MakeMyTrip India Complaints & Reviews

Make my trip has blocked my wallet with rs 17, 340. Completely unethical wallet policy. I have booked a hotel for 2 days by paying amount through two different modes - 1 gift card for 4, 000 and credit card for 5, 768. Then, i modified the booking for 1 day and got the money refunded in wallet. Unfortunately, i couldn’t go for the trip due to last minute official work and cancelled the entire trip and got entire refund in wallet including...

I want make my trip to compensate me with full refund paid for the europe package and trouble, agony and terror i faced.

Here's my story to the so called brand makemytrip's callous attitude towards customers and you will be surprised to know how their executives lie when they are asked for refund.

I am a freelancer and a young citizen residing in maharashtra and this incident with me can leave anybody with panic...

I have booked an air ticket of Jet Airways from Chennai to Mumbai for for my wife on December 20th through MMT. My booking ID is:[protected]. I wish to cancel the ticket and contacted your customer care during the first week of Dec.2018.I was told to wait as the airline may reschedule or cancel the flight in which case I will be eligible for full refund. If not, I can cancel it on 19th Dec. 2018. the refund will be same as on December...

I have booked a flight ticket to bali the price was showing 32 thousand however after making payment i noticed that they charged me 43 thousand saying price just increased. After making payment i searched for the same flight in different computer and price was still showing as 32 thousand. This is really really bad they take all the information from your browser cookies if you visit the same page twice. I felt cheated. Even after sending...

I am a frequent traveller and use mmt to book all the hotels and flights. I always praise about this website for amazing services and prices and push my family and friends to use this site for all the bookings. This time i booked a package for 6 adults including my parents to bali. I trusted the website blindly and relied on the choice mmt gave me as astana kunti apartments for 6 nights and 7 days and i was told that it is a 4 star property....

We had booked a europe trip with our hard earned money via makemytrip and our dream trip turned into nightmare because of makemytrip.. After getting czech republic visa we contacted mmt executive to book our itenary.. They asked us to pay an amount of rs 3lac 10k in advance.. We did the whole payment in advance. Then we asked the mmt executive whether we need to visit prague on czech republic visa and she told no need to visit prague and...

I am writing this to share my horrible experience with makemytrip. This was the first time i was using their services. Back in september, after going through the holiday packages offered on their website, i was interested in booking one for paris and switzerland (Ex delhi dtd 26 jan 2019). I got in touch with their sales expert to discuss the details. My major concerns were if payment could be done by international card and the visa process....

Hi, i am kapil sharma a regular customer of mmt, however my recent trip planned with make mytrip has been a horrible experience as my flight from lucknow to chandigarh was perponed and i didn't get any information due to which i missed the flight and that again caused to delay in reaching chandigarh and i had to missed my bus booking done at makemytrip from chandigarh to manali..

I had to catch flight from lucknow to delhi...

Myself mr. Pradeep ghodke. I am a regular customer or makemytrip. I have booked the ticket on 14th december flight no. Indigo 6e496. Time14.25.
Pnr no. Ocewmf.. Ticket was booked on a basis of 100% return of cancellation paying an extra amount. But when i cancelled the ticket.. I got a message of deduction of the charges.
I need a explanation.
Regards
Pradeep ghodke...

I want to delete my makemytrip account as i dont need it anymore. Email id linked to this account is [protected]@gmail.com. I want it to be deleted asap as i am tired of its promotional mails and messages. I don't do any booking from this account but still it sends me lots of promotional mails and messages. So i want to delete all the information contained in it and delete the account....

The undersigned had booked two rooms in hotel zara grand, delhi (Booking idnh[protected], pnr[protected].
The undersigned had made a request on 11th morning to [protected]@oyorooms.com, requesting of late check in.
Accordingly, we arrived at 11.45pm at the hotel, but were denied rooms, on the reason that they do not have any connection or responsibility with oyo, and have repeatedly informed them about their stand.
I had...

Deat sir,
I had booke my ticket to newzeland through make my trip india, by sungaporeairlines. I got a valid visa for new zeland. When i reached delghi from gujarat the airline did not allo me yo board the scheduled flight. According ti them atbrisbane though it eas one hour wait but a transit visa was required. When i contacted make my teop they casually said we will cancel this yicket you book another ticket which at last moment...

I, ms y. Venkataramana, had booked a round trip from hyderabad to shirdi for 16th of dec via air india flight on makemytrip.com. The flight was originally scheduled to depart at 7.50am and reach in 2 hrs. We were supposed to return to hyderabad by the air india flight at 16.40 on the same day after having darshan of saibaba at shirdi.. Booking id: nf[protected].

A message was sent by air india that the flight will depart...

Please note make my trip is charging the gst but not paying to the government. They are cheating the customers by charging the amount. It has happened with many customers in the past. We really don't know are there any laws to handle the same.
We are also approaching gst help-desk to expose the tax invasion.

We are calling the customer care for last 7 days for bifurcation of invoice. The invoice which they have provided...

Date: 10 december 2018

I was making a hotel reservation in dubai, uae, for my father dr anil khot and my mother rajshri khot

While making the reservation
Booking id[protected]
Pnr [protected]
At the last moment there was a message on the laptop something like - oops, there's a server failure

So i tried again and made a new booking
Booking id[protected]
Pnr...

I had a booking in makemytrip app for a 5 day vacation plan to jaipur for my family. As i was making the payment, the app said the component prices have gone up as the airfare and hotel amounts have increased. The cost of my package went up from ~130k to 144k. I went ahead with the booking. After i made the booking when i went ahead to check the package amout again, i see that the total fare has not been made to 121k which later dropped to...

I booked a hotel in gurgaon for which the amount got deducted twice from my acc but when i contacted the hotel they said that the booking was not confirmed and they didn’t get any mails
So i booked another hotel for the stay
The amount that was deducted twice was only refunded once
Since then i have been trying to contact mmt and i have provided every bank detail they asked for and it’s been over a month and there...

I have raise a complaint regarding my wallet that I am not able to use my cash amount and your concern person said that my account is block. But this is no way to block any once account. I have nothing done wrong for which you block my money.
I request you that you kindly activate my account or refund my money or else I have to file a case against your company for doing fraud with me....

Dear sir the following is the booking particulars.
Booking id [protected]. Registered mobile no[protected]
Nithyasree
Pnr. S8svpr. Se. Indigo
Maa. To. Ccu
Ccu to rgn. Air. India
Dr of journey 09/11/2018
Dt. Cancelled. 08/11/2018
Amount rec'd for air india cancellation
Rs. 37908
Rs 7098 for indigo not recd.
Kindly give me the break up of the refund amount of air india...

Dear makemytrip team,

Request your help on the below

Situation:

I booked a ticket on dec 3rd 1.13pm est for abu dhabi to mumbai (Booking number: nn[protected] – 25th jan. As per the document invoice, the time is dec 03 23: 41:40 ist 2018.

I realised my mistake 10 mins later and decided to take immideate actions:

Action 1: (Please see screenshot)

Contact...