MakeMyTrip India Complaints & Reviews

On 2nd of june this year i had booked a flight from kolkata to london through makemytrip, which i had to eventually cancel on the 21st of june due to visa rejection. The company website said that refund process would be initiated and that i would be updated within the next three working days, which the company failed to do apart from an email which said that my cancellation request had been initiated. After sending repeated emails and phone...

Recently i took some of your services (You can find out from my account one a cab from lucknow to kanpur and other a hotel at ujjain recently on 21st oct
1. The cab was booked through you by designated name from a guest house indira nagar lucknow to designated target at kanpur. Address by address after calculating the distance you guys charged me the amount. Even after that for my satisfaction i called to cus support to make sure...

Hi, this time i have been overcharged for hotel approx rs. 980/- per day as the make my trip has bifurcated the room with breakfast and without break fast and also prices having rs. 980/- day more than tariff in the hotel bills issued by both hotel and make my trip is less than the amount paid each other saying you will receive invoice from hotel/make my trip/ please call hotel before making any booking on make my trip yo avoid overcharging...

I have cancelled my bookings of hotel on 24 sept 2017 and asked for refund in my new bank account as my account used during booking was closed on 10 aug 2017. Both the account are in same name and same branch. I have submitted each and every documents they asked to submit bank statement of both the accounts and a loa. I am calling customer care every day but still didn't get my refund after 25 days of cancellation. My refund amount is nearly...

Hi
I was trying to book a flight ticket from bangalore to mangalore on 24th for indigo flight. The amount has deducted from my account but the payment failed. I had did the booking by login as guest through facebook but nothing has been added to my wallet please look into the issue...

Respective authorities

Sub : refund against make my trip id no. Nl[protected]

Sir

We booked this package on online site www.makemytrip.com paying the advance amount on 26/8/2017

Few days of booking we found that the prices charged by them is witout ticket and extremely high in market in the meantime mmt rep contacted us and asked us to book ticket and visa we requested them to provide...

On 19.10.17 i have done online bus booking for pune to kolhapur for the date 20.10.17. Total no. Of tickets are 3 for total rs. 1733 but i want to cancel the tickets but employee of make my trip told us it can not refundable because of their policy.
My booking id is nu[protected]
Bus operator - sana travels anand-sana

I don't know what to do now.

Regards
Dhiraj dighe...

I've made a two way flight booking with makemytrip for my wife and kid from blr to del for 29th sep to 3rd oct with booking id nf[protected]. Tried amending the travel dates as we had some changes to travel plan but their website did not allow us to change travel dates (Amended travel dates for my parents with same itenary) due to some technical issue at their end and ended up calling the toll free number but the ivr menu did not have...

Sir my name sachin kumar
Mene make my trip se online 2 ticket dt 10/11/2014, id no nf[protected] book kiya tha jo meri flight 01/12/2014 ko sachin kumar, rinki rani, delhi to kullu ki thi.
Airport pahuchne ke bad hame bording pass diya gya or hame flight me bitha diya lekin tacnikal problam ke chalte flight ko cancel kar diya gya or hame cancellation receipt bhi di gyai. Jisme hame kaha gya ki apka refund 7 days me aa jaye...

Dear sir.
I had taken online ticket from rajkot to dwarika, on dated-20/10/17,
My pnr no is[protected], bus time was 4:55 am, i have wait at rajkot central bus stand from 4:30 to 6:10am, but bus didn't came, and no body have any information whether bus will come or not, than i thought for cancel my ticket, but i got massages time is over so you can't cancel, please suggest me what should i do...

I have booked a domestic flight ticket on sep 18th and i have completed my trip as well but still i dint received the in-voice for this trip. I have been following up with the mmt customer care since sep 22nd but getting the same response as wait for 24/48hrs and i have raised a complaint on mmt website and escalated to level 4 but still no luck. I don't know what is the meaning of escalation level in mmt. Are the people really work or simply...

Malaysia part was reasonably managed. The singapore part was badly managed.
- we were stranded (Just dropped) in bus stop in singapore. (Came in bus from malaysia - part of package)
- no one to pick up and drop at hotel. Bus driver was arrogant and mentioned he is just supposed to drop here.
- we were 8 o[censored]s and an infant. Few other families were stranded not knowing what to do. It was raining.
- we managed to...

I have booked a room. And pay the bill online at a time.. Msgs not receive of booking a room.. But money is deducted from account.. After this helpline no. Is not respond and also customer care no. Bed experience form this site and i will never booking on this site again.. I also try to contact to customer care but not got respond.. I also call a helpline no. But it doesn't solve my problem... Loss of my money......

1. I had booked a complete holiday package with makemytrip company. The package as advertised by the company included (For 4 people)
(I) return air fare
(Ii) hotel accomodation
(Iii) visa fees and charges
(Iv) activities at destination.

2. The cancellation policy clearly mentioned that in case cancellation of package is done before departure at least 50% of paid amount would not be refunded.br...

We booked a cab from mmt from 30 september to 01 october. Mmt provided the detail that it is 540 km from delhi to mussoorrie and vice versa. Cab driver arrived at the pickup point. I called the driver and he stated that he has arrived at the pickup location and was expecting my call. We left delhi at 8:00 am and were expected to reach mussoorrie by 5:00 pm but we reached at our destination at 11 in the night. Driver drove at the speed of...

Sir मैन एक कार शिमला से चंडीगढ़ जाने के लिए 15 oct समय 8.15 am के लिए बुक की थी make my trip ने बुकिंग भी confirm कर दी थी पर 14 oct रात 10 बजे make my trip पर फोन किया तो उन्होंने कहा बुकिंग कैन्सल की गई इस तरह हमे...

Sir i can book train tickets secunderabad to sainagar shirdi 14thoct with payment from mobikwi account 1600 in that mentioned super 600 pay with mobikwi account but there is no money add to my mobikwi account please send refund money to my mobikwi account, i won't refunded money within the 24hours, you need to money fast will book tickets again tickets
Thanking you sir,...

Dear sir/madam,
With due respect i wish to bring to your information that i have cancelled my tick of journey on dated 13th oct.2017 thought indio airlines to which i am still to get my refund money form your end.
Kindly lookinto the matter.
Booking date :9th oct.
Cancelled date 12th oct.
Numeric booking no:[protected]
Booking ref. No. Sirvhh.
Totel credit inr.7685.00

Thank...

I would like to draw your kind attention to this matter me and my family went for vacation in jim corbett on the way we booked hotel monel's nest through mmt for two days and i booked a super deluxe room the hotel staff gives me a deluxe room because of this i wanted to cancel the booking but they had already taken two days of gst 4680 from me and denied to refund it.
The story is not end here.. After all this when we reached in our...

I booked my international flight ticket with makemytrip.com (Mmt) on 20th august 2017. Mmt was running an cashback offer with hsbc credit card at that time. As per the terms and condition it was written that i will receive my cashback in 21 days. Its been 54 days but i haven't received my cashback.in the past one month, i have called their customer care 3 times (Every time i am given a different excuse, i can provide the excuses if needed),...