MakeMyTrip India Complaints & Reviews

Through makemytrip web site, i booked an air ticket for travelling to bhubaneswar from new delhi on 16th may 2019.
My booking id is nf[protected].

I am surprised to notice that makemytrip has charged me inr 6358/= which is way above the airfare mentioned in the indigo airlines website for the flight no 6e - 2214 leaving delhi at 2:35 hours to bhubaneswar.

I called the customer care executive of makemytrip,...

I cancelled jet airways flight booked through makemytrip vide booking ref # nf[protected]. Cancellation was done on april 18th, 2019. I didn't receive refund even after a month. I called their customer care just now (May 18, 2019). Farheen haq (Their customer care executive) told me that they have received the money from airline. Initially she said that as per company policy, they will refund money in mmt wallet in 7 days and than they...

Round 10 a.m. we the passengers were come to know that the bus driver had dashed a man on road. He then come with the people in his town and they started shouting and threatened not to leave the bus like this. Then the bus driver left the bus with fear and passengers were stranded upto 2hrs. People even entered the bus through window to find the driver and abused people and left. Then everyone left that place with the thing in mind that the...

Actually i cancelled a train ticket on 05th april 2019, but my refund is not credited in my account yet
I called makemytrip so many times every customer care executive said me that please wait for 24-48 hrs definitely u will receive your refund
At the last i talked with mr. Amar saxena (Customer delight team) on 4th may 2019 and he said me that please wait for 48 hrs i will get back to u but he does not call me even i send mail...

Hi team i have booked domestic hotel for tomorrow my amount deducted but booking id not received nor any confirmation
My mail id [protected]@gmail.com
This is really a bad experience cant expect this from mmt.
Kindly refund my amount right now else send me trip confirmation
Please take action today only without any delay
This is the second time i am having this bad experience with mmt never expect this...

Dear sir/madam i booked a ticket from your sight nf[protected]. The booking is from patna to indore via kolkata. Due to reschedule of marriage i change my plan to travel and a i had pay a sum of rs 2280/- for the change of date. The fresh date of travel is 17 may 19 that is today. I had paid additional sum of rs 800/- for seat 1a. I had also paid a sum of rs 500/- for food (Rs 250/- from patna to kolkata and rs 250/- from kolkata to indore)....

Booking no. Nh[protected].
As per booking the hotel destination provided is: http://maps.google.com/maps?q=27.036007, 88.26267

1. But the actual destination is somewhere else far way from the mentioned place.
2. My booking was for two rooms for two nights. However, the owner of the hotel denied. He informed the booking is for one night one room.

Therefore i reject to stay there. This is realy...

I booked a one way international flight ticket from dublin to delhi through flipkart on 8th may 2019.
They have a best price challenge going on where you get 10x the difference amount of you get a cheaper ticket price provided you mail them the screenshots within 24 hours.
I did the same with sharing screenshots from not one but 2 websites/portal having lower prices.
But i received a mail saying that i have used a coupon/discount...

After a turmoil and n number of emails we have collected the passport on our own from the designated place around 9pm. However we have not received back our original documents which were given at the time of visa processing. Request you to kindly courier the same to the address already provided in my trail emails.

I havent heard back on compensation for all the stress we have underwent with make my trip and there is no feedback...

We family of 9 members did a booking for Package London- Paris - Switzerland which included flights and visa both, which was to be from 6th July'19 to 14th July'19.

We did booking from Make My Trip Ahmedabad - Bodakdev branch.

Where we had specified that one of the traveller is a student who studies in Phillipines and will be back by 9th June'19. So we were confirmed that her visa will be done as soon as possible...

I made a booking for round trip bom-ded-bom vide booking id #nf[protected] on 13.05.2019, while booking i did apply the flymon deal code and it did show me that the same got applied on my booking and so i did the payment via icici credit card. But mmt says that the same is not applied because of that they can't process my cashback of rs. 1, 200. When i chatted with mmt, per them i have not used that code for my booking whereas i have my...

As i had boked a bus ticket on date 4th may 2019 through ganesh travels and site is make my trip india. I have also made a feedback but there was not any further response from mmt. My complaint is as ticket was resgissterd for my parents and they made a round to police station beacuse of bus driver and conductor. They were also questioned by police because the bus was 2 hours late and its real timing was 11 pm. They were alone on 01am on...

NH[protected], we booked one room through you on 11th night, and presenting the confirmation the hotel denied to give room, as the hotel was full, we wait in the hotel till early morning, no response. They told us the room is been sold to somebody else. and we were forced to stay on the road .
we been complaining through customer service and no response.
what shall we do?...

I had submitted a complaint one week before and I didn't get a reply till Today.The complaint was about of refund.
I had booked 4 return to and fro spice jet tickets for june 8th through make my trip.
But unfortunately In the last week i received massage from spice jet by mentioning that, both the flights cancelled due to their problems. So as per their request, I had requested for refund to make my trip. But till today I didnt...

I was looking to book international flight return tickets when i came across mmt best price guarantee programme wherein they were claiming that there price is the cheapest and in case a cheaper ticket is found within 24 hrs they would return 10 times the fare difference.
So, i went ahead and booked the ticket while making payment i found another rs 2600 discount coupon over and above this scheme. So, i applied the same and went ahead...

Dear team,
I raised a complaint but the result is zero. Your team assured me that my payment will be refunded in 2 to 3 days but it is 8 th day spent and my payment is still hidden somewhere in make my trip pocket. This is terrible experience with you i don't no why my payment is not refunded though i don't take benefits of your services.

Regards
Virpratap singh
Contact and mmt number : [protected]br...

First we came a few hours early before check in time as our train arrived. They charged us 200 for early check in (Just below 1/4 of total price) even though we said we would check out almost half day early.

We were given room with dusty and sticky floors and cupboards, cobwebs on the bed and general uncleanliness. The ac was hardly better than a cooler without the water cooling fixture. The room itself was tiny. When we complained...

International flight tickets were booked for 2 passengers, it was cancelled by airline and make my trip did not provide my refund. They had sent an email stating that it should take 10 working days but it’s been a month now. Now when i call the cx care, all they do is transfer my call from one department to another and disconnect without informing anything. No supervisor takes the responsibility to take my call. Absolutely insane customer...

Hi i recently booked a hotel at royal arena in bodrum. I was given a lower category room from the one i booked. When i spoke to the manager they said they do not have a room like that in the hotel. I have all pictures to show the room i was offered bs what i have booked. I have been complaining and waiting for a reply with mmt since 2 days now but no response...

My name is varsha. I had booked tickets on spicejet through makemytrip for;

1. 15th march, 2019 from chennai to ahmedabad, at 7:15 a. M. For two passengers. The total air charges amounted to rs. 8, 129. (Pnr - mysswj)
2. And 17th march, 2019 from ahmedabad to chennai, at 7:15 p. M. For three passengers. The total air charges amounted to rs. 13, 661 (Pnr - zbiznj).

Due to regulative directive from the...