MakeMyTrip India Complaints & Reviews

I booked a cab on 3rd july from vit vellore to bengaluru international airport at 10 am. Due to some unfinished business i got late by about 90-120 minutes.in the it was showing total distance was about 213 kms but the route taken by him was of 253 kms which he took without asking me.
I missed my flight by 15 mins but i paid him the amount which was send to me by makemytrip on whatsapp in addition with the waiting charges of 120 mins....

My e ticket number NN[protected].
Jet Airways cancelled the flights.
Please forward the details regarding my cancelled inward journey from London to Chennai. When I will get my refund money? Kindly intimate the position.
I tried to contact your customer care.
But in vain.
I was so much disappointed.
Waited for a long time in the line and frustrated
Thank you...

Our travel date to london was 4th of april 2019 and 14th april 2019 which got cancelled by jet airways.
Its been 75 days but we have still no information on the refund from makemytrip.
We have mailed.. called.. tweeted so many times to makemytrip and they are not at all able to help us!
When we went ahead and checked with jet airways, they said that we are eligible for full refund which has been processed from there...

Dear team,

As i have booked a bus from pune to khamgaon dated 2 july 2019 of ticket no.84c6vabd (Operator pnr:[protected], makemy trip bus id:-nu[protected] but the bus was cancel by the respective travels & its create problem for us for travel with same day.

Still the ticket fare for the same is not refunded to us.

Kindly help us out....

Dear sir/mam,
I sachin chhabra working as teacher, saved money for my summer vacation tour and taken a tour package from mmt (Make my trip) with reference i. D-nl[protected]. (Attached is itenary sent by mmt) 20-26 june package of kerala costing inr:90046. I was cheated by mmt on 5 grounds mentioned below-
1) day-1 hotel great escape resort room given was of damp smells and poor infrastructure. Later when i shouted, then...

Ticket id: [protected]

Jun 29

Product:domestic hotel

Category:check-in denied

Description:i am standing at the hotel - denied check-in

This issue was brought before the customer care through call and also through chat, at around 3 pm but after waiting for around 5 hrs at the hotel when i already booked another hotel, at around 8:30 i was informed about the alternative...

I have booked flights for mumbai to singapore return on 12feb2019, flight get auto cancelled on 15apr due to unavailability of flight.

Received email from make my trip that i will get my refund back on 20may2019 however post multiple follow-up not received refund amount yet.

Also no customer care response ds to my query and calls.
Booking id : nn[protected]
You can call me on [protected]...

Ref my pnr no zeh5rs wherein i had cancelled the return journey of 11/may from blr to dac, and instead booked blr to del. Indigo confirmed vide their sms sent to me on 10/5 having processed a refund of rs.3650/- thru mmt to me. However it has been 53 days since then but am yet to receive this refund in my bank. Can i know the reason as to why hasn't mmt refunded this amount to my bank yet???
Thanks/ vandana/ sanjay
Pls treat...

I have booked the flight ticket on June 3rd from make my trip. Ticket is failed to book but amount got deducted from my account. I have checked with make my trip customer service already they said that they have not received any amount from my account but i received an email that using Zaak services 4022 amount got deducted. Kindly me to resolve this issue...

I booked flight ticket to goa from makemytrip vide booking id NF [protected]. On booking the same got a voucher with the code Issued Instantly which was for unconditional discount of 25%. Had gone for a holiday there and booked hotel using the voucher and did not get discount, called makemy trip customer care for resolution initially they kept on transfrring the call between hotel and flight departments( all recordings available) and thereafter...

Due to suspension of jet flights, i had to cancel my international flight tickets on april 19, 2019. Despite regular follow ups, the refund has not been given so far. I was also given to understand that people are getting refund but the refund against my pnr has not so far been honoured. I am regularly following up with make my trip but they are not listening at all. They are making excuses all the times....

There was change of management in the hotel, there were no one to cater. Rooms were very dirty and untidy, bed sheets were torn and stained, dirty washrooms, mosquitos and cockroaches in the room. Unhygienic living conditio, our whole trip was spoiled as we had to book another hotel for rs. 5500/- and took 5-8 hours of our time.
We are surprised how you have selected and recommended this hotel as 2 star. We are your regular customers...

I am from Mumbai and I booked hotel from makemy trip hotel name Spot on 41887 shyam palace, sarita vihar, New Delhi booking id NH2P[protected] from 1st July to 6th July 2019 and I paid all booking amount also. but they refuse to provide me aircondition room, TV, Wifi. I show my booking ticket then also he refuse then I call makemytrip customer care from today 12.30pm onwards but no reply. I Mumbai to Delhi for work but today I wast my time...

I haven't recieved any communication from the company for 2 months about my cancelled flight by the airlines.
I have been chasing with them in all the possible ways.. Though they dummy seem to care about it.

Last communication recieved was foley's follows:
Booking id: nn[protected]
Dear customer,
As promised, we want to make sure that we are pro-actively sharing an update related to refund against...

My mother who is 69 yrs was traveling to mangalore from bangalore.. Ticket which was booked from make my trip vrl travels.. Last moment made changes to the seatno and bus. We had booked seater which she is comfortable and 3rd from front row 10 no seat... But after boarding they make her sit in sleeper 21 which is behind seat last row. Whole journey she was suffering with pain and uncomfortable.. There was no assistance in the bus.. Only driver...

Sir
I booked my honeymoon package from makemytrip including flights from delhi to maldives from 22 jun-26 jun-2019.
Information about venue the flight departure was given as terminal 2 in tickets provided by mmt but in actual it was from terminal 3 due to this i suffer alot and was being in trouble and about to miss my flight. After this incident when we reach at resort, for the honeymooners complementary gifts must be provided...

Hi, we are frequent users of Make My Trip. Recently, on 8th June our flight from Bangalore to Hyderabad - Spicejet SG1239 was delayed by an hour and a half. Since we reached the airport early we luckily found out as they had not sent us a notification or an sms, which is the airline's fault.
The window to cancel a ticket is 2hrs prior and the spice jet counter at the airport refused to cooperate, stating we must cancel from Make My...

I have mistakenly created 2 accounts on make my trip. On with email
Id and another with mobile number. I tried to delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
This is most annoying so please help me out. I need to delete the account with email id and its not possible. Neither customer centre people cant do it.. This...

Makemytrip has cancelled my parents flights tickets without doing detailed checks. Moreover they have not resolved any refund or rebooked my parents tickets. The tickets are international flights and now my parents visa is expiring. I have to book my parents replacement tickets from other agency as makemytrip has resolved my complaint for more than 45 days....

I booked flight using makemytrip app on 24th june for varanasi to chandigarh of 29th june 2019.
I paid through netbanking by my axis bank accounts.
The payment of rs 6875 was made, but no ticket was issued.
My money is not refunded. I tried to talk to customer care of makemytrip but couldn't connect. There is no wai can register my complaint. Please look into...