MakeMyTrip India Complaints & Reviews

Dear make my trip,

I am very disappointed with this technical error while booking my ticket. I am shoked how it is possible while booking tickets the date automatically got change once we confirm and come on the second page in the mobile application. Due to this error i got wrong tickets and while checking with customer care they are introducing huge penalties for this. Which is totally irresponsible. Request you to please...

This is with reference to cancelled booking ref no. Nh[protected] of m/s makemytrip. It was year end booking at udaipur hotel. Makemytrip got my ticket cancelled under medical sop and sought medical documents of my daughter, aadhar card of her and mine aadhar card six times. At all six times documents were provide to them.
It is quite painful that first makemytrip got cancelled booking two days prior under medical emergency with...

I had booked my ticket and had paid rs. 449 extra for zero cancellation. But just a day before my travel, i tried to cancel my ticket. For that, i tried calling on mmt’s number several times for assistance but they were not available

Afterwards i connected them over chat and then they said that refund cannot be initiated against cancellation because it is only possible before 24hrs prior to departure.

This...

I have booked 7 airtickets between delhi and varanasi. I got to know that convinience fee of approx rs. 2000 has been charged. As soon as i choose the payment method, the charges were added automatically in the prices of air tickets. I am feeling cheated. They are charging huge amount towards convinience fee which is not justified at all. They are just looting the customer. I have talked to their executive and they have refused to refund...

Dear sir / madam

I had booked a flight for trivandrum to pune via bangalore for 18 jan 2019
Trivandrum to pune was to depart at 21:50 hrs and reach bangalore by 23:05
Bangalore to pune was to depart at 02:10
I got a message that the flight to bangalore is delayed and it will depart at 00:45, which will effect my connecting flight from bangalore to pune.
I had spoken to your customer care, they dont...

It is regret to intimate that till date i have not received my cancellation balance amount of hotel booked. I have booked a hotel at alwar and as desired paid rs, 32, 063, against id no. Nh[protected]. It is understood from hotel that my booking was cancelled, and accordingly another hotel srisks wa booked for rs. 10975.26 and only rs. 6160 was refunded in place of 32,[protected] = 25, 903. Reason not intimated. I have cancelled booking...

Dear sir,
I regret to say that i booked my round-trip ticket though mmt website and application.
Through the website my onward ticket from hyderbad to delhi was booked for wrong month with same date [autofilled by mmt website ].

Since, mmt was not able to help me in any way, i reached to vistara directly for cancellation which was processed at their end immediately.

I even have a reference number...

On 17 january 2019, i got a message and mail from mmt that my upcoming flight got cancelled. The flight was scheduled on 27 january 2019 from delhi to guwahati with booking id nf[protected]. After 13hours when i called customer care about all this then they enquired and i got to know that that was system error that's why i got the wrong message.
I am very sad after knowing this, i was almost about to book a new flight....

I booked flight with bookingid-nf[protected].

Cost ~7528rs/

As per the website, the booking window is for 30 mins and i did payment..

Although the amount got debited from my account i didn't get the ticket. The error i received was the flight ticket price changed.

Why was the transaction valid for 30 mins then?
I didn't receive refund in 6hrs as promised by mmt....

Dear sumana,
I strongly deny to pay following amount

In1b[protected] amount due 4, 387.00 inr
In1b[protected] amount due 4, 813.00 inr
Please note chronology of booking incident
1. I was trying for booking return flight ticket from kolkata to bangkok and bangkok to phuket on 16.01.2019
2. You called me and extend your help for booking. I told you to call back at 12 pm
3. You...

I had booked a hotel in milan, italy - ibis styles milano agrate brianza for the duration 18/11/2018 to 22/11/2018 and the booking was confirmed by makemtrip booking id - nh[protected] and voucher was also issued to me which i received on my registered email id. The amount was paid through credit card

When i (Long with my wife) went to the hotel, they said they did not have any reservation in my name (Sanjay kapoor). I showed...

I had booked a cab for pick up from mumbai domestic airport for 17th january 2019 at 11:00 a. M and got message that driver and cab details message and e mail will be sent to you before 2 hours of landing. I waited till 11:30 outside airport but neither i got any information of driver or cab nor nobody come to pick me outside airport. I want refund....

I had booked the flight tickets for taiwan from delhi on mmt. My journey date is march 15, 2019. But i want to postpone it to february 26, 2019, i tried to reschedule my flight for the last 5 days, but all in vain. Whenever i tried to change the date for the trip... Mmt always show 'in processing'. Just need help for the reschedule. Mail id used for booking is [protected]@gmail.com...

My account got debited with Rs. 7, 540.

Transaction Date: Jan 15 3.52 PM

The Bank name - Bank of India.

The amount deducted - Rs. 7, 540.

The mode of the transaction - Online Card Payment.

no cancel communication from MakeMyTrip, no email no SMS.

PFA:
atmdecduction.jpeg
ticki.jpeg...

Thank you for your cab booking. Total booking amount *749.0*. Included kms *17.0*.
Toll, parking and state taxes are included in your fare.
To track driver /cab details or cancel your booking *nc[protected]*, please visit the url https://goo.gl/o45APs.

Dear all,

Ref to above transaction id

Kindly note the rental cab driver sispal yadav irresponsible attitude as he refused to...

We were above to travel on 17th of Sep 2018, we couldn't travel on this particular date.My husband was hospitalized for post and pre surgery for brain tumour... So inform us the correct information that whether we would be able to travel on 20th Jan 2019..Neither refund us the amount back of 3 tickets 19, 684Rs and Rs 8784 please do immediate action for refunding or issuing new 3 tickets.hope u understood I sending the below documents pls...

I had traveled though package, and asking to pay for each and everything such as tax, heater charges etc.

Response of customer care is worse. I had called up for the support they kept me on hold for more than a hour and disconnected. (Attached is the snap)

I had asked for the bill after the travel for my lta claim, invoice is just a payment receipt, it had mentioned nothing on it.

Dont chose...

I did one holiday package booking from mmt booking id: nl[protected]. I opted to pay the amount using emi on credit card. I paid the amount, but the amount rs 104101/- didnt get converted into emi. When checked with my bank, they said they didnt get any request to convert this amount into emi.
Makemytrip customer support is really pathetic, i called 500 times and not getting any resolution for this issue. I am bound bo pay full amount...

With reference to the trail mail.. It seems that neither the organisation nor the customer care is interested in refunding my amount of rs 30000/- as specified. The amount was supposed to be returned within 8-10 working days, but it seems that company was on holiday after my request and has not worked on any single day. It has been more than one and half months and still my savings account is opening its mouth to receive the refund. Personally,...

We have booked our flights from the island Terceira, Portugal, to Amsterdam, with a transfer in Lisbon. On the 4th of January we received a message that our flights have changed. As a result, the connecting flight, leaves prior to our first flight.

For us it is impossible to arrive to our destination. Since we have paid for tickets to fly from Terceira to Amsterdam, we kindly ask Mytrip to provide us with these tickets. br...