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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
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122016

MakeMyTrip India reviews & complaints page 233

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D
Drb2019
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misled by the executive and false ceiling done

Address:Amritsar, Punjab, 143001

I have recently booked a trip for 4nights and 5 days from 25th march and the proposed itinerary states that its a 4 nights and 5 day trip actually coz timings mention there were not stated with the exact ist format and when now after making the whole payment in one shot we went through the booking schedule it actually shows to be trip of 3 nights only as on third night our flight back towards our nation is booked.
Didnt expected this...
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@dhu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the flight booking

I have booked a ticket and money deducted from my account, but i haven't received any ticket details yet.. I received a message from mmt as the amount received successfully but no other updates yet. I tried contacting the service desk but the chat was pickedup by one of your agent at 4.30am. I also tried contacting directly through phone but it is asking me for a ticket id, how can i enter a ticket id without receiving it from your end? Please...
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S
ssonkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund on a confirmed booking -nn2011630605894

I had booked an online ticket from lko to bhx on 28/02 and mmt confirmed my booking nn[protected], after few days i got email that due to flight connection time they are unable to confirm the booking on 5th march i was forced to cancel this, there is no update on refund however refund was promised to be initiated between 48 to 72 hrs, i am in jinx now as i cannot do a fresh booking until full amount is refunded, my question to company is...
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P
Pavan Kumar K R
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue from makemytrip

Went on a honeymoon package on make my trip, booking id:nl[protected], the guy mr. Abhinav chandok from this agency given false information and told you will get refund amount once you paid the full amount. But even after completed the trip also did not get the amount no response from make my trip no one is responding... Not attending calls.. Worst experience i had from make my trip...
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T
taufiqidrisi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tour to kashmir is now dangerous and makemytrip is not taking any safety and security responsibility

Address:makemytrip.com, Mumbai City, Maharashtra, 400043

I have followed up with sujata routh and she informed me about kashmir plan and at that time i already spoke with her about safety and security. Now tension is going in kashmir and i booked the package but make my trip is not ready to take responsibility. Please provide solution.

As we all are aware of whats going on in kashmir, i booked my package on 12th feb 2019 and informed them on 16 feb 2019. Now they are harassing me....
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A
Ajay Pal Prajapati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fare refund against bus not pick up

Dear sir
This complaint against the fare refund of bus booking through makemytrip on date 18th feb from auriya to pryagraj. Ticket was booked of me and my father. And i reached at boarding point at 6:30 pm and bus boarding time was 7:40pm. We waited at boarding point until 9:30pm but we didn't not get any information of bus. We called makemytrip after 7:40pm. Hey guided me as per their instruction we follow every thing. Finally makemy...
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P
piyaaa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to delete my mmt account permanently

Address:122001

Hi,

I am very annoyed by this mmt account as they have not provided user the delete account functionality. I already submitted this request several months ago.

I really want to get rid of this account asap with all its bookings if any. I have another account i use. Kindly delete this one.

Id - priyasingh. [protected]@gmail.com

One request to mmt people - kindly give users the right to...
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D
Dinesh k agarwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of booking ahmedabad / new york with booking id: nn2269726930139c3

Address:[email protected], Ahmedabad, Gujarat

Mar 2, 2019, 6:59 pm

Booking of to and fro air travel ticket for ahmedabad / new york with booking id: nn[protected]c3 from your portal with login id [protected]@gmail.com on 15/2/
We regret to inform that we have paid you rs 71556/- for booking of above referred air ticket which failed as your response but we have yet to get refund of the same.

However on making frequent calls at your call centers...
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K
Karanvir7659
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad experience with makemytrip bookings

I have been using mmt (Makemytrip) for years. My recent experience makes me feel i should move away from mmt now. For an international holiday booking, i was told that a rs 10, 000 cashback would be provided if a specific advance amount of advance payment was made using an sbi card by a specific date. The payment was made exactly as advised and confirmed by mmt. However now i am told that the advance amount to be paid was supposed to be more,...
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M
Martin Scherfler
from Auroville, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of travel date not working

Address:Surrender, Viluppuram, Tamil Nadu, 605101

I have attempted to reschedule my flight with the booking id nf[protected] multiple times. Your website gives me the following message: oops! There seems to be some problem in processing your request. This could be because of a temporary connectivity problem, so we request you to try again.

Attached a screen shot from your website.

