MakeMyTrip India Complaints & Reviews

With reference to the trail mail.. It seems that neither the organisation nor the customer care is interested in refunding my amount of rs 30000/- as specified. The amount was supposed to be returned within 8-10 working days, but it seems that company was on holiday after my request and has not worked on any single day. It has been more than one and half months and still my savings account is opening its mouth to receive the refund. Personally,...

We have booked our flights from the island Terceira, Portugal, to Amsterdam, with a transfer in Lisbon. On the 4th of January we received a message that our flights have changed. As a result, the connecting flight, leaves prior to our first flight.

For us it is impossible to arrive to our destination. Since we have paid for tickets to fly from Terceira to Amsterdam, we kindly ask Mytrip to provide us with these tickets. br...

I have booked a return flight with delhi to chennai jet airways. Due to traffice not picked one side flight.
But according to jet airways policy they can reissue new ticket if i have booked flight from jet airways portal for the second portion of ticket
But due to bookings of make mytrip ticket can be issued from mmt. But mmt only want to generate new ticket.
So they both jet airways and make my trip making fool of customer....

I just made a travel booking with insurance, i was sent an insurance docket which has incorrect passport details, dob etc.

I called customer care to find out what the issue was and your agent (Debasish) who conveniently was trying to say it is a technical issue and it is an automation, and was not able to give me any proper answers. I asked to speak to a superior, but fortunately/unfortunately the superior was not available...

Hello,

My husband and i had a delhi-agra-ranthambore-jaipur-udaipur trip with my booking id nl[protected], from dec 23 2018 to dec 31 2018.

On dec 26 when we arrived in jaipur our driver named swaraj (Given through vendor krishna tours and travels-delhi) told us his car was broken and needed repair. And he will not be able to take us from jaipur to udaipur if we do not pay him inr 5, 230 in cash right then...

I had made a flight booking del-ccu vide nf[protected]. When i went online to make a date change, i was not allowed and, instead, asked to apply for an executive to call me.
Even after 32 hrs of the above, i did not get any call.
In desperation, i became panicky and called makemytrip. No positive response.
Then, having no alternative, i booked a fresh ticket vide nf [protected].
I have not cancelled the...

Sir,
I had booked one cab through mmt on 02.01.2019 for the journey to be performed on 03.01.2019 from shirdi to mumbai. It was intimated that the cab details shall be provided two hours before the journey which was to be performed at 11.00 am but till 11.00 am on 03.01.2019 no details was provided. The booking was cancelled by mmt despite our request to supply the vehicle immediately. This caused a great inconvenience to me. It...

I have already raised a query related to international travel on mmt reference no :[protected]. Upon requesting multiple times on phone and on email on the same query, proper answer has not yet been received. Even while escalating same on mmt support page, it redirects to another page and it has become impossible to get a simple yes / no answer of the query. Highly disappointing....

Hi,
We have booked a stay thru make my trip on jan 1st, already paid too.
As we reached hotel.. It was not as shown in the website.. We immediately informed the makemytrip team.. From there onwards we are being fooled by make my trip.

Each time i am calling they say that our case is with customer delight team.. And they need 24hrs to get back.. Today is 9th jan till now.. It’s not resolved.

Hotel...

Sir this is to inform you that i have booked indigo flight from bangaluru to vishakapatanam vide pnr no. Yn2eke flight no.6e 208 (A320) dated 07.01.2019. On 7th january i got sms from indigo airlines that your flight as has been cancelled due to bad weather condition. Further i would like to inform you that on same day i had another flight from port blair to bengaluru and as my home town is vishakapatanam but the indigo airlines refuse to...

I make 2 seats booking by volvo bus on 21st december 2018 from delhi to manali through your site. You have not clearly mentioned your bus no. At all and at the last moment you have changed our bus.
Your boarding time was 10:00 pm but it has started moving after 12:00 pm this night.
And reaching time was 11:00 am but it has reached thr after 6:00 pm, due to this we have suffered heavy loss in manali.
Atleast u should inform...

Advance receipt
Voucher no :
[[protected],
[protected]]
Invoice no.
[protected]
Date
06-nov-2018
Place of supply :
Haryana
Booking id:
Nh[protected]
Customer information
Hotel name
The byke old anchor beach
Resort
City
Goa
Travel date
24 dec 2018 - 29 dec 2018
Customer name
Yogesh...

I had booked an international package to singapore from make my trip. Visa was also included in the package. They could not get my visa done and now they are saying nothing can be refunded as the trip was non-refundable. Since we are not cancelling the package and visa was not yet done, they should refund my money. I am requesting them a lot but no positive reply from them....

Booking ref # nl[protected]Passenger name - sameer kulkarni)

Sameer kulkarni is my son in law & recently got married to my daughter (Shreya) sameer & shreya both live in usa & now travelling to andaman.

Grievance - though cyclone alert was published even on 3rd january 2018 no proactive measures were taken or even intimation given to passengers. Instead local police alert given yesterday (Sunday) about preporning...

Dear sir,
My name is aditya sangvekar and my registered mobile no is [protected]. I have made my flight bookings to portland through makemytrip.com. Also i wanted a hotel in portland-oregon according to my given ticket itenary. I have been asked to make my hotel bookings according to the arrival at the portland. Your executive have made wrong booking for the hotel. I have faced lot of problems.
As per my request (You can verify...

I booked a hotel in ooty for two nights, i. E. On 25 & 26 th. December 2018 through make my trip. This hotel was shown at the mall road but it was false, i found hotel in deep exterior.
2- the hotel was shown 2 star but more or less it was like dharamshala, dirty rooms torn blankets, dirty bathrooms, washbasin's drain pipe was open flowing dirty water in bathroom. The room was three times over charged.
3- i booked another romm...

Not get the resolution of booking which i had with them, not giving response to us and we are on the way but everyone forcing us to get refund as per their terms and conditions after deductions and not providing us any solution, very bad behaviour, due to flight canceled by airlines second time and it’s updated to customer before an hour only when customer reach to catch the flight, when we contact to make my trip team as because we booked...

I have made a flight booking for my sister dr neethu on 7 january 2019 from cochin to trivandrum in indigo 6e 315. Booking reference nf [protected].
During the d but card payment with icici bank it showed error and asked to do net banking. So i tried with my another account with axis bank. Here i used my wallet cash and paid with this also.

After ten minutes my account in icici was debuted for 4540 inr
Meanwhile...

Hi,

This is to inform i have booked ticked from delhi-thiruvanthapuram.
Mmt has already sent me ticket which says 4a seat is booked and printed on air-ticket.
As of now they are asking me to pay for selected seat, while booking there was no charges not even a single notification i have received against seat selected and i have paid the full amount.
Ticket information:[protected]...

I had booked a cab to travel from my hotel in jaipur to the airport at 7am on 26th december 2018. The cab never arrived so i contacted customer care and asked for a refund. I got a reply saying cab had arrived and driver couldn't contact me. This is impossible because i was waiting at the gate before 7am and there was no cab. So in response they ask me to provide call log details that i had tried to contact the driver but on the other hand...