MakeMyTrip India Complaints & Reviews

Dear team,
I had booked return tickets from pune to kolkata for sheduled dates of 6th march and 10th march, 2019. On randomly browsing through my mail today i found that i have received mail on 27th, feb, stating i have cancelled my ticket and refund has been initiated. I have registered a complaint with your call center with complain id[protected]. But request you to look into it on urgent basis as i have not cancelled any tickets...

I'm hingmire anuja had trip to mauritius in last week.. Ram mmt agent in mumbai told us we can get indian food over there but they gave us british hotel where indian shef was not available we served as there food.. We starved 7days as we didn't get proper food.. And the expense we spent on food is very much as we didn't enjoyed trip as we imagine.. Please don't make people fool as they get indian food over there.. Be honest with your customer.....

Booking id: nf[protected]
Pnr: fangas
Date of cancellation: 4th feb, 2019
Reason for cancellation: flight cancelled by airlines
Refund amount displayed: 15, 619
Email id: [protected]@gmail.com

Inspite of repeated attempts from our side, there has been no progress on this issue. They have not even updated us about the status of the request till now....

I booked my multi city flight booking by makemytrip.com and in that i booked the direct flight from
Jaipur to udaipur leaving jaipur on 17th february 2019, by 4:20pm and arriving udaipur by 5:05 pm by indigo airlines.
The travel agents wrongly booked it as a flight leaving jaipur by the following flight:
Indigo airlines:6e-203 leave jaipur by 10:45 am reach delhi 11:50am, wait at the airport till 15:10 hrs and reach udaipur...

I had booked jet airways ticket through ‘make my trip’ from delhi to kochi (Travel date 08.02.19) on 19th january 2019. On 30th january i received a sms informing the cancellation of flight which i booked. After that till date i did not receive the refund of ticket charge. I sent one e-mail to jet airways and they informed me that that should be done at the end of the agency through which i booked the ticket. Hence, i request you to consider...

I had made a complaint against the booking id of international hotel vide booking no. Nh[protected]. Its been over 6 month. The team had offered me rs. 21000 compensation too which i had refused as that was not desired and it was complete refund to come and surprisingly my complaint was removed from the website of mmt how come...??? In the name of seniors the agent only speaks who even doesnt know how to speak. Recently i had a connect...

I booked flight from mumbai to tvm and back through make my trip on 11 feb 2019 and the ticket has not confirmed so told that amount would reflect in 72 hrs. By 20 feb i checked and raised issue with no.[protected]. The concerned person told he has initiated the amount back and would reflect in 3 working days. After 4 working days told i contacted then they are saying will check still no update. Kindly let me know how i need to escalate....

For booking ID NN[protected], I booked an International ticket today for my daughter after entering her name, DOB. But the booking details showed my name as the passenger. I called customer care number immediately . However, the executives were not helpful at all. The first person kept saying there is a system down issue and disconnected the phone rudely. No resolution offered by the second person as well. I have been trying to get some...

Booking id : nf [protected].
Email sending me the e ticket has yet not been sent on the email address. The ticket was shown in make my trip account and customer chat prompted that there is no ticket booked. The sms of the booking was belatedly sent at 15:56 hrs i. E. 26 mins after the flight had departed. I had to make alternate arrangements. And also the e mail attaching the e-ticket has not been received yet (I. E. 16:54 hrs)...

I made booking from coimbatore to hyderabad flight successfully and after few days i got a message saying that particular flight was cancelled by airindia. I immediately called airindia, due to exemplary i made changes to fight which was not suitable for me. And at that time i made a request of refund with compensation but he denied to give so i straight away called makemytrip guy and asked him compensation. As whenever customer cancels the...

Team,

I have booked 4 tickets from delhi to usa (Roundtrip) on 22 feb at 1:11 pm and the amount of inr 284, 804.00 has been deducted from american express bank account.

I have not received any booking id and ticket conformation from your end. The amount has not been refunded yet. Please refund my money back so that i can book my tickets again.

Please share the status of my booking. Your support...

Today i booked flight ticket frm hyderabad to aurangabad. On that ticket they mentioned the departure time 4:10pm but when i reached airport at 3pm the flight was departed. When i asked the truejet officials they informed me that the actual flight time was 3pm so make my trip has cheated by wrong time print i m attaching the invoice copy of the ticket....

I made booking (Spicejet booking pnr b6wiyf: 17 feb 2019 hyderabad-mumbai). Due to personal reasons, i could not travel. Later, the refund was processed by the airline to make mytrip, the agency through which ticket was booked.

Now i mailed, contacted through chat & customer care, but no support was obtained to get my refund back

Request you to kindly consider the case to make the refund back....

Hi

We have taken holiday booking package, they charged more and not giving splitwise invoice, and not at all giving response for the bad hotels given, and during trip 1 day they did not take us to the hotel due to ice, and we paid 2000rs extra and they are not giving that amount also, when we called no proper response from them, flight tickets invoices also they are not giving for tax submission. For room heaters and all we...

I have booked a round trip for Prof. Sayed Abdul Muneem from Delhi to Guwahati in Air India flight AI-889 for march 12 and return ticket from Guwahati to Delhi by AI-892 from Guwahati to Delhi. I received the tickets to my email [protected]@gmail.com and also to my whatapp number [protected]. The booking id is NF[protected]

There is no problem with the return ticket. But in the ticket from delhi to guwahati, destination is written...

I made a hotel booking in varanasi on feb. 14th, 2019 using makemytrip website, i started with trivago and was directed to mmt site as they were having the best rates for the booking dates.

I was looking for stay on feb. 13th and searched accordingly, i made the booking for hotel hindustan international and when the payment was completed, it was indicating march 14th, instead of feb. 14th.

I tried to cancel the...

I have been communicating with make my trip for several weeks now. They cancel trips after receiving payment, give me fake email addresses, keep me on hold for hours, do not respond to emails. Now they are refusing to delete my account unless i send my gov id. No where in their legal user agreement does it state i need to give my gov id to delete my account. When i ask for an address to send a legal notice, they refuse to give it. I will...

Inspite of telling me before cancellation that i am entitled to a refund, the company is refusing to pay the same upon cancellation. On subsequent complaints again reassuring with a promise in an email that i am eligible for a refund, they reply back again on following up that there will be none. When i again ask for a receipt, they fail to provide one. No transparency in communication, faulty services offered...

Iam job t shajan & iam from trivandrum. We had booked a hotel in chennai named clarion near us consulate, which is a 4 star hotel. We r 3 people in 1 room. U charged me around 5300rs per night
My compliants
1. They just give me a mattress without a cot. What iam i supposed to do.. U want me to lie in the floor.
2. The bathroom is very untidy. How iam i supposed to take a bath in that.
After paying this much amount,...

I did 2 flight bookings on 19 feb, 2019. For both my bookings i paid by google pay. First transaction for both the booking was showing failed. So i did the payment again. But the amount was deducted twice from my account. It seems to be a bug in the app. Eventhough it shows the transaction is cancelled, the amount debited is not refunded back. And there is no way to raise a complaint of this seriousness. All the customer care portals show...