MakeMyTrip India Complaints & Reviews

We were supposed to make the payment for a package being booked with you guys.. The rep misbehaved at the last moment and then her manager called up and assured to provide the best services.. When we received no revert.. I drafted an email for revert to the manager.. And now i get an email from mmt saying my query has been closed.. I must tell you.. You are losing loyal customers with such service.. A dissatisfied customer will tell 10 other...

I have booked ticket by make my trip.
And I have to cancel the ticket due to some reasons. I tried with the link provided In the WhatsApp but it is directing me to a new link I have tried to chat with Myra l have provided her my details but nothing useful it says there was no booking. I lost around 1k rupees with this I need support how could such a reputed website irresponsible about the portal...

We booked moniker resort & spa-manali-through mmt for 3nights, unfortunately (Mmt listed as 4star property), fake reviews/ratings from fake people boasting the properties value, and make fool out of a customer.
Room - shabby, you can get it from 800 to 1200 max in a 1- 2 star hotels or cottages. (Its suffocating, and view from the window opens to a building under construction).
Toilet-exhaust fan when used will disturb the other...

A booking was made with the booking id nn[protected].
I made a booking on 6th of february 2019 and got a mail of cancellation in april 2019. It has been more than 3 months since the cancellation and i have not got the refund yet. The worst part is the miserable customer care service. They are of absolutely no use. They have not even sent a mail after the cancellation mail on 19th april. There was no update since that day. Worst experience...

I went to northeast last month. When i did the payment i got the message that i will get cash back of 10000 if i did through icici and i will get it on june 16th. And i did the same. But still now i didn't get any cash back. I checked with the team but no response. My booking id no is nl[protected]. This was my worst experience they are giving false commitments like dinner and breakfast included in your package but when i reached the hotel...

We booked ramada hotel, udaipur for the dates 21st june to 23rd june. But it got booked for 21st july to 23rd july. When we reached the hotel we got to know about this mistake. We contacted make my trip and they said they will talk to the hotel. The hotel said since their is 1 month still left for the booked dates, they are ready to refund but since we booked through mmt, mmt will initiate the refund.
The hotel has dropped and email...

While booking the tickets on make my trip app from kolkata to srinagar for august 01 2019 the payment was deducted from my account but the booking failed.in the second attemp the booking was successful and the amount was again deducted. The details are attached with the mail.

Bank name: jammu and kashmir bank
Amount deducted : rs. 7396.00

Plz help me in recovering my lost amount...

I have booked a flight to milan, italy for two passengers from mumbai. Date of travel was 24th april 2019 and the return date was 11th may 2019. I had booked from make my trip india and flight was of air italy. On 31st jan 2019, i received mail from make my trip about a possible change in my trip but after 10 minutes i received another email that my trip is confirmed. One day before my actual travel, i realized that my flight was canceled....

Dear team,

Mmt booking id is : nn[protected]

This is to state that i had booked jetairways flight from mmt for my wife on 11th april, 2019 connecting delhi to stuttgart (Germany). As soon as i got to know about jetairways has suspended all its flight, i cancelled my booking on 19th of april, 2019.

Since then i am asking mmt about refund as it is their policy to initiate the refund to the customer....

During my hotel booking i submitted my gst no . After check out till date i not received gst invoice after several followed up .
One booking at hotel " the tubki resort ", goa . Check out 7 th june.( booking id nh[protected]
another booking at hotel mahalaxmi indo myanmar, guwahati . Check out 22 nd june. Booking id - nh[protected].

Customer care person akash told me today not possible to give you gst bill.br...

Dear,

As you know 18th may 19, 01: 05 flight g8-346 - bom to del flight got delayed by 3 hrs due to technical problems (They change the flight) & cause of that we two passenger (Sachin ghadge tickets via make my trip (Pnr no - d4pkgc) missed the connecting flights to srinagar.

Also all the hotel bookings of srinagar got messed up due to delay of bom to del flight.
For this go air has to compensate me...

We made online booking with make my trip (Mmt) booking id nl[protected] for a family trip to bhutan from may 13th-may 20th 2019. The booking was done in april 2019 and payments were made online thru links provided by mmt at regular intervals. This was for our family trip to bhutan which included 9 members. All requested details like name, sex, age, address of all passengers along with copies of pages of passport were sent at booking time...

To make my trip

Booking reference # nl[protected]

My name is shilpi and booked tour package on 20th-may-19 from delhi-spain-delhi for dates 22nd june'19 - 29th june'19.

For all the visa assistance, air tickets and hotels they charged approx rs. 2.67 lakhs for 2 pax.

I got my visa valid from 23rd june'19 whereas the flight ticket was booked by make my trip for 22nd june'19 from...

I have booked a ticket on 8th july(booking id - NN[protected]. Later i tried to change the date to 5th july(i am okay to travel on 2nd, 3rd, 4th, 6th july anyday). I recieved a whatsapp communication from make trip that date change amendment is succeful. But after waiting 3 to 4 days, i didnt got my ticket. I raised a ticket with make my trip(reference number[protected]. They told me it will be solved, but there are some issues and...

I had booked a cab two - way from kavalabyrasandra, bangalore to srirangapatna at 0600 hrs on 22nd june 2019.
My booking number is nc[protected], driver was yogesh. H. S., cab number ka 51
Ab 1062

We completed the trip at 1715hrs and the driver said that we had exceeded the 266kms limit by 25kms and charged excess of ₹250. Even after he was given a tip of ₹100.
Whereas the message we received much...

I had booked a jamna travels-jammu from chandigarh to dehradun on 15 june, 2019 for 17 june, 2019. My makemytrip booking id was nu[protected] and paid amount was rs. 2750 for two persons (One male and one female). On monday me and my husband reached at isbt 43, chandigarh at 3:30 a. M. But there was no bus on counter of dehradun. I make call to operators by contact no's mentioned in ticket several times till 4:10 a. M. But one no. Was...

Hi everyone,
I booked flight through make my trip portal for my parents abroad vacation but since jet airways went bankrupt, my flight got cancelled. I immediately applied for refund for the same but after approx 2.5 months i haven't received any refund yet nor have received any communication from mmt regarding this. I have mailed them many times but always received a computer generated mail of going from one page to another. This...

This is regarding my booking id nn[protected] of jet airways flight ticket for mumbai to singapore and return.
As jet stopped operation in april. I was informed that my flight ticket was cancelled. I had immediately initiated my complaint on 17th april'19. I had to book another ticket in place of this since i was given assurance of refund at the earliest.
It has been more than 2 months now but i have not received the ticket...

I booked a multicity flight itinerary no inib[protected] and cancelled this because of jet airways cancelled flights as it involved two flights of this airways with cancellation confirmation no inr[protected] dated 17/4/19. Initially mmt sent one or two mails of acknowledging this and status info but after that they are silent.
Even i am not able to contact them because that it is not coming in my account, not showing my...

I have booked one flight on 20.06.2019 through Makemytrip as per following details:

Sector: From Visakhapatnam to Kolkata
Date : 02.08.2019
Departure Time : 8:50 AM
Carrier : Indigo Airlines

I paid total amount of Rs 2083/- through SBI Net-banking.
The transaction No is[protected]IGAGKBFKK1.

However, at the time of processing of payment, the link got disconnected and...