MakeMyTrip India Complaints & Reviews

With reference to the booking id: nn[protected] in makemytrip for the traveling from dhaka to chennai on 08.12.2019. We have cancelled the ticket today but were informed that no refund for the ticket. This is ridiculous on your their part for non refunding any amount towards the ticket. We expecting 50% towards the refund. We would like to inform that the problem is not solved. We request you to reply immediately....

Respected sir
Mmt gas sold tickets for scratch and win contest wherein customers may win mmt cash or new year party vouchers.
I purchased 10 tickets and win new year party vouchers.
Mmt has provided me the coupon code which i need to apply at hotel i e. Tryst, lower oarel mumbai online at mmt platform.
The coupon code provided by mmt i'd invalid.
When i requested mmt through chat they informed it has to...

I had made booking on makemytip.com in hotel udaipur. Booking id - nh[protected].

As it was my official trip, i had provided all the gst details of my company at time of booking
As per refund policies for this booking, it was non-refundable in case of no show at hotel.

Due to last minute changes in my schedule, i couldn't go to hotel.

Now i have asked makemytrip to share a proper invoice...

Dear team, in my mmt mobile app, mmt finance was activated and my balance was inr 200000. I have booked many tickets through mmt finance and i have paid the dues before the timeline. But suddenly it was removed from the payment option. I have received an sms from m/s. Capital float, says that option will be added in the mmt app soon, around 6 months over, still not added. Please check and rectify the issue and add the option. My mobile number...

I booked a bus ticket from make my trip on 26th february of inr 591, through internet banking. Amount was deducted from my sbi account but the ticket was not booked, but make my trip claims that they did not receive even though my bank - sbi
Confirms that amount has been transferred to their account on 26th february. If transaction id. Has been generated that means amount has been transferred to make my trip. But they are not accepting...

Reference No.[protected] : NL[protected]
Worst hotel booked by MMT for us at Hanoi
We passed through an unforgettable and worst experience of a hotel booked for us during our multi country visit in Nov. last week., at Hanoi in Vietnam.
During our stay there, when we communicated our diificulties to some Utkarsh Singh, soon, and he promised us to solve the issue and revert back soon. Neither their local suppier...

I have a valid ticket booked on makemytrip booking id : nn[protected], booked on the 23rd of december 2019 at 4pm approximately for rs 27, 388/-

Just to check the ticket prices i went to cleartrip today (Picture attached with the time stamp) and was horrified to find the ticket at almost rs 10, 000/- lesser.
Yes i do understand that prices are controlled by the airlines, however tried to call and check about the mmt...

I'm extremely disappointed with makemytrip because i had booked for bhurj khalifa activity on december 12 th for which the voucher was not sent to me and i couldn't contact the local agent,
I made several international calls to make my trip and they resent the voucher after the time got over. We were not able to use the vouchers and after making so many calls and complaints make my trip is not ready to refund the money for the same....

Makemytrip have to refund me rs. 3400 for the activity which they failed to provide on 16/10/2019.

But the refund was not provided after 40days even after many failed calls and chat messages in makemytrip mobile app.

No reply to mails i sent.

Below is the mail i received from makemytrip.

... Mail content...

On thu, 12 dec 2019 at 9:30 pm, dhayalan wrote:
Do anyone...

I am trying to delete my make my trip account but unable to do it. Your website is not hacing that option. I sent you email also but u didnt replied. It is really annoying and irritating for users. Please add this option in your website.
Can you please delete my make my trip account linked to my email id. I want to use this email id for other mmt account....

I booked a hotel through makemytrip. Please find the details.
Dear *mayank*, your booking is confirmed.

*booking details*
Makemytrip id: nh[protected]
Pnr: [protected]
Check-in: sat, 21 dec 19, 12:00 pm
Check-out: sun, 22 dec 19, 11:00 am
Manage booking online at https://mmyt.biz/2PKnKt5

*hotel* *details*
Oyo 48128 saral resort, pondicherry
1, 2nd cross...

Cab booking nc[protected], from 16th to 18th dec 2019.
Cab type & number: xylo: tn63bb7482. Mob: [protected].
Cab driver: madhavan lak.
My name: blaise gomes. Mob: [protected].

On 15th dec 2019. I and my family were traveling for a pilgrimage to velankanni, in chennai and had books a return journey cab through makemytrip for which i had to pay them rs 9659/-. I was then given the name & number of the...

My phone number used for some booking by somebody, i am not aware of that, i received 2 sms from make my trip. Now i received a call from executive for bulk cancellations of booking. I ignored the sms when received thought that may be it by mistake, in sms they use name vini, mohit. Please take action this illegal usage of phone number without my permission by unknown people....

Booking id nf[protected]
Air india flight ai570 on 31st october 2019from mumbai to chennai was delayed by 5 hrs. I had to book another flight as i had connecting flight from chennai.
I was given print out by air india at chennai airport to claim full refund. I submitted all the documents on 7th november 2019 but the case is still not resolved in spite of calling, sending emails with documents again and again.
I am...

Reference no.[protected] : cab issue

Worst customer service i have ever seen by any travel company. I booked a cab from vadodra to indore but due to lack of legal documents cab got stopped at border check point. After this driver denied to move towards destination and he leave us over there. That time we were standing in the forest area (Naxalite area) for around 3 hours.

I tried to connect mmt call center...

Hi. Sudesh i have booked a bus which is travelling from shirdi to murud which is near by dapoli as they mentioned on there app i book 2 seats which is nearly 1500rs but when i reached to dropping point i seee that the make my trip fooled me to drop me in murud latur now i dont have enough money to travel bacj to murud dapoli i want my refund and action against the bus...

I have booked flights from mmt where i was entitled for special voucher "hotelspecial" which will provide me flat 7600 inr off on my next internation hotel booking but when i tried to apply that voucher, it was showing an error that voucher doesnot exist in database. I have raised multiple concern and team closed all tickets without resoultion.
Pathertic service and support from mmt

Reference no.[protected]br...

I booked the redwoods homestay in wayanad for 27th dec to 29th dec through makemytrip will full payment of rs. 14, 580/-.

When i called the hotel for confirmation, to my shock i was told by the hotel person that this homestay stopped functioning 2 months back and they have not received any confirmation from any of the agents.

Now i have been calling customer care for the refund from past 5 days just to hear excuses....

I had booked a cab from make my trip for mumbai to goa return journey from 12th dec 19 to 15th dec 19. I had made the complete payment in advance (Excluding toll charges and travel permit charges). The journey started on 12th december at 7am from mumbai. I was travelling with a girl friend. Mumbai to goa journey as shown by google maps was of approx 11 hrs by road and the distance is approx 580 kms. The cab driver said he won't be following...

I have mmt travel finance of rs.200000 through capital float.. It is appearing in my mobile app and whenever i am going on the final payment page their is no option to use this credit facility. I tried more than 10 times to contact make my trip customer care and when they hear why its not appearing there. And issue is not getting resolved. When i called capital float customer care they says everything is fine from our side you need to speak...