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MakeMyTrip India Complaints & Reviews

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Last updated May 10, 2024
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MakeMyTrip India reviews & complaints page 193

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A
Amitabh2203
from Kolkata, West Bengal
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airlines ticket cancellation

Address:DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India, Gurgaon, Haryana, 122002

I tried to cancel my ticket, website not responding and given revert message as to contact through phone numbers, if i call there not responding. Due to this i could not able to cancel my ticket which make me a loss of rs 32000.

So i need compensation for this issue.
Date of incident 18th march 2020
Date of travel 19th march 2020

Details attached.
1) ticket when purchased
2) ticket...
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Last year feb-mar i booked a flight ticket with makemytrip from lhr to bangalore, which was cancelled at last moment and till now i didn't get the refund.

Due to cancellations at last moment i had to pay extra, makemytrip could have informed in advance but they didn't. They acted very irresponsible in this case.

Every time they say they are waiting a response from airlines....
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R
Ramesh Palanichamy
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refund money not received

Address:625218

My flight booking from trichy to riyadh on march 13 through make my trip was not done successfully, on the same day i received the mail from make my trip as refund money processed & the money will be reflect my account in 3 working days but still i didn't receive my money. I need to verify the status and refund my money immediately.
Booking reference : nn[protected]...
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H
Harshit Bhavnani
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refund not received since 15 days

This is with reference to my booking id nn[protected] for a flight of narita airport, tokyo from mumbai. The duration of the tour was from 12th to 24th march. Owing to the coronavirus outbreak, i had to cancel my flight. When i spoke to the makemytrip executives, i was told that i will not get any refund. However, the airline said that they were giving 100% refunds to everyone. After numerous calls mmt finally agreed to contact the airline...
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B
Bissesna Chettri
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refund claiming

I had booked a flight ticket for 16th july 2020 but i had to book for 16th march so i cancelled it and asked for refund and i booked a flight for 16th march 2020 again.. Please i kindly request you to refund it. I had complaint it in a special cancellation but nobody responded to it... I really need my money to be refunded... I would really ask you to respond to this mail.. Because it's an emergency. I really need you to contact me....
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Address:Flat no. 1401 , Orbit tower , Falcon Castle Building, Lower Parel , Delisle road, Mumbai City, Maharashtra, 400013

Tickets were booked from make my trip for bombay to goa and goa to bombay

Vistara airlines pnr - s8s2sr bombay to goa - 18th march 2020

Go air pnr - b9l7rt goa to mumbai - 22nd march 2020

Dear sir/ madam, due to corona virus i am canceling my tickets but make my trip is showing no refund.

There is also a notification from the goverment of india that full refunds will be given...
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A
Anuneel
from Powai, Maharashtra
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gst invoice in hotel booking

Address:136,technocretsociety,bedla road, 136,technocretsociety,bedla road, Udaipur, Rajasthan, 313001

Dear team
We have booked 2night and 3 days stay at hotel the park river hotel in baga, goa for the dates 12march to 14the march. While searching it was showing price plus taxes. We have given the gst no at the time of reservation.
Now we are getting the gst invoice showing 0 gst. How it can be possible a hotel bill without gst. If gst was not there then how it is showing on your website.
This is completely wrong. Kindly...
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V
Vaibhav Pandere
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refund issue-nh3206551546572

I booked hotel through make my trip on 20th feb, 2020. Booking id nh[protected]. Travel date 24th feb, 2020 to 29th feb, 2020. Payable amount rs. 15289/-

Amount got deducted twice from my account.
Transaction reference numbers
[protected]: rs. 15289
[protected]: rs. 15289

I paid this amount through axis bank credit card. Statement generates on 18th of every month thus i cannot provide statement...
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U
UVL_mpl
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cancellation of air tickets

We booked the flight ticket in goibibo & make my trip portals in the last 3 week of feb 2020 for the travel a round ticket from bangalore to sanfransico. This is for 8 students and one faculty member on 17th march 2020 to 26th march 2020, as they have to attend silicon valley meetup-2020 in stanford university, california usa.

Sir, as per who health emergency declaration, us banned the passengers travelling from/through europe...
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A
ashwanisaini89
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no refund on cancellation of air ticket

Address:1757 F, Sector 7C, Chandigarh, Punjab, 160019
Website:Make my Trip

I booked an air ticket through make my trip (Mmt) and travelling date is 2 april. Now my travel plan has post poned for some reason but make my trip) mmt not paying anything if i will process cancellation further even there are still 18 days pending for my travel.

