MakeMyTrip India Complaints & Reviews

Dear Sir,

I booked a Room via MMT Booking ID - NH[protected] for a Single Occupancy Room at RedFox Delhi. I later went on the MMT app to get my booking modified to a Double Occupancy vide New booking ID no NH[protected].

At no time did the APP mention that my previous booking will be cancelled and will be charged the full amount without any refund. They just stated that there is a difference payable for...

Dear sir/madam

i had booked ticket on 06.06.2019,
due to bus cancellation, i was unable to travel .

Ticket copy enclosed for your reference

since cancellation of srs bus service vide ticket number: ts[protected]lrtg/[protected]/kulasekharam-bangalore multi a/

make my trip id: nu[protected]

pnr: 74cppnp4

my registered mobile number during...

I'm Shri Raam Shankar, I have booked a bus ticket to Coimbatore from Chennai. The travel was scheduled on 13.6.19.

I have reached the location and I called that concerned travels (MVA) person, he told me that the bus got cancelled.

My MakeMyTrip E-Ticket for Booking ID NU[protected]

I haven't received any messages, e-mails or calls.

I have paid the complete money.
br...

Hi,

I had given a wrong review by mistake about Holiday Cottages and Spa, Manali instead of some other hotel which I stayed later. I tried many times to remove the same, but MMT is not allowing. I really wanted to remove that review since the stay in that hotel was really good and review was really bad.

Kindly request your immediate intervention

Regards
Greeshma...

Dear Team,

I have been using capital finance for making my reservations and i wonder that i dont get any notifications before my due date for the amount i am suppose to pay neither by SMS nor an email. today i paid around Rs 40000 and i surprised to see only 38847 reflecting in my account. I would like to know the customer care number or any online portal of capital float which will holds my details, so that i can pay promptly...

I booked ticket from Delhi to Australia city, money deducted but no ticket

10:45 pm 13 june 2019, call customer service told to wait as it stuck at bank

I don’t have more money to book second ticket, and it very urgent,
I am stuck, can not believe how money stuck at bank if it’s deducted through gateway from my bank, 46500 big money to loose...

Make my trip is the worse travel company. I have trapped two times in it. I was willing to book bus ticket from Banglore to Mumbai for 24th June 2019 and when I was at checkout point. Payment was failed and I made the payment again. Payment done and what I have seen the date is changed and was the same date on which I have booked(13th June 2019). There was a rule written in the ticket that if the ticket will be cancelled up to 8 hour before...

Hi,

I was planning to purchase my tickets for Durga Puja from Bangalore to Kolkata and by mistake I booked it from Kolkata to Bangalore and the return from Bangalore to Kolkata. I realized my mistake next day itself and cancelled the tickets, so I have actually held the tickets for less than 24 hours and what I get in cancelling is a mere 19rs refund.This is extremely disappointing and horrible experience from Make my trips's...

I made the booking from MMT for hotel, cab and train. I had a problems since i arrived in the hotel. The hotel pictures whatever they shown on the website is not as per actual. It was unpleasant experience at the time of hotel stay. When i complaint about the same on 09/06/2019 in the morning they promised me that 2000INR travel voucher will be send to my email address which is not yet given.

The hotel said after 2 hours that...

I tried booking domestic hotel on 1st june through MMT app. Booking did not take place but money was deducted from my bank account. Got a single call from customer care same day stating it will come back in 4 working days. Its been 12 days but still i have not got refund. None of helpline is reachable.
When and how will i get my refund? Reply earliset...

Dear MMT,
I am Sandeep kaur, I did a booking today in Kasauli at Dev Villa hotel but I just wanted to cancel it due to not finding the location and due to heavy rain.However, I called 6 times to request your team to help me out or refund me back, Every time they put my call on hold then transfer my call and harass me for 3 hours. I haven’t even checked in hotel due to this bad experience with MMT people they are not helpful, non-cooperative...

I had booked on make my trip 3 business class tickets booking number
[protected]
[protected]
[protected]

Total Approximately rs 5, 60, 000
These were jet airlines flights. Since it’s been shut make my trip has only been giving dates and is not returning this amount back to me. I had paid make my trip the money not jet directly it’s make my trip responsible to return my money to me and...

I booked a ticket from delhi to jammu on 5th june and depart date was 6th june and on the day of travelling, I got a call from[protected] maheshwaram travels and he told me that the bus was cancelled and they will refund my money in 48 hours but I didn't get any refund yet. Please tell me why and when I get that.
Below are the details for my travelling.
Delhi to Jammu
MMT Booking ID: NU[protected]
Operator...

Flight for Delhi-Kullu via chandigarh on 24.06.19 was booked. Flight from delhi to chandigarh was cancelled and my seat was rescheduled from 5.40 am flight to 11.15 am flight which created misconnection from connected flight. On contacting MMT I was redirected to Air India instead of providing any solution. (Bad experience no. 1) with personal efforts could get matter resolved and got ticket in 6.45 am flight. I requested MMTthrough customer...

I Have booked a hotel through Makemy trip india on 8th June 2019, 11:36 PM.
I was travelling from Hyderabad to Warangal on that day, i got reached the hotel around 00:30 AM ( 9th June) and showed the booking details to OYO 17316 Radhika Residency, Hanamkoda, Telangana. At the reception counter i have received a shaking news saying that no rooms are available in that hotel. but the hotel got received the booking confirmation details...

With reference to the Cab service vide
booking ID NC[protected], booked through MAKEMYTRIP APP the cab did not turned up on
the day of booking.

Not only that MMT arranged a tri-party
tele-conference with Cab vendor on the same day and
tele-conference conducted for around one hour. CAB Vendor
informed me after listening that they can not provide this
service and asked me to book...

On 10th June 2019, I booked a domestic hotel in Hydrabat. But there were transaction made but i do not received any confirmation and booking id.

I try to contact Makemytrip but i could not get to their customer service. And their online customer service were not helpful at all get no reply from them . All phone call service were useless could not even reach them, not event have option for this application....

MMT is doing fraud with me, on booking ID - NN[protected]. When i booked this ticket - i opted for no cost EMI, but MMT did not offer no cost EMI in the end and that is why my biller is now asking me to pay the complete amount. Earlier the customer care executives like Arindam, Aargo, Sohum etc spoke to me and said no deal was applied but later their floor supervisor another cheat by the name of Anuja said that interest EMI was charged....

I've been contacting MakeMyTrip customer service since last one month to follow up on refund but am not getting any proper response from support team. Last, when I spoke to them, they kept forwarding my phone call from one person to another in the hope that I would disconnect at the end.

Sometimes, they just cut off that moment when they hear 'Jet Airway'.

The booking was made on 11 Mar, 2019 through MakeMyTrip.com...

I have booked a bus ticket on june 1st 2019. The bus is orange travels from Hyderabad to kochi. The bus timing is 2pm.On 11am i have noticed the travel agent number is not working and i reported in makemytrip customer care. They told that bus will pickup me on time. I reached on 1.30 pm. I reported on make trip on 1.45 pm and continuously i contacted makemytrip til 5pm. On 5pm they inform me i missed the bus. I am sure bus didn't reach in...