MakeMyTrip India Complaints & Reviews

Mmtwed (Cashback coupon) : inr 1250.0 has not been processed to my axis bank on thu, jan 31, '19 for my roundtrip travel from bangalore to delhi on 13th april. It would have been reflected in 3-5 working days.
Mmt customer support told me it is been processed long back on 31st jan 2019 but my axis bank clearly told me that they never got any such transaction reached their server.

With regards,
Varun
[protected]...

Sir,
We have used makemytrip app to book a hotel sterling resort, agra from 30.1.19 to 31.1.19 and processed the payment. After submitting otp on the payment option, makemytrip app shows `payment failure` room not booked and asked to try again`. When i push the button `try again` they again asked the otp from bank. I submitted the otp again and my room booked.
After some time, i received the bank message that money debited...

I nikki bharti booked hotel galaxy in aligarh on 25 jan 2019 on the name of dilip singh through make my trip app and pay rupees 14127 by debit card no [protected]. Within a minute hotel is booked giving booking id - nh[protected]. But due to some reason i cancelled it within 10 minutes after booking but till i didn't get refund. Please do the needful. Details finds in the given attachment....

Booking id:nf[protected]. Spicejet pnr:r6hp4f (Tir to hyd) dated 29 jan 2019.16.40 hrs was cancelled by spicejet as flight was delayed for more than 5 hours. The spicejet customer care informed that refund is forwarded by them to makemytrip. But makemytrip customercare ph numbers are not working. There is no window in the makemytrip app regarding refund. The help window in the app is of no use. I have sent a mail to makemytrip but ithere...

On 4th feb 2019, i booked 2 rooms in dreams apartment, powai, mumbai based on the photos in mmt website of spacious room, dining table, sofa sets in hall, well cleaned bath room for 5 adults of my friend's family for inr 19950/- for which full payment was taken in advance by mmt.

My friend was suppose to reach mumbai at 10 pm on 4th. As i am living in mumbai, i thought of to a have visit at that property, after my office hours...

I bought an air ticket on Make my trip from Canada to India for 53000. Instead of air Canada site, I booked the same flight on making my trip. They have empty space on cancellation charges space while booking and after booking. I had to modify the date and they have not responded over chats or facebook. They said 96000 for new flight if I change the date when flight charge on that date is 58000. Air Canada the flight site is giving the complete...

I had booked my tickets from bangkok to delhi for 31st jan2019 via makemytrip.com as on 20th jan 2019.
I saw the ticket rates on the websites and important information and booked 2 tickets and paid the full amount as well.

Now when i had been returning from bangkok airport as on 31st jan 2019, the airlines authority asked me to give the extra fees for the checkin luggage as the
Same had not been included in my...

I booked a return air ticket from kolkata to new jersey vide booking id number nn[protected] after paying a sum of rs.54417/- on wednesday january 30, 2019. To my utter shock and surprise i received an email from one mr. Gautam tiwari, an executive of the portal that i would be receiving a full refund of the amount as make my trip was not in a position to fulfil the promised contract and deliver my ticket. I immediately protested and demanded...

I made a booking through mmt from bangalore to bhopal (Booking id:nf[protected]). I applied the coupon code mmtwed and booked the ticket. But after booking is done i didn't receive any notification regarding cashback of rs. 1500. So i contacted mmt customer care and they said the coupon is not applied so cashback is not applicable on your booking. Later they said one of our senior executive will resolve your issue with in 48 hr. It is...

To give you brief description about the issue, on the evening of 29th jan 2019 i received an sms from mmt stating flight booking has been made and the details are so and so. But i never made this booking from my end. So i immediately called up the customer care and told them about the concern. I was assured that i will not be liable to anything to anyone. Also, the customer support representative told me that we have spoken on a recorded...

Respected authority
I amandeep singh mobile number [protected] booked a roundtrip from delhi to brisbane and brisbane to delhi through your prestigious company make my trip my booking id was nn[protected] as i called up your costumer care on 23 january to cancel my return sector trip which was to be on 7 of february from brisbane to delhi and your agent assured of returning some of the funds approx 20k and again i called up your agent...

Despite repeated attempts i was unable to redeem my wallet balance of rs. 2156. The pop up that came up each time expressed inability to redeem due to an error.
Please note that i got a reminder at 11:11 am about mywallet bonus balance for rs. 1500 expiring on 31 january (Tomorrow).
I am writing this confident that you will refund the rs. 2156 which was not deducted from my account as was required....

I had done my international holiday booking from mmt (Booking id : nl[protected] using my hdfc credit card where mmt had an offer of no cost emi. As per t&c, they were supposed to give back the interest amount as cashback back into my card, but they are not giving cashback though i had followed the steps given by them to do the payment. On complaining they are asking for screenshots of the payment. Even after providing them, they say this...

Dear sir,

i had try to made a flight ticket on 24.01.2019 to Cochin to delhi (date of journey 08.04.2019) and delhi to cochin (journey dtd. 11.04.2019) for two passengers with my make my trip app, But rs 18028 debited from my account but ticket not made . the same had been convey with make my trip customer care but anserwd is not make any booking form registered email id and mobile no. which is given to makemy trip app.br...

My name is pradeep rao. I booked a ticket for my friend paresh morker from mumbai to bangalore on 24th january. While i was booking it through the makemytrip mobile app for ios, it prompted me to add the passenger as a co-traveller. The ticket booking was successful.
I also tried to book a return ticket for the same passenger paresh morker from bangalore o mumbai. While booking this ticket it asked me to pick the passenger from the...

Sir, cab booking id nc[protected] booking done on 25.01.19 from delhi to agra informing cab no up 65 et 6931with oto 8894. We started our journey from 8.32 pm and reached agra 2.35 by cab no up-81-ct-0708 with driver me uday yadav. On jhebar tall, we came to know that cab and driver were changed. It appeared to us that we are not in safe hand. There was very little fuel in cab and at mathura cng was taken at 12.30 pm by wasting our 90...

Sir i had a booking done by the make my trip of flight from bangalore to vns in spice jet for 14 february but due toh some reason the flight was rescheduled by the spice jet for the different time so i had my booking canceled with the spice jet directly as i dint needed that time slot and as per the rule when the flight is reschedule by the flight company itself the refund amount is full i have already cancelled my ticket but from your site...

Hi,

I want to put forward my complaint stating that just like any other account i want to deactivate mmt account as i didnt like their services and i dont want to receive any promotional mails from them, stating that i called mmt customer care and asked them to remove my account and details from their database to which they denied as they can't do it. I want to complaint that mmt is using it's promotional mails to harass me...

This is to inform that we have not yet received out visas as it is showing payment pending though the payment is made.

Details of message received on 20 January 2019: Payment of Rs.3201.00 received successfully with ref.no.:NV[protected]P2. In case of any issue please wait for an hour to get the updated status.

Screen shot attached.

Kindly do the needful without any further delay.

Thanks...

Hello,
I have to register complaint against make my trip. My booking id is nn[protected]. Amount charged inr 38738. I booked ticket on 28th december from ahmedabad to hong kong via banglore (Hold 8hrs) for 2 passengers for 3rd january 2019. I booked ticket of indigo from make my trip which showed layover of 8hrs in banglore and connecting flight from ahmedabad to hong kong. It was written terminal 1 (International) from ahmedabad....