How much justify is this not to pay even a single penny to customer who didn't even travel and cancelling 18 days before the travel.
How they can justify any...
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F
faranchand
from Chidambaram, Tamil Nadu
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worst customer service ever

I booked emirates airlines tickets for me and my wife for 23rd march 2020 from dubai to chennai and return ticket also emirates for me on 27th march 2020 from chennai to dubai only for me. Due to coronavirus we don't want to stay in dubai as my wife got conceived, so we planned to leave dubai early. I tried to change the tickets online and i couldn't, it said i've to contact customer service. I tried so many times to contact but nobody answered,...
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S
sheetal vanwari
from Powai, Maharashtra
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complaint about flight refund - coronavirus

Address:mahim, Mumbai City, Maharashtra, 400016

I've booked 2 indigo tickets on makemytrip for 25-30 march mum - katmandu-mum

Due to coronavirus the visa on arrival is cancelled and govt has advised no travel.

Dgca has also said flight cancellation is free! Indigo is giving a free cancellation/rescheduling but mmt is not answering or responding on any platform.

How do i get them to cancel and refund my money?...
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D
Deboshree Modak
from Powai, Maharashtra
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money deducted from make my trip but not received any ticket

Address:22a/1b, ganguli para lane, Kolkata, West Bengal, 700037

Money deducted from MMT but not got any ticket this type of fraud is not expected from MMT I am a frequent user of MMT but now I think it's high time to aware everyone about the fraud of MMT. TomorrowMy husband had an emergency thatswhy we trusted MMT but money deducted within ticket and money is not refunded after 24 hrs.date of ticket booking is 13th march 2020. Even MMT customer care is of no use, each and every number is fake. Their is...
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I had a booking with the make my trip app, booking id nf[protected]
Round trip total amount₹ 25753paid
Tired to raise an cancellation on the 13th of march due the global crisis of corona virus outbreak and the corresponding government advisory to avoid public places. Cancellation charges are undertaken by makemytrip, is - ₹ 19, 882 shall be deducted for air ticket cancellation, where else intially they showed partial...
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Hello
I have raised refund claim online, spoken to customer service multiple times but still not received refund for over 6 months. Booking id : nn[protected]
Passenger name : sukla ghosh. Refund claimed in september/october 2019 as jet airways did not operate.
I'm not even sure if you have processed my refund claim with nclt (National company law tribunal). I have asked for evidence on twitter. And every time i get...
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P
Priyanka Mohta
from Powai, Maharashtra
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hotel booking borgos

Address:Kamrup Metropolitan, Assam, 781009

I did a hotel booking through makemytrip for 7th march for stay at kaziranga, but due to the problem of coronavirus, we were not able to take this trip. Even in the local news channel it was shown that a foreigner who was tested positive with coronavirus had visited kaziranga and hence even kaziranga festival got cancelled. I have asked makemytrip for a date change or cancellation or credit the amount to my wallet but they are not taking...
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R
Rohit Udaipuria
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my airline cancellation refund

Address:New Delhi, Delhi, 110085

Since 2 days no one is picking up the call, my flights timings got changed and i don’t wish to travel now, but there isn’t any response and no is picking up or replying back! I don’t know how and what to do now. My flight is on 27th of this month and when i am trying to cancel the flight it’s showing the error and for new bookings they are responding immediately....
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M
Meghnamahesh
from Powai, Maharashtra
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regarding cancellation of the flight

I have booked a domestic flight from Kolhapur to Bangalore for 13th March 2020 but since I am unable to travel on 13th, I wanted to cancel my flight.
I made numerous efforts but make my trip is not at all assisting in cancellation of flights .Guess they DNT want to give the partial refund also.
I had a chat with chat support Myra but in vain.
I called the customer care many times, the call would be on for 30 mins and...
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I have booked a flight on makemytrip with txn i'd nn[protected] and paid the amount by 2 gift cards, 10000 and 15000 each i was unable to pay the remaining amount so my booking failed but my balance has been deducted from my gift cards kindly refund the money to my gift vouchers. Only 10000 rupees gift card processed which was also not credited yet. 15000 gift card refund yet to be processed. No chat response no call response by mmt customer...
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I have booked a flight ticket from Doha to Bangalore for a journey scheduled on 25th March 2020 through Makemytrip.com

The below are the details of the flight.

IX-476 - Doha to Kochi
IX-486 - Kochi to Bengaluru

But, 5 Days back, I received a mail from airlines stating that the flight service has been cancelled.

So, I want to cancel my ticket and I can do it only through makemytrip...
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