MakeMyTrip India Complaints & Reviews

I have booked a room in sea sun, home stay, aurovillle bus stop, ecr main road, periyamudaliarchavadi, pondicherry on 21 st february 2020 for one night stay from 22nd february to 23 rd february 2020. I have paid rs. 3224/- (Online payment. I reached with my family on 22nd february 2020 at aurovillle bus stop, ecr main road, periyamudaliarchavadi, pondicherry, but i couldn't identify the building as no name board was displayed there. After...

I am trying to book international tickets for 6 passengers since y'day, but no one is properly coordinating. Y'day kajal sharma reallocated my case to ali because her shift is got over. Late in the evening ali called me and said that he will call after studying my case but i didn't received any call yet. Today i call again and someone has connected to international flight booking department and i waited for 30 minutes after call got disconnected....

One Consumer Compliant No. 70/2020, filed before District Consumer Foroum-1, Jaipur Metropolitan, Jaipur against Makemytrip Ltd.
Case titled - Namish Nigotia Vs Make My Trip Ltd. & Others
First date of hearing - 27.03.2020
For appearance of Makemytrip through authorized person/lawyer / representative.

Regards
Namish Nigortia
Mob.: [protected]
Email.: [protected]@gmail.com
Enclosed...

I have attempted a flight ticket booking on dec 29, 2019, there were 2 failed transactions were the amount was deducted from my hdfc and sbi for rs.11373. Make my trip has processed refund to my hdfc. However i haven't received refund to my sbi yet. It has been 50 days, make my trip says refund is processed and gave me a reference number arn number. I have gone to the sbi branch but bank has confirmed me that there is refund transaction with...

I have booked a cab from makemytrip at 9.30 am, for mumbai international airport fo r 10.15am, however they have changed my booking time to 11.30am.

When i called the customer care number and informed them about the issue and said i have a flight at 1.00 pm and cannot take a cab of 11.30am.

They said because u have booked at 9.30 am, that's why the booking i done at 11.30.

Also said if you want...

I had booked flight tickets to singapore on make my trip but due to corona virus i have cancelled the tickets but make my trip is not offering any refund and refuse to give any information.

They have purposely delayed the information and blaming it on airlines i had spoken the agent also he said he would get back but they called last min so that i do not get any refund.

I have cancelled the trip because of corona...

This is with reference to my trip booking id nc[protected] booked on 15.01.2020 for journey from ludhiana to karnal (6.15am) for which advance payment of rs585/- was made by me. I got the message from mmt that driver detail will be updated two hour before the arrival. I had to start my journey at 6.15am to reach office in time. To my dismay no updation was there from mmt about the driver detail, when i had chat with myra (Your so called...

I have booked a trip from hyd - coimbatore trip id nu[protected], same has been cancelled by the operator. They told me it will reflect within couple of days. But till the date it was not reached my account. They complaining internally rather than resolving the issue. No one is taking responon this. Just cheating the customers. Unnecess. I paid 300 as a card penalty for their inefficiency. They using customer money illegally. No one is...

I made a hotel booking from mmt and made payment online because no pay at hotel option was available. When i reached hotel for check in i was told that i cannot check in because they are not accepting online payment. And i was not allowed to check in. I called to customer care for more than 6 times. Everytym they told wait at the reception for 15 min. I waited for 2hrs and within this 2hrs i have called them multiple times but everytime i...

I booked flight for 14 feb 2020, when i print ticket, date of travel it was showing as 14 march 2020. I called mmt customer care they told it's your mistake they can't help. I always cross check twice before any transactions, i clearly remember that i have selected 14 feb. This is the scam they are doing, even many airlines also part of this fraud, they share cancellation charges, among and that how they create money. Mmt website is created...

Hi,

I cancelled a flight booked via mmt and haven’t received my refund amount yet and i not satisfied with the excuses made by mmt executive team. I feel totally harassed from them and wasted bunch of my time in chasing for my own money. It would be great if you can escalate this or take this forward to court. I want my money back along with interest for delay and still mmt team is delaying this with everyday new excuses....

I have booked international flight ticket from ahmedabad to vancouver for date 14.12.2019.

Booking id is nn[protected].

Before going to abroad, i have confirmed with mmt regarding baggage information. They have confirmed with air india and replied that for student visa holder one extra baggage of 23 kg is allowed.

But when i reached at ahmedabad airport for departure, i was charged rs 17980 by...

From:
Mrs. Kumari r. Samineni
6107 salcon cliff dr.
Austin tx 78749 us
To:
Consumer complaints forum
Chennai
Dear sir/madam/whoever can help,
I am an us citizen. I was in india as a tourist from sept.13th to dec. 8th.
I went on a pilgrimage tour. A travel agent,
Mr. Inabhanathan of issaa world tour
1/155 chennai-bangalore highway,
First floor
Ponamallee...

I tried to book flight ticket on 8th february, 2020 evening and my account was debited while waiting for otp. After entering otp, it shows transaction failed but money was deducted and never receive the refund till this minute. I need refund at the earliest to book ticket b4 the peice increase. Never face any such issue before and hope its resolve soon....

I had booked my flight through makemytrip app from bangalore to hyderabad on 1901.2020. The company offered me if i want to book a cab from my residence in bangalore to the airport. The cab driver came late and he also lost the way on my way to the airport. Because of the delay, i missed my flight and had to book the next available flight.
My booking id for the cab with mmt is - nc[protected]. The flight which is missed is air...

Booking no. In1b[protected]
My wife and myself went on a customized trip to italy for about 10 gays from 10/11/2018 to 21/11/2020. Two of our local tours, first to mt. Vesuvius on the 12/11 and to capri island island on the 13th were cancelled. No alternate arrangements were made.
On the 15th a taxi was to take us from naples to sorrento. But the vehicle never came and we had to spend a lot of money on phone calls etc. We...

Hi team,

I tried booking for the bus on make my trip website and during which the payment was debited from my account but the message received on the website was payment not processed and hence i did the second payment and again the debit happened but without booking and with the same error message. Please have a look at this complaint and refund me the amount for the two payments done.
Below are the details:
br...

Malindo airline cancelled the flight on 25 dec 2019. Flight from adl to trz.
When i checked with makemytrip customer care, i am being told that malindo airline has not refund the amount. When i check with malindo airline, airline replied in mail that they have not received money from makemytrip for flight ticket and asking me to check with makemytrip for refund.

Makemytrip booking id nn[protected]

Makemytrip...

With reference to this trip, we would like to share our experience and also report an incident that took place on sunday 6th jan 2020

We were on our way back from milford sound to queenstown. At around 6:30pm we stopped in te anau at an unmanned self-service petrol station/

There was a pump which only mentioned “go clear” and the other two other that mentioned diesel. We filled 3.26l of “go clear” in...

Hello Sir
I had booked through you at Hotel Clarke Amer Jaipur, booking id NH[protected], for two nights 31st Jan and 1 st Feb-2020. I was charged INR 16258. I stayed there in their hotel and while checking out took the invoice from the hotel, which shows that hotel charged room rent of 12000 INR for two nights, I have to proof.
My question is how come you charged me so much more, please immediately clarify in my mail id [protected]@gmail.com...