MakeMyTrip India Complaints & Reviews

I had a connecting flight from mumbai to kolkata via delhi but the flight from mumbai to kolkata has been canceled. I am trying to cancel the flight from last evening but despite being in the queue for more 40 minutes for almost 26 times my call gets disconnected. I even tweeted the concern in air india twitter handle but received no response. Kindly help.

1. Amitava bhowmick, adult ycnt1 098-[protected]
Passenger name...

Subject : wrong calculation of refund, mmt bkg ref - nn[protected]

Ref - indigo flight cancellation as well as refund advise recd from mmt is given below.

I had booked this trip vide nn[protected] on 1st mar'20 and modified my return from 22/3 to 21/3 by paying diff of rs 3352 thru mmt

Due to coronavirus, indigo canceled the flight as per communication from indigo and i filed a refund claim...

I booked a hotel through makemytrip on 16th march 2020. Booking was from 18th march 2020 till 21st march 2020 and paid inr 3224 for same. Booking was confirmed by makemytrip and was marked as mmt assured booking where they said if problem is faced i will get full refund.

I went to hotel jolly swagman backpackers on 18th march 2020 and they denied admission due to covid19 restrictions that were announced on 15th march 2020...

I have booked my flight tickets del-mumbai roundtrip for 28 mar 2020 -31 mar 2020 in feb 2020 with insurance against flight cancellation with full refund that is valid till 27 mar 2020 from make my trip.
Due to chrona, i was trying to cancel my flight yesterday, and it was showing no refund..
Today after sending so many mails regarding this, i got call from them that they are not providing any refunds on cancellation and they...

This regards to cancellation charges of my flight return tickets which i had booked on[protected]Ahmedabad-cochin-ahmedabad) for 3 persons. My travel date was 25th may 2020 and return on[protected] and booking referenc number is nf[protected]. I had paid near abount 4200 extra to makemytrip because there was an offier of zero cancellation. So total return ticket i had booked and paid rs. 29121. Now yesterday ie[protected], when i had...

I had made bookings in MMT for flights on 22nd and 24th march with booking IDs NH[protected] and NF[protected]. The flights have been cancelled by the airlines though no refund has been initiated in the process. I have made several calls to both the airlines and mmt for the same but with no resolution....

On 14th of march 2020, i purchased two tickets : from chennai to madurai and back again - from madurai to chennai from makemytrip which seemed to be reliable at that time. As of today 22nd of march 2020, the indian government has passed an order to stop railway transport until 30th march 2020 in order to minimize the affects of corona spreading in india.

After viewing the data in the news and in online platforms, i cancelled...

Hi,

I have tried to call customer care ([protected]) multiple times but i did not get anyone to pick my call. This is regarding my ticket booked with makemytrip from hyderabad to patna and then patna to hyderabad (14/03/2020). I have cancelled my spouse ticket from hyderabad to patna (04/03/2020) but it's there from patna to hyderabad (I have pasted snapshot down). I have got cancellation receipt for the same mentioning just...

Their webpage is showing I can reschedule my flight free of cost due to corona. But when you actually try to reschedule, it asking money. It's really ashame. In this panic situation also they are making money. Trying call customer care since 1 week they are not taking any calls, airline is asking to go through Mmt. What can I do now. It's totally waste of money. Really these are frods. At time of booking they will 10000 timesbut now when...

I booked a ticket for manchester-mumbai on turkish airlines for march 20, 2020. Due to the travel advisory, i have been trying to speak to makemytrip but i'm perpetually on hold. After holding for more than 1 hour, finally lost patience and disconnected. Now i get a message that my problem is resolved but i have no clue what the resolution is since i did not speak to anyone w. R. T. My problems.

There is no email id that i...

My flight is on 12 th march 2020, from cochin to kuwait is cancelled by airline, they told they refund the money to the makemy trip, because i book the ticket through make my trip. When i tried to contact them, no one is picking the call and no one responding my email.
My booking
Pnr - sw3g2x

Indigo: dear indigo passenger: your indigo flight 6e 1757 from cok to kwi on 12-03-20 is cancelled due to operational...

Hi,
I booked two trips of tickets for my family on march 15, 2020

1st ticket - booked for 4 members. Total charges = 575.46
Trichy - chennai
Trip date = march 30, 2020

2nt ticket - booked for 3 members : total charges = 424.97
Chennai to trichy
Trip date = april 2, 2020.

The refund amount for 1st trip should be 265 and second trip should be 315. But in makemytrip...

Sir/madam

This is very first time i made booking from make my trip and because of corona virus problems i did cancelled my tickets directly from airlines it's round trip from dubai to patna. I been trying to communicate with make my trip from a week everyday on call i can't reach even waiting on call for hours i just want you guys to make my refund as it's already cancelled by through airlines here the information
br...

I have cancelled hotel booking from my holiday package nl[protected] on 25th feb. Mmt informed me that i would receive refund amount within 7 to 10 working days but still i have not received anything almost 25 days passed.
On mmt website still it is showing "refund is being processed".
I have sent mail regarding same but no response received from mmt....

Hi,
I have recently made a booking for flight on the 22nd of march costing 11, 554 which has been deducted twice from my account.

Request you to kindly revert back the duplicate amount. The booking id is nf[protected] i have tried calling helpdesk repeatedly but with no help. I have stayed on line for long hours to reach but with no resolution. Please help. This is as much a crisis situation us too...

Hi this is rajendra kumar i have booked flight tickets through makemytrip for my family on 9th of march from hyderabad to chennai vide pnr no xlbjfg by indigo air lines flight no 6e 6151 for 7 people but due to some reasons i have cancelled the tickets of all the 7 people on 8th of march directly with the air line and upon enquiry with thw air line i was told that the amount has been refunded to mskemytrip on 10th of march and i tried to...

Dear team,
First of all, i would like to highlight that i have been trying to reach you'll via phone or chats but there is no response at all and unable to speak to any of your customer care for the existing bookings, whereas for the new bookings it is getting connected. This is really not the way i expected from makemytrip team. This is really sorry state of affairs and i am completely upset. When i need your support and to know...

I tried to cancel my ticket, website not responding and given revert message as to contact through phone numbers, if i call there not responding. Due to this i could not able to cancel my ticket which make me a loss of rs 32000.

So i need compensation for this issue.
Date of incident 18th march 2020
Date of travel 19th march 2020

Details attached.
1) ticket when purchased
2) ticket...

Last year feb-mar i booked a flight ticket with makemytrip from lhr to bangalore, which was cancelled at last moment and till now i didn't get the refund.

Due to cancellations at last moment i had to pay extra, makemytrip could have informed in advance but they didn't. They acted very irresponsible in this case.

Every time they say they are waiting a response from airlines....

My flight booking from trichy to riyadh on march 13 through make my trip was not done successfully, on the same day i received the mail from make my trip as refund money processed & the money will be reflect my account in 3 working days but still i didn't receive my money. I need to verify the status and refund my money immediately.
Booking reference : nn[protected]...