MakeMyTrip India Complaints & Reviews

I had booked a trip from bangalore to dubai from 27th dec thru 2nd january for 4 passengers (2 adt and 2 chd age 5 and 11), despite the booking for 4 passengers we were provided only a double bed and no extra bed for the child. When we checked with the hotel they wanted us to pay 300 aed for extra bed as mmt had not requested for it. This is something so basic for a family that we would have expected the travel agent to take care of this....

Sir,

I had booked deluxe package tour for wonders of gujarat for nine days, and fully paid out. The booking id was fcm//nl[protected].

The whole trip was badly planned and no one had bothered to see whether the hotel was good or the scheduled visits can be done in time. Hotel details are as follows:-
1. Ahmedabad country inn and suites by radisson standard room. Ahmedabad hotel on 24 dec was ok. br...

Dear sir/madam,
We have issue with cancellation of ticket with booking id: nn[protected].
Background:
1. My name is kishorbhai kava, i booked ticket from makemytrip with above booking id.
2. Before booking i had a telephonic conversation with your representative and booked ticket as directed.
3. When i booked my ticket i checked online it was showing as this flight is refundable with cancellation charge...

Hi

I had a holiday package booking with make my trip (Booking id - nl[protected] and on request of break up of the travel charges for lta submission, the company is refusing to provide the same. Inspite of making a domestic trip thru flight, i am unable to claim my lta due to the denial of sharing proper travel invoice from make my trip. On talking to the customer care, they are very rude and are blatantly blaming the customer...

I had two flight bookings :
1. From chennai to hyderabad (Scheduled on january 03, 2019, trujet 2t-501). The payment made on december 31, 2018 on makemytrip via paypal platform.
2. From mumbai to chennai (Scheduled on december 16, 2018, jet airways 9w - 467). The payment made on october 22, 2018 on makemytrip via paypal platform.

On going through my account statement, i had observed that i was charged twice, for...

I have been on holiday to thailand on booking reference nl[protected]. The hotel booked at bangkok was worst and no one cleaned the bathroom even after complaining about the condition to the mmt representative. Also we ended up wasting 3 hours at airport because the mmt representative did on arrive on time to the gate where we were supposed to be picked up. We demand refund of the bangkok hotel charges and penalty from mmt for their delay...

I would like to inform you about the worst service of booking. I have booked cab from shirdi to mumbai booking was confirmed but without any prior information mmt cancelled my booking after timing, what is this who will pay my loss of time and money...
Please reply asap..

Email id:[protected]@gmail.com

Regards
Alok rathore
M. No.[protected]...

Booking id: nl[protected]
On 26.12.2018 for my pearls of europe trip, i have paid an amount of rs. 56, 000 through hdfc credit card. When i got a message that the payment was failed, i made another payment for the same amount. But both the payments were debited from my account. Kindly verify and credit one amount to my account.

A. Aja sarma
Ph: [protected]...

Dear sir

Please refer to my indigo flight booked against booking id: nf[protected] from bhubaneswar to delhi on 31st dec 2018.

However the airlines didn't support nor changed or even responded, and entire fault of the airlines to provide me the service to change my flight from early monring to late afternoon flight. Therefore i missed the flight and came with air india flight at 1.50 pm from bhubaneshwar....

I have booked a holiday trip to tirupati with vip darshan and afterthat pondicherry and all scheludes are scheduled as per special darshan slot with mmt booking id-nl[protected]. But due to not willing to book tickets for tirupati by make my trip team, we are facing many difficulties in normal darshan and missed whole 1 day of pondicherry due to late and other accommodation hired also by self arrangement i tirupati out of schedule.
I...

I booked 4 flight ticket from makemytrip, but due to some problem i will not be able to go. So i cancelled my ticket from make my trip.
Booking date : 6th novenber 2018
Date of cancellation :18 dec 2018
We need refund
Consumer number :[protected]
Consumer name: samir
We are from middleclass family so we need our refund as soon as possible...

I had made a partial cancellation of my for which the refund was provided to my account this was done by mr. Fahad hassan. But my onward journey was also cancelled for which i was not informed. I had raised the complain through app also customer care for which following reference was given[protected]. I had to by the new ticket of the same flight which i am providing the details.
My register mobile number is [protected].
My...

During first time booking it showed the booking was failed bu mone deducted, so i tried second time. But second time also the same thing happened and thus my money deductedd twice.
I got a mail of confirmed booking with one booking id. So i am not getting any track of my second booking although my money has been deducted from my account.
What should i do in this case? And how can i connect to any mmt representative?
Kindly...

I had made a cancellation for a cab which i had booked on make my trip. I got the refund which was added to the my cash section of my wallet on mmt. I do not see an option to transfer this amount back to my bank. When i call the customer service, there is no information on this. Wouli would appreciate it if someone could give me any information on how to transfer this amount back to my bank....

I had booked tickets and travel insurance from mmt on 10 dec 2018. Received insurance copy with incorrect details. I requested them to make corrections and send copy again. They promised to send it within 48 hours. Did not receive insurance copy so requested to cancel as i was traveling next day and they agreed and confirmed refund process initiated. Now after 12 days and repeated followups they claim refund has not been processed as there...

Hello,

I tried to book a ticket through guest account and money got deducted. But i didn't get ticket information or booking i'd.

The ticket is booked in the number:
[protected]
Mail i'd: [protected]@gmail.com
Transaction number :[protected]Hdfc)
Transaction date:[protected]
Ticket : air asia (Goa - bangalore 30/12/2018)

Please let me know what have happened....

We booked the byke old anchor hotel goa from mmt website for rs 47000 from 25th dec to 29th dec.
But later we got to know that the hotel itself is offering a package of 30000 rs for the same dates.
We tried to cancel the booking through mmt.. But it showed that booking cannot be cancelled.
It has costed us rs 15000 more.
Kindly refund rs 15000..
More to it no other benefit of sight seeing and pick up drop...

I booked the hotel reservation the marina phuket confirmation id nh[protected], i called within 3hours after the booking to cancel as i realized that my passport was expired and i realized that when i was booking my flight, i called mmt 5 times to make an exception due to valid reason and human mistake, all i heard they will get back to me in 48hours, they got back to me with the new which i already know that the hotel is non refundable...

I made a cab round trip booking from makemytrip from sereniity resort, lonavala to kuber valley resort, mahabaleshwar with start time 9:30 a. M. On 25th dec, 2018 to end time 10. P. M. On 26th dec 2018.
Booking ref id: nc[protected]
After conforming my booking, i was shown in the makemytrip that i can retain the cab till 26, dec, 2018 11:59 pm and extra charge will apply only if i keep the cab afterward.
Once i gave...

I had booked flight to singpore and there was name error. Mmt advisor in formed i can travel with incorrect details and now they asking charges. It's 14days my issue is not fixed. Mmt is worst site and worst customer service. Will be filing legal case as i have all call logs details.
I have called customer care every day but i only got time n. No resolution...