MakeMyTrip India Complaints & Reviews

Hi, why the hell there is no way to reach to customer support. I cannot find deactivated my mmt account anywhere in website or the application. I am not even able to reach customer support for such queries. Even no one replies to the mails. My phone number is somehow registered with MMT. I want to deregister it because i already have mmt account associated with my main email id. I am not able to attach mobile number over there as it says...

I had booked Varna Residency hotel at coimbatore dated 17th feb 2023 to 19th feb 2023. My booking id from MMT is NH[protected] of amount 2037 Inr. A special message Do not call MMT for confirming your booking it is confirmed flashing in my MMT account .
When I reached there at hotel in night around 10 pm, varna residency staff didn't accept our booking. They had told us that they are not accepting booking from MMT and due to this...

I had booked varna residency hotel at coimbatore dated 17th feb 2023 to 19th feb 2023. My booking id from mmt is nh[protected] of amount 2037 inr. A special message do not call mmt for confirming your booking it is confirmed flashing in my mmt account.
When i reached there at hotel in night around 10 pm, varna residency staff didn't accept our booking. They had told us that they are not accepting booking from mmt and due to...

I have received an refund of flight cancellation in my zest money trip money account but can’t access it when I tried contacting make my trip they don’t have valid answers on this issue...

I have booked a flight and cancelled the same on 16.12.2022 . For one side travel I got refund in my bank account and for other side i got credit note of Rs 9000/- .But during booking i am not able to use that. I had contacted your Bhubaneswar Branch but they ddnot help me.
original invoice number: KL1222312AQ02107
PNR:OU526X
NUMBER: KL2222302AC29666...

I had booked a Hotel in Ooty by making full advanced payment from 7th to 10th April 2023. We have the confirmed booking reciept. On reaching there at around 6:50 PM, the hotel told us that they did not have a tie up with MMT. We called MMT and after waiting in cold outside MMT confirmed that the hotel is right and they can’t do anything but offer me a refund. We had travelled all the way from Bangalore we had no option to go back as the...

Hello Sir / Mam,

I, Satish Ramdas Sable had did flight booking on 26 Mar, 2023 from make my trip. The flight is from Lucknow to Pune with Vistara airline on dated 01 Apr, 2023. I had booked tickets from MakeMyTrip for two travelers my self and my Dad. Total cost of booking is 12604 Rs while paying amount had applied two gift card of 10000 Rs and for pending 2604 Rs had selected credit card option. For paying pending 2604 Rs...

I made a booking for Collection O Hotel Vijay Park Near Chennai International Airport By oyo with the Booking ID - NH[protected], when I reached the hotel the property denied checkin mentioning that they have already ended the contract with OYO and no longer they are entertaining any booking of them.
I connected with the oyo support desk and they acknowledged the issue and initiated the refund and asked me to connect with MMT for...

Travel date Dubai to India - 2nd Jan
Booking ID AN7TDARSUE0RY1DO4218
Incident - Explained below
Desirable resolution - Refund of full ticket as despite of following up for 4 months to get refund of Neelam Rani ticket, MMT is negotiating to pay only 50% of 1 ticket. They should feel the heat of the pathetic treatment they do with customers
Its not matter of money but principals

Summarizing full incident...

I have done a hotel booking from MMT for 7th April 2023 and I have two rooms booked for 4 adults and 3 kids. But hotel owner denied my check in before I reached to hotel. I had followed up multiple times from morning evening that day with MMT customer care but they said that your booking is confirmed don't worry. And around at 8 PM i got a call from MMT team saying sorry we can't book hotel for you we are refunding your money and it was a...

There is no access to delete my account, which I want to do...

Hi team

Since morning I was trying to connect with Makemytrip support team

There is no option in helpline number to connect with support team

And there is no mail IDs are existing has mentioned in website and T&C sheet

No response I received from Makemytrip

I have the all the details in mails
Reference No.[protected]
Booking ID NN7PVA089AL2X2F22064br...

I cancelled one hotel booking. I chose to have refund processed into makemytrip wallet. And it say the refund has been processed into my wallet.

But my wallet shows 0 balance.

Booking Id: NH[protected]...

Sir,
I am Jees Paul P from kerala, I have booked hotel room in Golden Fern by Platina - Marayur -Munnar-kearla through make my trip app on[protected] the amount 2307 rupees . But my wife and child are hospitilised[protected] due to high fever and cold.I waited until today thinking that their illness would subside and I could continue the journey but they cannot relieve from illness.My child has 1.5 years old only. The fever become...

I had made a account in make my trip. But after one day they closes my account stated that your account is not verified yet. And i already take bookings from 3 customer now who will pay the loss to me....

I have done a hotel booking from MMT for 7th April 2023 and I have two rooms booked for 4 adults and 3 kids.
But hotel owner denied my check in before I reached to hotel.
I had followed up multiple times from morning evening that day with MMT customer care but they said that your booking is confirmed don't worry.
And around at 8 PM i got a call from MMT team saying sorry we can't book hotel for you we are refunding your...

I have done a hotel booking from MMT for 7th April 2023 and I have two rooms booked for 4 adults and 3 kids.
But hotel owner denied my check in before I reached to hotel.
I had followed up multiple times from morning evening that day with MMT customer care but they said that your booking is confirmed don't worry.
And around at 8 PM i got a call from MMT team saying sorry we can't book hotel for you we are refunding your...

Dear sir,
I booked a bus from Kolkata to Mandermani for 7th April 2023, booking I'd NU[protected] and the PNR is 48MC5QAF. But bus provider didn't attend my boarding location and didn't contact with me at the time of travel so I can not getting the bus on that day and when I contact with bus provider they told me to contact with make my trip, I tried to contact with u but I can't .So in this situation I paid all the money for...

I had booked a train ticket which was charged twice both from my gift card and goat. Even after contacting them no resolution even after 3 weeks....

We have booked for Bellichukki homestay through make my trip. I have made the complete payment inclusive for hotel stay, breakfast and dinner in make my trip..Next day I got the call from the property owner as proper is already full and they are unable to provide the room for us. Inspite I tried makemytrip multiple times for cancellation and for getting refund ...makemytrip have not considered my issue, though nothing is wrong from my side...at...