip account. When I call them to get new itinerary they are denying to change the journey date. I...

Dear Sirs and Ma'ams, My name is Bidyut Kanti Dhar and I am writing to you from Agartala, Tripura. I am a Tripura State Government Employee working with the "Tripura Tribal Research Institute" as a "Research Assistant". On the 27th of September, 2014, my son Shri Chandranan Dhar booked TWO SpiceJet flight tickets on the MakeMyTrip-dot-com website. In order to pay for the tickets, he used my SBI ATM/Debit card. Later on, my son cancelled...

Dear Sir, i train ticket booking on makemytrip.com 21th july 8.3pm, ticket not generated, but payment hasbeen debited my account. Today until money didnot returned my account my booking id is NR[protected].Below i attached the bank statement & ticket booking webpage, please follow him sir, i calling weekly two times, but no response.thankyou...

I am a user of makemytrip services. On 18/008/2015 I tried to book a bus ticket amounting INR 558. I do had 600 Rs balance in my MMT wallet. But to my surprise the option to pay using MMT wallet didn't appear. So then when I read their rules regarding MMT wallet, it is written that, "MMT wallet" money can only be used for flight and hotel bookings. I am not a person who travel frequently nor the person who prefer to stay at hotels. So my...

Dear Sir/Madam, I regret to say that I have never expected this kind of customer service from MakeMyTrip. Initially, MakeMyTrip has refused to pay the refund saying that you have not received any amount from airline. Following which I have sent you an attachment (as a proof for said refund) produced by airline confirming that you have already received the refund amount which you have denied at first place. After that, you have accepted...

A serious complain has been made to the Ministry of Tourism.. Dear Sir, At an extreme disappointment I am forced to write this mail to Make My Trip. I had made a hotel booking on Thu- 06, August 15, under Booking ID: NH[protected] and I received a confirmation mail for the same. The booking was done for my guest Mr. Shubham Agnihotri at OYO PREMIUM MUMBAI TERMINAL T2, SAKI VIHAR ROAD, MUMBAI. The booking was confirmed and I had received...

I have booked an international flight ticket (air Arabia) in Make my trip. After Some issue the same ticket has been cancelled from the air arabia flight service provider. Ticket amount refunded from the flight service provided Air Arabia to make my trip. But Make my trip people not transferring the amount to my a/c. They're saying we didn't received the refund from the air Arabia. When I am discussing with air Arabia cust.Care they said...

Dear Sir, At an extreme disappointment I am forced to write this mail to Make My Trip. I had made a hotel booking on Thu- 06, August 15, under Booking ID: NH[protected] and I received a confirmation mail for the same. The booking was done for my guest Mr. Shubham Agnihotri at OYO PREMIUM MUMBAI TERMINAL T2, SAKI VIHAR ROAD, MUMBAI. The booking was confirmed and I had received confirmation mail and SMS for the same followed by a missed...

I had booked a return flight from delhi to cochin and the travel agent who had booked the ticket had taken Rs 36000 for the tickets. The booking IDs are NF[protected] and NF[protected]. I had ‪to cancel my flights due to some unforeseen circumstances and the amount I have been told that will be returned to me is approx Rs 14, 500 which means that the agent or MMT have taken Rs 22, 000 as cancellation amount. This is not acceptable....

I had booked a flight ticket from Bangalore to Kolkata for 26th August, 2015 via Makemytrip.com. I had not booked the ticket in any sale or discount nor was I informed of any special fare. The ticket specifically mentions that it is a refundable fare ticket. The cancellation slab (link given in the ticket) shows that the cancellation charge as Rs.[protected] days before the travel date). However, when I tried cancelling the ticket on 10th...

I am writing this out of frustration and sadness...Just because of busy schedules, we turned to this websites to book flight tickets and flights. I have booked my tickets to Bangalore on[protected] and[protected] in Make my trip website. ECOM PUR/MakeMyTrip (I/GURGAON/130815/10 ECOM PUR/MakeMyTrip (I/GURGAON/110815/22 Both time they have twice billed for a single ticket..and when i noticed it, the COMEDY begun. Make my trip...

Dear Sir,

Today I booked three ticket from Delhi to HYD for 16 Aug 2015 to attend the training workshop at Hyderabad. Instead of Aug 16, 2015 App automatically booked ticket for Dec 16, 2015 and full money had been deducted from my account. When I requested to the customer care of Make my Trip Mr Pankaj (Customer care), he have refused to refund the amount for all three passangers, which, is very painful and mental harassment...

On 10th July, a travel agent (ROHIT MANDAL) booked packages and flight tickets via MAKEMYTRIP AND A MAKEMYTRIP EMPLOYEE (who according to travel agent works in cancellation department of MakeMyTrip, named VINITA KAUSHIK) for approx 20 people of same office . Bookings were done for us and money charged mostly via cash, later on today (13 August) we discovered all our bookings were canceled and hotel bookings were fraud. All money which...

Hi, we booked a trip with MMT with trip dated in sept. they booked it at aug dtae. then they said to change dates they will charge money. after long processes and enough days, they changed date. once dates were changed then they charged more than the amount promised earlier. when i reverted them back, they said pay 20000 we will change the final price. they said that we will forfeit your amount if payment not done. hence i cancelled my...

You have one of the worst services. Make my trip plays around with customers. Case in point was my booking through your site. Booking id was NF[protected]. I cancelled my return journey on 26 Jul. As told by customer care charges for cancellation would be Rs1250+Rs 250 per ticket. In addition total amount of Rs 350 would be charged as convenience charges. There fore total charges for cancellation was Rs 3350 (two tickets)Total cost of ticket...

On 10th July 2015, I booked 3 rooms at Koh Samui, Thailand in a Hotel Punnpreeda Pool Villa Beachfront Samui Hotel for 2 nights starting 1st August 2015 to 3rd August 2015, via MAKEMYTRIP Booking ID: NH[protected] for which I had made online payment. As a request, I sent an email to the hotel for early check in, but was surprise to know that our rooms were booked for a different inferior hotel. This was a budget hotel of the same group...

My booking id with make my trip is IN1507B3S275747 As per the commitment of words by make my trip people Mr. Agrim Malhotra and Mr. Purnendu Bagchi & Mr. Rahul Gund Miss. Anchal along with mail forwarded by them through make my trip for giving me Rs 5000/- travel voucher as soon as i will complete my Go Goa trip i took that Go Goa package and paid Rs 28219/- now i have completed my trip on 6th august 2105 so now Mr. purnendu...