MakeMyTrip India Complaints & Reviews

My booking experience for a Trip to Nepal has not been so good as I thought it to be.
The seller was incapable of handling customers, understanding about the customers, their documents etc..

I provided all my documents to the seller for verification and go ahead with the booking. She checked and asked me to proceed entering details in the online form and pay the booking amount.

She never verified my details...

Sub: Horrifying experiences after booking holiday package with Makemytrip
Ref: Booking ID No: NL[protected]
I present below the following facts:
1. I (Sheela Raj), along with my family had booked an Andaman Package with Four Star Hotel Stay for a period of 6 nights, 7 days ( 6/03/23 to 12/03/23) . (Booking ID NL[protected]
2. We had paid in advance all the charges for the stay at 4 STAR HOTELS for this...

Sub: Horrifying experiences after booking holiday package with Makemytrip
Ref: Booking ID No: NL[protected]
1. I (Sheela Raj), along with my family had booked a Andaman Package with Four Star Hotel Stay for a period of 6 nights, 7 days ( 6/03/23 to 12/03/23) . (Booking ID NL[protected]
2. We had paid in advance all the charges for the stay at 4 STAR HOTELS for this Andaman package.
3. Appallingly, we...

Reference No.[protected]
Booking ID, NF2Y8N6U252X3UW32684
Ticket details[protected]

My Email of 12 Feb 2022:
Subject: MMT case- MY PNR No. J20E9 Urgent Grievance /Help please

Dear CEO of Make My trip

And CEO of Air India

I have a grievance.

I wanted to attend a death ceremony and in urgency i booked a ticket 2 hrs ago on 12 Feb...

We had a booked flights from India to US which had to be cancelled due to change in flight itinerary by the airlines (Etihad). Despite confirming that the cancellation was fully refundable due to the nature of the change in itinerary, Make My Trip is yet to refund the full amount. Multiple followups via phone and email have yielded no results. Etihad confirmed over phone call that they have already settled the claim with Make My Trip, whereas...

Hello, it's been 4months last December 23rd 2022 my flight from dubai to Mangalore got canceled and I had to take another flight. My pnr no. EO7A89.
It's been 4months still I dint get my refund, I had mailed and spoken with makemytrip customer care still no response, I need you to please help me and see that the matter is resolved.
Thank you...

My booking ref :BA9QOE hasnt been refunded as i have contacted makemytrip on the same day and again and again to cancel. Refund it . the customer service lady name suman snehi replied me selecting wrong pnr and sended wrong email to me which is not my flight .I reached them many times but My case has been ignored still after 3/4 mths .there is no proper contact from makemy trip. Even when i have the proof from contact with airline which was...

This is to bring to your notice that I am still waiting for the Refund payment of the ticket cancelled that was booked via booking id: NR[protected]

The ticket was cancelled on 18-Dec well before the travel time & chart preparation
It's been 94 days since the cancellation but the refund hasn't been processed yet.....

A total of Rs.16, 306/- has been deduced twice fro my booking Bagdogra-Delhi-bagdora (27 Apr and 07 May). PNR Z655GT and OYYE7G.
Sukhvinder Singh
Embassy of India
Thimphu
Whatsapp: 91-[protected]
Email: [protected]@gmail.com...

I booked airticket for Bagdogra-Delhi (27 April) (Air Asia) and Delhi -Bagodra(07 May) Go Air - PNR Z655GT and OYYE7G respectively. However, deductions have been made twice from my account. An amount of Rs.16, 306 has been deducted twice as can be seen from my bank statement. This was my first booking at MakeMyTrip and I did not have the good experience. Kindly make sure a refund of Rs.16, 306 is made to me urgently. Thanking you, Sukhvinder...

I booked a ticket for Bagdogra-Delhi (27 Apr) and Delhi-Bagdogra (07 May). However, while making payment, the deductions have been made twice from my SBI Account. Each time a total of Rs.16, 306 has been deducted. I need a refund of Rs.16, 306. Sukhvinder Singh Email: [protected]@gmail.com Mobile: +91-[protected] (Whatsapp)...

I have a flight booked from Dubai to Bangalore through make my trip.
During the process there was a typo error in the email address I entered by Make My Trip system has no facility to verify the email address entered and they send the ticket to incorrect email address entered. They sent a link to manage the booking on my mobile number but while clicking on the link it does not take me to my booking but instead to log in to make my...

I had booked a flight from Delhi to London Heathrow for 18th March 2023 and paid INR 54983
On March 13th, i requested for cancellation and the customer care told me the about the cancellation charges which are also mentioned on the invoice as INR 15566 (airline charges) and INR 649 (MMT charges)
I have been issued ZERO refund. Conveniently MMT doesnt recognise my booking anymore when i am trying to get in touch with customer...

I had booked a flight from Delhi to London Heathrow worth INR 54983 for 18th March 2023.
I requested cancellation on 13th March through the MMT helpline and was informed of the cancellation charges (also mentioned on the ticket) as INR 15566 (airlines charges) and INR 649 (MMT charges).
MMT has issued me ZERO refund. the helpline no longer recognizes my booking and they have no email support. Way to rob off the customer!! br...

Booking ID: NH[protected]. Request ID is[protected].
My complaints regarding my stay at Regenta Central, Candolim, Goa has not been addressed
Ms Charu, Mr. Imang, Mr. Mayur are avoiding calls now after delaying the issue unreasonably .
Floor manager was requested to call back and was promised a call back in 5 mins . Kindly check call records with Mr. Umang . Mr. Charu was unprofessional and I compassionate...

Hi Sir/Madam,

I did a flight booking for my Parents from Bhopal to Bangalore for 7th Feb 2023 which was schedule at 10:25 AM and a Cab was booked in Advance at 4 AM for pickup using makemytrip.com from Sagar to Bhopal for 7th Feb, cab was supposed to come at 4 AM for pickup so that they can reach around 8 AM at Bhopal Airport for Flight Check-in.

Unfortunately, Cab Driver of makemytrip didn't respond till 6...

I've received a RRN number from make my trip for my refund when my booking for a train from Ara to New Delhi got failed and they promised me to reflect it to my ybl account in 0-4 days but it didn't I want my refund back and yes I'll never ever make any transaction or booking to Make my trip and I want my refund ASAP...

Subject: RE: E-Ticket for Your Flight Booking ID : NF7CVTZAK9FD5TW99272

Dear Sir,

I have booked the captioned ticket from your site.

While booking I have entered Promo Code MMSTUDENT for student discount of Rs.900/- but at the time of final payment page this discount was not allowed and full payment i.e. Rs.11344/- debited.

I request you to refund Rs. 900/- and credit back in...

This is regarding my property, which has been listed on MakeMyTrip as "The White House Direct Mountain to Moon"

We have closed our business due to personal reasons and are now requesting to delist the property from MakeMyTrip & Goibibo and requesting to issue a certificate of the same.

For more details mail: [protected]@gmail.com...

Recently i travelled with my partner to Rajasthan ( Jaipur, Jodhpur, Jaisalmer). Apparently the hotel they booked and provided was below average and didnt meet any of our expectations. The major things like cleanliness, women security was not met by them.

I had raised a complaint against them in MMT, although they did not mind to resolve it .

I spend quite a lot of money and we had to book another hotel to stay...