MakeMyTrip India Complaints & Reviews

Sir. My booked id nf[protected]. Pnr mhlcqw
And h8phe
Ticket number[protected]
Passanger janakiraman had 100 percent cardiac arrest and hospitalised in apollo hospital chennai. I am nirmaladevi his wife. Now high altitude in the flight is dangerous to him. So we want to cancel our program. If you want i will send the hospital admitted slips. Kindly guide me to cancel the ticket. Nirmaladevi....

I paid my amount from my debit card
And then i visit to hotel nauka hills resort
The make my trip site showed pay at hotel
And i already done payment with my debit card
The make my trip didn't come up with his promises
And
I request to refund my amount
My booking name jasveer ambavta
Card number[protected]
Hotel nauka hills resort
If my payment will not...

Hi, i booked my flight tickets to madrid and return via make my trip a month back. Yesterday, i wanted to confirm my baggage policy and logged in to airlines system however, to my suprise i was not able to log in to the airlines with my pnr, on further enquires with the airlines - they informed me that make my trip created fake pnr, because of which tickets are not reflecting under my name.
This is fraud - i need my tickets please...br...

Hi,

I am writing this letter to make an official complaint against make my trip (Mmt) company. I had booked a cab from mmt from amritsar to khajjair scheduled to depart from amritsar on 1st june at 9:30 am. I received the driver and cab details on 1st june at around 8:00am after which i contacted the driver and he asked me to pay additional amount of 1200 for my destination (Khajjair). I was very much upset with the behaviour...

Everyone should know this it is very worst service from make my trip for cab booking.
I had book a cab for saputara for 28th may morning 6am, the mmt has sent me the drivers phone number and car no. Prior to the journey date at night 11.30 pm.
The next day when i was suppose to travel early in the morning i tried calling up the driver but to my surprise the cab was cancelled. I got no information for the cancellation of the...

Dear all

I is unbelieved that make my trip not provide my no to bus services and not provided my no to bus operator.

It is shameful how u r providing services and now my bus is leaved without calling me.

We are searching the bus since half and hour.

They are provided mobile no after departure of bus it is ridiculous.

And need refund the charges as earliest....

With great regret we are compelled to write this mail that inspite of informing you multiple times since the beginning of our trip regarding the dismal condition of the vehicle (tempo traveler) which was provided to us, on which we were to travel extensively close to around 42 hrs in the scorching heat with our family members involving tiny kids, there was no sincere efforts made from your end to rectify the same inspite of sending you pictures...

Hi
This is priyabrata I booked a hotel through mmt from SEP 2-5 for.langkawi city.the problem is that some information given by make my trip is wrong and confusing. While searching the hotel address in cenang area it's filter out but after booking it's showing 14km away from cenang area while there are same Zen rooms available for confusion. The property in Google showing near under water world which is wrong it's away from its location.in...

Sector: hyd-bdq
Date of journey - 29 may 2019
Names of passengers: manas pal & gorky pal
Pnr no: ze1y5s
Dear sir/madam,
We booked the above air tickets through makemytrip.com, and selected the following seats for the journey: 2e & f.
However, we were provided initially through mail and also in the check in counter the following seat nos. 27 d & e.
The counter person gave the reason that the...

I have applied for a thailand visa against booking i'd: nv[protected] & nv[protected] on dated 09/05/2019 and 12/05/2019 paying full payment of rs.2881.00 & rs.1499.00 15 days has been no update from make my trip. Trying to call several times, done email several time, but no respond. Even call centre people does not pick up the phone. Such a cheatable service from mmt in visa section.

Waiting till today and since my travel...

Hi,
The main thing when we were in kruger national park then we were informed that the mmt employee forget to book our internal tickets that is johnnesberg to george. And asked us that if we won’t pay rs. 18000 urgently then we are at our own. When we booked the package they told us that all our all the tickets are been done and everything is included. Still we had to face so many problems in the trip. This was one of our worst...

I was booked a ticket from faizabad to delhi on 21st may through make my trip application. On the evening of journey date i recieve a massage from bus operator that you refund is proced then i call to bus operator & he is saying that your booking is cancelled & you recive your money with in 7 days but make my trip app is showing that you completed your journey & it does not refund my money to me. Plz help me to refund my money. Plz take strong...

Make my trip has given me a mmt travel finance of 200000inr through capital float.. It was appearing in my mobile app and wenevr i tried bookingbthe option showed me in final booking page.. And from today its not appearing in my booking page and i tried more than 50timea to contact make my trip customer care and when they hear why its not appearing there....

I was allotted travel finance credit. While booking mmt mobile app doesnt showed such option and tickets are booked. I wanted to set up standing instruction before booking. I was intimated that this arrangement is with capital float and option for setting si was not given by either mmt or capital float. I have tried more than 5 times to mmt and capital float for the issue. But my issue is not resolved yet. Which could eventually affect my...

I have booked Delhi to Phuket ticket from MMT for three persons. One person surname came twice. I complained immediately in customer care but did not resolved for a week. I called again and again in the process. Finally after one week MMT said to cancel and rebook. I have to pay around Rs15000 extra in this process. I want refund from the company and compensation for mental harassment.

Thanks...

Dear sir, this complain is not for any refund. I would lie to bring to your notice that i had taken package online and ref no. Crm id :[protected] and your representative name is mr. Sumitkumar.
Here i wish to high light that mr. Sumit kumar has proved us very bad inova without taxi passing car which has occurred the accident in dharamshala. We are lucky that we are alive because driver has suffer paralysis attack during the running...

What a nightmare. I booked a reservation at lorent manor annex from make my trip.
Below are details
Pnr: [protected] booking id: nh[protected]
Room #105 was not even broomed, it was dirty, water jet in toilet was not working, gyser was not working, tap and shower were broken. Toilet paper was all wet.
On my complaint mmt said it will be resolved but was not, complained again 2nd time they refunded 1249 rs and...

Am a regular customer of make my trip. I had booked air return tickets from ahmedabad to delhi on 13 may 2019 for 2 june 2019 returning on 6th june 2019 for 6 people. On 14 may 2019 i again booked a single ticket for the same return flights of the same date i.e of 2nd june 2019 returning back on 6th june 2019. But i got the tickets for 2nd july 2019 returning on 6th july 2019 for both the cases. Since 24 may 2019 i have been calling the customer...

I tried to book rail tickets with my account, and the money got deducted, with no booking.
Again i tried to book the ticket, this time also same thing happened.
Isn't it shameful!
Mmt charged me 2 times for something that i havent got.
The bitter part of the story is they are denying for any such transaction.
Even though i have transaction ids of well recognised and also from their partner phonepe....

I have booked tickets for delhi to norway and applied for insurance. Payment had been deducted for the same.. I received only tickets and invoice. No insurance document have been received separately.
I have checked with customer care it seems that insurance have not been applied for the same before. Even after 20 days of booking a ticket no one is checking the documents are circulated or not. Not even a single reverification regarding...