Requesting you to sort this out at the earliest....
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Jyotirmoydasrabha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate my account from makemytrip and goibibo

Please deactivate my account. I didnt like their services and i dont want to receive any promotional mails from them. I want to complaint that mmt is using it's promotional mails to harass me mentally.in my account a different mobile number is registered so please deactivate my account. I do not find it safe. Since go ibibo is also a part of mmt so i would like to deactivate my account from go ibibo as well....
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Gaurav9922
from Mahad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

visa refund due to mmt mistake

I booked hotel novotel zurich airport messe from mmt 13th to 16th feb and applied for visa depending on the hotel booking voucher that mmt provided.
My visa got rejected as when the embassy contacted the novotel hotel in zurich the hotel informed there is no such booking done through mmt.
I had already paid 14446 rs for visa and all my other booking like flight had also costed me a lot of money.
Now due to this confusion...
+1 photos
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Rishi Raj Arora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding casual approach on my query

On 28th feb i called at your customer care and till time atleast 4-5 times i called up to mail me a package for goa but till time no one has responded yet. Whereas i called up dpauls and cox & kings yesterday and immediately they send me a mail with details.. This is not at all expected from you, such a causal behaviour from your executive mr. Hashmi... Sorry neither i will opt mmt nor recommend any one for too.

Rishi raj arora...
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patilmadhukar19
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

make my trip agent ram thakur mob. no. 9967086300 cheated us

Address:Mumbai City, Maharashtra, 410206

I madhukar patil i had planned honey trip for my son... It was worst experience ever... I took super saver mauritius package the date was 22nd of feb till 28th of feb
They got worst experience...
The agent of mmt ram thakur his mobile no. [protected] did not provided full information and also he told they will get indian food and all... But at hotel there was no indian food and the hotel was also small... The other couple with...
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T
Tanya999
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duped and faked by misleading management (booking id: nh721567783750

Address:560006
Website:www.makemytip.com

Disastrous experience... Cheated by nefariously designed management... I want justice (Nh[protected]

Both the intending guests and the hotelier were mislead pertaining to our idz hence check-in was denied, we were left stranded on road for 5 long hours without a resolution despite the commitment of delivering the same within 15 minutes... Being a female whose apathy is something hard to explain, kinds trauma i have gone through...
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Paul Jabaseelan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mmt travel finance disappeared in my booking option

Address:44,GANGAI AMMAN KOIL STREET, VIRUGAMBAKKAM, Chennai, Tamil Nadu, 600092

Make my trip has given me a mmt travel finance of 200000inr through capital float.. It was appearing in my mobile app and wenevr i tried bookingbthe option showed me in final booking page.. And from today its not appearing in my booking page and i tried more than 50timea to contact make my trip customer care and when they hear about this issue they disconcet the call please resolvee me this issue and why its not appearing there....
+2 photos
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Tanya999
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disastrous experience... cheated by nefariously designed management..

Address:560006

Disastrous experience... Cheated by nefariously designed management... I want justice

Both the intending guests and the hotelier were mislead pertaining to our idz hence check-in was denied, we were left stranded on road for 5 long hours without a resolution despite the commitment of delivering the same within 15 minutes... Being a female whose apathy is something hard to explain, kinds trauma i have gone through by being left...
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Kshirod Choudhury
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight cancelled but money not refunded

I booked a ticket for 17th feb'2019 from delhi to guwahati, fligth was cancelled by jetairways, but the amount of ticket is not yet refunded. My ticket details are as follows :- passanger name - abhinab chudhury, booking id nf[protected], pnr - hbevv, e-ticket no - 098-[protected]. An early action is solicited in this regard from your end. Thakning you....
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niiii
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no option of wallet amount trf to your bank account

Address:70A/32, 3RD FLOOR, MOTI NAGAR RAMA RAOD, New Delhi, Delhi, 110055

Makemytrip.commakemytrip wallet
Nitu sharma
[protected]
Submit a complaint
I am a frequent user of makemytrip services. L my money got transferred to mmt wallet. So using my wallet i booked another ticket. I tried to book a rail ticket using my mmt wallet, to my surprise the option to pay using mmt wallet didn't appear, so then when i read their rules regarding mmt wallet, it is written that, "mmt wallet"...
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Venu.Jai
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

air ticket booking

Address:500087

At about 8:00 am on 02 mar 2019, i was booking a spicejet ticket from kozhikode to chennai for 14 mar 2019. The booking and payment information was entered and the bank site details were also updated. I entered the otp for cc payment and also got an otp from the credit card (Axis bank) regarding debit of rs 2920/-at 08:16 hrs.

However, makemytrip stated that booking held up by bank. I have not got any booking reference or...
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