MakeMyTrip India Complaints & Reviews

I have booked hotel with booking id : NH[protected] on make my trip. However they charged me in full but didn't given me accommodation for 5th person when requested for spacious room they denied the request and asked us to adjust within the given room. I called up MMT guys they also supported the hotel management and we end-up being fooled.

I have attached invoice and photo of room where they need us to accommodate third...

Booking id nh[protected]

Please note make my trip is charging the gst but not paying to the government they are cheating the customers by charging the amount. It has happened with many customers in the past. We really dont know are there any laws to handle the same.

We are calling the customer care for last 7 days for bifurcation of invoice. They are just giving reasons that its been escalated. Also the invoice...

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If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.
Subject
Costa cruise holidays booking no.[protected]

Response by email (Abhi dagli) (10/12/2017 07.20 pm)
Dear pravin,

Thank you for contacting makemytrip customer support regarding your query for the booking id nl[protected]

We sincerely apologize for the inconvenience...

Dear sir,
I was travelling to bali from cochin through kualalumpur on 14/12/2016 (Flight details are as given below), but my flight was delayed beyond 14hrs due to this me and my family faces many problem and financial burden (As we reach late and cancelation of hotel booking).
Please treat this matter as urgent and give me proper compensation.
Original booking (Pnr – fjisjm)
Ak 36 cok-kul 14/12/2017 08.15br...

I made a hotel booking on makemytrip and total amount of rs.6132 was shown to be paid inclusive of everything.
But after the payment rs. 6880 were deducted from my account.
Even after raising the complaint nothing is happening. They do not respond on customer care. Only ask to send in an email. They also marked the complaint resolved on their own without providing any resolution to me. I again opened the complaint but no response...

I tried to book a flight ticket from new delhi to patna on 16th nov 2017 (Booking date) through upi mode of payment. A notification came in my tez app regarding this payment, but by mistake instead of accepting that particular request i initiated a payment from my side to the vpa of make my trip then i entered the amount manually which was 3354 and paid the amount. But after this payment the ticket was not booked. I called them immediately...

Made a ticket to and fro from indigo via make my trip by mistake computer picked up both ways for my family...in which i was supposed to go alone from delhi to raipur, requested the airline with in 3 minutes to indigo on which they refunded my money inr 8769 and provided me he code to speak to customer care at make my trip and also requested for 7 working days to get the money refunded. Well the refund never happened. I called up make my...

I had a transit in delhi in my international trip and i did a huge mistake of booking one night delhi stay in surya hotel delhi via makemytrip (Booking id :nh[protected]. On the site while making the booking makemytrip asked for my company'e gst number in case i needed a gst invoice.

Whule checking out hotel refused to give st invoice stating that they will inovice to mmt and not me and when i called up mmt support they...

Hi,

I am kishore. I have made hotel booking though makemytrip and i have paid the full amount. Booking id nh[protected].

After few days, i got a message saying that my booking was not confirmed and when i approach customer care, they have suggested few hotels which are less costlier compared what i have paid for. So i have rejected the new hotels what they have suggested.

I have picked up some...

I had booked the cab on 10th december for my ride next day i. E. 11th of december from chandigarh to new delhi, the pick up time was 9:30 am but the cab came at 9:50 am. I had paid my trip amount online. When we reached derra bassi just on the outskirts of chandigarh. The driver demanded money for diesel. I told him about the online payment. We got stranded over there for 45 min as he had know money and money is being send by patym then somebody...

This is with reference to my booking with make my trip (Mmt), booking id nl [protected], trip to bali booked between 11-dec ~ 17-dec, 2017, booked on 12-oct-2017.
Considering the prevailing environmental conditions at bali due to eruption of mt. Agung and also considering that state of emergency had been announced in bali from 27-nov ~ 10-dec 2017, i had requested mmt to cancel my trip and provide me complete refund of my amount (Rs...

I had booked a flight from kolkata to london through makemytrip of the booking id - nn[protected] on friday, 02 june 17, which i had to eventually cancel on the 21st of june due to visa rejection, upon which i was assigned the reference number - inr[protected]. The company sent me an email saying that “cancellation was initiated” and that refund process would be initiated and that i would be updated within the next three working...

Hello all, i am writing a review on makemytrip.com in reference to my own experience with them.
Booking id: nf[protected]
Booking id: nf[protected]
Booking id: nf[protected] - cancelled without informing me by mmt
Issue creation date and time: 07/11/2017 10.22 am - the issue is still not resolved and no any response from @makemytrip for

My refund.

I have not received any...

Hi,
Make My Trip mobile app was giving wrong fare details for a flight from Bangalore to Nagpur on 13th Dec 2017 (timing 06:00 am, flight number 6E 509) i have checked it more then 50 times from Different mobiles, price in the original Indigo website was remain the same while price was keep getting changed in every min or so in "make my trip mobile application as well as website" specially while changing the number of passengers....

Hi,

I had booked Dubai package from Makemytrip.com for sister and brother Dimple and Rohan.
They had Dubai city tour on second day.
When they called up the vendor details provided in itinerary he said makemytrip has not informed any details about you and your hotel pickup.
When i phone makemytrip executive they wated their time by just buying time and saying we are arranging alternative options.
They...

Booking id nh[protected]. Worst mmt assured service fake people and don't have humanity and don't expect any help during natural calamity situation. Just advertising mmt assured by bollywood actors/actresses does not make you trust worthy to customer. It is better to book from some other agents.

It is very embarrassing and pathetic service received by mmt assured booked hotel at neil island summer sand on 06-dec-2017.br...

With reference to the above booking id,
I imran khan want to state that i had booked a trip to thailand, travel date 12th december.
My parents are travelling and they are old.
The journey date is 12th and still the hotel vouchers are pending..
I am surprised to see how much negligence is there from make my trip.
Two elderly people are travelling and every time i am following up with you. I followed up for...

We booked 7 tickets from chennai to srilanka in srilankan airways through makemytrip. The guy who took our bookings over booked the six tickets properly, but made a mistake in the 7th name, i. E. Instead of "srinivasan nellikuppam chakkarapani naidu" he booked with "shrinivasan nellikuppan chakkarapani naidu".

We called up makemytrip booking office for resolving this 7 times and every time they say that the person who took...

This complaint is against corrupt practice by makemytrip & srs bus travel that has affected me by losing the ticket price rs.1008 as it has not yet been refunded by makemytrip. The chronology of event is as follows;
Dt 20th nov’17: i booked bus ticket through makemytrip (Mmt bus booking id: nu[protected], ticket no: c2fqu8p2, operator pnr: ts[protected]ydth/[protected] for my travel from vadodara to udaipur dated 24th nov’17...

Hi this is abu actually i bought 3 gift cards of make my trip and when in the final payment page in the gift cards option im able to use only 1 gift card
The other two gift cards when im applying it is showing an error i am attaching the gift card numbers and also the screenshot of the error. It has been 3 days since im trying to apply the gift cards the hotels are going sold out and the price is also increasing plz i want an instant...