MakeMyTrip India Complaints & Reviews

I booked a hotel from make my trip and received confirmation mail for the same after deduction of full payment and i received a call after 15 days starting my booking is not confirmed and person over the phone behaving very rude on top of that. When we directly called the property, the owner said we don't entertain makemytrip at all. I feel cheated. Also as a compensation they are offering a property which is half of price than actual booking...

Invece never seen such a lagging process for refunding our amount. My trip is done at month of september and some problems also been told to resolve. Every time we call they wll listen like it’s a fairy tale and no proper response for our refund.. For their payment they wll make ppl run like dogs but when it comes to tourists also same happening keeping onnnn dragging isshues to resolve... Testing patience is not gud for ur company... Mind...

Mmt didnt resolve my problem with my hotel stay in mussorrie mmt assured hotel and didnt provide any resolution

Didnt provide any refund as they have assured

Mmt is a big lier
Make my trip is lying about any resolution or money back they will provide within 60min

Make my trip is a big lier

Hello i m varun, i booked hotel in mussorie named mussorrie gateway with my family...

Through makemy trip, we have booked air tickets from cochin to bangalore, and the airline was air pegasus.

Flight no. : op-110
Date : 16 aug 2016
Airline pnr : pal48t
Amount paid : rs 10, 192/-

Flight was cancelled by air pagasus and accordingly mmt has informed that they will get the full refund from air pagasus.

Even after so much pursuations, nothing happened and mmt is...

We had booked room in hotel adarsh in lonavala through make my trip on 11th november 2017. On the site it was showing hotel had facilty of swiming pool, and hence we booked the room to enjoy in to swiming pool. But on 11th at 11am i m getting a call from hotel adarsh that their swimming pool is shut due to some emergency leakage and is under repair, and will be functional by today evening. So i refered this to make my trip coustomer care....

I had booked a flight from mumbai to hyderabad for 19oct'17 (3am-4.20am) with jet airways (9w-348). When i reached the airport, the staff on ground informed me that the flight was overbooked and they could arrange for getting me on boarded on the next flight available with a cash compensation along with a refund on the tickets of the initial flight booked. This also was an inconvenience for me because i had a connecting flight with different...

Refund amount: inr 562
Refund processed date: 18th october 2017
Refund reference number:[protected]
Bank name: union bank of india
Card number: xxxxxxxxxx6771
My acquirer refund reference number (Arn) : 74332747292729151487205
The refund amount is already processed by 18th oct, but my bank account is not reflected with this amount till now, please refund my amount as soon as possible, thank you...

I have made a booking from guwhati to bagdogra for the 13th november to which the amount has been deducted yet the booking has not been made. The amount deducted is rs.5036 via net banking sbi (State bank of india) the transaction reference number allotted to me is nf[protected]p01. I have used the sbidf e coupon for the purchase of the ticket. I wrote an email to the company yet the reply was to start a query from their website and when...

I have not recieved refund of a failed booking from nov 2, 2017. Please refer to complaint numbers[protected],[protected], [protected] and[protected] which were assigned to me on four separate occasions. It has been eight days while i was promised a refund within three working days of the booking failure by your telephonic representative and then through an email by digjaya pugaliya. It is despicable how one cannot even talk...

Payment of rs. 11065.0 received successfully with ref. No.: nf[protected]p01.in case of any issue please wait for an hour to get the updated status.

Booked tickets... Got the above message & amount debited from bank... But to & fro tickets of delhi-chennai on 17th&20th not received...

Will i get a refund.. If so when...
Or will i get the tickets
If not i should book again...

Pls...

Hello sir,
We book a holiday package in last june 2017 from (Swiss paris delight)
In the name of pawan kumar or indu garg my bookking id is in1705b4s3916221fro (June 2017) make my trip is given me future travel voucher of rs.20000/= per booking. But the travel voucher is expire in 31st oct 2017. Pls i request to you pls sugggest n redeemed my travel agent is not given me any suggestion regarding this. I also request to make...

Hi! I need help with booking failed. I already paid the amount of rs 8830 for flight (Round trip) from imphal to guwahati for 5-01-18, flight no indigo 6e 3906 and from guwahati to imphal for 9-01-18, flight no indigo 6e 186 for two person on 7-11-17. I got msg on my phone that they received the amount successfully with reference no. But i didn't get any e ticket. And amount is also not refunded yet. So please do inquire about this matter...

Dear sir,

We had wrongly booked the hotel on 28th oct'17 for 3 adults, 1 child, 1 room. (Nh[protected]. Where as we needed to book for 4 adults, 2 child, 2 rooms. We had tried cancelling the booking with in 2 mins of time and where we given an option if we cancelled in 2 mins, our only 0.1 re would be deducted and all the amount would be refunded.

We had again booked the hotel on the same day from another...

I hv taken a package from to tirupati, rameshwaram and madurai.. I paid 34000rs. At the time of booking. Round trip by flight, hotel stay, sight seeing, taxi fare and breakfast included in thos package... Btu our tour operator cheated us, we had to paid taxi fare, hotel stay and breakfast too excluded 34000..
And now we have not return tickets.. Plz help us and take action against jayesh bhatia.. His phone no. Is [protected]..
Complaint...

My ticket PNR NUMBER is not issue by the airlines .I was book the ticket on 6 Nov fr Muscat to Kolkata in Jet Airways and return on 3 Dec by my email id [protected]@yahoo.com and my phone munber is[protected].Then i called makemytrip and make my trip said they will refund the money amount of 13169 rupees within 72 Hours. Now almost finish 72 hours but still I didn't get any money on my bank.Now they said I have to wait until what...

Hi team,

Let me be on the point.

I gave my booking for 3 separate rooms from your site, at the time of booking it was showing as 3 rooms only, however, after the booking got confirmed i came to know that my booking has been done for dormitory shared rooms + 3 rooms reservation is done.

I could not understand when is 3 rooms booking done then why was it showing as dormitory, the moment i reached...

Hello my name's subodh ahire, i booked hotel in maldives with my wife through mmt. This is totally fraud company. I booked beach villa coating 38k for 3 night n water villa costing 42k for 2 night. On there site they shown hotel photos, room photos etc but nowhere mentioned said hotel is accessible only via resorts private flight whose cost not included in booking. When i call in resort i come to know my booking not cover transportation to...

Hi team,

Please be informed that i am facing issue while contacting mmt. I booked two tickets from. Delhi to jaipur. My bus timing was 5.00 a. M i was at nodal point around 4.40 a. M but there was no bus then we went to the shop address provided by mmt. There was only one person who was completely drunk and saying over again that bus already gone.. And sometimes he said... Bus will come. But no bus came. I registered my complaint...

Makemytrip had sent a mail saying that refund o[censored]df has been initiated and that they are closing the case. I told them how they can close the case without completion of the process. I have still not received the refund. I request you to take strict action against this matter for harrassing the customers. Their support process is automated so i am unable to speak to anyone. I am also sending a copy of the communications with them....

Hi, i booked a flight and 2 hotels in usa from makemytrip.com.
1st booking for san fransisco on 9th nov - 11 nov 2017, with booking id nh[protected], which i paid rs.18403.07 in full by credit card. 2nd hotel was in las vegas from 11 nov to 13 nov. I wanted to cancel the las vegas hotel and not the one in san fransisco.
The rep cancelled the incorrect one and when i called to get it re insested, i was told it is non refundable...