MakeMyTrip India Complaints & Reviews

I had booked 2 rooms in Hotel Park, Phuentsholling, Bhutan, through make my trip (MMT) for 1 night of 11th April. I had submitted all details w.r.t. no. of people being 2 adults and 2 kids in each room with correct age of each child. I paid for the room charges as shown by MMT. While check-in I was asked to pay extra charges of Rs.750 per room i.e. total Rs.1500 for extra bed in each room. I was never informed about this earlier. I had done...

I have cancelled my one trip on 28th april 2023 and i supposed to get Rs. 6162 for that cancelation. My Booking ID is NN7F7DDIZV5IIC4U9507. Its being 12 days and i have not received anything. I have also contacted many times for this and also provided all my details like bank statements but still not received anything yet.
They also asked me to connect with bank with the RRN number provided by the MMT. I spoke to the bank and they...

Dear sir,
In reference of my Booking ID - NL[protected], here I like to share with you very unsatisfactory attitude of make my trip team members
As already discussed with your team members that We have deposited the full amount in advance for our upcoming tour. As already discussed and clearly explained to you that we have booked tour package on MAKE MY TRIP online portal to get our tour convenient and comfortable. This is...

Good evening
I booked from salem to gudalur(ooty) but the bus operator says the bus is going to Gudalur in theni district but in MakeMyTrip it showed wrongly as Gudalur(ooty).Because of the mistake from MakeMyTrip website i booked this bus.I have booked it after cancelling it once( NU[protected]) which costed me cancellation fee of Rs.370. Then i booked a new ticket (NU[protected]) which costed Rs.1185.Now I couldn't able to...

MMT Booking ID: NF2H224Y72W50VBU3708

Refund request given on 4th May 2023 for flight cancelled by Go First airlines. Date of travel was 7th May 2023 from GOX to BLR [PNR: ZBV43D].

Please refund the full amount to my bank account [original payment method] ASAP....

Dear Sir, I have booked north east trip through MMT for 7 night 8 days.
Booking id is NL[protected]. My three flight bookings are of date 22nd May 2023 from Delhi to Bagdogra through Go First.
And three ticket on 29th May 2023 from Bagdogra to Delhi through GoFirst.

As we all know, that Go first is cancelling their flights randomly. I don't know if on 22nd May 2023, Go First flights will be operational or...

Please do the needful asap i didn't get the refund amount of rs4713/- which is an unsuccessful transaction and your executive told i will get with 2 -3 days max but today is Monday already 3 days going to be over but no refund till now...ticket is also closed as resolved no it's not resolved till now....

Recent stay at Hotel Aira Xing @ Paharganj on 29 & 30 -Apr-2023

Booking through makemytrip is not ideal at all. They take money from small and low standard hotels and promote them to book, they even take advance payment. Regardless you dont like the hotel and there will not be an services provided, you cant find anything which were expecting, even you complain their customer service is disaster in handling the situation. Once...

Hotel review was done by mistake.
I want it to be deleted....

Dear Sir,
I had booked my 6N/7D trip to Kerala via MMT. Booking ID NL[protected].
On Day 5 (07/04/2023), we were to stay at Super Deluxe Houseboat By EGH - Holidays Selections. The Houseboat was super poor quality. After complaint also, no alternate arrangements were done. I have the proof of complaint in soft form. These proofs are sent to MMT and many tickets logged but there is no resolution happening. All tickets are...

Booking id: NL[protected]
I had taken a package to Thailand. The flight got cancelled two times. This time I got an email that the flight can't be rescheduled. Also I am not able to reach customer care. Very pathetic service. My plan is on 12th may 2023. I am wasting my money, my time and plan with make my trip portal. Really need some resolution asap....

A flight ticket was booked for Sri Nagraj, GM of ITI Limited Palakkad from Thiruvananthapuram to Bangalore through MakeMyTrip (India) Private Limited through Google Pay from HDFC Bank Account. The Google pay receipt attached Rs 5582. Neither Ticket nor refund from MakeMyTrip not issued.

Please take up with MakeMyTrip (India) Private Limited for refunding the full amount of Rs 5582

Ramesanunny K M...

On MMT, a round trip from Bangalore to Kolkata was booked. However, it was cancelled. The same booking was done again. On connecting with Airline, they refunded the full amount back to MMT due to booking the same flight within 1-2 hrs.
MMT only partially refunded the amount ₹ 9, 576. Multiple calls were made to customer care no. All of the calls ended with the assurance that the full amount will be refunded back to me in the next...

I have booked a tour package with Makemytrip. GoAir flights are cancelled till 12th and I have a package with flights included for 10th. Either issue a complete refund to my bank or arrange alternate flights as i don't have more funds left with me. booking ID NL[protected] It is urgent as the package is on 10th May that is next week. Needs to be resolved by tommorow. Phone no. [protected]...

I have booked a tour package with Makemytrip. GoAir flights are cancelled till 12th and I have a package with flights included for 10th. Either issue a complete refund to my bank or arrange alternate flights as i don't have more funds left with me. booking ID NL[protected] It is urgent as the package is on 10th May that is next week. Needs to be resolved by tommorow....

We had made a booking with MMT for a trip to Srinagar with a package of 2.28lacs. booking id NL[protected]. We made a initial payment of 23000. 2 days back we got a call from MMT informing us that the airline in the package has cancelled our tickets due to internal issue. Now MMT is asking us to pay for new flights or take cancellation fee of 15000. Why should we be penalized for a fault of airline ??? If we have made a booking thru MMT...

Hello Team,
This is regarding my recent bookings and worst experience with makemytrip for to and fro journey from Bangalore to Bali and return from Bali to Bangalore.

Onward journey from Bangalore to Bali - Booking id - NN22SD1EJ716N3BX4407, and
Return Journey from Bali to Bangalore Booking id - NN2FP81E0DL0F0XF5750

There is no direct flight to Bali from India, so we had to go through Malaysia...

Make my trip has a misleading pop up which says customers can lock ticket prices for a certain amount in 'Advance' and then pay 'Remaining amount' later. This tricks customers into thinking they are paying a certain percentage of the ticket price in advance to lock the price and later they can pay the remaining price of the ticket. But actually MMT charges the full ticket price later. The lock price is an additional amount that users end...

Sir

This is to inform you that we are not provided accommodation in the the Hotel Fort View on 22/04/2023 against booking ID NH[protected] as the owner of the hotel Mr Talib Bhat(Ph :[protected]) is not aware of makemytrip booking. Further, the hotel comprises of dingy small rooms and rent is as low as Rs 1000 only. As I have paid Rs 4181 for accommodating 3 people, there is no such room in the hotel which can accomodate...

- I had booked on Makemytrip hotel with a last minute cancellation option on[protected]. As per the cancellation policy mentioned in the ticket there was no cancellation fee till 11:59:59 on[protected]. There was an option of cancelling the tickets also in the application. However, when I tried to cancel the booking at 11:45 there was no cancellation option in the app, which was present last night.

I then tried cancelling...