MakeMyTrip India Complaints & Reviews

Hi team,

I have booked ticket on 31st dec 2019, refrence : d4cmneds (Operator pnr: ts[protected]pjbb/101201/stt - 999n). Usually it should refund in 3 to 5 days. But its 18 days till now.. I have asked 5 times with chat help but they say we will get call in next 1hrs and refund will come in 2days.. But notting happened. Please help me on the same.

Regards
Harish juluri...

I had booked a bus from vijayapura to banglore on 15th january, dating 16th... Since i will not be able to make that journey i tried to reschedule on the app, which was not possible and was asked to call the operator, who in turn did not allow it stating that it was the make my trip personal or the app which should provide the option and not the bus operator... Since i had to book a ticket on another date i did book a ticket for 18th january......

I have got the link in e mail and whatsapp for the location of the ozhar airport. That link shows the name of the airport as ozhar airport but the link shows the direction of gandhinagar airport which is a military airport. We were on time but due to wrong address link, we reached the correct aiport late by 20 minutes, missed our flight. I had to stay in nashik in hotel, paid for flight for new booking worth rs. 23000/- and reached one day...

This is the second complaint, previously i lodged a complaint and no calls from makemytrip has been done, i'm extremely disappointed with makemytrip because i had booked for bhurj khalifa activity on december 12 th for which the voucher was not sent to me and i couldn't contact the local agent,
I made several international calls to make my trip and they resent the voucher after the time got over. We were not able to use the vouchers...

I booked an lufthansa international flight ticket through makemytrip from delhi to berlin on 22nd december 2019, but was unable to travel because my schengen visa application was rejected by the germany embassy. When i contacted makemytrip and sent them the visa refusal letter days before of my travel date, they state that the refusal copy is not stamped by the german embassy therefore will be unable to process the refund as lufthansa is...

Dear concerned,
Kindly note i have booked a ticket for 5 persons on the 31st of december 2019 vide pnr/booking ref.: cg6cgp.
And have cancelled the same immediately with two hours. I am supposed to get return of my total money within 7 days from the date of transaction as per indigo. They also confirmed money has been transferred to your account as you was the booking agent.
Kindly assist in refunding the same in my...

On 31st of dec we booked a resort through mmt and when we went for check in they denied saying they don’t have any update from mmt. And when I called them like 10 times they have told many many things . First they send a alternate hotel and then they say they cannot book the same and finally I was ok with some other hotel and then the person send me the hotel booking in which we were denied for the first time . And later I was told by staff...

Hi,

Booked a round trip flight ticket from chennai to ahmedabad. Applied coupon for 1500 cash back, but after booking it is showing 1 rs coupon applied which i haven't applied. It seems to be kind of tricking people by attracting and cheating at last. I have attached screen shot of coupon applied as well. Please take a look at it and initiate cash back....

I had a problem with the surname of two passengers i booked the ticket of traveling alongside me on 30th of december 2019 from delhi to kolkata on flight sg-372. I called them they said in a recorded call that they will speak to spice jet and call me back (Incident took place in 23rd of december, 2019). As assured earlier they called me back and mailed me to send the correct id proofs to spicejet and they will reply back with the updated...

It is with great regret i have to write this complaint. I made a booking for my mother to visit northeast with the above booking id. The booking was made for two women (Flights, hotels and visits). My mother's friend later on cancelled her flight bookings. No intimation was sent to any o[censored]s. My mother was sent flight tickets and on the airport she finds out that those tickets were cancelled. Before leaving for the airport she contacted the...

I have a credit limit of rs. 2 lakhs in mmt travel finance. I have been told my mmt customer care executives that recently its name has been changed to tripmoney. After the change my credit limit was successfully showing under the name tripmoney in my mmt app. Suddenly the same has disappeared from the homepage and payments page. As a result i am not able to pay my emis and i am not able to utilize my credit limit to buy flight tickets....

Airline booking ticket money taken twice later in bank account and banking showing link failure leading to multiple bookings while carrying out booking.

Extra amount taken by makemytrip rs 5673/-for two link failure bookings in early hours of 04 jan 2020. One passenger booking amit sharma. Mobile no used [protected]. Email account [protected]@gmail.com. Two tickets were not received. One received in the mail. The customer...

Hi,

The rail booking from lucknow to delhi with rail booking id nr[protected] got cancelled on 25 th december. I got msg from makemytrip that you get refund within 3 to 5 days. Now, it is 5 th of january more than 12 days passed, they are not refunding my money. I have sent them screenshot of my card transaction statement from 21 st december to till now. But, they are telling they don't have reference number and their...

Today on 4th jan hotel presidency banglore booked through make my trip .while advertising the rates which r actually 41% off at the time of booking of hotel .But after booking for hotel presidency, banglore on 4thjan2020 rate charged as good as double.This is totally cheating attitude towards the customer.I[censored] want let them clarify charges.&refund me excess charges from makemy trip
Regards
Anilpatil...

I had done a booking for fiesta resort from 23rd january to 24th january 2020
But when i received a confirmation mail it was mentioned that booking was from dates 9th january to 10 january and even the number of guests were mentioned to be 2 but in confirmation it is 1.
I have called customer care multiple times and asked for help but i did not receive any positive response from their end.
I could have booked the hotel...

I have booked 2 railway tickets via makemytrip and was not able to cancel the tickets
There is no way to cancel the railway tickets in makemytrip and neither there is any option to talk to customer care representatives
I booked a ticket from bangalore to kolkata and return ticket for the same
Not able to cancel any of the two tickets

Pnr-[protected]
Trn:12863
Dt:03-01-20
Frm hwh to...

I booked an Lufthansa international flight ticket through MakeMytrip from Delhi to Berlin on 21st December 2019, but was unable to travel because my Schengen Visa application was rejected by the Germany embassy. When I contacted MakeMy trip and sent them the visa refusal letter before 4 days of my travel date, they state that the refusal copy is not stamped by the German embassy therefore will be unable to process the refund as Lufthansa...

We have cancle our hotel(Cerulean Retreat, Lava) booking on time and Refunding amount 3212. But the amount has been credited 3046. We dont know why the amount has been deducted from 3212.Because cancellation done 29th dec.For reference ( Their was no penalty charge. Dear Sudip, the free cancellation window of your stay at Cerulean Retreat In LAVA will expire from 31 Dec 2019 at 12:00, (IN time). After this time, the cancellation charges will...

Hello,

I booked Jet Airways flight from make my trip online and Jet airways cancelled the flight; after contacting make my trip, they said they will refund the money but they never did.

Jet airways gave refund to everyone they owe. After trying to contact many times, Make my trip hasn't responded yet on this matter. It's almost one year.

I will appreciate if you help me to get my refund.
br...

Make my trip is not refunding the amount. They are not understanding the issues.

I had booked 4 tickets in october 2019 and then based on their suggestion, i had rescheduled the tickets as there was a better offer.

1) for the rescheduled flight in october for ‘4’ passengers i got the refund of 45, 000/- in october 2019. I am not questioning this part.

2) on december 5th 2019 i had cancelled...