MakeMyTrip India Complaints & Reviews

Dear trip organisor,
Sorry to find that you were unaware that the flight did not take off. I have not taken the trip from trivandrum to bangalore as the flight was cancelled due to runway restriction at trivandrum airport and eventually i had to cancel the ticket directly as you did not have any option to do so; not even phone numbers for assistance.
Furthermore, i had to put other agent to help me get the ticket cancelled....

A reference id[protected] has been assigned for your query. You are requested not to change the subject line containing the reference id when replying to us to enable us to serve you better.
Dear sir
Kindly note i have not received refund for transection while booking hotel room at shri ganganagar. Sir amt rs 695 /- has been deducted from my icici bank account twice. Dated 23 oct 2017 please reimburse at earlies
Rgds...

I have booked 3 tickets from makemytrip with pnr no cbzrpd and booking no nf[protected] of two adult and one children but there is no mention children in the ticket and my son have been put as infant and unfortunately i have been robbed rs 9195 (Pos [protected] and txn 292556) and rs 9662 (Pos [protected] and txn 052357) with two pnr no m8j7mm and z2p6hr for instant booking of my son aged 4 year old. Even there is no mention of...

Dear team,
I am deepak kumar ram. My booking id is nf[protected].
I have four passengers.
Sr. No. Name age fare
1. Meera kumari - adult. 5, 137.00
_
| 2. Jinisha das - infant. 5, 137.00 |
|_|
3. Janhvi das - child. 5, 137.00
4. Jyotiraman das. Adult 5, 137.00

But fare have been same why?
I am attaching my invoice ticket.
So please check it.br...

E-ticket for booking id nu[protected].
I booked the bus ticket for my journey to kanpur. They didn't informed for the cancellation while i called multiple times to the driver and the mmt customer care number for the confirmation. Last moment when i was waiting for the bus they said bus is cancelled, customer care confirmed the same over the call two times and asked me to wait for 72 hours to refund the amount. After 4-5 days i called...

Booking id: nc[protected]
I have done a car booking for shani signapur from mumbai. I have also done the full payment through make my trip.. Car service provider called at 4:45 and informed at the very last moment that the car cannot be arranged and was very abusive. Tried calling customer care to register complaint for the refund, but found that the representative was more supportive towards car service provider. The system says,...

I booked my bangalore to delhi roundtrip ticket through mmt and as per dgca, excess udf needs to be refunded. From past 2 months i am following up with air vistara as well as mmt and these cheaters give me an excuse every time. They have pathetic customer service. Their toll free numbers useless if you've completed your trip.
From past 3 weeks i am being told that refund has been processed and will reach me but today when i called...

From dhio research and engineering pvt ltd we booked a bus ticket for mr. Sathyanarayan rao, mob # [protected]from hyderabad to kakinada in dhananjaya bus on 12 october 2017. The bus departure time from afzul gunj was 9.00pm. But @4.42 pm on 12th oct 2017 i recieved a call from [protected] and he requested me to come @11.00pm to afzul gunj to board the bus. I asked him "when it will reach kakinada?" he said "at 9.00am onwords"
Then...

I had booked a trip to lucknow for 3 days from 29th sept. - 2nd oct 2017. I was unsure about the place (Lucknow) and asked for suggestion from the concerned tour planner of make my trip kolkata. I heard that lucknow tour wont take more than 2 days, so i asked if a 3days lucknow trip would be okay or if i should plan for something else / some other place. It was she (The planner) who said that it would be a perfect package - 29th sept - 2nd...

Hi. 08/09/17 i had book a ticket from tuticorin to chennai for 29/09/17 for booking was failed but my money was debited from my account rs. 803.78 and i did not get yet any refund in my account. Can u please refund

Booking id - nr[protected]

Contact no:[protected]

Please refund
Please fefund
Please

Your confirmation mail message below

Dear customer,...

I along with 2 of my family members had a booking with makemytrip. We completed our journey from jorhat to new delhi on 8/10/17. Makemytrip has not yet refunded the excess udf collected. I have sent multiple reminders to them. They are coming up with lame excuses like - "we do not know the excess amount collected.". When i shared that you have collected rs.590 as udf per person, still there is no response. Our booking id is nf[protected]....

Booking id in1709b8s4466623: booking done on 7th sept 2017 for karabi phuket and thialand. As soon as i made payment.. The agent stopped replying to my emails.. And after several complains for a month also the status is same. I haven't received a confirmation email for the same.. No details no answers to my query. Such a poor support from mmt. I cant see booking on my mmt app also. I have all the payment acknowledgement and smss. Customer...

In1709b8s4466623 is my booking id number. After i paid the amount for which i have recipt and confirmation sms. I am not getting any confirmation for the tour. For 1 month i am chasing with mmt. No one responding well. After a complain i get call that we will get back to you and done. Amount i paid to mmt is approx 129000. And this is total fraud....

I had booked a car trip on 29th sept. "makemytrip booking id: nc[protected]". How ever it was never honored by make my trip and i had to pay almost double the amount to another travel agency (Rs. 5217/-)

When i registered a complaint (S[protected] and[protected]. It was closed with out giving the resolution to the problem. After multiple calls they agreed to pay the difference amount. However as of 23rd oct 2017...

I was booking a ticket on makemytrip.com on 23rd oct 2017 from ahmedabad to goa for 25th oct. Money was deducted from my account but ticket could not be booked. I waited for 2 hours and then i booked another ticket. I did not get refund of 1st ticket for which money was already deducted. There is no customer care number which can handle such complaint. I booked my ticket from my mobile [protected]. My customer id for makemytrip is "[protected]@yahoo.com"....

Hi. Yesterday on 23/10/17 i had book a ticket from mumbai to guwahati for 8/11/17 but while payment it was fail i did not get any messages for booking nothing just it was deducted and my money was debited from my account rs. 920 and i did not get yet any refund in my account. Can u please refund it today because i need to book ticket urgent. Thank u...

I, Dr.DEBASREE BISWAS, had booked two way ticket to London from Kolkata and return, on 20th February 2017, for AirIndia flight, PNR NO-YVY2D, (flight dates departure: 22nd June 2017, Flight dates return: 28th June 2017) from MakeMyTrip, ( Booking ID : NN[protected] for Debasree Biswas, Pranati Biswas and Gitashree Majumdar. I had cancelled the same tickets, due to visa refusal, on 9th June, well ahead of the flight departure date for us...

I booked flight ticket on 08/10/2017 from pune to hyderabad and due to internet down as per mmt people, amount got deducted from my account and i dont see the ticket booked.

A guy called from mmt and informed me that money will be back to my account in 3 days. Its 24th october now and till date nothing to my account. I sent 20-30 emails on this and they reply with "we are looking the issue, waiting for any update from our account...

I had booked my ticket to new-delhi in air-vistara in the month of april, 2017 for the journey on 17-08=2017 and return on[protected] through makemytrip.com. Subsequent to my booking, the dgca reduced the udf charges and asked the airlines to refund the excess amount charged. I contacted the ott and received the reply that i can claim the amount after completing the journey. I claimed the excess udf charges on[protected]. Till date, i have...

I want to share a bad experience with your customer support team involved in domestic holiday package booked with make my trip, 3 months in advance

My complaint
Customer care executive on domestic packages are not responsible, they do not call back. Your customer support team lacks ownership towards customers and their concerns. It took three days to get my confirmed itinerary where i made booking 3 months in advance....