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MakeMyTrip India Complaints & Reviews

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Last updated Jun 6, 2024
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MakeMyTrip India reviews & complaints page 8

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V
Vaibhav Pattar
Jul 2, 2023
Jul 14, 2023
This thread was updated on Jul 14, 2023
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Money debited but booking not done

Today 02/07/2023 at 20:59 amount rupees 8851 was deducted from my account but booking details or any confirmation that makemytrip recieved money is not shown. called customer care but ivr menu doesnt help anything . kindly look into this matter as soon as possible as the amount is big. sharing bank statement below...
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S
Sparab16
from Ahmedabad, Gujarat
Jul 1, 2023
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Cheating and Harassment while booking the flights cancelled during COVID

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B, DLF Cyber City, DLF Phase 2, Sector 25, Gurugram, Haryana 122002, India

Makemytrip India Pvt Ltd (“MMT”) booking ID - NN[protected] for flight booking from Mumbai to Denver, USA, by British Airways (“BA”) on 20-Jan-2020 for two passengers.

1. The first booking was done on 20-Jan-2020 under PNR 'SD93YK' departing on 3-May-2020 and returning on 30-Jun-2020. The total fare for two passengers was Rs 1, 92, 902.
2. On 11-Feb-2020, I changed my return date from 30-Jun-2020 to 25-Jul-2020...
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R
Rashani Perera
Jul 1, 2023
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I want to remove a review

Hi

My booking ID NH[protected]

I want to delete the specific review as hotel has resolved the matter. Please do it soon....
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B
Bhavesh1802
Jun 30, 2023
Jul 30, 2023
This thread was updated on Jul 30, 2023
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Refund not Initiated nor any replies from them.

Want to book my ticket soon as I am running out of money I need that money To Book ticket and get Refund As soon as possible....
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8
8mohan
Jun 30, 2023
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Flight ticket booking by Mohan Samuel

I yesterday booked a flight ticket from Raipur to Kochi, Kerala, India using Make my trip site . In the site they had not displayed a direct flight available from Raipur to Kochi and so I booked another convenient flight but later in Indigo site I saw a direct flight. This is cheating by them and harassment to a senior citizen.
I need this to be changed without charges to be changed to direct flight.
Details of Booking-br...
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M
from Bengaluru, Karnataka
Jun 30, 2023
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Locked the price but was never able to book the tickets

Ridiculous service by make my trip.. Traveling from bangalore to mumbai and mumbai to bangalore for very important work and i had to lock the price for me and my toddler.. I was given 24 hours to book the tickets for the same price.. At first i was added more amount thant what i was asked to pay atleast 1200 more then later asked me to wait for 30 minutes until i try to book again like this they made me wait till 7 pm which was my lock inn...
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Website:www.makemytrip.com

I booked a hotel on 23rd February for 4 nights stay from 24th January 2024 to 28th January 2024. I made my booking through Make My Trip and paid the full amount. I got a confirmation voucher with Booking Id: NH[protected] / PNR: [protected]. I called the hotel same night who confirmed my booking after verifying my booking ID.

I made this booking well in advance for attending a conference on these dates in Cochin. I predicted...
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G
ganesh@123ok
from NAGPUR, Maharashtra
Jun 28, 2023
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Refund amount is not initiated despite cancellation of bus

Dear make my trip thank you so much for your pathetic service, as I have booked a ticket for 20 December from Delhi to haridwar which was cancelled and amount is refunded from bus operator but you guys have snatched it which must be reimbursed. The booking ID of my bus is NU[protected].
And the PNR no was 78FJD43M...
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Hi MMT Team,

I have booked a NeuGo Bus from your website on date[protected] for Delhi Kashmiri Gate to Haridwar for two persons
I have reached to the pick up point before departure time 9:00PM but bus was not reached there on the departure time. I was waiting and continuesly called for half hour to the contact person number provided by bus operator, who already called me to confirm my booking before 1 hour of my bus...
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B
Balupeddinti
from Hyderabad, Andhra Pradesh
Jun 26, 2023
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Hotel booking RedFox

Address:a509, 5th floor, ncl godavari apartments

I am writing to express my extreme dissatisfaction with the experience I had during my recent stay at the RedFox Hotel. I would like to bring to your attention the numerous issues I encountered and request a refund for the inconvenience caused.

Booking Details: I had made a reservation for a RedFox Executive Suite for two women from June 21st to June 24th, 2023, for a total of three nights.

