MakeMyTrip India Complaints & Reviews

To the author Ms Amarendra Moharana,
holding emaill address < amarendra.moharana(at)gmail.com >

1 It is unclear, where is the e-ticket from your complaint

2. Your complaint is unclear and has lack of evidences, such as extracts from the bank account or of the merchant, related to ecah transaction.

If you have the reference of the Kotak Mahindra bank account and,
if you know your rights and
you have the contract related to your account maintenace,
you can request the refund from them.

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd., UK
email < aryan(at)vivaldi.net >

4. Time limit for the legal action before the authority: 30 days,
following the last flight of the ticket.

Regards,

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
email for request with documents to
substitute {at}=@ in email field

MakeMyTrip, the flight was not cancelled in last minute. It was cancelled 2 weeks before the scheduled boarding date. I raised the complaint on 5 th April but your team didn't help me even after 21st April. Don't make excuses. You are the worst online booking service provider and your company is cheating the customers. Because of your site I had bear huge even though I had paid full amount.

.

To the author Mr. Sandeep Bhagwat Bangar,
holding unknown address in India and unknown contact.

1. Nobody has aduty to reply to anonymous or to indeffinite complaint (document).

2. The phone conversation, upon it is recorded, can not be a valid evidence of the fact of the complaint.

3. In all cases, related to the absence of the receipt of the e-ticket within 24 hours following the payment, which is aproved by the bank or by the mechant (authorized agent of the bank),
the pasenger can call to the operator of the site, where he or she had attempted to buy the e-ticket .

3. The passenger must remind and to submit to the operator the follwoing:-

- the statemnmet "I have not receved e-ticket folwing my payment 24 hours ago",

- date of flight,

- flight number,

- surname (last) name of (any) passenger .

4. After the adjustment of e-mail address or the phone number, usually the agent can issue the ticket to the correct address within minutes.

If the procedure was not successed, the passenger can request refund (money back) from the bank, who had authorized the particular transaction within 30 days (or 12 months in all cases),
following the transaction related to the attempt to book PNR.

Regards.

sr manager for ICAO / IATA irregulations matters,
Aryan engineers Ltd
email < aryan(at)vivaldi.net >

To anonymous author:

1. Nobody has a duty to provide free assistance and to execute job without the fair remuneration.

2. Nobody has a duty to reply to anyone regarding

- anonymous complaint (no name, no address, no contact email / phone),

- complaint which does not have a correct addressee (air carrier or the other service provider),

- indefinite complaint (no dates, no time, no flight, no attached evidences ),

- complaint, which is not submitted
at the trading premises (site) or at the agent of the trader or to the published e-mail address .

sr manager for ICAO / IATA irregulations matters,
Aryan engineers Ltd, UK
email < aryan(at)vivaldi.net >

To author Mr. Hemant Rathi,

Nobody has a duty to provide free assistance, to execute job without the fair remuneration

It is impossible to conclude regarding the validity and the outcome of the dispute completely,
following such indefinite text of the public complaint as
the passenger has not attached ALL RELEVANT DOCUMENTS to the complaint.

Such documents, in extract or in copy form, are:-

1. The advertised flight prior to payment ; the similar extract is attached .

2. Invoice (in full) of the operator of makemytrip.com, based on which the passenger effected the payment of the unknown amount, in .PDF and in full .

3. E-ticket for each passenger, in .PDF in full ;

4. Own complaint of passenger towards the operator of makemytrip.com, in full ;

5. The reply of the operator of makemytrip.com, in full, if given in 15 days ;

6. The extract of the bank regarding the primary effected amount and of the received amount, if the refund was effected by the operator of makemytrip.com .

Further, the passenger can claim the loss via the disctrict or the customers court.

The expected expenses can star from:-
- 100 or 2000 rupees for the filing of the claim before the customers or before the district court ;
- 6000 rupees for the assistance of the legal professional before the court,

sr manger for ICAO / IATA irregulations matters
Aryan engineers Ltd
email < aryan(at)vivaldi.net >

Booking ID:NL[protected]|

To the author C.A., C.S. ABU AHMED SALEH

1. It is unclear from your text, what was a result for yourself
due to the refusal of Makemytrip India operator to reply on your 15 March 2019 request regarding the cancellation of PNR.

2. It is unclear from your text, what do you want.

Nobody has a duty to provide a legal assistance, which you described as "help", without charge,
upon stated in the contract, signed between the passenger and the travel agent.

3. Where is e-ticket - a travel document, which allowed you to use the air carrier flight?
Was e-ticket issued or not?

Please clarify, if you want proceed with your public complaint further at his site.

Regards.

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
e--mail to < aryan(at)vivaldi.net>

Operator of Makemytrip sold the ticket for the air carrier, which does not exist in India.

The evidences, among others are:-
- the primary reservation (invoice with e-ticket)
- notification of change of schedule
still not seen at this site.

The passenger is advised to attach the missing documents them here.

The interested persons, if they gather together, can make a "big deal" due to such major irregulations in the management of the entity.

sr manger for ICAO / IATA irregulations matters
Aryan engineers Ltd
email < aryan (at) vivaldi.net >

I am planning to book a package to singapore but there is a problem related to limit given by MMT travel fianace of Rs 200000
When we go to payment option then there is no display of MMT travel finace and also make my trip customer care not giving