MakeMyTrip India Complaints & Reviews

Booked the flight ticket from maa to ams and ams to maa roundtrip with the cancellation option.

We have cancelled the flights due to flight reschedule and chosen the cancellation but still the cancellation refund is not processed.

Also not able to reach the customer support.

When we reached them through facebook they are asking to consult with airlines....

My flight got rescheduled by the airline indigo due to lockdown to 2nd april, and the fare difference is supposed to be refunded back to me by makemytrip. I keep sending mails but i still haven't got a refund or resolution. Their customer care is unreachable and i get automated replies whenever i try to mail them my issue. I believe mmt is trying to defraud passengers during these tough times by stopping all customer support. Need help....

Hi team,

Due to covid-19 situation i had cancelled my booking mar 21st and i was informed within 7-10 days i should get the full refund however it has been more the 15 days still i haven't receive refund, this is very pathetic and disrespectful because all the stores are closed food and vegetable are high rate and not getting salary on time, this time most of the people need money to survive, so we expect people should understand...

I had booking form your agent for by indigo for 31starch my booking id is nn[protected].
In which i just completed travel on 21st march blr to ktm
Nd my other for 31 st has been cancelled by indigo airlines and they initiate the refund process and put my refund on credit shell but now concern sence i made booking for your agent that refund i would have used it for my future booking through you. But i had seen non transperancy...

I am a regular custome of make my trip and i paid rs 1499 and took a 1 yr membership valid till sept 2020 which covers 2 free airline cancellations and 2 hotel cancellations out of which 1 airline cancellation has been used and the other 1 is balance apart from 2 hotel cancellations so in all 3 are balance now i booked a ticket around nov 2019 for may 12 th 2020 from mumbai to bangalore and return on 21 st may 2020 where in i paid 5377 cash...

This has reference to the international travel booking done on 2nd feb 2020 through makemytrip with following details:
Sl. No. Booking id pnrno. Passenger name payment done
1 nn[protected] r4ar80 kumod kumar jain rs. 94696/-
2 in1b[protected] r5mq73 rashi jain rs. 102918/-
Booking details are as under:
Travel date from to flt no. Airline
18th aprill'20 del yyz ac-53 air canada
02nd may'...

Regarding air flight tikit on 16th april 2020, booked via make my trip, when i booked a tikit, their are select option zero cancalation charge, however when i cancle the air tikit, their are show only rs.1981, so as gove guideline their are lockdown till 14th april and my tikit booking is 16th april, the zero cancallation benifits are suspended for all extisiting bookings, show on mmt site,
So kindly send me refund amount or send...

I had cancelled a International ticket against my booking reference no NN[protected] on 24th March 2020. I have not got any feedback on when I can get my refund. On the app, it keeps showing status as refund to be processed....

I am having a hard time claiming a refund for a flight that was cancelled by the airline itself. Your customer support has closed the ticket without any resolution. Request your urgent support makemytrip luftansa. The flight was scheduled for 7 april. Show successful but regarding booking - in1b[protected]. Flight changed returnn my money i issue for claim but no resolution if my problem no solve i do legal action...

Booking reference id: nn[protected]

Cathay pacific

My name is pravin gaikwad. On 9th december, 2019, i made a flight booking from mumbai to canada scheduled on 25th of march 2020 with make my trip website.
Due to the corona outbreak there was a travel ban in canada announced by justin trudeau, we had to cancel our flights.
The total amount charged for the tickets is inr1, 41, 970. But the refund...

My name is pravin gaikwad. On 9th december, 2019, i made a flight booking from mumbai to canada scheduled on 25th of march 2020 with make my trip website.
Due to the corona outbreak there was a travel ban in canada announced by justin trudeau, we had to cancel our flights.
The total amount charged for the tickets is inr1, 41, 970. But the refund that was processed after the cancellation was only inr 78,[protected]+39389). br...

Booked a flight ticket from kolkata to singapore, flight was non operational even i raised a request for refund detail is below. I keep on calling singapore support center but they are saying check your refund online status which still showing you will be contacted within 10 days but its more than 20 days.

There is no update on refund.

Dear uzma ali,

This is to confirm that we have received an...

Kind attn : refunds

This is in regards to our booking for thaliand in the month of april for which we had booked tickets through makemytrip. Due to corona virus spread & its effects - we would like to cancel this trip as we would not like to take a risk with our 6 years old son. Kindly understand & consider our request as we came to know from the airline that our tickets are non-ref. If we had known the clause of non-ref, we...

Dear sir,
I am trying to contact with customers care but no one response my call so please help me.i want to cancel my ticket because I can't travel because of coronavirus.so need my full refund in my account so please do the needful
Thanks
Saroj Basnet
[protected]
[protected]...

Hi,
This is for the Booking ID - NF[protected]. "(11=Apr-2020 Journey Date)
I had cancelled the ticket in Indigo airlines site and full amount as refunded to Makemytrip as they rescheduled my flight, But Makemytrip hasn't refunded the money to my card. Nobody responds to email and you can't reach customer care voice support.

Please help if anyone is listening.
Thanks,
Pranab Das...

Hi,
I had booked two flights from makemytrip on 11th march, 2020. The flights were the following - 1) indigo airlines 6e-5379, ccu-bom (Pnr no plnl9q), scheduled departure on 26.3.2020 and 2) air asia i5-317, bom-ccu (Pnr no oz6ess), scheduled departure on 31.3.2020. The mmt booking id is nf[protected].
Due to the covid-19 outbreak and the nationwide lockdown announced from 25th march, 2020, i had cancelled the ccu-bom...

Hi, i made international flight booking through mmt for delhi-bankok-delhi for 19/03/2020 to 24/03/2020, however i got text flight got cancelled due to covid-19 on28/02/2020 and they gave option for refund. I raise request for refund. It is already been over a month and i contacted nokscoot airlines directly as mmt suggested me to do that. They replied me that they have already refunded the amount to mmt. But mmt is not refunding the money...

I am not being refunded against my flight booking no nn[protected] from kolkata to hong kong to regina, canada on 31.05.20. The flights have been cancelled by airlines and after 20 days too, have not received any intimation from mmt team as they are unreachable and do not care to intimate date of refund/remittance back.

This is extremely pathetic as i cannot rebook my flights ad 1 more ticket is due to be cancelled as it...

Dear sir / madam,

I've booked flight for my brother mr. Shikhar shrivastava on 23rd mar'20 from chennai to lucknow via bangalore & delhi. Travel date was 24th mar'20. However, initially flight was delayed and later it has been announced that flight (Air asia - i52380 chennai - bangalore) shall not be operated on said date. It was complete harassment of the customer. And, because of that his flight from bangalore to delhi and...

We are regular mmt user and had booked international singapore airlines via. Mmt to travel from mumbai to auckland for 2 travellers for date 20th march 2020.
Because of border closures by nz government and risk of covid-19 we could not travel and hence tried processing requests for our flight cancellations prior to our travel date. As per amendment policy of airline and mmt we tried for cancellation with 100% rebooking claim. We tried...