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MakeMyTrip India Complaints & Reviews

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Updated: Jun 13, 2026
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3076
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MakeMyTrip India reviews & complaints page 15

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R
rinojohn
from Delhi, Delhi
Dec 4, 2014
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Makemytrip Wallet

Address: New Delhi, Delhi

I am a frequent user of makemytrip services. On 04/09/2014 I tried to book a ticket from Chennai to New Delhi amounting INR 11260 however due to certain technical issues in server my ticket was not booked and with my approval my money got transferred to MMT wallet. So using my wallet I booked another ticket for INR 9203. So my balance amount in wallet was 2057. So after two days when I tried to book a rail ticket using my MMT wallet, to my...
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A
Ankit7
from Hyderabad, Telangana
Nov 25, 2014
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Refund Not received

Address: Bangalore, Karnataka

I made a mistake by booking from your website.My booking id is- NF[protected].A part of the money i paid using My Wallet money and a part of it i paid through the use of my ICICI Bank account.My Wallet money was refunded but It has been more than a month and i have not received my refund to the bank account(Rs. 4102). I was told that refund has been done from your end and a RRN #[protected] was given. I checked with the bank and they...
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G
Govind Innani
from Kolkata, West Bengal
Apr 7, 2013
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Flight Reschedule

Address: Pune, Maharashtra

Hi,

Booked my tickets - Booking ID IN1303B14103 (Booking Number - 2K249P). This ticket was booked on the phone and the representative told me that in case reschdule I will have to pay Rs. 1500 per person.

I got this rescheuded on 4th April by paying full charges. They charged me Rs 3100 instead of 3000 for 2 tickets which is anyways more charge than what MMT representative told me. Still then I paid the full...
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T
totriptig
from Bengaluru, Karnataka
Apr 5, 2012
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money not refunded

Address: Karnataka

I have booked a flight via makemytrip from bangalore to Gwalior for 24th Feb 2012.
But as the flight was cancelled so makemytrip assured me that my whole money (16004 Rs.) will be refunded back and the process will take 5-7 working days.
I received this communication from makemytrip on 23rd Feb and after that I received only 1116 Rs. on 29th Feb.
After follow up multiple times there was one more refund of 4949 Rs. on...
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R
Rick Sam
Mar 6, 2012
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No Refund or Alternate Trip For Visa Rejection , 65000 Rupees looted from me by MakeMyTrip

Address: Chennai, Tamil Nadu

Hello Sir/Madam

I booked tour package eastern explorer[Reference ID: [[protected]] in MakeMyTrip.com on May 14 last Year but unfortunately My visa was rejected and before that we paid 50,000 rupees advance + 15,000 rupees for booking . After the visa was reject on june 2nd before 20 days of Departure,As per by The Terms and Conditions they should refund me 70% of the amount but the agent Mohd. Ujef Shaikh; Aziz Lightwala...
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D
Dipesh08
from Delhi, Delhi
Nov 18, 2011
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Fake booking Confirmation

Address: Gujarat

I made a booking with Make My Trip for a room at Jaipur House Mount Abu for dates 28,29/dec/11 vide booking ID NH[protected].
They confirmed me booking with a statement written on confirmation letter. "Kindly note, your booking is CONFIRMED and you are not required to contact the hotel or MakeMyTrip.com to reconfirm the same."
Ignoring that when I speaked to the hotel for same. I am stunned to know their is no such...
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T
thisisprajakta
from Gurgaon, Haryana
Nov 9, 2011
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air tickets not received

Address: Maharashtra

I have booked two air tickets thru make my trip and hvnt received air tickets as yet.
booking id- NF25141
booking date- 4th nov
travel details:
jet lite S2-112 mumbai-bangalore 11th feb
air india AI-608 bangalore-mumbai 12th Feb
traveller details: Aaditi Mahajan (adult female),Arpi Mehta (adult female),

Pls help me with the same.This is not expected from make my trip!!...
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J
jaineshmodi
from Ahmedabad, Gujarat
Nov 4, 2011
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HOTEL RESERVATION

Address: North Goa, Goa

Date: 04-11-11




Sub: BOOKING ID NO. – NH[protected]

Dear Sir,

This is in reference to the above, we would like to bring it to your notice that we have book the hotel through net at makemytrip.com and id no. is NH[protected] on dt. – 01/08/2011. We have received the confirmation that your room has been booked in the name of Mr. Sachin Mackwan and details are - Room...
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R
radhika.pkd
from Mumbai, Maharashtra
Oct 29, 2011
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Delay in system and no refund

Address: Bangalore, Karnataka

Hi,

I booked a bus ticket from Bangalore to Thrissur through Makemytrip.com on October 19th and an amount of Rs.581 got debited from my account. But when I logged into my newly created account the second time, it said that there are no tickets available. I called up the customer care then for which they said that it will take 3 days for the ticket to appear in their system. Then I emailed to the makemytrip team and they said...
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A
akoijam
from New Delhi, Delhi
Oct 17, 2011
Feb 25, 2026
This thread was updated on Feb 25, 2026
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non refund of deducted money

