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MakeMyTrip India Complaints & Reviews

www.makemytrip.com

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Last updated Sep 29, 2024

Complaints 8092

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no option to update an email id/ remove my account

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can't delete review from make my trip

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Booking was unsuccessful but money got deducted which is not refunded yet

MakeMyTrip India reviews & complaints page 8

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I tried to book an international flight worth 59310 yesterday using MMTICICIFESTINT coupon, but got an error that "MMTICICIFESTINT wont work for selected payment option".I tried again yesterday for a domestic flight with MMTICICIFEST, and got the same error.

The customer care executive gave email id which is of "no-reply" in nature.
Despite having MMTBLACK membership, and waiting for 20+ minutes to connect, none of the...

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Address: PoD 1A, 313, IIT Indore

Website: www.makemytrip.com

I booked a ticket from Indore to Tirupati through Makemy Trip website. The ticket fare got paid through GPay and money got deducted but the ticket failed. A pathetic customer care service called me and asked about the issue and I informed full details. However, no issue did not resolve....

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On 9th of july i made a payment for a hotel through MMT but it failed still my money got deducted from my bank account .plzz help me get my money back....

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Address: Make My Trip, Gurgaon, India

Dear Sir,
I am forwarding the below complaints submitted by email to Make My Trip officer who booked my trip package but there is no action yet.
To,
Dear Ms Rekha Balakrishna
Make My Trip
Reference: Private Package for family taken from 21st June to 28th June, 2023 from Delhi airport to Uttarakhand Places and drop to Jaipur.

As old and regular customer of Make My Trip, I genuinely and sincerely...

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I had made a booking of Lemon Tree Hyderabad Hitech city .. the price shown to me by make my trip was way different from the price that i got in my final bill from lemon tree . I was forcefully make to pay service charge 12% which according to bill was optional and because it was a prepaid booking the money was already taken my MMT . Also there was a discrepancy in the base price per room and final bill provide by MMT and lemon tree .. when...

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Today 02/07/2023 at 20:59 amount rupees 8851 was deducted from my account but booking details or any confirmation that makemytrip recieved money is not shown. called customer care but ivr menu doesnt help anything . kindly look into this matter as soon as possible as the amount is big. sharing bank statement below...

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Address: MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B, DLF Cyber City, DLF Phase 2, Sector 25, Gurugram, Haryana 122002, India

Makemytrip India Pvt Ltd (“MMT”) booking ID - NN[protected] for flight booking from Mumbai to Denver, USA, by British Airways (“BA”) on 20-Jan-2020 for two passengers.

1. The first booking was done on 20-Jan-2020 under PNR 'SD93YK' departing on 3-May-2020 and returning on 30-Jun-2020. The total fare for two passengers was Rs 1, 92, 902.
2. On 11-Feb-2020, I changed my return date from 30-Jun-2020 to 25-Jul-2020...

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Hi

My booking ID NH[protected]

I want to delete the specific review as hotel has resolved the matter. Please do it soon....

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Want to book my ticket soon as I am running out of money I need that money To Book ticket and get Refund As soon as possible....

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I yesterday booked a flight ticket from Raipur to Kochi, Kerala, India using Make my trip site . In the site they had not displayed a direct flight available from Raipur to Kochi and so I booked another convenient flight but later in Indigo site I saw a direct flight. This is cheating by them and harassment to a senior citizen.
I need this to be changed without charges to be changed to direct flight.
Details of Booking-br...

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Ridiculous service by make my trip.. Traveling from bangalore to mumbai and mumbai to bangalore for very important work and i had to lock the price for me and my toddler.. I was given 24 hours to book the tickets for the same price.. At first i was added more amount thant what i was asked to pay atleast 1200 more then later asked me to wait for 30 minutes until i try to book again like this they made me wait till 7 pm which was my lock inn...

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Website: www.makemytrip.com

I booked a hotel on 23rd February for 4 nights stay from 24th January 2024 to 28th January 2024. I made my booking through Make My Trip and paid the full amount. I got a confirmation voucher with Booking Id: NH[protected] / PNR: [protected]. I called the hotel same night who confirmed my booking after verifying my booking ID.

I made this booking well in advance for attending a conference on these dates in Cochin. I predicted...

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Dear make my trip thank you so much for your pathetic service, as I have booked a ticket for 20 December from Delhi to haridwar which was cancelled and amount is refunded from bus operator but you guys have snatched it which must be reimbursed. The booking ID of my bus is NU[protected].
And the PNR no was 78FJD43M...

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Hi MMT Team,

I have booked a NeuGo Bus from your website on date[protected] for Delhi Kashmiri Gate to Haridwar for two persons
I have reached to the pick up point before departure time 9:00PM but bus was not reached there on the departure time. I was waiting and continuesly called for half hour to the contact person number provided by bus operator, who already called me to confirm my booking before 1 hour of my bus...

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Address: a509, 5th floor, ncl godavari apartments

I am writing to express my extreme dissatisfaction with the experience I had during my recent stay at the RedFox Hotel. I would like to bring to your attention the numerous issues I encountered and request a refund for the inconvenience caused.

Booking Details: I had made a reservation for a RedFox Executive Suite for two women from June 21st to June 24th, 2023, for a total of three nights.

Unbearable Smell:...

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Our trip was confirmed on 6th june to goa where the flight takes off on 9th
On 6th we had a word with mr aakash kashyap regarding the itinerary of the trip and he made a package of 49, 900 including round trip flights, transfers to and from the hotel, a 4 star hotel (hotel reemz beach heaven anjuna) and a sunset cruise on 11th.
Despite of asking him again and again for the hotel he told us that this is the best hotel he is...

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I have booked bus tickit from shirdi to Nagpur for yesterday ..dated yesterday journey ..but i missed bus operators doesn't call me also Shirdi operator doesn't help me to find out or cathc the bus ..even he behave too rudh bcoz I haven't booked tickit from him and he told me you booked online so it's not my responsibility ..i inform this mattr to make my trip but they are not responding ..i want my money back ..their call are also not get...

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Address: Pune

HI Team,

I had booked cab from Pune to Shirdi for Travel on 19th June and here is my experience below :-
1) The cab sent was Hyundai Xccent and I can say it was not sanitized at all as there were lots of mosquitoes and we kept complaining to the driver regarding this. (was having fever because of this and that's why I complained after 2 days)
2) The year of manufacturing was 2017 while on your website it was...

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Address: Pune

Website: www.makemytrip.com/cabs

Hi MMT Team,

I have booked a round trip cab service Booking ID NC[protected]
from your website for Pune to Shirdi for Rs 5367 and I saw that you have mentioned "Best Price Guaranteed" under that station if I found any cheaper price for the same route you will refund me 5 times the actual cost of the trip.

On the above lines, I have found the booking for the same route and same category car type (sedan)...

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I have booking yesterday ticket from makemytrip and they deducted payment from my credit card but didn't send booking details. When i went to airline website they ask us to check with agent since there is no booking available with this name or requested PNR no to check which is also not available in booking with Makemytrip. When i called makemytrip for this instances they simply told that booking not done and we will refund to your account....

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