MakeMyTrip India Complaints & Reviews

What a nightmare. I booked a reservation at lorent manor annex from make my trip.
Below are details
Pnr: [protected] booking id: nh[protected]
Room #105 was not even broomed, it was dirty, water jet in toilet was not working, gyser was not working, tap and shower were broken. Toilet paper was all wet.
On my complaint mmt said it will be resolved but was not, complained again 2nd time they refunded 1249 rs and...

Am a regular customer of make my trip. I had booked air return tickets from ahmedabad to delhi on 13 may 2019 for 2 june 2019 returning on 6th june 2019 for 6 people. On 14 may 2019 i again booked a single ticket for the same return flights of the same date i.e of 2nd june 2019 returning back on 6th june 2019. But i got the tickets for 2nd july 2019 returning on 6th july 2019 for both the cases. Since 24 may 2019 i have been calling the customer...

I tried to book rail tickets with my account, and the money got deducted, with no booking.
Again i tried to book the ticket, this time also same thing happened.
Isn't it shameful!
Mmt charged me 2 times for something that i havent got.
The bitter part of the story is they are denying for any such transaction.
Even though i have transaction ids of well recognised and also from their partner phonepe....

I have booked tickets for delhi to norway and applied for insurance. Payment had been deducted for the same.. I received only tickets and invoice. No insurance document have been received separately.
I have checked with customer care it seems that insurance have not been applied for the same before. Even after 20 days of booking a ticket no one is checking the documents are circulated or not. Not even a single reverification regarding...

I have mmt travel finance of rs.200000 through capital float.. It is appearing in my mobile app and whenever i am going on the final payment page their is no option to use this credit facility. I tried more than 10 times to contact make my trip customer care and when they hear why its not appearing there. And issue is not getting resolved. When i called capital float customer care they says everything is fine from our side you need to speak...

I booked a flight from bhopal to bengaluru on 17/05/19 for rs. 6578, well the amount was deducted from my account but the ticket booking failed and so i was expecting a refund, but i never got it... I also contacted mmt support through chat and they said that you will get your refund in next 2-3 days, well it has been more than that, and i haven't.

Please help me.....

Dear sir/ maam,
With reference to id’s 1) nl[protected] nl[protected] nl[protected]
We had booked holiday packages from kolkata branch office for our family with 9 people.
We always considered mmt as a company with client satisfaction as main moto. But it turned out to be myth.

We were given trip that included 11 days & 10 night. Our biggest mistake was that relying on mmt we didn’t count...

I had booked 2 round trip air tickets from mumbai to geneva by jet airways through make my trip. (Mmt booking id nn[protected] since jet airways flights got cancelled i asked for refund on 18/4/2019.) jet airways told us that the refund procedure has to be initiated by mmt only. Since 19/4/2019 we have made numerous calls to mmt and also followed up through twitter but every time the cool reply given by mmt was that the refund was under...

I had booked return tickets of Jet Airways, New Delhi-Lyon with MMT, Booking ID: NN[protected] . Since that day MMT has created false helplines that are just pre recorded messages and several facebook messages which have served no purpose. The worst is that they are harassing the customer by closing all communication channels and have deactivated our cancellation links and refund links.
As per Jet Airways, we can approach them only...

I have a booking vide nh[protected] with a hotel booking in puri starting 28 may wherein the hotel reception is insisting i cancel my booking as because of natural calamity they cant accomodate guests still. I have made calls on 22nd may followed by email on 23rd may for a full refund but there is no response from mmt team at all. Really poor customer service....

Refer to booking id, during booking i had mentioned both the child age 8 yrs, and make my trips charged me amt and i have paid full amt, during check in hotel, hotel asked me one extra bad for one child 800 rs per day
this is very bad experience with me and i will go to legal for that,
you just think, if my child is an age of 8 yrs why i give wrong details to you where i know that in hotel, can be known that child is not 5...

I had booked a room for my old parents at akanksha inn, rajahmundry for 2 nights using makemytrip. I had paid the entire amount and got a confirmation voucher from makemytrip. When my parents reached the hotel, they were told that there was no reservation in their name and that the hotel did not even have a tie-up with makemytrip. When we called mmt, they did not even have an explanation for this. They said that they would refund my money,...

Respected sir,
I, shailesh s. Zaveri, booking id for singapore - nv[protected] and booking id for malaysia - nv[protected], had initiated a visa application process for singapore and malaysia as a group of 9 people including me have planned a trip for singapore and malaysia.
The required documents all of the 9 people for singapore visa process had been submitted by me via courier on 7th of may, 2019 and the people at make...

I am paying 1 lac inr for 3 day holiday package to munnar from bengaluru.
When i later double checked separately booking the hotel/food/air tickets it wasn't matching and looked i was heavily charged.

I asked my travel partner (Mmt) vibha to explain but she wasn't able to provide any information and just did not bother even to call as courtesy.

— original mails sent to mmt —

I am really...

On 4th May 2019, I had booked hotel at Surat for two nights (5th & 6th) on "Make My Trip"
after paying full applicable charges online. The details shown at Makemytrip website
reflected ample parking space - photo attached. Upon reaching the hotel on 5th
with my vehicle, I discovered that the hotel has a dispute with building
owner as a result you are not allowed to park your car even for offloading luggage.br...

I had booked room on 13 May, 2019, in Deluxe Double category for the above mentioned booking id for hotel in kuala lumpur as we are family, when it was booked it showed the same category but when i downloaded the voucher sent by mail it showed Deluxe twin, kindly go through this issue as i have complained 4-5 times but there is no response from mmt, attached screenshot for your reference.

Thanks
Dr. Saumitra
[protected]...

I was in desire to travel from Patna to kota.so I chooses to book tickets from makemytrip app. But due to technical problem it failed twice and my money deducted twice.i was told that I would be refunded till 20 may.but yet I am not refunded kindly refund my money back.i am so hopeless now.its a cheat.i also tried talking to helper Myra and Kunal on mamemy trip app. Kindly refund my 1960 money back.i would be grateful to you...

This is with regards to our refund for Booking ID: NN[protected]. There was an emergency medical issue for which one of the passengers could not travel. Tickets were for Feb'19. When we reached out to MMT, you put your foot down and told us to sort out same with the airlines. We did so and airlines confirmed that after deduction, the refund has been processed to MMT since they were the intermediaries.This was in March. We kept following...

We have received bill from make my trip (Tax invoice for your booking - [protected].) for hotel booking at vadodara on 15th may 2019 to 16th may 2019.
The bill does not mention my gst no inspite of mentioning it at the time of booking hotel baroda residency at vadodara.
Already complained to customer care of mmt on 17.05.2019
I have sent mail to the hotel many times but they have been sending the same bill without mentioning...

I've booked flight ticket from makemytrip on 10-april-2019 from delhi to amritsar and after few days i got to know that jet airways are not operating due to their financial crises and they are staring refunding amount. I called makemytrip customer care[protected] on 18th of april, they told jet airways are not operating and we are proceeding your refund and you will get refund soon. Refund request was initiated on 18-april-2019, refund...