Address: Nadia, West Bengal

sir i try to book online flight ticket from makemytrip, on 27th august but, after completion of payment, the ticket is not processed but the flight fare had been deducted from my sbi debit account amounting Rs. 4560 twice total 9120. after that i contact with the customer care service of makemytrip many times but none of them solve my problem. at their request i even sent my bank statement in PDf form to them, my Reference ID[protected]...
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K
kamalkishor
from Solapur, Maharashtra
Oct 14, 2011
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no refund received in bank

Address: Solapur, Maharashtra

Refund not received Confirmation Booking Reference Number NR[protected]& NR[protected].

i booked railway tickets on inernet sight make my trip. icancelled both tickes .
make my trip said that all refund sent to you.
i sent bank staement & bank letter to makemy trip, i made minimum 50 calls to them. every time new operator.
everytime i sent emails tothem whatever they told email address. no refund...
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C
chugh26
from Nashik, Maharashtra
Oct 2, 2011
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poor service which led to financial and emotional loss

Address: Nashik, Maharashtra

its a complaint against makemytrip.com. I had to go to my home town to attend the rituals for the demise of my 17 yrs old nephew from nasik to sriganganagar. from nasik to ahmedabad i had booked a bus ticket via makemytrip.com. makemytrip.com have not given any contact number of bus operator. on making a call to them they had given two numbers and both the numbers were fake and of some car rental. on again making a call they told sir need...
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S
shantanu.gautam123
from Chennai, Tamil Nadu
Nov 10, 2010
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Customer Care Help desk Non Operational

Address: Chennai, Tamil Nadu

I have a airline reservation with thorugh MakeMyTrip (Booking ID NF[protected])

I have certain changes to be made in the booking. However when i call the customer care department, the entire domestic sector helpdesk is automated. There is no option of talking to a customer care representative for existing domestic booking. These people are cheating me as i am not able to get the refund for the booking.

Shantanu...
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P
Prashant Yawalkar
from Mumbai, Maharashtra
Jan 26, 2010
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refund

This is the mail I received from Make my trip. After tow months and after repated complaints they have send me mesage that I will receive amount of Rs. 1439/- towards cancellation. when they talk on phone they communicate that the amoutn of refudn will be Rs.2879 and they send me mesages and mails that the amoutn will be 1439. Why cancellation charges when it is their fault


Mr Abhay Yawalkar,

Your...
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K
Kanwarjit Singh Anand
from Pune, Maharashtra
Jan 5, 2010
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Duplicate booking

While booking my ticket on MMT through my mobile, after giving the credit card details i got the message "sorry for the inconvenience, your payment could not be fulfilled successfully". So thereafter I went and made my booking on internet. To my surprise I have now got confirmation of both the bookings on my email. On talking to your customer care, no positive response has been recieved. The bookin ID of ticket booked thro'...
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S
Sourabh Sengupta
from Hyderabad, Telangana
May 12, 2008
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No reference of tickets 6 days after debiting money

After innumerable calls to makemytrip customer care (which stands always clogged with traffic), I find the site the last hope for revival of my lost / nearly-lost, money / hope of availing tickets.

5 days back I have booked an airticket (Hyderabad to Kolkatta) from their website, and leave alone the receipt of paper tickets, I am till date eagerly awaiting the receipt of PNR / other confirmation from their end.
br...
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S
Sadasivan
from Kolkata, West Bengal
Apr 1, 2008
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undue charges

i tried to book international tickets .the site was not at all informative. i slected no stop and went ahead and did the booking to dfind out later that no stop means it stops at one destination what a misnomer. when i checke the flight number it was not the no stop flight i wanted and i wanted to change the booking but demanded exorbitant price and when i asked to cancel arbitrarily charged 500 for not f doing anything...
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N
Nishant Katkoria
from Pune, Maharashtra
Mar 3, 2008
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Refund of the ticket never Booked

Dear Sir,
I also heard from few of our clients that while booking with MAKE MY TRIP they had similar problems.
However , the only alternative available to us is to go to consumer court and also claim for the torture for following hectic procedures with MAKE MY TRIP for refund of our money.

This web portals are more into cheating and deceiving individuals as they are aware of the fact that no one follows so much...
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K
Kamal Chandwani
from Delhi, Delhi
Feb 23, 2008
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Money charged for the ticket never booked

Hi All,
This is to make everyone of you aware of the day light robbery by makemytrip, the famous airline ticket booking portal.

On 10th of Feb'08, I tried to book an airline ticket from Ahmedabad to Mumbai with GO AIR through makemytrip using my AXIS bank netbanking. Though the amount of Rs 2525 got debited from account but I didnt get the ticket. When I contacted the customer care on 11th Feb, after making...
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S
Supratim Mitra
from Mumbai, Maharashtra
Dec 25, 2007
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Refund/Cancellation

Last Year, in October,2006, I bought a return ticket from Miami to Mumbai, at $1222. They were paper tickets which were supposed to be sent to my Florida address. Since the paper tickets never came to my houe(they said it was sent by USPS, and they do not take customer's sign for verification), I asked for a cancellation. MakemyTrip said that if I cancelled and bought new tickets through them, they would ensure that my refund is obtained...
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Recent comments

Still no refund after 1 month

My complaint ID is 3542499. It has been more than one month but I have still not received my ?8006 refund.

IndiGo has already processed the refund (Request ID...
YE
yeshirangdrol

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