MakeMyTrip India Complaints & Reviews

Hi, I had booked a return flight Mumbai-Kolkata through Makemytrip on Spicejet airlines. The airlines had cancelled the flight and no information was received either from Makemytrip or the Airlines. Later the day of onward journey, the airlines booked me on a Mumbai-Bangalore-Kolkata flight but the return flight stood cancelled. Hence, I had to make a fresh booking and came back to Mumbai. When I asked Makemytrip for refund of 50%...

We were trying to book tickets from LA to Rome - we saw tickets for $1044 and tried to book them... we were chatting with Ms. Bhawna (your agent) to ask for promotion code details but she took almost an hour because of which our ticket fares increased to $1076.. when we tried to book that (inspite of the fare increase which was not our fault) there was some error with your website and my credit card has been processed twice for a total amount...

Booking ID NF[protected] Dt 18/3/2015 Delhi to Pune I booked t air ticket on 5th Feb 15 through my debit card for rs. 3199/- on MMT. Due to server failure t booking was failed, I requested them to refund t amount, till date they have not refunded it. Every time I mail them, they have a common answer, that ur issue is under process will refund u . [protected][protected][protected][protected][protected][protected][protected] Below...

I booked the air ticket vide booking ID: NF[protected]. Due to my domestic problem The ticket were cancelled. Out of total paid amount of Rs 13527/- MMTrip refund only Rs5028/-. More surprisingly they deducted Rs600/- towards MMT Wallet without my approval. As I am not a frequet flyer it mean it will be lapse on 18/07/2015 because during this period I am not going to book any flight in this way I have lost 63% of my paid amount(Rs13527/-)....

Hi, I booked a hotel in Dalhousie via makemytrip.com website. After making the payment online, I got an email from makemytrip stating that my booking in confirmed and I can show the print out of the mail to the hotel reception and can get the room. But after a day or so, I got a call from makemytrip. The guy told me that I might have to cancel the booking since room is not available. I told him that the room was showing available during...

Hello, I had booked Bhutan Package recently and completed the trip. The trip went well, that is the positive feedback that i would like to give here. But my complaint is When i initially booked the package from Kolkata my total price was 88 K and very next day the deluxe package price for the same day departure came down making a loss of around 10K for me. MMT excutives fOllowed up previous day to book saying as seats fill prices will...

This is to bring to your kind notice that I booked my bus tickets, 4 in no., from KOLKATA(WEST BENGAL) TO SILIGURI(SIKKIM) in your A/C GREENLINE BUS SERVICE on[protected], and I intended to travel from the same on[protected] along with my three friends. Now i would like to bring your attention to an extremely harrassing incident that took place on the journey, a police man from the WEST BENGAL POLICE DEPARTTMENT boarded the bus with a...

I have booked a tour of Thailand for THREE persons. I was attended by Mr. Mohd. Anas and his TL Mr. Anurag Thakkar of Ahmedabad. The proforma vouchers they provided were faulty having booking for 2 travelers which I informed to Mr. Anurag and he ensured that the correct vouchers will be released after we make full payment. Believing the same to be true, we made full payment but the mistake remains the same and Mr. Anurag has given up by...

I have booked a tour of Thailand for THREE persons. I was attended by Mr. Mohd. Anas and his TL Mr. Anurag Thakkar of Ahmedabad. Initially they booked the tour for 20-25 May but later requested to extend for one day as there was no flight of Thai Airways on 25.05.15 which we agreed as we seriously wanted to enjoy the tour. Proforma Vouchers were sent to me which were faulty as the number of travelers mentioned therein was 2. I complained...

Dear sir, We have cancelled the ticked booked from Dehradun to Chennai on dt 10.4.15 cancelled on 15/3/15 and message has been received in my mobile no. that we have completed the cancellation as per you request but till date we have not received my cancelled ticket refund. There fore you are requested to do the needful at the earliest please. Ticket No. NF[protected] Thanks, RAVINDRA SINGH MOBILE NO. 91+[protected]...

