MakeMyTrip India Complaints & Reviews

Booking id nf[protected]

My flight was cancelled by indigo. Indigo customer care informed me to contact makemytrip regarding the refund. I contacted makemytrip on the 17 of november 2017. They informed me they have manually initiated the refund. On 23rd i got a part of the amount 250rs. On the same day i made a call to the customer care and checked. They informed me that the remaining full amount will be be credited in 48...

Worst hospitality is given to the customers.. Went to the ginger hotel bodakdev a 4.2 star hotel, they were sold out and still mmt gave us the room without any confirmation from the hotel... They made us wait at the hotel till evening for a check-in, had to cancel our meeting because of the # they created.. Mmt wasted our half day money and time.
I had an operation the next day and i was strictly told by the doctors to take rest......

I booked a ticket on www.makemytrip.com (In short mmt hence forth) from pune to lucknow for 8th dec 2017, by mistake. I complaint the same day to mmt and requested to change the date from 8th dec to 8th nov. Mmt explained me that for this cancellation charges of roughly rs 2500 would be levied for each sector of this ticket, means rs 2500 for pune to delhi section and rs 2500 for delhi to lucknow sector, thus total about rs 5000. Apart from...

Hi.. My name is anil narayan ([protected]@gmail.com).. I am a registered member of mmt.. On 24th nov 2017.. I had gone ahead with a booking of bougainvillea in alibaugh from 26th nov to 29th nov... Accidentally i had cancelled this as the actual booking was to be done for 26th to 29th dec.. I immediately called mmt and informed them that i need to proceed with the booking as the same was already fully paid.. But no one guided me properly.. I...

I had booked a airline ticket on makemytrip with booking id nf[protected] from mumbai to kolkata 15th sept, 2016 and they claim that they have refunded the amount to a account with details as given below:

Refund date: 01/12/16
Refund amount: 3498
Account type: icici bank a/c
Arn: 74332746337633646388268

But the account was closed at the refund date. So refund to a closed account is not...

Hi,

My name is Trapti Agarwal and my email address is [protected]@gmail.com. I am the registered member of makemytrip.com, though never did any bookings via makemytrip.com till date. I am also, the registered member and user of Goibibo.com and must say have better experienced any issue using Goibibo.com till date. But then since I was having 555rs as wallet balance in my account, I thought of doing my flight tickets (Domestic)...

Me and my family sanjay purang and saumya purang (Nf[protected] and neerja purang (Nf[protected] had a ticket to dehradun from delhi on 10th october 2017, the spice jet flight got a technical issue and returned back from air, we were told to wait for flight but till late evening could not board the flight and got the cancellation done, was told that it will be refunded in full but till date nothing has been refunded
You are...

I have booked a room yesterday around 9.30pm (23.11.2017) by using makemytrip at hotel baby residency, vellore, tamilnadu for rs.3060. They also send me booking id nh[protected] to my email, whatsapp as well as through sms. Also they have mentioned that "you don't need to call the hotel to reconfirm this booking"... After that in have reached the hotel and i have shown my booking id which i got from mmt to the receptionist.. After seen...

I have booked my ticket through MMT Bhubanswear - Mumbai with PNR numbers are N91VFD, N91VFD, K2PNFV, As airlines(GoAir) change the departure time from BBI to Mumbai, it is impacting me to catch International flight. As this is change from airlines, I am looking for full refund so that I can book alternative flight.
I have raised complain on MMT with reference number:[protected]
The worst part is MMT is not responding to...

Booking id nf[protected]

I had booked the ticket under some promotion of icici card, entered the promo code, but on payment it failed. And retry for payment page came. I tried repayment. Now mmt is not giving the cash back saying that you did not entered the promo code.. That is bit funny, seems their app has some serious issues and it removed the promo code. After continues explanation to the customer care i fed up... And...

1) in the month of jan.17 i cancelled one ticket of airindia. Makemytrip.com has not repaid my taxes. How they can keep the taxes after collecting from the customer? When i complained got reply that i have to write to other site.
I donot know why they keep cheating people.
2) when i go for flight booking, on every step the price increases. And after repeated log in the price still goes up. Also the conveyance charges are added....

Hotel staff refused to give room. Whereas we had already booked 4 room from makemytrip in advance.

We had a group of 10 people, including women and children. Our hotel booking was started from 10 o'clock. But due to our train time, we arrived at the hotel at 9 o'clock. When we showed the booking ticket to the hotel staff/owner, he refused to clear, that there is no booking on ours. And he said that he cannot help us, we have...

Respected sir/ma’am,

At the time of cancellation for my trip booking from make my trip booking id: nf[protected] make my trip mobile application showed me free cancellation on their mobile application and that the refund amount after cancellation is rs.1, 696/- which is in full but at the time of refund make my trip just sent me a refund of rs.251/- instead of rs.1, 696/-....

I requested mmt to keep the status of my ticket as open. They confirmed that it is done.
After a month i called mmt to book the flight, they charged me additional fees and sent an email informing that my ticket is booked.
Next day morning when i woke up, i got an email from mmt reading 'your booking is cancelled and your refund is processed' - i was shocked.
The refund amount was less than half of what i paid.
Since...

Hi,
I am vikas shrivastava. I have made a booking on 8th february 2017 on makemytrip with the following details:
• booking id: nf[protected]
• flight: air costa lb – 655
• from to: jaipur to bangalore
• departure on 29th april 2017, 6:20 pm to 8:10 pm
• amount paid = inr 11, 996 + inr 900 (Convenience fee) = inr 12, 896

I got a call from make my trip in first week of...

This is to inform you that i have booked three flight tickets from your company for undertaking journey from srinagar to delhi from spicejet airlines detailed as under:

Flight details
Booking id nf[protected]
18 nov 17 srinagar to delhi cancelled

Spice jet
Sg - 253
Sxr
Srinagar
14:00 hrs, 18th nov
2 hr 35 mins
Del
Delhi
16:35 hrs, 18th novbr...

I have cancelled indigo air ticket from hyderabad to new delhi dt.14.11.2017. As per guide lines issued by the make my trip and indigo authorities i have taken another ticket from hyderabad to new delhi on[protected]. I have already completed travel dt 8.11.2017 from hyderabad to new delhi and 14.11.2017 returned from new delhi. To day i have contacted indigo authorities through phone and they informed the amount already sent to make my trip....

On 14th nov 2017, i booked tickets (3 passengers) from chennai to ranchi, via kolkata,[protected] with air india. I made full payment of 42027.00inr. But i received only confirmation invoice of kolkata to ranchi (Booking ref: nf[protected], pnr-z34mf, copy attached).

I have yet not received the confirmation of my journey from chennai to kolkata. Please reply asap...

The price of 'the park, kolkata' is shown as rs 10, 302 from my account but is
Shown as rs 5, 845 today (Dec19, 2017) from the new account of my wife for the same date (23rd dec 2017).
Makemytrip has been cheating the customers who already used their service.
It is surprising to see that the confirmed regular customers are cheated that
Way regularly....

I booked kpn travels madurai to hosur in 19.11.2017 at 11.00pm via make my trip app but bus not arrive correct time so i asked travel agent ours not told correct answer and use valger words. So i very disappointed and worried. After i check make my trip app not visible to cancel ticket options. I not expect this issue. That a time deprassion. I not travel this bus and very depression...