Unbearable Smell:...
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S
Surbhi_goyal1306
from Delhi, Delhi
Jun 26, 2023
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Poor service and less compensation

Our trip was confirmed on 6th june to goa where the flight takes off on 9th
On 6th we had a word with mr aakash kashyap regarding the itinerary of the trip and he made a package of 49, 900 including round trip flights, transfers to and from the hotel, a 4 star hotel (hotel reemz beach heaven anjuna) and a sunset cruise on 11th.
Despite of asking him again and again for the hotel he told us that this is the best hotel he is...
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A
Amar08
Jun 25, 2023
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Make my trip India

I have booked bus tickit from shirdi to Nagpur for yesterday ..dated yesterday journey ..but i missed bus operators doesn't call me also Shirdi operator doesn't help me to find out or cathc the bus ..even he behave too rudh bcoz I haven't booked tickit from him and he told me you booked online so it's not my responsibility ..i inform this mattr to make my trip but they are not responding ..i want my money back ..their call are also not get...
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B
bhupi1307
from Pune, Maharashtra
Jun 23, 2023
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Unfair charges Cab Booking id NC29687067673015

Address:Pune

HI Team,

I had booked cab from Pune to Shirdi for Travel on 19th June and here is my experience below :-
1) The cab sent was Hyundai Xccent and I can say it was not sanitized at all as there were lots of mosquitoes and we kept complaining to the driver regarding this. (was having fever because of this and that's why I complained after 2 days)
2) The year of manufacturing was 2017 while on your website it was...
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B
bhupi1307
from Pune, Maharashtra
Jun 23, 2023
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Cab Booking 5X guarantee Claim

Address:Pune
Website:www.makemytrip.com/cabs

Hi MMT Team,

I have booked a round trip cab service Booking ID NC[protected]
from your website for Pune to Shirdi for Rs 5367 and I saw that you have mentioned "Best Price Guaranteed" under that station if I found any cheaper price for the same route you will refund me 5 times the actual cost of the trip.

On the above lines, I have found the booking for the same route and same category car type (sedan)...
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V
Vijesh17cfa
Jun 21, 2023
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Promise not fulfilled

I have booking yesterday ticket from makemytrip and they deducted payment from my credit card but didn't send booking details. When i went to airline website they ask us to check with agent since there is no booking available with this name or requested PNR no to check which is also not available in booking with Makemytrip. When i called makemytrip for this instances they simply told that booking not done and we will refund to your account....
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H
Hvira
from mumbai, Maharashtra
Jun 20, 2023
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Not able to modify/CHANGE the RETURN DATE JOURNEY, booking id NN2S8ET6JFWMRKW3868

Address:DADAR WEST, MUMBAI

Dear Sir/Madam,
I have book my airway ticket through your website under BOOKING ID NN2S8ET6JFWMRKW3868.
I book for Mumbai to Paris return flight ticket in Air India. Booking PNR no with Air India was PNR 5J47KY.
Mumbai to Paris (France) was on 21st May 2023 & Return Flight was on 3rd June 2023.
There were 2 passengers, me & my sister. On 2nd June 2023, we tried to reschedule my return flight from Paris to Mumbai...
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A
Aditya Udasi
Jun 16, 2023
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Refund voucher promo code not working

We had made a booking of tickets from Madgao (goa) to Itarsi, under makemytrip trip guarantee scheme but my tickets were ended up waitlisted at the very last moment. MMT shared a refund voucher with us, but the voucher is not working at all.
MMT did fraud with us.

booking ID: NR[protected]....
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S
Shailish
from Ghaziabad, Uttar Pradesh
Jun 16, 2023
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Request for Refund for Return Flight

Dear Sir/Madam,
I am writing regarding my recent booking with MakeMyTrip for a journey that included both an outward and an inward flight. I am deeply disappointed to inform you that the airline has canceled my outward flight, making it impossible for me to take the scheduled return flight. Despite my best efforts to resolve this issue, I have been unable to receive a refund from your company. I kindly request your assistance in resolving...
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P
Pranaya2210
from Ghaziabad, Uttar Pradesh
Jun 15, 2023
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Refund Pending Transaction Failed

Address:Flat No. 201, Tower No. 1-D, Skardi Greens, Landcraft Golflinks

I had made a booking with booking ID NH[protected] on 13 June 2023 which did not get confirmed due to payment showing incomplete. However, my bank account got debited and I called bank's customer care as well who confirmed that the payment has been made to make my trip for booking the hotel.
I have also raised service request for refund on make my trip with Request ID :[protected], however no response is received yet. br...
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S
Shruthika mani
Jun 12, 2023
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I can't delete review on makemytrip posted by myself

I published a hotel review on make my trip by mistake and now this review can’t be deleted. Even after calling customer care they said it isn’t possible from my or their end. This is totally unacceptable from a renowned business site like make my trip. Kindly help me and take the required action.
I need it to get it resolved immediately on urgent basis....
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