Hi MakeMyTrip Team, I booked the Kerala tour (Munnar, Thekkady, Allepey, Cochin) tour and I am completely dissatisfied with the tour. I was given a driver with Indica AC 8314 and he was supposed to be my Guide for the tour. And he was least interested in showing any place and all he was interested in was to leave us at the hotel every single day. Communication : He said he dint knew English, Hindi A/C : He put very low AC...

It is submitted for your information that I have Already Completed Payment of Rs.42000 for Booking Id: IN1505B1S112157. Despite of several followup with Jenita Parmar & Customer care, there are different Communication from your side. As of Now you haven't given any confirmations regarding booking. Kindly Please confirm the booking Status. As my Check-in date is 18 May, I should have received the confirmation of the same. After...

On 2nd May on going through the "Make my trip" recommendations I booked a large room at Mango Hotels, Bengaluru for 10th May for 2 nights. I paid the full amount to MMt and they emailed me the confirmation and Hotel booking voucher by email. They sent me sms that I do not need to contact the Hotel directly. After an overnight flight from the UAE, on reaching the hotel, I was shocked to learn that no room has been booked. I was reduced to...

Hello MMT Rs 32819/- was charged on 14th FEB and Rs 10728/- was credited on 4th March ( in march statement) There was nothing credited in April's statement Rs 11372/- was credited on 27th April. So till date I received 22100/- and 10719/- is still not received. i am fighting for this since last 3 months and MMT is the only Company which takes this much time and customer's petience....

I had booked two bus tickets through makemytrip.com from Nasik to Ahmedabad and return trip (Ahmedebad to Nasik) on 23/04/2015. Booking IDs NU[protected] and NU[protected]. Bus for onward journey (Nasik to Ahmedebad) was cancelled on 24/04/2015 and hence I was forced to cancel the tickets, and had requested for a refund on the same day. I had received sms alerts that the refund process would be effected within 7 to 14 working days,...

I HAVE DONE BOOKING FOR FLIGHT MUMBAI TO BANGALORE & BACK ON 11 MARCH WHEN I MADE PAYMENT AMOUNT 5738 DEBUTED TWICE FROM MY ACCOUNT. WHEN I CALL MAKE MY TRIP PEOPLE THEY TOLD ME, WE AHVE RECEIVED PAYMENT ONLY ONCE AT SECOND ATTEMPT THAT BOOKING ID IS NF[protected] I GOT BY MAIL ON 11 MARCH ON THE 12TH OF MARCH I GOT THE MAIL THAT YOU BOOKING ID NF[protected] IS CANCELLED DUE TO SOME TECHNICAL PROBLEM & YOU GET THE...

There are 3 bookings I made in the last couple of weeks which were canceled and this has resulted in failure on Makemytrip’s part to issue refunds. In one case, the cancellation charges MMT showed on the site at the time of cancelation were nearly half of what I was actually charged. At this time, MMT owes me a little more than Rs. 22500 and despite over ½ a dozen calls with lots of holds, multiple email messages to [protected]@makemytrip.com...

TICKET WAS BOOKED on 9th April. After a week i got a message that ticket got cancelled with out my knowledge. Subsequently when i was expecting the refund i got the refund of Rs. 102/- against my payment of Rs.6548/-. I was harassed, since Makemytrip has cancelled my ticket without even my knowledge and then i had to make an alternate arrangement for my travel with higher cost. Finally on refund they have swallowed the complete my by refunding...

Makemytrip is cheating by taking payment and then confirming booking has failed. Refund would take 3-14 days and their service centre does not answer calls and keeps you waiting for nearly an hour. And then when you complete the online complaint form, you get a message “oops we are facing some difficulties”. But still nobody calls you even though they have a faulty system.
My question is all over the world online booking...

On 2nd may 2015, I opened @Makemytrip to book a flight ticket. After the complete transaction @Makemytrip showed me a technical error page. Because o[censored]rgency, I booked the ticket 2 more times but the result was same i.e some technical error. After around 10-15 min, I got a message from my bank account regarding the deduction of money thrice, but there was no confirmation from @Makemytrip. Now whenever I called @Makemytrip there...